Earnings Labs

KORE Group Holdings, Inc. (KORE)

Q4 2021 Earnings Call· Tue, Mar 29, 2022

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Transcript

Operator

Operator

Greetings. Welcome to the KORE Wireless Group Fourth Quarter and Full Year 2021 Conference Call. At this time, all participants are in a listen-only mode. A question-and-answer session will follow the formal presentation. [Operator Instructions] Please note this conference is being recorded. I will now turn the conference over to your host Vik Vijayvergiya. Thank you. You may begin.

Vik Vijayvergiya

Analyst

Thank you, operator. On today's call, we will be referring to the fourth quarter and full year 2021 earnings presentation that will be helpful follow along as well as the press release filed this afternoon that details the company's fourth quarter and full year 2021 results, both of which can be downloaded from the investor relations page at ir.korewireless.com. Finally, a recording of the call will be available on the Investor section of the company's website later today. Please note, that this webcast includes forward-looking statements. Statements about the company's beliefs and expectations, containing words, such as may, will, could, believe, expect, anticipate and similar expressions, are forward looking statements and are based on assumptions and beliefs as of today. The company encourages you to review the Safe Harbor statements, risk factors and other disclaimers contained on this slide and in today's press release, as well as in the company's filings with the Securities and Exchange Commission, which identify specific risk factors that may cause actual results or events to differ materially from those described in our forward-looking statements. The company does not undertake to publicly update or revise any forward-looking statements after this webcast. The company also notes that on this call, it will be discussing non-GAAP financial information. The company is providing that information as a supplement to information prepared in accordance with the accounting principles generally accepted in the United States or GAAP. You can find a reconciliation of these metrics to the company's reported GAAP results in the reconciliation tables provided in today’s earnings release and presentation. I'll now turn the call over to Romil Bahl, the Company's President and Chief Executive Officer. Romil?

Romil Bahl

Analyst

Thanks, Vik. Good afternoon, everyone, and thank you for joining us today for our fourth quarter and full year 2021 earnings call. My name is Romil Bahl and with me is Paul Holtz. I'm pleased to announce in case you missed our press release last week that Paul who just celebrated his five year anniversary at KORE and has been serving as Interim CFO since November has been named KORE’s EVP, Chief Financial Officer, and Treasurer. My congratulations to you, Paul and I know our entire team looks forward to partnering with you on our exciting journey ahead. Onto the objectives of our call today, first and foremost, we will provide an overview of our financial results for Q4 and full year 2021. I will provide a brief summary of our results. And then Paul will take you through additional detail later in the call. Second, we want to continue to help the market understand what we have built here at KORE. It is clear that as the first pure play IoT Company in the public markets, we are not well understood. This is why on our last earnings call, I spent some time introducing the company and providing an overview of our services, our market and growth dynamics, our strategy and competitive positioning, and even shared a customer use case example Today, I will elaborate on how we are well positioned to take advantage of our tremendous opportunity over the course of the next decade and beyond, with world class intellectual property, or IP. The deep dive topics of this quarter is hence our innovative technology stack and how we enable our customers to build the IoT building blocks that are fundamental to their success. We will then hold a Q&A session to round out the call. Now, let's…

Paul Holtz

Analyst

Thank you, Romil and good afternoon, everyone. First Slide 10, we finished a great year with a strong fourth quarter that again exceeded our internal projections and guidance. I'm extremely proud of our results in the hard work from our team. Total revenue for the fourth quarter 2021 was $64.3 million, an increase of $6.8 million or 12% compared to the same period last year. Revenue for the quarter was comprised of the following, IoT connectivity revenue of $43.2 million, representing 67% of total revenue decreased $0.4 million or 1%, compared to the same period last year. The fourth quarter of IoT connectivity revenue in 2020, was aided by an abnormally strong quarter for some revenue and benefited from revenue provision releases that were taken earlier in 2020 when the effect of COVID-19 on our business and customers was unknown. Removing these two factors IoT connectivity revenue would have increased $0.6 million or 1% year-over-year. The remaining $21.1 million of our total revenue came from IoT Solutions, representing 33% of total revenue and increased $7.2 million or 52% compared to the same period last year. As mentioned earlier, the increase in IoT Solutions revenue was aided by the timing acceleration of a significant LTE transition project from our largest customers. For the full-year, we delivered $248.2 million in total revenue, an increase of $34.5 million or 16% compared to the prior year. IoT connectivity revenue was $168.8 million, representing 68% of total revenue, and increased $10.1 million or 6% compared to the prior year. IoT Solutions revenue was $79.4 million, representing 32% of total revenue, and increased $24.4 million or 44% compared to the prior year. Overall gross margin percentage in the fourth quarter was 48% compared to 52% in the same period last year. This percentage decrease was primarily…

