Francis Dufay
Analyst · RBC Capital Markets
Good morning, everyone, and thank you for joining Jumia's second quarter 2026 earnings call. 2025 was an important year for us as we demonstrated the resilience and scalability of our model. Since taking over as CEO in November '22, I have consistently emphasized our path to profitability, and Q2 '26 marks our continued execution on that commitment. Over the past few years, Jumia has been building an e-commerce model designed specifically for Africa, adapted to the unique structural supply, logistical and consumer realities of our markets. In 2025, we proved that this model delivers scale with improving economics and Q2 '26 confirmed that the flywheel is turning. Q2 is another strong data point and one that demonstrates the resilience of our model. We faced real external headwinds this quarter, supply disruptions in phones and electronics, fuel surcharges and demand pressure from price declines in certain crops. Despite this, we delivered sustained growth in orders and quarterly active customers, continued improvements in our unit economics and a meaningful reduction in adjusted EBITDA losses year-over-year. Importantly, we deliberately chose to protect our margins and unit economics in this uncertain environment rather than chase GMV at the expense of profitability. We can't say with certainty how long these headwinds will last, but Q2 proved that we have the right fundamentals to navigate this kind of macro uncertainty without losing our path to profitability on an adjusted EBITDA basis. We are confident that our path to Q4 breakeven is intact. This foundation continued to drive operating momentum in the second quarter. GMV grew 23% year-over-year, adjusted for perimeter effects, even though external headwinds weighed on growth in our higher-value categories. Performance was resilient across our markets, reflecting the continued strengthening of our marketplace fundamentals and efficient execution. Profitability metrics continue to move in the right direction. Adjusted EBITDA loss narrowed meaningfully year-over-year to $8.7 million from $13.6 million in Q2 '25, confirming our path to our Q4 '26 breakeven target. The business continued to absorb higher volumes with improving efficiency while maintaining a disciplined approach to costs. Based on the progress we made in '25 and the momentum continuing into Q2 '26, we remain confident in achieving our target of adjusted EBITDA and positive cash flow in the fourth quarter of '26 and delivering full year profitability on an adjusted EBITDA basis and positive cash flow in 2027. We are also announcing today a $50 million capital raise anchored by a $25 million investment from the International Finance Corporation, a member of the World Bank Group, also including investments by Axion, one of our largest shareholders as well as selected new investors. I will come back to the capital raise later in my remarks. The headwinds we anticipated coming into 2026, supply disruptions in memory chips and phones, the disruption of air freight through the Middle East and rising fuel costs had a tangible impact on our Q2 results. The impact was felt primarily on GMV in the phones and electronics categories and on our fulfillment costs through fuel surcharges. While supply and fuel prices volatility persists into the early third quarter of '26, these dynamics do not change our path to profitability. On the contrary, they proved the resilience of our model. Our model can withstand this environment well. It is locally embedded and sourced predominantly via sea freight that makes us less exposed than cross-border platforms that depend on airfreight. Q2 is proof that this foundation holds even under pressure, notwithstanding its impact on top line growth. We maintain our confidence in Q4 '26 breakeven and we reiterate our adjusted EBITDA guidance for '26. GMV growth reflected a category mix shift. Fashion, Beauty and Home & Living performed strongly, driven primarily by our international sellers as well as local marketplaces. These are categories with lower average item value, but significantly higher take rates for Jumia than in the phones or electronics categories. The phones and electronics categories were impacted by supply disruptions caused mostly by memory chips and CPU shortages, especially impacting the supply of entry-level smartphones around $100 in high demand in our markets. Air freight disruptions through the Gulf also temporarily disrupted smartphone supply chains. Supply volatility persists into the early third quarter of '26 and prices remain elevated versus January and February, with some brands more heavily impacted than others. We also saw a specific slowdown in certain electronic subcategories driven by shortages from particular suppliers of high-value products. On the demand side, growth was also tempered by Ivory Coast, where the decline in cocoa farm gate prices reduced purchasing power, particularly at country. Despite all of this, we still delivered 23% GMV growth year-over-year adjusted for perimeter effects. Gross profit expanded 28%, demonstrating the resilience of our model and the strength of the underlying platform. More broadly, we believe value-focused platforms are likely to gain market share during periods of rising costs and inflation as consumers prioritize affordability. This is a dynamic we expect to see work in our favor should the current cost environment persist. Usage trends remained strong across our platform. Adjusted for perimeter effects, physical goods orders grew 28% year-over-year, driven by expanding in-country geographic coverage, improved assortment and sustained consumer demand. Adjusting for perimeter effects, quarterly active customers increased 23% year-over-year, reflecting continued traction in both acquisition and retention. Repeat behavior continues to improve with 44% of new customers from Q1 '26 making a repeat purchase within 90 days, up from 42% in Q1 '25. Improving platform usage trends reflect the continued progress in our fundamentals, expanding assortment, competitive price points, growing reach of our distribution network and efficient marketing. Average order value for physical goods decreased to $34.6 from $36.3 in Q2 '25. This reflects the category mix shift that I have discussed already on this call, lower average item value but higher