Niclas Neglen
Analyst · Goldman Sachs
Thanks, Sebastian. It's been an extraordinary 6 years, and I'm deeply proud of what we built together. I'm very pleased we've been able to plan the transition in a way that gives Klarna plenty of continuity. Now to the numbers. Let me take you through the financial highlights of the quarter and then spend some time on our outlook. Starting with the P&L summary for the second quarter. The business executed strongly, and we delivered above our guidance. Total revenue was $1.042 billion, up 27% and ahead of volume growth of 18% as our mix continued to shift towards higher-yielding products. Transaction costs were $596 million, up 17%, well below revenue growth, reflecting improved underwriting and scaling of our offloading programs. Transaction margin dollars were $446 million, up 42%, well above the $375 million to $395 million we guided in May. Our transaction margin dollars was 42.8% of revenue, up approximately 450 basis points from a year ago, with both the U.S. and our global ex business expanding. Non-transaction-related operating expenses were $419 million, up 16% as we invested ahead of peak season and ramped marketing around the World Cup in the U.S. Our operating expenses growth is well below our revenue and TMD growth, and we expect to continue that. So TMD conversion is high. That gap of 42% TMD growth against 16% operating expense growth is operating leverage Sebastian described. Three years ago, our transaction margin did not cover our adjusted operating cost. Today, roughly $0.56 of every additional transaction margin dollar reaches the operating line. That takes us to operating income of $27 million, an improvement of $73 million and an adjusted operating income of $91 million, up $62 million. Net income was $9 million with the basic diluted EPS of $0.01 against a negative $0.14 a year ago. We are delivering real operating leverage with volume, revenue transaction margin and profit each growing faster than the last. Total GMV in the second quarter was $36.6 billion, up 18% year-over-year. This was 15% on a like-for-like basis, reflecting the lapping of the Q2 '25 Fair Financing launch and less of an FX tailwind than the first quarter. GMV growth was broad, and we delivered growth in every geography. The U.S. delivered GMV of $7.9 billion, up 27% year-on-year and was our fastest-growing large region. Global ex-U.S. GMV was $28.8 billion, up 15% or 12% on a like-for-like basis. During the quarter, some markets, most notably Germany, grew at a more measured pace, whilst our performance across our more mature Nordic markets accelerated. I will speak in more detail to the volume outlook in a few pages. U.S. share of GMV rose 2 percentage points year-over-year to 22%, while U.S. transaction margin grew 9 percent points to 23% of revenue, exactly the trajectory we want and a structural reason why TMD growth outpaces revenue growth. By product, our Fair Financing, our point-of-sale installment product, grew 82% year-over-year to $4.7 billion in GMV with continued merchant and market rollout and is now offered by 256,000 merchants. Higher engagement products like Fair Finance and the card generate stronger transaction margin per dollar of GMV as they mature. And as you have seen, are a key reason for our strong profit growth in the quarter. Pay Later, our charge-card equivalent, grew 13% and Pay in Full, our everyday spending product contributed $3.6 billion. Now to revenue in more detail. Transaction and service revenue was $707 million, up 17%, broadly tracking volume with continued strong growth in membership fees with subscription revenue up over 600%. Interest income was $266 million, up 21%, driven by new originations and continued recognition from loans originated in prior periods and the lapping of the launch of Fair Finance in the second quarter of last year. Gain on sale was $69 million, driven by both the U.S. forward flows and the German back-book sales. U.S. revenue grew 37% to $376 million, ahead of U.S. volume growth of 27%. The higher take rate in the U.S. reflects the contribution of interest income and gain on sale of originations from previous quarters, where Fair Financing is most established. Global ex-U.S. revenue grew 22% to $666 million or 18% on a like-for-like basis, ahead of volume growth of 15%, with Fair Financing, the card and membership fees driving this faster growth. Transaction costs were $596 million in the second quarter, up 17%. Within that, processing and servicing was $233 million or 0.64% of GMV, down from 0.79% in the first quarter, which carried the servicing of a higher fourth quarter originations. Provisions for credit losses were $192 million, growing slower than volume. So provisions declined as a share of GMV to 0.52%. That rate reflects continued underwriting improvements, growing forward flow arrangements and the natural maturation of our Fair Financing book. The dollar growth follows the size of the book. Funding cost was $171 million, broadly flat sequentially at 0.47% of GMV. We delivered a strong transaction margin dollar result of $446 million, up 42% or 39% on a like-for-like basis. As a percentage of GMV, that is 1.22% or 1.14% adjusted for the one-off sale. In the U.S., transaction margin dollars was $88 million, up 126% year-over-year, more than 3x the pace of revenue growth, which was 37%. That takes the U.S. margin from 14% of revenue a year ago to 23% in the second quarter. Sequentially, it was modestly below the first quarter as we completed a back book receivable sale in Q1 that we did not repeat. Global ex-U.S. transaction margin dollars was $358 million, up 30% at a 54% margin, up 4 percentage points year-on-year and sequentially higher than the first quarter as we executed a back book sale alongside the launch of our German forward flow during the quarter. Ex-U.S. volume grew 15%, revenue 22% and transaction margin 30%. Our most established markets run at approximately 60% transaction margin. The 450 basis point uplift we delivered this quarter closes more of that gap. Consumer delinquency rates remain healthy across both product lines. Here