Romil Bahl

Analyst

Thank you, Paul. That's an impressive set of results. Let me wrap-up our prepared comments with a reminder on slide 13 that we have crystal clarity on our five-year strategic plan. We are executing to a three phase transformation plan overall. And as we move forward in 2022, we feel confident in bringing Phase 1 to an end. I described successes earlier in the call related to OmniSIM and the KORE Developer Portal as just a couple of examples. But we now have a tremendous technical foundation, from which to launch our industry go-to-market and eSIM leadership objectives, and then lead with 5G and analytics, which are effectively Phases 2 and 3 of our overall transformation. Phase 2 kicked off last year with the launch of our first two industry practices, Connected Health and Fleet management. And we have started to see encouraging results from these two launches already in terms of attracting and serving large enterprise customers and identifying opportunities to build pre-configured solutions. As an example, we launched CHTS, our Connected Health Telemetry Solution at Mobile World Congress Americas 2021. After we build out our focus industries, and even as we continue to build on our leadership position with eSIM and iSIM, we will focus on 5G leadership and leading with analytics. As 5G matures, the promise of edge computing and AI IoT where artificial intelligence meets IoT will come alive. And we are well positioned at KORE to help our customers unlock this promise. We are focused on executing our growth strategy. We have ambitious goals in place and many headwinds are coming to an end as we get the technology sunsets behind us and the supply chain opens up. I am confident that we are well positioned for future growth and value creation. And as Slide 14 shows, we are starting to show what we can do. You heard our guidance already for 2022. And I know there were many questions about the impact of the timing acceleration of our largest customers LTE transition project. Despite that approximately $15 million pull forward, we are confident we will organically meet our original forecast of $238 million. And we have pulled off our first tuck-in acquisition since our public listing. In BMP Simon, we found a great strategic fit, representing a double down and connected health, specifically in life sciences. And with this new team part of KORE, our total guidance is $260 to $265 million in revenue. Importantly, given we listed on October 1, and given the moving pieces of timing, acceleration, etcetera, we talk about the 2021, 2022 two-year revenue stack and it is with delight that I sum up our call today by saying again, that we will beat our go public two-year forecast by over $50 million. I want to take a moment to thank our entire global team of IoT-ers, as we call them for their hard work and commitment to KORE. And with that we'll take your questions.

Operator

Operator

Our first question is from Matt Niknam of Deutsche Bank. Please proceed with your question.

Matt Niknam

Analyst

Hey guys, thanks for taking the question. So, I have two. I'm going to start with one on the CaaS business and then I have one on the margin outlook. So on the CaaS side, obviously, I know beginning of this year we've seen or will see some shutdowns of legacy 2G, 3G networks. I'm just wondering how we should think about the revenue trajectory for connectivity in 1Q and 2Q, some of these revenues begin to roll off with these shutdowns? And then secondly on margins. So the guide for next year calls for 24% margins, which would be flat year-on-year, yet obviously exiting last in 2021, we've seen margins declined about 20% in 4Q. So, I'm just wondering what gives you the confidence that the annual outlook for next year of 24% is sort of achievable given the lower exit rate in ’21? Thanks.

