Michael Bender
Analyst · Gordon Haskett
Thank you, Trevor. Good morning, everyone, and thank you for joining us today for Kohl's Second Quarter 2026 Earnings Conference Call. Our second quarter performance reflects the continued progress we are making against our key initiatives, leading to another improvement in our comparable sales trend. In addition to the top-line performance, our team demonstrated strong operational discipline. By maintaining this rigor around our expense and inventory management, we have substantially improved our balance sheet and cash flow generation. The solid financial foundation we have built over the past year is enabling us to invest in the business, drive value for our customers, and return capital to shareholders. We are operating in a challenging macroeconomic environment where our customers are experiencing persistent financial pressures from inflation in their everyday expenses like gas and food. While their day-to-day priorities may change, the consumer is consistently looking for value, a compelling assortment, and an inspiring experience. The work we have underway is focused on addressing each of these customer priorities. And as we look to the remainder of the year, we expect this economic backdrop to continue. We believe that our healthy balance sheet will provide us meaningful support and flexibility to navigate through this environment to continue our journey of progressive improvement. Before I get into more detail, I would like to extend my sincere gratitude to our entire Kohl's team for their efforts over the past quarter. While this quarter marks another small step in the right direction, we know there is more work to be done. Each day, we have the opportunity to show up for our customers, and I'm confident that the work we are executing is leading us in the right direction. Now let me share some additional highlights from our performance. We are pleased to see continued positive momentum across key areas of our business throughout the second quarter. First, our loyal Kohl's Card customer showed ongoing progress and delivered a sales increase of 1% in the second quarter. Over the past year, we implemented multiple targeted actions to successfully reengage these individuals. This milestone represents the beginning of our journey, and we see further opportunities to deepen our engagement with this key customer, which represents our most productive customer base. Second, our proprietary brands increased 3% in the second quarter. Over the past year, we've made significant progress enhancing our proprietary offerings, receiving a strong, positive customer response. We have driven major improvements by delivering exceptional value and increasing inventory depth by 6% to support better product availability. Third, we also made deliberate progress in transitioning our seasonal goods earlier, a strategy that drove positive sales in the spring and maintained a flat performance in Q2. Building on this, we set our fall seasonal assortment in July to effectively capitalize on the back-to-school window, which has already provided a strong start to the season. We plan to continue this proactive approach as we head into the holiday season, positioning us to capture demand early and maximize momentum throughout the remainder of the year. Next, I would like to give you an update on the progress we are making against our 3 key initiatives we outlined at the beginning of the year. This work is rooted in putting the customer at the center of everything we do. Let me begin with our first initiative, offering a Curated and more balanced assortment that fulfills the needs of all customers. Through enhancing assortment clarity, fulfilling customer demands, and improving product relevance, we are continuing to refine our offerings. This strategic focus enabled sales improvement across the majority of our lines of business. Home had the strongest performance this quarter, delivering sales growth of 1%. The strength in Home was driven by decor and small electrics. Home decor benefited from our adjustments in merchandising efforts to deliver more choices in this category, with choice count receipts up over 10% to last year. We saw particular strength in our Americana decor as we celebrated America's 250th anniversary. As we head into the fall, we are investing into more choices for our fall and harvest decor assortment. Small Electrics continued to benefit from newness and innovation in national brands such as Shark and Ninja. We also saw strong performances from KitchenAid and GreenPan. We anticipate further opportunity in this category in the back half of the year as we have strong receipt flow this year after being limited in our buys last year due to tariff pressures. Our bedding and bath categories were flat for the quarter, with strength coming from our proprietary brand offerings of The Big One and Mariana. We also saw solid growth in our Mingle & Co. brand within our tabletop category. Now let me move to our Kids business, which was flat in the quarter. Toys continues to be strong with a double-digit sales increase led by LEGO, K-Pop Demon Hunters, and our value towers. To support the high-volume holiday season, we will continue driving growth in Toys by expanding our inventory investment. Additionally, in Q2, we launched value-driven family Fan Zones featuring localized team apparel and Accessories. We saw strong traction around the World Cup, and we have recently transitioned these spaces to showcase our NFL licensed products ahead of the new season. We also saw strength in our private label brands in Kids. We rolled out our popular FLX brand to all stores in June and initial results are exceeding our expectations. Our -- so brand generated positive comps in the second quarter with growth in our young girls' category. In addition, Jumping Beans built momentum across the quarter, supported by the July introduction of our baby line and our ongoing emphasis on the brand's exceptional value proposition. To build on our infant and baby apparel business, we are expanding our offering of baby gifts and accessories through our Babies"R"Us partnership. We recently rolled out in-store fixtures across all locations to highlight our top-selling baby gifts and accessories, driving solid second quarter growth. We're also completing 56 additional Babies"R"Us shop build-outs in September. Total accessories also outperformed the company with a flat performance versus last year. Excluding our Sephora business, accessories increased mid-single digits. This performance was driven by newness in Impulse and jewelry. Our Impulse business maintains strong momentum, supported by accessible pricing and frequent