take rates. Nonetheless, orders did not become less profitable. In fact, the gross profit per physical goods order increased to $4.9 in Q2 '26 compared to $4.8 in Q2 '25. Revenue totaled $52 million, up 14% year-over-year, driven by higher usage and improved monetization. First-party sales represented 10.6% of total GMV compared to 13.1% in Q2 '25. This shift in mix with marketplace revenue now representing a larger share is part of the reason why revenue grew 14% despite GMV adjusted for perimeter effects growing 23%. Now turning to profitability. The progress made over the past 3 years continues to translate into measurable operating leverage. Cost improvements across general and administrative, technology and content and fulfillment expense represent long-term and sustainable savings. Commission and take rate increases implemented in mid-January '26 continued to support gross profit expansion with limited impact on seller growth. This validates our strategy of progressive monetization on the back of greater volumes and better seller experience. We also drove continued growth in higher-margin revenue streams. Marketing and advertising revenue rose up 88% year-over-year and value-added services revenue up 61% year-over-year. Both reflect improved platform monetization. These changes are consistent across markets and reflect stronger marketplace fundamentals. On advertising specifically, that growth was driven by increased marketplace density and continued improvement in our self-serve tools. Seller adoption of sponsored products remains at an early stage with only 26% of sellers currently using retail media advertising compared to 19% in Q2 '25. So there is meaningful headroom ahead. We have deliberately kept the return on advertising spend for our sellers relatively high at this stage, prioritizing advertiser activation and building a credible proof point over near-term advertising yield. Greater monetization will be unlocked as seller density keeps improving. Fulfillment cost per physical goods order was $2.04, down 7% year-over-year on a reported basis or down 4% year-over-year on a constant currency basis. This reflects productivity gains and economies of scale in fulfillment operations, increased call center automation and improved logistics partner rates. Most fulfillment operating expenses are incurred in local markets and denominated in local currencies. Two items partially offset this improvement in the quarter, nonrecurring termination costs from fulfillment headcount reductions, a onetime item now behind us and temporary fuel surcharges from local logistics partners following fuel price increases. Despite these effects, the underlying cost trajectory remains favorable. Looking ahead on fulfillment, we are focused on executing our cost improvement roadmap. This has 2 main work streams. First, improving staff efficiency in our fulfillment centers through better tools, processes, performance monitoring and incentives for our agents. Second, reducing friction and inefficiencies for our 3PL partners, including loading time reduction and lowering the opening and operating costs of pickup stations. Both are ongoing, and we expect to see the benefits compound as volumes scale into the second half of the year. Technology and content expense declined 2% year-over-year, reflecting ongoing headcount optimization, automation, platform simplification and the benefit of renegotiated vendor agreements, including our cloud infrastructure. As a result, adjusted EBITDA loss narrowed by 36% to $8.7 million, down from $13.6 million in Q2 '25. That is a 36% improvement while absorbing real external pressure, a good measure of the operating leverage that we have built. Loss before income tax was $10.9 million, a 33% improvement year-over-year or 34% on a constant currency basis, reflecting higher gross profit and improved operating performance. Quarterly cash burn was $14.3 million in Q2 '26 compared to $15.3 million in Q1 '26 and $12.4 million decrease in liquidity in Q2 '25. The year-over-year increase reflects an improvement in operating loss that was more than offset by a shift in working capital contribution. Turning to the operational highlights and execution at the country level. Q2 '26 demonstrated continued execution strength across most of our markets despite a challenging external environment. International sourcing continued to scale with 5.8 million gross items sourced internationally in the second quarter, up 96% year-over-year, adjusted for perimeter effects. This reflects the continued scaling of our Chinese seller base as well as growing volumes from our supply base for affordable fashion in Turkey. We maintained marketing efficiency with CRM, paid online and SEO channels, supporting customer acquisition at attractive unit economics. Marketplace dynamics remain strong. The number of quarterly active sellers grew 20% year-over-year versus Q2 '25, reflecting improved vendor experience, continued investment in vendor technology and the attractiveness of our platform economics. Growing total volumes and competitive take rates continue to make Jumia a compelling channel for sellers across our markets. Increased marketplace density is a key driver for us to keep on improving our customer value proposition and grow our retail advertising revenue. Operationally, we continue to extend our reach beyond major urban centers. Orders from upcountry regions accounted for 61% of total volumes, up from 59% in the prior quarter, both adjusted for perimeter effects. These regions are delivering strong growth while benefiting from a cost structure that scales efficiently with volume. In secondary cities, we are addressing clear customer pain points, including limited product availability and elevated prices from local traders. As a result, our value proposition continues to resonate strongly, driving both adoption and repeat purchase. I would now like to give you some detail on some of the countries in which we operate. Nigeria delivered a strong quarter. Physical goods GMV increased 36% year-over-year. Sustained growth was driven by a broad range of categories with Home & Living performing particularly strongly alongside continued traction from upcountry expansion. Nigeria was impacted by smartphone supply shortages in the quarter and by specific supply disruptions in other electronic