are the U.S. delinquencies. The green dots represents our newest cohorts of origination from 1Q '26. As you can see, they are lower than our 4Q cohorts, representing a sequential improvement. Comparing each vintage at the same point in life, Fair Financing delinquencies 30-plus days past due fell approximately 20 basis points quarter-over-quarter. Pay Later improved approximately 30 basis points on the same measure, in line with the same period last year. Our global ex-U.S. book improved on the same basis with recent cohorts down both quarter-over-quarter and year-over-year, and you can find those metrics in our supplementary data pack. This is a short duration, high-frequency credit with the portfolio turning over 10x a year with an average consumer balance of just $124. We underwrite every transaction individually, starting customers with small balances and scaling exposure only as we build confidence. Where we have taken a more measured view of volume, that is a conscious choice to hold our underwriting standards and stay within our credit box. We would rather protect our risk-adjusted returns than chase margin or volume. Before the outlook, the scoreboard on what we told you in May. We said provisions would keep declining as a share of GMV. They did from 55 basis points to 52, the third consecutive quarterly decline. We said transaction margin dollars will continue to compound faster than revenue, and they are. Now let me take you through our outlook. We are guiding to GMV of $149 billion to $151 billion adjusted from above the $155 billion previously. That is a growth of approximately 17% year-over-year. Of that revision, approximately $600 million is currency movement since our previous guidance. The remainder is a more measured view of European volumes concentrated in Germany, our largest market by volume, where retail sales grew less than 1% in real terms in the first half. This is consistent with what you have heard across German retail this season. Our guidance simply assumes Germany stays softer rather than recovering. We expect GMV growth in the U.S. to be strong in the second half as we scale five significant integrations, JPMorgan; Adyen; Worldline; Worldpay, now part of Global Payments and Fiserv's Clover. And we are excited about the launch of the Apple Upgrade program. U.S. volume assumptions are unchanged, and the U.S. remains our fastest-growing large region. On revenue, we expect $4.08 billion to $4.16 billion against above $4.34 billion previously guided. From the second half of 2026, we expect to manage a larger share of our U.S. and German Fair Financing books with intent to sell. That shifts substantially all new originations for these products and regions from booking provisions upfront to fair value through P&L with fair value recognized in the gain on sale line at origination as required under IFRS 9. The effect is presentational. Reported revenue and transaction costs each reduced by approximately 10 basis points of GMV, which is why the reported take rate is down to 2.74% to 2.75%, while the comparable take rate rises to 2.84% to 2.85%, and because prior periods are not restated, reported revenue in the third and fourth quarters will understate the underlying business. The revenue lines move, the margin line does not. Turning to transaction margin. We are raising our full year outlook $1.62 billion to $1.65 billion or 1.09% of GMV, up from the 1.04% we guided in May. Given the fair value presentation change, more of the economics are recognized earlier. There is a small timing benefit equivalent to expected approximately 2 basis points positive impact to full year 2026 transaction margin as a share of GMV. The rest comes from our better economics. Excluding the presentation change, stronger unit economics are expected to contribute between $40 million and $50 million of TMD for the year on lower volume. This change applies prospectively to new originations from the second half of '26. Prior periods are not restated and loans already on our balance sheet continue to recognize interest income and provisions as previously. A video explaining this concept is available on our Investor Relations website. We are earning more on every dollar we process, driven by Fair Financing volumes, our offloading programs, the card and the growing membership fees. We expect adjusted operating income of $280 million to $300 million at 6.9% to 7.2% of revenue. For context, we delivered $65 million of adjusted operating income in the whole of 2025. We have delivered $159 million in the first half of this year alone, and this guide is more than 4x the 2025 full year. On costs, individual quarters move with the timing of our investments. For the full year, we're guiding to roughly 15% growth in our adjusted operating expenses versus a transaction margin dollar growth of over 30%. We're investing to compound growth over the long term through the second half launches. In dollar terms, adjusted operating income moves with the revenue base. On margin, we are guiding in line to modestly above May. The third quarter is deliberately our investment quarter. It funds the largest set of launches in our history. We're guiding to volume of $35 billion to $36 billion, revenue of $940 million to $980 million, transaction margin dollars of $340 million to $360 million and an adjusted operating income of $5 million to $15 million. The third quarter will be the highest level on the share-based payments in 2026, reflecting our vesting and our grant of our annual compensation review. Fourth quarter is where we expect that investment to show with PSP and marquee merchants live ahead of peak season. We expect it to be a strong transaction margin quarter with strong drop-through to adjusted operating income. We exit this year with a wider network, five PSPs enabling Klarna as a default-on payment option, our leasing program and a structurally higher margin mix. We measure our progress in transaction margin dollars. Every dollar of volume we process is worth more to us today than it was a year ago. With that, Sebastian and I are happy to take your questions.