Chris Linthwaite
Analyst · Janney Montgomery. Your line is now open.
No problem, Paul. Thanks. So, I'd just comments a little bit. On the BioMark itself, it's true that mix of the two, we've had more challenges and headwinds in a single-cell space, and BioMark has been a stronger line item for us. And BioMark, though, is in our prepared comments, I think we gave some color that it's really a mix of -- over the course of the year; we're up in single -- high single-digits for performance across the whole business in the [Indiscernible] consumable space. In the quarter, we were down, and it's a mix of really three storylines, I think Vikram kind of walked you through it. It kind of a high level. And largely, as we relatively concentrated customer base, we've been expanding broadening our customer base through new partnerships, such as the partnerships with Ascendas Genomics. And launching new content to expand utilization and to drive new purchases of the system, and that's taking some time to diversify our customer base. In the meanwhile, we're therefore a little more vulnerable to the swings of various customers, especially in the larger more concentrated customer segments. And so I think it came down -- it appears to have come down to a combination of inventory burn down by a couple of accounts, the timing of those disorders. And the second part was related to some maybe perhaps some changes in a subsection of the customers and their competitiveness in their particular markets, maybe temporal, I'm not sure. We have some information about that as we've been drilling down in the fourth quarter and billing our internal forecasts for the fourth quarter. And then there are some small accounts that we appear to have lost in the time period and we've offset that. And for instance, in China, that we've had an incredible number of new accounts added this past year. And so we are broadening our customer base, but the full consumption and pull-through isn't at the same levels as some of the business that was leaving. So, we'll see over the next few quarters if our overall long-term strategy can -- if this is just a blip on the radar screen or something a little more of a significant trend, but right now, I don't see a major source of concern or -- we're very adamant about the focus on our strategy. On the BioMark, and we have a number of customers that are really having lights out, great growth. So, it's just a mix right now.