Craig Gates
Analyst · Bill Dezellem with Tieton Capital Management
Okay. Well the first program, the smaller of the 2 is a U.S.-based production that we’ve won for our facility up here in Spokane. But we’re attractive to this customer because if they were to grow the product could potentially move to Mexico and benefit from the fact that the machines that we have here in Spokane are exactly the same as the machines that we have in Mexico, which are exactly the same as the machines that we have in China. So the way we set up our factories a customer can choose us without having to place his bet on the factory that he wants to utilize.
And then if the business changes in size, either gets bigger or smaller, it’s simply a matter of calling us and talking to that customer’s program manager and saying that well, our forecasts have gone up, and we think we have the volume to support production in Mexico. So please move it. With the normal -- normally organized competitor of ours, which most of them are organized in this fashion, the various facilities are stand-alone profit centers. And when you try to move a piece of business from say Mexico to China, you as the customer have to act as the referee, because the facility that’s losing the business doesn't want to let it go and the facility that’s gaining the business wants to take it quicker, and there are often hand-offs and trade-offs that have to happen, which don't happen smoothly when the 2 organizations that are supposed to deal with each other are fighting.
Well, there is the internecine strife aspect of it that does not happen in Key Tronic, because we run our locations all as cost centers, factories only. They're not revenue centers, they are not P&L centers. And in fact, they're not procurement centers. So they are simply a manufacturing site. So when it comes to actually managing moves-in and moves-out they are not responsible for that. On top of that, the fact that we got them organized such that all of the documentation, all of the methods, all of the MRP material resource planning is centralized in Spokane means that a move from one factory to another is no big thing. One thing that’s happening is that raw materials are going to a different facility, but they're using the same processes, they’re using the same equipment. They are using the same training manuals. They are using the same inspection methods as what was currently qualified in one of the other factories. That’s pretty unique. We don't see that and hardly any of our competitors and our customers tell us they value that very, very highly.
So the other program is based on the fact that it’s currently in production but the customer is looking for our help in redesigning both the external and the internal portion of the product. Internally they want our help in taking costs out of the product by redesigning the electronics that are inside of the product. And then they want our help in conjunction with industrial design, I’ll call an ID house if I am not careful with, an ID house that will make the cool sexy curvy shape that we can help them implement into a reality by using our mechanical design skills to do the mechanical design of the curvy sexy shape. And then the plastic molds, the construction of the plastic molds, the trials in plastic molds, implementation of plastic molds, be that in China, Mexico or Spokane so that the customer doesn't have to do a whole lot other than give us hints on what they want the new shape to look. And they’re going to end up with a product that is less expensive and higher quality and looks better.