Doug Braunstein
Chief Financial Officer
So, let me make just a statement about Durbin that part of what happened in Durbin was this notion that retailers pay zero for cash and zero for checks, and they were paying 70 or 80 basis points per debit card. Well, the fact is, cash cost retailers, and a lot of study is done on this; 30 to 70 basis points. They’ve got to process it, handle it, move it, ensure it; bank it. They need registers and there’s lot of defalcation, what's that called? Checks cost also 70 basis points, so, for the same basic reasons. Okay, so debit was just – so, massively, guarantee check, which is the equivalent to a debit, like you get your money right away and it is guaranteed, you’re not taking the fraud or credit risk is $1.20, 1.2% if you want to go guarantee a check. So, that was a false premise. The other false premise is that somehow, in a fixed cost business, you could price at variable cost and survive. No business in the world comprises products you go over cost and survive. So, this debit thing had enormous benefit for consumers, even for retailers. It was faster. How this happened is completely beyond us and we have to figure it out. You can't price your products at variable cost and survive as a business. So, we’re going to have to figure out a way and we want to do it that’s consumer friendly and fair, but of course, the consumer has got to pay, and they weren’t paying for debit before. So, we don’t exactly know. We’re going to test a whole bunch of things. Remember, it might be – not just – we might just charge for checking. You might charge for debit. You might just have higher deposit balances, and you’re right, you might keep a little bit more spread, so, that’s all going to sort out both in a competitive sense and a legal sense is, as we figure how to deal with it, but our biggest concern right now is to do it in a way that's consumer friendly as possible. We also think they'll have the adverse consequences of making a portion of current bank clients unbanked. You will not be able to profitably serve them. And my current estimate will be about 5%. I'm not sure that was a good public policy issue either.
Betsy Graseck – Morgan Stanley: 5% of what, of your customer base?