Good morning, ladies and gentlemen. Welcome to JPMorgan Chase’s First Quarter 2013 Earnings Call. This call is being recorded. (Operator Instructions) We will now go live to the presentation. Please stand by. At this time, I would like to turn the call over to JPMorgan Chase’s Chairman and CEO, Jamie Dimon; and Chief Financial Officer, Marianne Lake. Ms. Lake, please go ahead.

Thank you. Good morning everyone. I’m going to take you through with the presentation, which is available on our website. Please refer to the disclaimer regarding forward-looking statements at the back of the presentation. So if you turn to Page 1, a very strong start to the year with record net income of $6.5 billion for the first quarter and record EPS of $1.59 a share, on revenue of $25.8 billion and a return on tangible common equity of 17% for the quarter. You can see on Page 1, we’ve highlighted upfront two significant items; a $650 million reserve release in mortgage and $500 million reserve release in card. And as I go through the presentation, I’ll also be highlighting for you a number of smaller items some positive and some negatives. We continue to maintain the leadership positions we highlighted at Investor Day; Number One ATM Network, Number Two Branch Network, Number Two Mortgage Originator, Number One Credit Card Issuer in the U.S., and Number One ranking in Global IBCs. And we’re on track to deliver against our expense targets for the year. On a reported basis, total loans for the company were up 1% with core loan growth, excluding run-off up 5%. Favorable credit performance continued in our wholesale and core consumer portfolios with low levels of delinquencies and charge-offs. As the housing market recovers, losses in the real estate portfolio continue to improve and this quarter, we saw 30+ delinquency decline by 14%, and severities improve. So if you turn to Page 3 for a brief capital update, we ended the quarter with Basel I and Basel III Tier I common of $143 billion and $146 billion respectively, both up from last quarter. Our Basel I ratio is 10.2%, which reflects the impact of new market risk…

(Operator Instructions)

Operator?

Our first question comes from John McDonald of Sanford Bernstein.

Hi, John. John McDonald – Sanford C. Bernstein & Co.: Good morning, Marianne. On the last point about NII outlook, what are the drivers of the strong growth in earning…?

Sorry, John, we can’t hear you. Apologies John, we didn’t hear the question. John McDonald – Sanford C. Bernstein & Co.: Can you hear me?

Yes, we can.

Yes. John McDonald – Sanford C. Bernstein & Co.: Sorry about that. Can you tell me on the NII outlook, what are the drivers of the strong growth in earning assets you expect that you just mentioned on the NII page?

Yes. So we are growing – as you’ve probably seen on Investor Day and while there was a little bit of lower growth this quarter, we do expect to grow loans in our commercial bank loans and asset management, wholesale loans, mortgage banking. So we are growing our deposit very strongly. So it’s really just the underlying business driver growth that we’ve been seeing and expect to continue. John McDonald – Sanford C. Bernstein & Co.: Okay. On the expense outlook, you mentioned so the kind of adjusted expenses to be down about a $1 billion, what’s the base that we should look at for you to be down from, do you have that?

Yeah. So John, if I refer you back and from recollection I’ll do it for you, if I refer you back to Investor Day, it’s based upon our adjusted expenses, which are defined as our expenses excluding corporate litigation and foreclosure-related matters, which in 2012 was $60 billion plus or minus, I think $60.1 billion and we’re expecting to be $59 billion this year and that’s what we’re on track to deliver. John McDonald – Sanford C. Bernstein & Co.: And what was it in the first quarter?

A little higher than that.

A little higher than that in the first quarter. But the first quarter is seasonally high. John McDonald – Sanford C. Bernstein & Co.: Yeah. Okay, got it. And then can you just repeat your outlook on the default servicing expense line that came down a lot this quarter nicely and you mentioned the target for the end of the year?

Yes. So the fourth quarter normalized run rate was $725 million and this quarter it’s down a little of that as you would expect given the IFR completion. We said that we expected the fourth quarter to be running at $600 million we said that at our Investor Day and we’re still on track to do that. And we’ve also said that the long-term run rate for that part of the business would be about $325 million a quarter and that will be over the next couple of years. John McDonald – Sanford C. Bernstein & Co.: Okay. And then the litigation dropped significantly this quarter, you said I think you said it was kind of immaterial this quarter on the litigation provision, is that right?

The litigation dropped quarter-over-quarter, clearly we had a large number last quarter on the back of IFR and we did have a litigation expenses this quarter, you will see in the supplement that was just over $300 million. John McDonald – Sanford C. Bernstein & Co.: Okay. And the last thing is on the buybacks, you did a healthy buyback this quarter, but the share count didn’t shrink that much. Is the first quarter heavier than usual in terms of your issuance? And the question is getting at, would $2.6 billion of buybacks in other quarters be expected to shrink the share count in quarters when I thought the first quarter?