Romil Bahl

Analyst

Yeah, thanks, Matt. Look, on the second question on margins, I'm going to let Paul take the lead on that one. But I'll just say, I mean, our confidence stems from the fact that there's a bunch of one-time things, including this one-time large engagement at our largest customer that is the least profitable part of our portfolio customers. So, it's with reasonable confidence that we say, what we say. But let me spend some time on the CaaS, the first question myself. I understand the concern about the sunsets coming up, but I would really continue to reiterate what I've been saying for a while, we have been dealing with these technology sunsets for four, five years, right? From the time I got here, one of the first NRAs, as we call them, a KORE, No Regret Actions that we took even before we had a strategy for what KORE 3 data auto would look like, was to get after these transitions, to get our customers moving on their migration plans. Because even though there was a negative ARPU effect to us and our business, it was the right thing for them to do and so on. And so, we have been dealing with these, we have been dealing with those headwinds coming from 2G and 3G devices being shut off and 4G devices coming on in their place at significantly lower ARPUs, literally for four or five years. So, even as the market sits back and says, oh my gosh, what's going to happen when these sunsets happen? We're celebrating because we're almost through this. So that's sort of overall comment number one. Overall comment number two is, for the very first time in 2022, in the four plus years I've been with the company, and the five…

Matt Niknam

Analyst

Yeah. No, you did – you did. And any commentary on margins would be great as well?

Paul Holtz

Analyst

Yes, yes. So I'll take that one. So on the margin side, again and where we are from a timing perspective already in March, here in 2022, we're already seeing the increase or improvement in margins on both the connectivity and IoT solution side. So firstly, on the IoT solution side, as Romil mentions in the one top, one-time LTE transition project with our largest customer had pretty lower, significantly lower margins that is now going to be trailing off at the end of Q1. So we'll see a lot more of the healthier business come in for the rest of the year. And we're already seeing that in Q1. Then on the connectivity side of things, same thing we're optimizing better, we're getting better pricing from our carriers. Overage is – is increasing more usage that has higher margins. So we are seeing margins already improved in Q1, and we expect that they continue throughout 2022. So I'd say Q4 was – sorry.

Romil Bahl

Analyst

No, go ahead, Paul.

Paul Holtz

Analyst

No, I was just saying. So Q4 was basically kind of a low point just because of the volume of the LTE transition project. And then just with year end, and doing final accruals and everything on the connectivity side, that may ended up being a lower margin quarter.

Matt Niknam

Analyst

Got it. Yeah. My follow-up is just going to be your comments of improvements in 1Q or sequential or year-on-year. But it sounds like it's all from the lower 4Q?

Paul Holtz

Analyst

So yeah, of Q4. Yeah.

Matt Niknam

Analyst

Thanks a lot.

Paul Holtz

Analyst

Thank you.

Operator

Operator

Our next question is from Meta Marshall of Morgan Stanley. Please proceed with your question.

Meta Marshall

Analyst

Great. Thanks. A couple for me. Maybe first, if you could just kind of walk us through maybe the seasonality of the year and just anything we should be mindful of whether it be supply chain, or just project based network turn off base that we should just be mindful of as we look at the year? And then maybe the second question is just, is there any kind of material revenue contribution, we should be thinking out from SIMON IoT or Business Mobility Partner acquisitions throughout 2022? Thanks.

Romil Bahl

Analyst

Thanks Meta. Let me take a crack at those two questions. And then, I'll glance over at Paul and see if he wants to clean up my act then. But -- so the first one is, look, the seasonality question. So we have relatively little seasonality in our business, right. I mean, relatively speaking, the first quarter, because it's a shorter quarter with fewer weeks in February and the like, tends to be a little bit lighter on connectivity. And relatively, again, to the other quarters, the fourth quarter tends to be a little bit light on the IoT solutions business, largely because between the Thanksgiving and Christmas holidays and warehouses being closed, and they're like, there's less shipments going up. Now, both of those relatively minor seasonality points are sort of being overcomed, if you will, by these larger movements that are happening, including the timing acceleration of our customers largest project, right? So that's going to have more effect here, right? So what we should be looking at for this -- let me talk about what we should be looking at for this year. Right? For this year, obviously, as we've said, clearly now, the one-time pull-forward of our of our largest customers, LTE transition project, largely comes to an end by Q2, so -- sorry, by the end of Q1, and there might be a smidge of revenue in Q2, but much, much less. Equally, the little bit of contribution coming out of BMP, SIMON will have a full quarter in Q2, while it was obviously a partial quarter in Q1. And so, Q1 and Q2 will look sort of similarish, and there shouldn't be any surprises. The big question, then, is the second half of the year. Does the supply chain start to open up? Do…

Meta Marshall

Analyst

Great. Thank you so much.

