David A. Jackson
Analyst · Nate Brochmann with William Blair
Well, I would say -- and Adam, feel free to jump in whenever -- if you'd like. I would say that, I'll start with the project answer and I'm assuming you're talking about project freight related to brokerage for the non-asset side. Really, not much in the project world for brokerage. That's a space though that tends to do well in that seasonal period. Beverage season, of course, being one, but they of course, had that last year and still were able to grow it pretty significantly. The intermodal business, and maybe this is somewhat relative to our size, that is a business that sometimes might have some up-and-downs. This was a good quarter for us and hopefully, we'll continue to find good opportunities to help that growth to be very consistent. When we look at our book of business in our brokerage business, there are some customers that they'll -- that we do direct and don't do -- or do very little business in our asset side. But that is, that is definitely is the minority. Most of our opportunities are customers that either we do business with today or we've done business with in the past to some degree or another. And part of that comes because we have such a diverse, wide book of business in our asset-based business. We -- our biggest customers is only about 5% of our revenues. And so, we're very diverse in that regard. We work diligently to provide multiple services, particularly for the larger accounts where we have -- we've invested time and people into understanding their networks and their needs. And what we find is that, when we really understand their needs and we look at our capabilities in brokerage or intermodal, we can find some matches beyond just that asset-based business that we're already doing. And so we -- every quarter, we seem to have a little bit more breakthrough with another customer and another customer, and it continues to grow. And I think, this is a slightly different angle than maybe the non-asset play. You asked, who are we displacing? It's very difficult to know, for sure. It feels, in some regards, that some folks like the idea of us having some assets in the background that we can use. And so potentially, we're displacing folks that don't have assets. I don't know that for sure. But a lot of our brokerage business feels like business that we can manage on a year-round basis that isn't so much of the seasonal nature. Maybe I'll just use this moment just to, I guess, make the point that, if you were to look at the non-asset broker in general, and look at the true value that can be provided that I think is provided particularly, when it comes to the seasonal surges, whether it's produce or beverage or whatnot, or special projects or inconsistent shipment volumes, there can be value that comes there. And more and more, we're finding that, that non-asset based play is finding its way into the day-to-day freight, usually through bids. And oftentimes, we're finding them to be very competitive on pricing. And so I don't know how sustainable that is. I can tell you, from our perspective as an asset-based player, it's really difficult for us to lose a lane, maybe that we hauled with our own trucks. And now to then get a phone call from an non-asset based player asking us to haul that same lane at a lower rate. I mean, you probably can guess what our answer would be. And so, but it does feel however, that our approach, our book of business in the brokerage that it does feel sustainable. It feels like we add value in the capacity, the third-party capacity we provide.