Yes, that’s right John. John McDonald – Sanford C. Bernstein & Co.: Okay. So your issuance is more weighted towards the first, is that right?

Yes, but also remember we didn’t buy back shares in the fourth quarter or third quarter. So that was an overall, overall net $2.6 billion – $2.6 billion net of employee issuance. John McDonald – Sanford C. Bernstein & Co.: I was getting at how that translates to reduction in the share count, it’s kind of offset by what you do on issuance right, each quarter?

Yes. John McDonald – Sanford C. Bernstein & Co.: And it was just a normal quarter of issuance, so $2.6 billion buyback would keep the share count flat. Is that the kind of ratio we might expect?

I think the issuance number is fairly level and consistent quarter-by-quarter because it is really based upon amortization of restricted stock and all that. John McDonald – Sanford C. Bernstein & Co.: Okay. Okay.

And the buyback, the $2.6 billion, that was over the course of the quarter. So it averaged out to half of that through the quarter. So we can give you more detail on that little bit later John. John McDonald – Sanford C. Bernstein & Co.: Okay, but it’s steady throughout the year, that’s what I was getting at.

The $6 billion will offset how much average amortization over the same 12 month period like $2 billion…

$2 billion.

$2 billion, okay.

Actually John, that’s a good way of looking at it. The $6 billion we’ve authorized to repurchase relates to employee issuance at the same period just a little bit over $2 billion.

For accounting purposes. John McDonald – Sanford C. Bernstein & Co.: $2 billion for the year and $6 billion for the year. Okay, great. Thank you.

Our next question comes from Glenn Schorr of Nomura. Glenn Schorr – Nomura Securities (US): Hi guys, thanks.

Hi, Glenn. Glenn Schorr – Nomura Securities (US): Hello there. First of all, the first deadline for compliance with central clearing came and went and it clearly didn’t have much of an impact on your first quarter FICC results. So I am curious I hear commentary in the market that a lot of clients might not be ready for either the second or the third deadlines later this year. Curious what you are expecting and if you do think it could produce any hiccup in activity levels.

The second one is the big one. That’s June 11…

June 11, yeah.

…something like that, and that’s where you have a lot of asset manager, a lot of bigger client stuff like that. People are still getting use to it, so we think – I think we’ve got 30% or 40% lined up to do it.

Yes.

They are still reading documents, sign new documents and so hopefully they will go smoothly. It’s unlikely they’ll go smooth in the first round. The first round is really, really large participants and swap deals et cetera. So we’ll have to just wait and see. Glenn Schorr – Nomura Securities (US): And even on the wait and see if some aren’t ready, do you think of that as a temporary and just literally a function of processing not maybe we don’t need insurance anymore because it’s too expensive?

Look I don’t, we really don’t know, I would say temporary, but probably still down a little bit, because of the reason you gave. Some people just say we don’t need to do this anymore, and we also know all the final rules by the way, and how the SEFs are going to work in bidding. Glenn Schorr – Nomura Securities (US): Right. Okay. Marianne, on the RWA front, bunch of little things in here, but Basel I RWAs were up an 11% quarter-on-quarter, but Basel III were pretty much flat. I know that it’s something to do with 2.5% being starting in the first quarter, but if you can help us.

Yeah, so if you take our Basel I RWA went up about couple of hundred billion dollars that’s all about the implementation of the new market risk rules and Basel 2.5, which is also why you saw our ratio go down from reported 11% last quarter. So it’s really all explained by that, and our Basel III RWA was flattish quarter-over-quarter with some pluses and some minuses.

And that was already in there essentially.

Yeah, of course. Glenn Schorr – Nomura Securities (US): So I guess that leads into the comment you made towards the beginning on any passive runoff and model enhancements are not pulled forward in your results and I think you said it could be a about 100 basis points. Is there a dollar amount of RWA natural runoff that we should be thinking about, because obviously capital is building?

Yes, from recollection. And again Glenn – forgive me if I get it wrong, it’s on the slides on the firm overview in Investor Day that I think that a 100 basis points equates to about $180 billion of RWA over the next two years. But remember the passive runoff will take place over time; not completely linearly but over time and the model enhancements can be a little bit lumpier and a little bit more back ended. So we’ll just have to see how that pays out. But, yes, we’re still expecting for those things to happen for us to get 100 basis points of benefit from that and that’s without the active mitigation, that’s going to happen over the course of time. Glenn Schorr – Nomura Securities (US): Okay, last one…

Just check that slide for me Glenn when you get on. Glenn Schorr – Nomura Securities (US): Will do. Last one Jamie, I know you addressed some of this in your shareholder letter but between everything related to Basel III stress-test, Dodd-Frank in place already and then OLA and Living Wills coming online, it feels like we’re going down to pass on containing to big sale but yet there is a steady drum beat including grounds that are to change things. Just curious on where we’re headed in this and what will stop the drum beat? When is enough-enough?