product refreshes that deliver a new discoverable assortment. Key drivers include trending items like needle squishies, alongside everyday essentials such as toiletries and sunscreen. Jewelry continues its strong performance, delivering a mid-single-digit sales increase in the second quarter. We saw strength in our boxed giftable, personalized- and sentiment-themed as well as our fashion jewelry. Building on the strength of this category, we are rolling out an additional 350 fine jewelry case lines in the fourth quarter, bringing the total store count with case lines to 549 stores. In addition, 320 stores will be receiving elevated fashion jewelry fixtures by November. These fixtures will highlight newness and inspire customers to complete their look with fashion accessories. Our Sephora at Kohl's business faced headwinds this quarter with sales down 4%. While we continue to see strong customer demand for newness, the top-line performance was pressured by the impact of expanded distribution for several of our key brands. Breaking down the performance by category, fragrance remained a strong driver, anchored by new brands like Dolce & Gabbana and YSL, while hair care also outperformed the company led by OUAI and Kerastase. In makeup, we continue to see strong traction from existing brands like Charlotte Tilbury, Makeup by Mario, and Merit, as well as newness buoyed by the launch of M.A.C. However, this growth was dampened by declines in brands with expanded distribution. Finally, skincare had a challenging quarter as we lapped several major launches and have yet to reach scale from existing new launches in K-Beauty and Body, including brands like Salt & Stone, which is already off to a strong start. We recognize that in addition to driving our core offering, this business is also driven by newness and innovation, and we are excited about our upcoming category launches. In fragrance, we are introducing Khloe Kardashian and Givenchy, alongside expansions from Kylie and Jo Malone. This will be supported by new fragrance towers in 250 stores this November. In haircare, we are launching Emi Jay, Crown Affair, i.N.O., and Fromlabs, while our skincare category will debut Evereden, Topicals, and Ultra Violette. Furthermore, we're rolling out holiday outposts in 130 stores, building on our strong gifting category as our gift sets continue to resonate well with our customers. And finally, we are continuing to maximize our travel and trial assortment to attract new customers through our queue lines, maintaining a focus on delivering value. While we're excited about these actions to implement newness into our Sephora at Kohl's business, we want to be realistic in our expectations for the remainder of the year. We expect the softer performance we've seen year-to-date to persist until we can reach full scale with new brands and cycle through the headwinds from expanded distribution from a few of the bigger brands. Turning to our women's business, performance moderated in the second quarter, finishing down 1.5%. Despite the broader slowdown, we continue to see standout strength in our juniors department, which delivered another 10% increase. This momentum was driven by exceptional customer response to our SO brand and a successful infusion of newness throughout the assortment. Active also outperformed the category, led by Nike, which saw its largest gains of the year alongside sustained strength in our proprietary Tek Gear and FLX brands. Furthermore, our denim business returned to positive growth, and we are well positioned to build on this momentum as we transition into the critical back-to-school season. These gains were partially offset by underperformance in our intimates category. Additionally, growth in our proprietary brands slowed during the period. This was primarily a result of higher-than-anticipated sell-through early in the quarter, which left us inventory constrained and unable to effectively chase back into the business. We've taken decisive action to address this for the back half of the year. Our new fall proprietary receipts are already off to a strong start, and we have made a significantly larger inventory investment to ensure we are better positioned to meet demand through the remainder of the year. Our men's business improved by 100 basis points from the prior quarter, now running in line with the total company. This category continues to work through assortment edits to reduce redundancy and improve clarity in our offering. Men's is seeing strong customer engagement with proprietary brands, which increased by high-single digits during the second quarter. Key growth drivers include Tek Gear and FLX, with FLX benefiting from the successful debut of its new golf apparel collection. The dress category also continues to be a strong category for us, driven by both proprietary and national brands from Apt. 9 and Haggar. This is offset by softness in our active national brand business. Although footwear continues to trail overall company performance, the category delivered the most significant sequential gain with comp performance accelerating approximately 500 basis points compared to Q1. Momentum built across the quarter as we introduced fresh inventory and enhanced depth in core active brands like Nike and adidas. Additionally, we saw strength in our kids' footwear business running up mid-single digits, which gives us confidence in our back-to-school assortment. Looking ahead, we are reinvesting in Women's boots to capture the demand unfulfilled last year because of tariff constraints. We anticipate this category will serve as a positive driver in the fall. Overall, we remain on track for further category gains in the back half of the year. We are also further curating our product assortment by expanding our marketplace business. This year, we are more than doubling our selection of marketplace products and vendors, driving relevant category and brand expansion. While early in its growth, Kohl's Marketplace is becoming a more meaningful part of the business, increasing 88% this quarter. This capability creates an opportunity to attract more customers by expanding assortments to support seasonal transitions, invest into white space categories, and bridge inventory gaps to complement our core assortments. Now let me move to our second initiative, reestablishing Kohl's as a leader in value and quality. We know our customers remain under financial pressure, and they are becoming increasingly choiceful, actively seeking value in every purchase. Throughout the past year, we have actively refined and differentiated our value proposition to meet these expectations by expanding coupon inclusion, testing new promotional offers, and