Paul Holtz

Analyst

And then, the only thing I sort of would add to, Romil’s comment on the seasonality part, and it's not really seasonality. But from quarter to quarter, obviously, depending on the supply constraints and things like that, or the mix of hardware shipments versus services and IoT solutions can have an effect on the revenue and in particular on the margins that quarter for IoT solutions. So, again, depending on how the supply chain reacts for the rest of the year, you could have some lumpy quarters and solutions.

Meta Marshall

Analyst

Got it. Thank you.

Romil Bahl

Analyst

Thanks, Meta.

Paul Holtz

Analyst

Thank you.

Operator

Operator

Our next question is from Lance Vitanza of Cowen. Please proceed with your question.

Lance Vitanza

Analyst

Hi. Hi, guys. I think you may have just answered this question. But, the first question I have is on the revenue guide and the increase in the two-year revenue stack, 11% to 12% higher than at the time of your SEC filings when you were going public last year. And I -- can you bridge that delta for us. I mean, it sounds like, if I heard you right, that it's almost entirely just the acquisition of SIMON, BMP. But maybe I misheard that. And if there are other factors, I'm wondering if you could just sort of discuss that in terms of connectivity versus IoT services, or how concentrated the upside is between verticals or amongst customers, and any negative impact from the supply chain that maybe you're offsetting with other growth, et cetera. Can you just maybe help me think through that, that would be helpful?

Romil Bahl

Analyst

Got you. And I'm rapidly going to forget all of the factors you mentioned there, Lance. So I appreciate you fuddling me here on this call. But let me get going. It's an interesting way to think about it. I hadn't thought about it this way about the $50 million beat, hopefully more than 50 by the time we're done on the original sort of forecast when we were coming public. So the first thing you said is, it's mostly BMP SIMON and I would say that's not true, right? So let's just for example, look at 2021, 2021 ended up at a little over $248 million, we hit set $219 rapid math would say that's about $29 million of worth of beat. We said about half of that roughly $15 was from the one-time timing acceleration, obviously the rest of it, because this was 2021, BMP SIMON wasn't even done, was our business just performing better and the U-pod model that Paul and I believe it, right, and so that's sort of an example of where it is, obviously, I can't do that math for 2022, because it's all ahead of us yet. But I would just again, reiterate that we believe that organically we will beat the original 238 by how much remains to be seen. And so I think that starts to bridge that gap for you. Now, the next level question you asked was, well, yeah, where is it sort of where is the beat coming from? I will just say that in 2021, just to keep it in terms of what we've already talked about and put numbers out there on, most of the beat came from connectivity, right? Because, really, while we grew in solutions, I think we would largely attribute that to the one-time LTE transition engagement with our largest customer. And so I think that provides some level of insight. And then I don't know if Paul wants to add anything or.

Paul Holtz

Analyst

Yeah. I think just going forward from a split like this year, we were 68-32 on the connectivity versus solutions, next year, looking closer to 67-33, so it goes down a little bit. But because of that LTE transition project being such a big part of this year, we are growing there to make up for that amount. But connectivity, as Romil says is also growing.

Romil Bahl

Analyst

So hopefully, that's.

Lance Vitanza

Analyst

Okay. Thanks. And that’s super helpful guys. My second question is just, could you talk a little bit more about the SIMON BMP acquisition? I'm wondering if you could walk us through a little bit more exactly what you acquired, the strategic rationale for doing so? And I think in the slide deck you kind of explained this, but it looks like that is indicative of the kind of deals we should expect going forward. I'm wondering if we could also perhaps see something a bit more dramatic in terms of size and or scope going forward? Thanks.