Well, Glenn, I actually think you all on the line should be dealing with this issue a little bit because the reason you have companies is because they serve clients well at a good cost, There is a reason our numbers are good because we have cross-selling clients come to us and there are reasons for global banks just like there are reasons for community banks. I think that the real issue again, you guys do the numbers is the banking system has gotten so much stronger in the United States and it’s not just capital but it capital, liquidity, oversight, sort of activities that people didn’t like, [no longer] [ph] being done, derivatives going to clearing houses and the initial wave of OLA and Living Wills et cetera, those things should all work. I hope at one point we declare victory and just stop eating our young at this time. Glenn Schorr – Nomura Securities (US): All right, thanks.

Our next question comes from Betsy Graseck of Morgan Stanley. Betsy Graseck – Morgan Stanley: Hi, good morning.

Good morning.

Hi. Betsy Graseck – Morgan Stanley: A couple of follow-up on RWA, how much of the passive mitigation was embedded within the RWA results for Basel III this quarter?

So there is a little bit of passive mitigation with a little bit of runoff and there was also some declines as we purchase that securities and those were offset by some other things. So it wasn’t a very big number because as I say that wasn’t leading over time and the model enhancements which were about a half of the 100 basis point benefit will be a bit back ended. Betsy Graseck – Morgan Stanley: Okay, so really that’s going to come later this year is what you are saying.

Yeah. Some of it late this year, some of it next. Betsy Graseck – Morgan Stanley: And then on the NIM and LCR there is obviously an interplay there and could you just give us an update on where you are with the LCR this quarter because your NIM declined, this quarter actually was a lot lighter than what we were expecting?

Yes, so we showed you at Investor Day that we had a gap to be fully compliant, we are going to be compliant by the end of the year. We did close that gap, we closed not completely by about a third, obviously we also disclosed on the slide, you will see our HQLA or high quality liquid assets which it has a relationship based on up, but that is a numerator and the denominator changes to, so think about this and we made good progress, we closed the gap by about a third and we are on the way to compliance.

I think it’s in when she talked when Mary gave you the forecast going forward for NIM?

Yeah.

That includes changing how we create more LCR. Betsy Graseck – Morgan Stanley: Right, okay and then lastly just on the CCAR conditional approval, can you just give us a sense because I think people were a lit bit surprised to see that you had the conditional approval results and yet you’re able to do the buyback and the dividend hike that you asked for, so I guess generally in question is what can you speak to with regard to what’s being asked and what kind of timeframe, do you think you have for satisfying the regulatory requirements here?

Let me just add, on the qualitative stuff, we’ve passed and that’s why we got the capital plan, their criticisms were on qualitative and from what we know now and we’re still doing work and we will give you more is around lot more granular type of forecasting, they want more [interesting] private type of forecasting and so, we’re having conversation with them. Marianne has formed the CCAR department, which is going to become experts in CCAR.

And that’s in terms of the timeline, we are resubmitting as requested in the third quarter. We’re doing everything between now and then to remediate and improve our processes following that feedback. So, we are committed to being successful. Betsy Graseck – Morgan Stanley: Okay. Thanks.

Our next question comes from Brennan Hawken of UBS. Brennan Hawken – UBS: Good morning.

Good morning. Brennan Hawken – UBS: So, just to follow-up on the question on litigation, so that dropped to the $0.3 billion. Is that potentially, are we now adjusting to a lower level or was that just like no ways in what it is extremely a volatile number bouncing around the world?

Yeah. Brennan, I think it’s very hard to predict and you’re right that it bounces around and then it can be noisy. We have high level of litigation reserves in the third quarter of last year and we hope that the numbers will remain low but we can’t predict them for you I’m afraid. Brennan Hawken – UBS: Sure. Okay. But, I guess said another way, you guys don’t see anything changing in the environment that would lead you to believe or be comfortable with a lower level of assumption of litigation expenses. What do you think about?

I think it’s always going to be lumpy because we have to do with these things in due course. I think in the prior year as we put away a lot, we won’t get the same predominantly mortgage, largely mortgage, et cetera and obviously the fact that we’re not doing more means we think we’ve got them. We did a lot of work in that. It could always change, but we’ve done thorough analysis, as a lot of you all did, by the way, we did it at the tranche level almost in, so it could be permanently low yes. It could be permanently low. It doesn’t have to go higher and obviously lot of things coming our way, we have to reserve for properties as they come in. Brennan Hawken – UBS: Yes, let’s hope so. Okay and then the spread in mortgage compression was kind of meaningful here at this quarter. What inning do you think we’re in there ballpark, I know it is kind of tough to predict this all as well?

