Barry Goldstein
Analyst · Boening Scattergood. Please proceed with your question
Thanks, Rich and good morning, everyone. We are pleased that you can join us for this, our fourth quarter 2021 conference call. We are very happy to put 2021 behind us, what a long year it was. And it was a difficult year, no doubt. But quietly and without much fanfare, we've rebuilt our company and it’s products. We are poised to excel and are very bullish on our future. Relatively speaking, the fourth quarter was okay with results quite similar to the prior year but I'll let Meryl discuss the quarterly results in detail. I'm going to talk today more about the year and the whole and I'll also talk about our future. We ended 2021 with a significant underwriting loss. The loss was driven by three major factors, all of which had been previously discussed with you. First, catastrophe events added more than 10 points to our combined ratio. Second, a high number of severe fires added 3 points. And third and finally, there was an uptick in liability claims in our property lines of business which added almost two points. Again, we've discussed this with you previously but we cannot control the weather or the number or severity of the events. While we think the frequency of catastrophe events in 2021 was highly unusual, only time will tell if that's the case. But it is what it is and given the large decline to our company surplus caused by these catastrophe events and now is in 2021 as well, we made the decision to strengthen our reinsurance protections and enter into a new 30% quota share treaty for 2022. This quota share derisks our company, both from catastrophe losses by reducing Kingstone's retention by more than 25% and also, in conjunction with the addition of an additional layer to our single risk excess of loss treaty, our exposure to a large individual loss is cut by up to 50%. We are thankful to our reinsurance partners for their support. The frequency of severe fire losses that we experienced in 2021 has no specific cause. We looked at every dimension there is and could not find a specific root cause. We couldn't find an associated driver in our book and think it was just bad luck. But with the new reinsurance structure, we are better protected from these severe losses. As far as liability losses go, it's my opinion that most of it is attributable to COVID-19. People working from home and spending more time in and around the house results in more opportunities for problems, couple this with a lot of deferred maintenance on the structures and property. We have seen these factors abate in the fourth quarter and into 2022. In the fourth quarter, the positive impact of rate increases we've taken are beginning to show up noticeably. For the full year, we had a 7.3% increase in written premiums but just a 2.9% increase in policies in force. The gap where premiums are rising faster than exposures is what we've been working on, increasing profitability and widening underwriting margins. In the fourth quarter, that impact is magnified. Premiums grew by over 13% with about a 1.1% increase in policies in force over the prior quarter. As the rate actions taken by our team continue to work through our financials and maintaining our strict underwriting discipline, the enhanced profitability will continue. We are seeing these same factors play out in 2022 to date. Again, this is just an ever-widening increase of premium over risk taken. There is always a concern about retention when raising premium rates. Will the insured seek to shop elsewhere to contain their costs. While we have seen our average rates increase and increase markedly, we are very pleased that, in fact, instead, our retention is increasing, not decreasing. This bodes well for 2022 and the future. You've heard us talk about Kingstone 2.0, our modernization effort for some time. Our goal since late 2019, when Meryl joined our company and put this plan into place was straightforward and simple. First, build a new advanced product which better matches rate to risk, drawing upon multiple data sources and incorporating property-specific reinsurance factors. We call these products Select, Select homeowners, Select dwelling fire, Select to honor our agent partners who, for the past 20 years, we've called Select since John Reiersen was CEO and he began this naming. Second, Kingstone 2.0 sought to streamline our many systems into a single policy issuance and management system to run our company. We are making great progress on our system conversion. We're on track to retire our legacy systems this year. This will reduce our expenses and greatly increase the efficiency of our staff. Expenses declining is the hope to our result. It is, in fact, a very exciting time to be at Kingstone and the benefits of this second prong of Kingstone 2.0 will begin to work through our financials. 2022 will be a pivotal year for the company as these Kingstone 2.0 initiatives come to fruition. Already, we've achieved the single biggest milestone. We've gone live with our Select homeowners and our Select dwelling fire product in New York which, as you know, still accounts for more than 75% of our total premium generation. Given the improvement in pricing sophistication in these new products, we are confident that with it’s heightened segmentation and expanded granularity Select will translate into significant improvements to our loss ratio. It will enhance our profitability. And our goal is to bring these Select products to all states and pending regulatory approval, we expect this process to be completed within a year. Let me now turn the call over to Meryl to review our financial results. Meryl?