investing in our opening-price-point proprietary brands. These strategic enhancements are designed to deepen our engagement with our existing customer base while simultaneously attracting more new customers. Throughout the quarter, we made further strides in optimizing our pricing and promotional strategies. The successful testing of new promotional formats, including VIP cardholder events Kohl's Deal Days, and personalized 'Just for You' offers, which generated a positive response and increased productivity with our Kohl's Card customer. Leveraging these insights, we plan to broaden our targeted pricing initiatives and promotional events to offer even greater value to our customers. Our proprietary brands continue to serve as a cornerstone of our value proposition. We are making investments focused on enhancing our inventory depth and assortment, elevating the in-store experience to better showcase our collections, and scaling our marketing support to ensure these brands remain top of mind. Our entry price point brands, including Sonoma, Tek Gear, and The Big One, continue to resonate with our customers who are focused on value. We believe these targeted actions will continue to resonate with our shoppers and bolster our competitive position. Additionally, we continue to lean into our By Kohl's marketing campaign we launched earlier this year. In Q2, we tested a By Kohl's promotion to deliver more engagement and visibility with these brands, and we are pleased with the start of this campaign and the awareness it is drawing to our proprietary brands that you can only find at Kohl's. Moving forward, we will continue to fund this campaign, leveraging a cross-channel marketing approach, utilizing a wide range of influencers on social media. As we look ahead, we are finding additional ways to feature value in our product offerings. A good example of this is our back-to-school assortment, which highlights thousands of products, all under $25 price points. Building on the momentum of our Deal Bar and Toy Tower concepts in Q2, which feature items priced under $10, these offerings effectively capture incremental basket growth with trending toys, seasonal gifts, and home decor. This leads to our third initiative, delivering a frictionless shopping experience across our omni-channel platforms. Delivering a seamless, inspiring experience, whether in-store or online, remains a critical component of our strategy. Product relevance and consistent in-stock levels are the primary enablers of this experience, and we are sharpening our focus on both. We are strategically investing in inventory depth for our apparel, increasing our depth by low-double digits, while simultaneously reducing our overall assortment choices by high-teens to improve clarity, simplify the shopping journey, and deliver trip assurance. Additionally, we are refining our allocation processes to provide better product distribution, especially in our lower-volume stores that have previously faced limitations in inventory and selection. By getting the right inventory to the right place, we are confident this will drive improved engagement and productivity across our entire fleet. To further support these inventory investments, we are leaning into our in-store experience and marketing efforts. We will be completing our elevated in-store experience for our by Kohl's brands this fall. You will see this across all stores elevating key brands like Sonoma, LC Lauren Conrad, FLX, SO, and more. This experience is designed to inspire our customers with full outfitting concepts on mannequins, improved signage and wayfinding to the brands they love, and Find Your Fit sizing charts to lead them to the exact styles and fits they're looking for. Alongside these store enhancements for our proprietary brands, we're also investing in upgraded experiences for key strategic partners, Nike and Levi's. The elevated product displays will showcase fresh looks and inspire our shoppers. By building a more engaging environment that spotlights key brands, we empower customers to spend their money on the choices that suit them best. Last, to meet our customers wherever they prefer to shop, we're also investing in our digital capabilities and enhancing the omni-channel experience. Store Pickup has increased meaningfully and now represents over 20% of digital demand, reinforcing the advantage of using our store network to give customers greater speed, convenience, and choice in how they shop with Kohl's. For customers looking for same-day delivery, we continue to scale Instacart. And in July, we recently launched a new partnership with DoorDash to capture incremental demand and new customers. We're also encouraged by the early signals from agentic commerce. Adoption is still small, but customers who engage with our AI shopping assistant are showing stronger conversion and higher revenue per visit. We see significant opportunities to expand AI-assisted discovery, gifting, and purchase confidence over time. The modernization of our digital experience is well underway, with most core customer journeys now on our new platform. Early results show faster page performance and improved customer behavior through product pages, cart, and checkout. We are also continuing to build capabilities that reduce friction, including flexible payment options such as Klarna ahead of the holiday. Collectively, we believe these investments will benefit us over the long term to improve the experience for our current customers and to help us attract new customers. In closing, we have a lot of great work currently underway, and more opportunity lies ahead of us. The second quarter proved to be another step in the right direction, and I'm confident in the direction we are heading. Before I hand the call over to Jill, I would like to take a moment to welcome Elliott Rodgers to Kohl's as our Chief Operating Officer, who will join us on September 9. Elliott brings more than 20 years of leadership experience in retail and large-scale operational roles, has helped brands navigate through change, embrace innovation, and drive results through strong execution. I'd also like to congratulate Arianne Parisi, who will be stepping into the newly created role of Chief Customer Officer. Bringing marketing and digital experience under one leader will help foster a greater focus on the entire customer life cycle, connecting our brand positioning and customer experience. As we make important progress across the business, we are also taking meaningful steps toward building for the future. I look forward to the contributions Elliott and Arianne will make as we drive our business forward. With that, I will now turn the call over to Jill.