Yes, I mean it’s tough to predict but maybe the thing is, look at is if you take off pretax spread right now of 100 basis points that compares to a longer term sort of average run rate of 65 basis points before the crisis. So we’ve been setting down from a very, very high level at the beginning of 2012 and we’re back to a level where frankly we are not that far away from the longer term run rate and it’s driven by the primary, secondary spread which came in about 20 basis points in the quarter back to levels again still more normal. So I don’t know I could say anymore in present but it doesn’t feel like we have another big step change to guys.

So we expect it might be up a little bit next quarter not down for a variety of reasons.

Doesn’t make volatility quarter-on-quarter but for this year, we can grow in and around this range. Brennan Hawken – UBS: Okay. Okay. So this is the right way to think about it, so that helps. And then last one for me, when you think about your cap markets business and depending change, you guys chatted a little bit about it with Glen on swap clearing that June seems like the bigger date, Basel and all of the subsequent changes to the competitive environment, competitors adjusting their size of the business. What have you, how do you feel about your business there particularly on the fixed side more capital intensive businesses. Do you think that there is this presents an opportunity to maybe go through review and right size maybe increase the efficiency measures there or do you feel comfortable keeping your business where it is roughly?

Lot of that business is what we call, flow business, so little bit credit emerging markets rates FX clients, when we deal the clients who are around the world, maybe need those services and you’re obviously always trying to become more efficient. So when you look at FX, I’m going to say 80% is electronic. If you look at rates, the electronic number is going to go up and so which is going to drive efficiency, but we still think price going to need it. There will be price to pay for and obviously everything will be adjusted to Basel III. But as you pointed out, some people are leaving the business, some are getting in the business, we think it has a good future, we don’t think it’s going to go away. Brennan Hawken – UBS: Okay, thanks a lot.

Our next question comes from Erika Penala of Bank of America. L. Erika Penala – Bank of America Merrill Lynch: Good morning. I just had one follow-up question to Betsy’s inquiry on capital return. So clearly we now have two years as the Stress Test behind us and you are initially approved in 2012 for a $15 billion buyback and $6 billion this year, I guess what do you, does the Fed need to see and you’re building capital clearly. What do you think that Fed needs to see from you in terms of the qualitative issues to get back to the kind of capital return that they clearly in 2012, they thought you had plenty of capacity to pay out?

Erika, you’re confusing two different things. I really took good quality they’re giving us more feedback and where they say we started showing the quality like I mentioned them, idiosyncratic, more level detail, more enterprise-wide type of forecasting, et cetera. That’s one issue, the second is, the actual dollar amount. The Fed has made it very clear, they want people to get to their Basel III targets, ours is at least 9.5. Ben Bernanke said on a speech he gave that the banks that they did the stress test on have more capital after extreme stress then they started with the cap in the crisis. So the Fed I think is feeling more and more comfortable, not just individual banks but the system as a whole. And we’ve reduced the 15 down to 6, because we wanted to get to our 9.5 target faster, that’s why we did it. L. Erika Penala – Bank of America Merrill Lynch: Okay.

We just changed our mind, we want to get to 9.5 this year, we want to get LCR this year, and obviously they made change to stress test next year and sooner we’re going to have a conservation buffer coming in, and we don’t know how the interplay of those two things will work. L. Erika Penala – Bank of America Merrill Lynch: Okay. And, given what you just mentioned, is it too optimistic to assume for next year a buyback in the $12 to $15 billion range?

I think it’s too early to say.

Yeah, it’s too early to perhaps tell that.

Okay. Thank you.

Remember, that’s going to relate to how fast you grow and other request from regulators, so we will take that when we get there.

Yeah, but we do, Erika we do expect that we will be continuing to pay capital just through this 100 basis points of passive runoff mitigation, so certainly our capital levels will be stronger and we just have to see how things play out. L. Erika Penala – Bank of America Merrill Lynch: Okay.

Our next question comes from Mike Mayo of CLSA. Michael Mayo – CLSA: Good morning.

Good morning.

Good morning. Michael Mayo – CLSA: Loan growth, it’s a little bit softer, and I think you mentioned there was some push forward to the fourth quarter, but you also mentioned more competition and lower levels of demand, if I heard you correctly.

Yes. Michael Mayo – CLSA: So, my question is how much of the softer loan growth is due to JPMorgan perhaps pulling back, how much it’s due to the economy?

So, if I could, little difficult to side it for you, but we did see I don’t know still people thought in the fourth quarter just given the year end issues that people were concerned about, and so that has had an impact. I think it’s slightly less of an impact and in terms of competitive landscape and there are deals being done with terms and conditions and pricing that we’re not comfortable at the moment, and we’re just remaining very disciplined, so that has had an impact for us. Michael Mayo – CLSA: So, really on the lower level of demand, I mean what was your loan utilization in the first quarter versus the fourth quarter?

