Peter Holt
Analyst · Craig-Hallum Capital. You may begin
Thank you, Peter, and thanks everyone for joining us on today’s call to discuss our 2017 second quarter results. Joining me to present is John Meloun, our Chief Financial Officer. I will provide the financial and operational highlights for the quarter and John will discuss our financial results in more detail. For the benefit of those of you who are listening to our quarterly call for the first time, our purpose of The Joint is to improve the quality of life for the patients we serve. We do that through our network of over 400 retail clinics utilizing over 800 fully licensed chiropractic doctors who performed more than 4 million chiropractic adjustments last year. Our doctors provide patient care focused on pain relief and ongoing wellness to promote a healthy lifestyle. As a retail concept, two of the most important measures of health of the business is system-wide comp sales and overall revenue growth. Comp sales are simply compared to retail sales to the same clinic or clinics, for the same period one year earlier to measure whether sales are expanding or contracting. Comp sales include only sales from clinics that have been opened for at least 13 full months and excludes any clinics that have been closed. To get a context of broad industry trends according to eMarketer, a research firm specializing in retail trend, the 65 retailers that they tracked had a combined comp sales of a negative 0.9% in the fiscal first quarter of 2017. During that same period, our system-wide comp sales were up 19%. And in a second quarter of 2017 our system-wide comp sales continued to be up 19% compared to the same period last year. This reflects the growing market acceptance of chiropractic services while bucking the trend of falling comp sales that have impacted the general retail market in the United States. As I mentioned, over 4.1 million adjustments occurred in our Joint clinic last year. And even more importantly 21% of our patients are new to chiropractor care. The industry fundamentals are strong driven in part by the general trend towards health and wellness and a non-invasive approach to pain management especially among the millennial. The consumer attitudes of this large demographic, while we estimate it to be about a third of our current patient base, can be defined by their more holistic approach towards health and wellness, and a willingness to embrace health alternatives there were left accepted by previous generations. Millennials as a group are known to be dedicated to wellness and devoting time and money to exercising in active lifestyle. According to the U.S. Census data, the millennials are the largest living generation in U.S. history. And as they reach their prime working and spending years, their impact on the economy and on our business only continues to grow in significance. At the corporate level, our revenue growth of 21% or $6 million for the second quarter 2017 compared to the quarter of last year, reflects the net addition of 42 clinics over the last 12 months and the double-digit growth in comp sales that we have experienced. During the second quarter, we continue to make progress on our goals toward accelerated growth. First, we sold two new regional developer territories covering Ohio and Central Florida, which included Tampa, Orlando and Jacksonville. For clarification, we sell to a regional developer the rights to open a minimum number of clinics in a defined territory. They in turn help us to identify and qualify potential new franchisees in that territory, and insist us in the providing of field training, clinical opening and ongoing support. And for this assistance, we share part of the initial franchise fee collected in the ongoing royalties. In my career I’ve often worked with regional developers and when effectively managed they provide an opportunity for accelerated growth of the business. This most recent regional developer expansion post three new developer – regional developer territories in the first quarter of this year covering Chicago, Philadelphia and the state of Washington. The combined development schedules for the new Central Florida and Ohio territories together with the new regional development territories announced in the first quarter of this year, required the opening and operating of a minimum of 149 clinics over the next 10 years. The Central Florida regional developer team is a partnership of current joint franchisees with proven success in a combined of 11 clinics in the Atlanta market. Members of this team are also experienced franchisees of other retail concepts. This group has started out fast out of the gate, and have already sold five franchise licenses in the Jacksonville area. The new regional developer for the state of Ohio had been in franchising for 10 years including the successful joint franchisees since 2012 with two clinics in Columbus, and it is a multi-unit operator for another franchise concept. As we continue to improve our franchise system, our upcoming national conference in October in Scottsdale