Romil Bahl

Analyst

Thanks, Lance. I think you just say dramatically a few more times for Paul to hear but, man, look, let me just say a couple of things that BMP SIMON, right. So the way you should think -- first of all, these are sister companies, that kind of joint ownership and that sort of thing. There was a third investor/founder that came in when they started SIMON IoT, but it's really -- it's one acquisition, I know it looks confusing, because legally, we had to put our hand in between those two units. Okay. But it's -- think of it as one company there. Okay. Now, the BMP part of that company, Business Mobility Partners, does exactly what we would call IoT solutions. And SIMON IoT is their connectivity business, right? So if you think about our business from our horizontal capability perspective, SIMON IoT goes right into our CaaS, right into IoT connectivity. BMP goes right into IoT solutions. So A, we’re buying more of what we know how to do. We're learning from them already in some respects, they're obviously adopting some of our best practices, certainly all of our eSIM and great technologies that they did not have access to et cetera, we expect some synergies out of that. But here's where it gets really quite exciting. As you know, and we have said to the market, we see enough growth in connected health and fleet. And we have enough investments work to do across our dramatic transformation and broadening of our portfolio services that we did not want to organically invest a bunch of dollars, OpEx dollars, EBITDA dollars into launching the three new industries that we already are targeting and maybe there'll be others over time. So we're doubling down in that sense into connected…

Lance Vitanza

Analyst

Well, thanks, and congratulations on a great quarter, really great culmination of the year. So thank you.

Romil Bahl

Analyst

Appreciate that Lance. Thank you.

Operator

Operator

Our next question is from Scott Searle of ROTH Capital. Please proceed with your question.

Scott Searle

Analyst

Hey, good afternoon. Thanks for taking the questions. Nice job on the quarter. And Paul, congratulations on the official appointment.

Paul Holtz

Analyst

Thanks Scott.

Scott Searle

Analyst

Hey may be quickly to follow-up on some of the earlier questions. As it relates to the legacy contribution, I know that's been winding down with 3G, end of life. And we had some of those milestones hit in the second quarter and wonder if you could frame where we are today, I think we're getting close to a million connections probably as of year end out of 14.6 million connections, so becoming more de minimis in terms of its impact. Could you just frame how we exited the year, how you're thinking about that winds down over the next couple of quarters? And is part of that with the supply chain? You're still constrained in this environment. You're talking about 10% to 12% growth in terms of unit volume this year. I'm wondering, what's the demand profile looks like right now in an unconstrained environment? What could you guys ship against? What does that pipeline look like?

Paul Holtz

Analyst

Yeah. So the -- so that's actually, yeah, remarkably accurate depiction of where we ended the year and or the beginning of this year, on the numbers SIMs to sort of absorb through this change, obviously, since 2022, right that was AT&T's 3G, sunset date. We're starting to wean that off. It hasn't been a dramatic, all of them going off one-time. Obviously, AT&T is one of our largest carriers. I think it's a relatively well known fact that a large number of that million SIMs that you just talked about are there. But then, there are some with, you know, sort of the old Sprint, T-Mobile network and Verizon that have to that have to come through. I would just say, Scott, largely, that's going as planned. No real major surprises. Yeah, it really helps that KORE's, experienced that these transitions are one of the few companies that have actually handled this stuff before, when AT&T transitioned its 2G network. A few years ago, we took our customers through that. We applied a lot of learnings from that. We've been helping our customers. Transition, as I said earlier today, over the last four years now. So it's been it's been a relatively smooth process and no customers' kind of pulling their hair out and that sort of thing, right. So that's, that's that part of it. Net of that, we're still saying 10% and 12%, right? If we didn't have that drag on us, we'd be saying a bigger number. And certainly, if the supply chain was more open, we'd be seeing an even bigger number. Right now, I can't really put a number out there of what that looks like. Because remember, our -- the majority of our impacts are sort of indirect, right? Because it's the customer who can get their device, they can't deploy it. And therefore, we aren't getting the orders, or we aren't getting the shipments and that sort of stuff. What we can control largely, we know we have controlled relatively well. And again, I'm not in the prediction game of when supply chains open up and the like. In fact, you guys are, in some ways as familiar about this, because you're covering public companies and the device manufacturing space that are telling you about, what to expect them to open up. But, we're thinking things look better towards the end of this year. And, and certainly, we're hoping that 2023 and 2024 is open. And maybe even has some pent up demand to get caught up on. So that's kind of where we are.