It will be flat. It will be flat at around 32%. Michael Mayo – CLSA: I’m sorry.

It will be flat at around 32%. Michael Mayo – CLSA: 32%?

Correct. Michael Mayo – CLSA: And so what’s that kind of flat or down a little bit?

It will be flat, flat. Michael Mayo – CLSA: Flat and is that just why aren’t people borrowing more?

As we have, we saw declines in deposits. So they’re using that cash and they’re out. Michael Mayo – CLSA: Okay, and then a separate question, looking at the annual report, page four of the Chairman’s letter said, refers to regulation, and some of the issues that you faced and said we will see more of these, I’m sorry. So when you say we will see more of these Jamie, what are you talking about because people’s imagination can go in a lot of different directions, are we talking Department of Justice, SEC, FBI, or you think of anything particular or general or a timeframe, and really what I’m asking you to address is the regulatory tail risk of we don’t know what we don’t know in terms of potential government moves as relates to JPMorgan?

So Mike, it’s Marianne, so we’re in constant dialogue with our regulators, and so we know that we should be expecting some more consent orders, but to clarify for you they relate to issues that we’ve been working on over the course of the last several years so even though new breaking issues that will surprise you in any material way. Michael Mayo – CLSA: Okay and was there anything new as part of the 11 hearings that would change the way you would think about the London Whale incident because there were some pretty damming information, some unknowns at least to those who follow the company, but from your perspective, is there anything else that you need to do as a result of the information from those hearings?

So Mike, we can’t really go into the details of the reports in specifics, but we obviously respect the work of the subcommittee where we respect the findings they had and we’re working very hard to fix our issues and as it relates to the proposal and the recommendation to require documentation associated with portfolio hedging, identifying the specific risks that the hedge is designed to mitigate and then monitoring over time, we tend to agree that that makes a lot of sense in the context of what we face. Michael Mayo – CLSA: And then lastly, when you talk about some additional changes that need to take place. And I think some of these are organizational, is there anything major news that you did not cover at the Investors’ Day recently?

No, actually, there was couple of things I would say, first that, we are organizing ourselves around the control and regulatory agenda, because it’s a high priority for us and we are getting ourselves organized in the same way as we would around in our merger and acquisition. And in doing that we are prioritizing our work, but we’re not changing our overall strategy, we are not going to change the way, we see our customers how we think about growing our businesses, but at the margin we’re going to refocus our energies on making sure that we execute on the commitments to improve the control and regulatory environment. Michael Mayo – CLSA: All right. Thank you.

Thanks Mike.

Our next question comes from Matt Burnell of Wells Fargo Securities.

Hi, Matt, hello…

Mr. Burnell your line is open. Please go ahead. Matthew Burnell – Wells Fargo Securities, LLC: Sorry, can you hear me now?

Yes. Matthew Burnell – Wells Fargo Securities, LLC: Thank you. Good morning. I wanted to drilled down a little bit on the mortgage side of things, mortgage originations were a little bit stronger than we expected up about 3% and applications were down about 8%, you suggested that you thought that gain on sale margins might be relatively flattish going through the next couple of quarters, I guess, I’m just curious that what’s your thoughts are in terms of the mortgage origination market away from the gain on sale issues that you have been facing?

Yeah, so, in applications, I see it come back our rates have come down a little in the second quarter and for us in particular starting there we are expecting refi volumes to stay high, we did see a little bit of an increase in purchase volumes in the applications in the first quarter a bit from a smaller base and also we did the MetLife transaction. So, we have the opportunity to be working in that portfolio. So, our view on volumes for the year is that they’re going to remain solid although there will be some volatility really on the back of continued strength in refinancing and you saw the half extension so more broadly for the market, I think refi including half will be a level of support for volumes this year. Matthew Burnell – Wells Fargo Securities, LLC: And then Marianne question on NIM clearly your moves on the LCR had some effect on NIM over the last quarter or two. Can you separate what you think that that the net interest margin movements will be for JPMorgan excluding your moves for the LCR or is it just so intertwined that you really can’t do that?

Yeah, I mean, it’s really, honestly it’s really all part of how we think about positioning the organization and they’re being compliant with LCR is part of our new reality. So, it’s just a part of even better into this, how we’re thinking about the overall positioning of the firm, so it’s not something we’re separating out for you. Matthew Burnell – Wells Fargo Securities, LLC: Okay. And then, just finally, we saw a fairly sizable decline in value or risk both in the CIB and overall. Can you give us a little more color as to what’s going on there, what we might be able to expect in the second quarter?