is perhaps where the most important event that we can hold. This is a time when our franchise community come together to learn about the latest trends in our business, celebrate last year’s accomplishments and most importantly share best practices. This is an essential meeting that helps us improve the overall performance of our entire system. Core to our continuing growth is opening and operating franchise clinics. During the second quarter we added 11 new franchise clinics and closed one franchise clinic. This brought the total number of clinics to 383 as of June 30, 2017, up from 341 on June 30, 2016. Of the 11 clinics that we opened in the second quarter, 10 were opened by existing franchisees and markets in which we already served adding to our strategy of cluster development. We forecast that we’ll be adding a total 50 to 60 new franchise clinics in 2017, and based upon our current core customer profile on usage, we’ve identified the opportunity to expand to more than 1,700 clinics across this country over time. Another important element of our growth strategy is opening and operating company-owned or managed clinics. During the second quarter, our company-owned or managed clinics continue to demonstrate improved performance. As of June 30 2017, we had 47 company-owned or managed clinics, which represented 12% of our clinic portfolio, as compared to 61 or 18% of the clinic portfolio in the same point the previous year. 31 of the 47 clinics were bought from existing franchisees which we refer to as buyback. And 16 of the clinics were built from the ground up which we refer to as Greenfields. Our company-owned or managed clinic buybacks as a portfolio remains cash positive at the clinic level and while during the second quarter our Greenfields continued to make progress towards profitability and is in line with our expectations. We remain focused on continuing to improve the operating performance of our corporate clinics, and to that end we’ve taken steps in the second quarter to add operational support for these clinics and redefine its support staff roles and responsibilities. The additional support staff will have direct oversight of the corporate clinics and we’ve reduced this scope of responsibility from our field staff from where we’ve seen approximately 20 clinics per person to around 8 to 10 each. And finally, a new training program for corporate clinic staff has been developed and implanted. Our corporate clinic performance continues to improve. And now with the new team in place, we expect these investments will help us bolster long-term sales growth and operational performance of our company-owned or managed clinics. In our second quarter, adjusted EBITDA on the corporate clinical level improved 97% compared to the same period 2016. Adjusted EBITDA for the second quarter of 2017 was a loss of negative $0.3 million and improvement compared to the loss of $2 million in the same period last year. And it’s our sixth consecutive quarterly improvement in adjusted EBITDA. I’d also like to point out, that our cash balance at the end of the second quarter was $3 million a sequential quarterly improvement from $2.7 million at the end of the first quarter of 2017. This increase is primarily due to increases in regional developer strategy or sales and new franchise sales plus our ongoing focus on managing the working capital. For the remainder of 2017, we’re focused on achieving profitability of our corporate clinic segment, expanding our franchise network and continuing to control cost to operate our business. While earlier this year, when we sold the regional developer rights to Chicago in six of our corporate clinics in that area, we believe that we will be close to positive adjusted EBITDA by the first half of 2017. And while we continue to experience consecutive quarterly improvement in adjusted EBITDA, as I just mentioned this quarter we’ve invested to increase the operational oversight of our remaining corporate clinics, which has in a short-term impact on our timing to adjusted EBITDA probability. We remain focused on achieving adjusted EBITDA breakeven as quickly as possible. And finally, as we announce in our press release today newly elected board member Matt Rubel was appointed Lead Director of the Joint Corp. Matt brings extensive C-suite and public company board experience to the Joint Corp. He most recently served as a Chief Executive Officer, President and Board Member of Varsity Brands and from 2005 to 2011 he served as Chief Executive Officer and President of Collective Brands. Matt succeeds Ron DaVella as Lead Director who will remain on the board and remain chairperson of the Company’s audit committee. With nearly 400 clinics today the road before us is clear. To fully capitalize on this opportunity we’ll focus on the rapid expansion to our franchising efforts, amplified by the network that are strategically located company-owned or managed clinic. With that, I’d like to turn the call over to John Meloun to discuss the 2017 second quarter results and a general outlook for the full year of 2017.