Scott Searle

Analyst

Okay, very, very helpful. Thanks. Oh, sorry. Go ahead, Paul.

Paul Holtz

Analyst

So yeah, Scott, I was just going to add to kind of your numbers there. So you're correct around a million, 2G, 3G by the -- at the end of 2021. Then, at the end of Q1 with the AT&T shutdown at the end of February, and then Sprint, shutting off their CDMA at the end of Q1, a rough estimate or so you can say half of those a million that are gone. So we're left with another 500,000 that will trail off or converts for the rest of 2022.

Scott Searle

Analyst

Very good, very helpful, and lastly, if I could, Romil, could you frame some of the end market demand in terms of verticals that you're seeing. Obviously, you're struggling in connected health and have a strong presence there. But you know how the demand is shaping up there. And then also in the fleet market, as particularly an environment where you start to see cost constraints as it relates to gas and thinking about fuel optimization, et cetera? Is that market starting to accelerate now? And let's try to throw one in at the end as well, the developer portal that you're talking about, I wonder if you could kind of give us a better idea about, how many applications and otherwise how developed that is, how big that is, how important that is, as we start to go forward. Thanks so much.

Romil Bahl

Analyst

Yes. So yes, look, I talk about demand signals. I mean, certainly, the impacts now of gas pricing and so forth are going to hit and we should see an increase in fuel optimization. I know, we've received some requests in that neighborhood. But let me try and keep the conversation to 2021. The year we're talking about, the quarter we're talking about, you know, as opposed to getting all the way caught up on Q1 data. I would point to relatively healthy demand. Again, from a CaaS, more horizontal service business, which goes across industries more naturally, we're very pleased with the progress we made in our sales and marketing effort in 2021. And then, of course, in Connected Health, and fleet, again, those two industries we've built out, we feel really good about at least the conversations that are beginning around doing more for our larger connectivity only customers and kind of that cross-sell conversation beginning. And certainly some cross-sell wins and so forth, as well. Let me put some metrics to the – to the total picture to just give us a feel for it, right. But our total created opportunities, right? This is when a lead if you will qualified and accepted and becomes an opportunity in our salesforce CRM system, those created opportunities up about 26% 2021 over 2020. I could give you an actual number, would be less meaningful. But I think in the sense of momentum, you know, 26% increase gives you that and inbound demand is up 43%. And this was largely before we went public, although you could argue, we announced the intent, et cetera, in 2021. But, you know, I think as visibility increases from going-public, we should see more of that inbound demand. And finally, I'll point to our one opportunities in 2021, where just in terms of deal count, we were up almost 30%, about 29% 2021 over 2020. So the demand is there. Our wins rates are staying steady, while demand is getting better actually. And our funnel is getting bigger. Win rates are staying steady. Yeah, always improvement to be had, you know, five years from now I'll be sitting here talking to you about improvements to be had on all this but, but good progress. And if these customers can be successful with their IoT solutions, deployments can get their devices through their supply chains. You know, we should see this revenue coming out and helping us beat what the Street thinks we can do in 2023 and 2024, as well.

Scott Searle

Analyst

Great, thanks so much. Nice job.

Romil Bahl

Analyst

Thank you.

Operator

Operator

Our next question is from Mike Latimore of Northland Capital Markets. Please proceed with your question.

Mike Latimore

Analyst

Great, thanks. Yes. Congratulations on the year here. In terms of the solutions gross margin, how should we think about that kind of trending this year?

Paul Holtz

Analyst

Yeah, so I'll take that one. It’s Paul. So as we mentioned earlier that at the end of the year, we probably hit a low point there. And mainly in 2021, the large project with our largest customer that has lower gross margins, kind of drag that down. So as we go into Q1, which we've already seen, and for the rest of the year, we should see improvement on that as that large customer gets back to business as usual, back to their regular margins. And then we see more solutions based revenue, which comes at a higher margin going forward. But again, we mentioned that quarters could be choppy, depending on how much hardware is actually delivered or shipped in that particular quarter. But we do and we are already seeing margin improvements in Q1.

Mike Latimore

Analyst

Great. And then just on the transition to LTE, and also that you called out sort of legacy acquisition churn in the past. I mean, are we basically through both of those elements exiting this year? That's the way to think about it.