Yeah. I mean, it’s helped me, we do in the second quarter, it is a real reduction in risk across the portfolio including and not driven by that, including the synthetic credit portfolio which we continue to de-risk. But, it is important to know if you look across asset classes, there’s been a very significant decline in levels of volatility, that effect, the time series around the back period, so that necessarily have bad days rolled off and better days rolled on and so when we complete our bar, pushing the bar down lower. So, as long as volatility remains lower and we continue to de-risk, there are reasons to believe they will be at or around this level, but it is going to be subject to changes and volatility as and when they happen. Matthew Burnell – Wells Fargo Securities, LLC: Okay. Thank you very much.

Thank you.

Our next question comes from Moshe Orenbuch of Credit Suisse. Moshe Orenbuch – Credit Suisse - North America: Great, thanks. Couple of kind of cleanup things, when you are looking at the getting to the 9.5%, did you kind of factor in that 100 basis points or is that something that would be on top of that 9.5%.

It’s factored in. Moshe Orenbuch – Credit Suisse - North America: Factored in.

It’s factored in.

Yeah, it’s an all-in number for us. So, to the degree that we expect that to happen by the year end, it’s all part of the number including some (inaudible) the whole thing. Moshe Orenbuch – Credit Suisse - North America: Got it. Okay. And, kind of talking qualitatively about the C-Card process, also there was a pretty large impact on PPNR which it seemed to be like the Fed’s looking at pretty harsh, I guess a pretty harsh look at kind of trading losses. I mean do you have – have you had any kind of clarity from them about how they – whether they are looking at that revenue stream differently than other banking revenue streams?

Yeah, I’ll take the two things separately the PPNR section and trading losses. So, on the trading losses obviously there is a number of different [stresses] that we do and while our number was different. I don’t think we feel like there is anything about our processes that is in the period you’re going to change that as it relates to PPNR. We did get feedback that we need to look at certain of our revenue models and we need to look at them more centrally and as Jamie said, with a slightly more negative view at it idiosyncratically and we are going to do that. Moshe Orenbuch – Credit Suisse - North America: Okay. And then lastly, on the mortgage business, you look like kind of in the core production, the expense reduction was about half of the revenue decline. How do you think about the – as that business continues to normalize? As you said, it’s probably mostly normalized from a gain on sale perspective although you probably have some volume issues as we go through the rest of the year. I mean, how do you think about the cost structure of that business as you go forward?

So, couple of things, one is we are expecting to and hoping to, we set a target for ourselves to gain share. We do expect volumes to be supported by refinancing this year, so that is our expectation that could change of course. And then as it relates to the cost structure, obviously that comes down a little bit more slowly over time but we’re making progress. And we talked about the fact that we expect that to be down at $600 million run rate for the fourth quarter and down to $325 million sometime over the next couple of years. And we’re actively working on optimizing our servicing business both the core performing servicing and so that obviously with the (inaudible) sale, but also where it would make sense we would be open to doing sales on sub-servicing of delinquent loans and we’re working two of things to try and get the cost structure to the best as it can be. Moshe Orenbuch – Credit Suisse - North America: Okay. Thank you.

Our next question comes from Matt O’Connor of Deutsche Bank. Matt O’Connor – Deutsche Bank Research: Good morning.

Good morning, Matt.

Good morning. Matt O’Connor – Deutsche Bank Research: I thought this is one of the cleanout quarters in a while, so I just had one follow up here. In the private equity you took some losses on the private portfolio just wondering what drove that. And then also the outlook for this business under Basel III and Volcker even though we don’t exactly know what Volcker is yet.

You know private equity, we’ve always told you this won’t be and it’s just mark-downs and write-downs of existing positions, and we don’t go through the specific names, but obviously we hope it will earn a profit, so it just wasn’t a pretty big quote to private equity. And, the private equity legally can survive Volcker and all those things, so we like the business, we would like the people and you just have to do it in a different basis, that’s all. Matt O’Connor – Deutsche Bank Research: Is there any seasonality in terms of getting on a year-end or mid-year statements on the private portfolios?

No, there is no seasonality in private equity. It’s constantly being reviewed. Matt O’Connor – Deutsche Bank Research: Okay. All right. Thank you.

But it’s lumpy.

Yeah.

Our next question comes from Guy Moszkowski of Autonomous Research. Guy Moszkowski – Autonomous Research LLP: Good morning. First thing I wanted to ask was, if we could dig in a little bit on the repurchase losses within mortgage servicing, such a big swing versus the fourth quarter an $81 million, it sounds like a reserve build, because I think, I heard you say that your actual realized losses were not significant and yet the guidance remains that it should be kind of a net zero. So it just seems like there were a lot of moving parts there. I was hoping maybe you could give us a little sense for why you have the $81 million hit?

Yes, absolutely. Guy it’s a big change for the fourth quarter of with the small number. So not to diminish the size of the numbers that positive 50, negative 80 and sort of plus or minus around the zero level, and what are the factor of Guy is that the reserve release is based upon our model and realized losses is based upon agency activity, and so the timing isn’t exactly perfect. So realized losses came down from about $200 million to a $180 million, and we’ve didn’t build reserves, we’ve release them just not at the same order of magnitude and it’s really to do a timing, which is why we say that we do expect over time they will met the zero last quarter and with the small positive this quarter, it’s a small negative nothing to read into it. Guy Moszkowski – Autonomous Research LLP: Okay. Thanks for that. With regard to the CCAR process and some of the changes that the Fed is asking you to make. First of all just qualitatively, can you give us a sense for the amount of dialog that you have with the Fed one as you work towards satisfying their request, so that you really know exactly where they thought the deficiency were, or is there a lot of guess work for you on that?

So were in terms of dialog with regulators, we obviously can’t comment on the specifics of our conversations with them. We have some very constructive conversations as we came out the 2013 CCAR process, and on the basis of those we’re actively working to make the improvement they want us to make. We’re also expecting to continue to get more and more detailed feedback and actually hope to get some industry best practice information too. So we’re going to working and part of sit with them in terms of dialog all the way through this year, so that we can be clear on what CCAR looks like. Guy Moszkowski – Autonomous Research LLP: And just if I can follow-up on, I think it was Moshe’s question about the PPNR, it sounded like you were saying that many of the deficiencies that they were focusing on were in the inputs to the calculation of the stressed PPNR specifically is. Can I understand that right?

: Guy Moszkowski – Autonomous Research LLP: Okay. That’s very helpful. Thanks. I hope it doesn’t sound too crazy, but just to think about at the other way, is there any chance that after the resubmission or as part of the resubmission given how close you are to your Basel III targets and with some of that 100 basis points coming in. Is there any chance that you would ask for and could get an increase for this year?

Well, this is just a resubmission of the progress program, and then like to see qualitative improvements. This is not to change your request at all, this is the one Marianne referred to that will be in the third quarter. . . Guy Moszkowski – Autonomous Research LLP: Yes, yes, yes that’s what I talking about.

Obviously doing other CCAR in January. Guy Moszkowski – Autonomous Research LLP: Got it. And then final question, you mentioned Jamie in the shareholder letter that just because you don’t have big fancy names cost-cutting programs, it doesn’t mean you’re not very focused on cost reduction. Is that what we’re seeing in the fact that if you look at the CIB, your comp was down 7% versus your revenue being plus or is it that you did something different in the way you think about through the year accruals.

Through the year accruals it’s almost exactly the same as based upon it is a lot of stuff, because of that number, but that really hasn’t changed that much.

And I see you couldn’t normalize out to DVA, which was an odd loss last process if you normalize that our out revenues are down. So it’s not come down on that number. Guy Moszkowski – Autonomous Research LLP: Yes, that’s fair. That’s fair.

As referring to that we’re constantly putting a new operationals, new systems to reduce overhead. Marianne already mentioned there were a bunch of things. We’re doing in mortgage. We’re seeing similar efforts in consumer. That’s a constant effort. We do have names for some of them by the way, I’m just not mentioning here. Guy Moszkowski – Autonomous Research LLP: Okay. But there’s nothing different like you said in terms of the way you accrue for bonuses within the investment bank?

No. Guy Moszkowski – Autonomous Research LLP: Okay, thank you.

Our next question comes from Gerard Cassidy of RBC. Gerard Cassidy – RBC Capital Markets: Thank you. Good morning. I had some questions on the commercial banking line of business. You had a nice increase in the real estate lending area in the first quarter, it look like it was about $9 billion after four quarters of essentially flat to down real estate loans. Can you give us some color on where the growth was?

Well, I think you’re referring to the CTL…

Yeah.

The Commercial Term Lending, which is lending against multi-family, and we have seen growth in it. Remember that was like 65% LTV. It did great through this last downturn, so we’re very comfortable with that kind of lending. Gerard Cassidy – RBC Capital Markets: Are you guys finding greater demand? Or are you just more comfortable with it now than you were maybe a year ago?

I would say a little of both. Gerard Cassidy – RBC Capital Markets: Following up on your guidance, the answer about corporate deposits dropping in the quarter, which obviously is a good sign if companies are using this for capital improvements. What’s your outlook? Do you expect that to continue? Should we see that as a continued positive trend?

Are you talking about the commercial bank or the total company? Gerard Cassidy – RBC Capital Markets: Our commercial bank.

Well, we would expect to be kind of flat to down a little bit, as companies used their, I mean they have a lot of deposits, so I think we at our Investor Day and earlier told people they were kind of really high and we expect to come down, particularly before people start using the revolvers, so they do relate to each other. Gerard Cassidy – RBC Capital Markets: I agree. I mean are your guys in the front-line hearing that from your customers that they expect to use more than for the reminder of the year do you think?