Paul Holtz

Analyst

Yes, absolutely. So by the end of this year, 100% those will both be done and going for that core will be zero.

Mike Latimore

Analyst

Great. Thank you.

Paul Holtz

Analyst

Thank you.

Romil Bahl

Analyst

Awesome. Thanks, Mike.

Operator

Operator

Our next question is from Walter Piecyk of LightShed. Please proceed with your question.

Walter Piecyk

Analyst

Love the dramatic pause before the bus job. I want to go back to the, I think, with the first question or maybe within your comments where you were talking about 20% volume increases, and then kind of matching the 20% decline to them this year, because of the supply chain, obviously, volumes were decreasing. Was it -- was the lack of 20% price declines a function of the lack of supply, meaning that you were basically going back to the customers and leaning on them, saying like, look, suppliers pay a little bit more, or was it just kind of a fortuitous coincidence that as the supply chain was eliminated your volume growth at the same time you weren't seeing as much price pressure?

Romil Bahl

Analyst

Yes. So it's certainly less of the former, right, because any price dynamics, I'll say on the hardware type side would kind of go into solutions anyway, not really into the conductivity ARPU, right? Well, but I think the -- but to your point, I mean, I'll take the fortuitous right, I mean, every now and then, you need a break, right. But I'd say more than just fortuitous. It's been something we've been calling for now for several years right now, which is this notion that once you're in LTE, the long-term evolution 4G to 5G to 6G, sure, you'll see some reduction on the per megabyte price of connectivity itself and the raw connectivity we get, but largely, we should start to see that getting made up by the fact that people are using more bandwidth. And so the total price, total revenue per unit per month kind of thing really should start to stabilize. And I think in 2022, we're starting to see that now. I want to stress, I'm saying I think it's early and I'm not ready to trumpet from the roof yet that ARPUs are going to go up now in 2023 and 2024. But I for one wouldn't be surprised if we start to see ARPU actually helping us in our revenue growth going forward.

Walter Piecyk

Analyst

But I suppose that if it's the latter, and it's again, maybe not a fortuitous coincidence, but a function of where we are in kind of the curve, then as the supply chain freeze up, which ultimately will, that it's going to have a double benefit of accelerated unit growth as well as lower -- at a minimum, lower ARPU pressure, if not stabilization or growth, is that a fair way of looking at it?

Romil Bahl

Analyst

You just earned your paycheck just to use that term that was just used, but no, look, I think that's absolutely…

Walter Piecyk

Analyst

…otherwise paycheck for.

Romil Bahl

Analyst

Look, that's absolutely the right way to think about it. Well, that's why we've been saying that the 14% type CAGR we put out there for IoT connectivity was if anything a little bit conservative, because we feel like we can grow volumes higher than that and we feel like currently, we doesn't have to be this sort of negative 6% drag, which is how we model that again, back to the you UPOD, under promise over deliver. So, yes, so I look, I mean, I think with a little bit of luck, we're going to start the show better than what we put out there in the go-public documentation.

Walter Piecyk

Analyst

My second question is, I guess it will be my third, but my second topic is eSIMs. I believe that in the release, you mentioned, shipping, 1 million eSIMs in 2021. Where are we, A, in terms of the industry? And kind of that evolution do we need? I realized that an iPhone is not necessarily the products that you're shipping to customers, but certainly in terms of developing the ecosystem that could be a big turning point for eSIMs. So, A, where are we in the industry? And then B, where you are and being ready for that transition with your customers and benefiting from that?