I don’t know the answer to that. Gerard Cassidy – RBC Capital Markets: Okay. Coming back to loan loss reserves, obviously, you’ve got a great capital position. You’ve pointed out that Bernanke has indicated that the banking system is super strong going through the stress test. With the current limit of loans of about $729 billion, what would be a normal reverse level in normal times compared to where you are today?

We did a whole page for you on where we thought the cycle reserve levels should be by business. Now some businesses most obviously that still have a way to go and there are other businesses in the wholesale side and the commercial banks that are below that through the cycle. So I would refer you back to that page, if you do the numbers from recollection on an annualized basis, our charge-off would be more or like $7 billion or $8 billion which more or less is not dissimilar the charge-off we’ve seen it for different reasons, so I would refer you to take a look at that page.

Note that it’s mostly mortgages will come down.

Yeah.

Think if everything else is close to normal, mortgage which in total is $9 billion eventually a lot lower than that, but that should take a couple of years. Gerard Cassidy – RBC Capital Markets: Thank you.

Our next question comes from Paul Miller of FBR. Paul Miller – FBR Capital Markets: Yeah. Thank you very much. I know a lot of my questions have been answered, but we saw yesterday that they extended to HARP out another two years and there is also some discussion coming out of the White House really that they could put some type of PR plan behind HARP to try to get more people to HARP. Do you think this will have any impact at all in getting more people of the sidelines and refine to the HARP programs?

Yeah. I mean let’s talk for us specifically as you probably know we’ve been very successful and proactive as it’s relating to HARPing our own book. And by the end of this year, we fully expected to have been as successful and mind that as far as possible they will carry on. And that’s not the case in the industry, so it’s great news that HARP was extended out to the end of 2015. It will allow for other services to get there adopting their own, potentially to have cross service the HARP, which in turn should be good in terms of volumes although I don’t think it will be at that change. And for us we’re not expecting it to be a significant difference in our production or in our MSR values. Paul Miller – FBR Capital Markets: How much, I mean, I don’t know if you can disclose this or not, but how much do you think that you have HARP eligible and how many of those are HARP eligible loans that you do on a percentage basis? Do you think you’ve touched most of them already?

Yeah, so we talked about we peaked into the HARP volumes in about second quarter of last year. I think overall, the first half of last year was high, came down slightly over 15%. Last year, we talked at our Investor Day that we thought that we go down to the high single digit this year and it is in terms of percentage of our production. And we are very, very active and have been very proactive in mailing our HARP population and expected to have completed the program by the end of the year. So we were on track and this doesn’t change our expectations.

The total, if you take all mortgages, I think the numbers are $4 million will be HARP report today if they went to it, and I wouldn’t – some inspired that more people don’t do it to tell you the truth.

Yes.

But only the government can do either PR or I think a cross servicing is a bigger one and will make us slightly better. They are just things that slightly better, it’s not going to dramatically change mortgage. Paul Miller – FBR Capital Markets: Okay. Yeah, I think a lot of companies have told us that they think that they’ve got through most of the low hanging fruit with HARP, and that the people that aren’t HARPing they doubt they will ever HARP. And so I’m just wondering if there is a big PR push, if some of those guys will wake up and say, oh, maybe this isn’t, maybe I need to look at this program.

Yeah, we hope so.

Yeah and I…

Because we don’t know any better than you. I mean… Paul Miller – FBR Capital Markets: Okay. Yeah.

Yeah. Paul Miller – FBR Capital Markets: Okay. Thanks a lot guys. Thanks.

Our next question comes from Nancy Bush of NAB Research. Nancy Bush – NAB Research, LLC: Good morning.

Good morning.

Good morning. Nancy Bush – NAB Research, LLC: A quick question sort of back to the brown that are stuff that’s kind of hanging around out there, I mean I’m reading what everybody else is that they are looking at sort of a 10% capital ratio with the possibility of another 5% tougher on top of that and basically touring away the concept of risk weighted assets and more or less of this rating Basel III as far as I can see. I mean, do you guys have any sense where this sort of 10%, 5% number comes from? Is there some sort of empirical evidence, or is it just sort of a backdoor way to try to get the biggest banks the break up?

You really have to ask them and we’ll leave this to them and the regulators again. Nancy Bush – NAB Research, LLC: Well, is there, I mean, do you have a sense where the numbers are coming from? What that 10%, half of ratio, where it comes from?

You’ve got to ask them. Nancy Bush – NAB Research, LLC: Okay. Thanks.

Okay.

We have no further questions at this time.

Thank you.

Folks, thank you for spending some time with us.