Romil Bahl

Analyst

Yes, on the one hand, we feel really good about eSIM. We launched OmniSIM Reach, which literally connects you in 190 countries with over 600 carriers and then OmniSIM Rush, which is our high bandwidth offer, formally in October at Mobile World Congress, Americas. And so we continue to feel good about our leadership stance in eSIM and driving it, right? The market continues to be a little bit sluggish in its adoption, not helped by all of this supply chain and other distraction, that otherwise we might have used this time, to, you know, to be moving our customers more aggressively towards eSIM and that just hasn't happened. And that's reflected also, frankly, in the fact that we didn't grow our eSIM shipments, that much 2021 over 2020, as we would have liked. And then the last thing I'll just point to, is that the facts are that, it's sort of okay, that our larger customers are still warming up, if you will release them are still doing proof-of-concepts and tests and that kind of thing with eSIM. Because, frankly, our more recent ECM deployments or configurations, I mean, that's kind of in the supply chain. Now, I've got wait times, right. I mean, the stuff I could get a head off, because I could order a bunch of used SIMS and be ahead of and be prepared, we did. But the newer stuff that we're ordering now has some wait times associated with it. And so, again, it's one of these things where we know eSIM coming, we it just makes too much industrial logic and sense for a customer to not deploy on eSIM. It's delayed and COVID and supply chain hasn't helped.

Walter Piecyk

Analyst

So, do you think 2022 can be the inflection point? And if so, like, what are the specific -- what would the seminal moment look like in terms of the inflection point working SIM is like, just takes off?

Romil Bahl

Analyst

Yes, look, I don't know that there's a one seminal external moment. We think in terms of 50% of our total SIM shipments, being eSIMs is kind of a seminal moment and actually don't think that's 2022 because of all these supply chain type issues, and so on. And -- anyway -- so look, I mean, I think we're overtime, and I know, we've got at least one analyst that hasn't had a chance to handle products.

Walter Piecyk

Analyst

No problem. Thanks Romil.

Romil Bahl

Analyst

I look forward to catching up with you on our one-to-one debrief. Okay. Hilary, we're going to do the last person who was in queue.

Operator

Operator

Yes. Our next question is from Aman Gulani of B. Riley Securities. Please proceed with your question.

Aman Gulani

Analyst

Hey gentlemen, thanks for taking my question here. I'll be quick. Can you just talk about integration timeline for your acquisition of Business Mobility Partners and SIMON IoT? What does that sort of look like? Do you expect that to largely be complete over the next two or three quarters?

Romil Bahl

Analyst

Yes, no, thanks. And look we take slightly different approaches to integrations, depending on, the kind of business and a number of factors, cultural fit and that kind of thing. And in this instance, we're actually relatively comfortable because they're pretty much, along the lines of what we do and I've -- we're going with an aggressive integration plan. That said, we will hold the BMP entity separate, sort of, you know, at least I think through the end of this year for a myriad of reasons from customer and supplier relationships and all these kinds of things. It's just the sensible and right thing to do. But the leader of BMP Jared, for example, sits already on my executive leadership team. He's on two calls a week with me, which is at least one more than he really wants to be on and we're integrating away fast. Now, it'll take Paul and the finance team, a couple or three quarters to get to the point of integration from a financials type perspective. But this just feels sort of like Integron was very comfortable great cultural fit, great people and they do what we do. And so it makes for a great conversation Q – Aman Gulani: Got it. And just one more for me. So I mean, it looks like you're doubling down on Connected Health. So how should we think about the cadence of Connected Health revenue as percentage of total revenue as we progress through 2022?

Paul Holtz

Analyst

Yes. So look -- so I mean, obviously it got close to 40% in 2021, given the -- that one time engagement, that engagement petering off here certainly in Q2, will have a reducing effect to it. But on the other hand we expect other parts of our business to grow, right. But I mean, I do not expect it to be 40% of our revenue in 2022. I also don't expect it to go back to being a third of our business like it was in 2020. Somewhere, you split the difference in there, and I think you're in the ballpark. Q – Aman Gulani: Got it. Thank you, gentlemen and congratulations on a strong year.

Romil Bahl

Analyst

Thanks so much Aman. Appreciate it. Appreciate the interest.

Operator

Operator

We have reached the end of the question-and-answer session. I will now turn the call back over to Romil Bahl for closing remarks.

Romil Bahl

Analyst

Thank you, Hillary. And I appreciate everyone taking the time to listen into our earnings call. We hope you're all staying safe enjoying the beginning of spring. We look forward to speaking with you maybe just in a few weeks, I guess when we report Q1 results. Have a great evening and take care. Thank you.

Operator

Operator

This concludes today's conference. You may disconnect your lines at this time. Thank you for your participation and have a great day