subcategories. We continue to scale our logistics capacity ahead of Q4 and are progressing the expansion of our pickup station network into the north of the country, which requires no meaningful CapEx investment. Consumer demand remains strong. We see significant long-term growth potential in this market. Kenya delivered a solid quarter with physical goods GMV up 23% year-over-year. Kenya continued to demonstrate healthy growth driven by strong supply fundamentals and efficient marketing execution. As in other markets, GMV growth was softened by the smartphone supply disruption in the quarter. Kenya remains a relatively underpenetrated market with significant upcountry opportunity, and our Q3 priority is to expand our delivery network to dozens of new cities ahead of the year-end season. Ivory Coast's performance held close to flat over the course of the quarter. Physical goods GMV was down 1% year-over-year, reflecting a very slow quarter. Ivory Coast faced headwinds on both the demand and supply sides. On the demand side, the cocoa farm gate price decline, down nearly 60% from early '26, disrupted the sale of the March and April small harvest and reduced purchasing power for upcountry farmers and cooperatives. This had a visible impact on the upcountry markets. On the supply side, continued disruption in electronic supply, combined with broad tax reforms disrupting the whole vendor base as the retail sector adjusts, creating additional friction. These headwinds were concentrated in high-value, lower-margin categories, so they weighed more heavily on GMV than on the underlying business. Quarterly active customers grew 5% year-over-year and quarterly active sellers grew 33% year-over-year, reflecting the marketplace that kept expanding its customer and seller base through a difficult quarter. Egypt's performance this year confirms sustained recovery. Physical goods GMV grew 45% year-over-year, excluding corporate sales, which were still present in Q2 '25, but have since been deprioritized. Physical goods GMV grew 50% year-over-year, confirming the growth turnaround in the Egyptian market. This is being driven by the local marketplace even as competition in the online space remains more intense than in our other markets. We are executing our playbook, extending more affordable assortment across key categories, growing our logistics network into smaller underserved cities, building our JForce agent network and leveraging both our digital and offline marketing channels. The vast majority of Egyptian households are in the lower middle income segment. And the Jumia model, which has proven itself across Africa, is well suited to serve this population. We see a large underpenetrated opportunity and meaningful runway for growth. Ghana delivered a strong second quarter with physical goods GMV increasing 77%, driven by upcountry expansion, a scaling local marketplace and strong supply from international sellers. Ghana was also impacted by smartphone supply disruptions. Our primary focus is to continue scaling our logistics capabilities ahead of Q4 as we prepare to further expand our city coverage and improve customer experience and cost efficiency. Our other markets portfolio collectively delivered 3% physical goods GMV growth with notable country level headwinds in Uganda and Senegal. In Q2, 2 external developments had a tangible impact on our business. Both developments were global in nature. And if anything, they reinforce the case for our model, a locally embedded seafreight-based platform is structurally better positioned to absorb this kind of disruption. First, memory chips and CPU price increases. The supply disruption in entry-level smartphones affected our phones category across most markets. We also saw a specific slowdown in other electronic subcategories driven by shortages from particular suppliers of high average item value products. Supply disruption persists in the early third quarter of 2026 and prices remain elevated versus early '26 levels. We continue to mitigate the concentration risk by diversifying our supplier base. This diversification work is central to the resilience of our supply chain, and Q2 is proof of that with our bottom line holding up despite the disruption. Second, the war in the Middle East. Broader oil market dynamics drove significant fuel price increases across our markets in Q2. Our local logistics partners passed this through as surcharges, which had a tangible negative impact on our Q2 fulfillment costs. While fuel prices remain volatile, fuel surcharges were lowered in a number of markets starting in early July, though they remain in place elsewhere, and we continue to monitor fuel costs closely. Our pickup station network limits this exposure, and it keeps growing. 75% of our shipped packages are fulfilled through pickup stations rather than door delivery in Q2 '26, up from 71% in Q2 '25, both adjusted for perimeter effects. We are pleased to welcome the IFC as a new shareholder and partner, stepping in to help us grow our platform and drive impact across the continent. This is an important milestone for Jumia as it reflects positively on our credibility towards institutional investors and underscores our ability to drive social impact. In addition, new investments from existing shareholders is a strong sign of their confidence in our strategy and the long-term potential of e-commerce in Africa. We also welcome selected new investors with strong reputation. A meaningfully stronger balance sheet will derisk our path to profitability and reduce our financing risk in a volatile macro environment. It will also enable targeted resource allocation to boost platform usage and improve efficiency in '26, '27. We currently intend to use the net proceeds to support our next phase of growth, enhance efficiency across our core African markets and strengthen our integrated marketplace and logistics network. For instance, we plan to gradually increase our working capital over the third quarter of '26 in order to capture attractive supply opportunities and make targeted investments in our fulfillment operations to further reduce unit costs and give ourselves more flexibility to drive growth in '27, including through the marketing level. Capital alone is not what differentiates us. We believe that our deepest competitive moat is our understanding of the idiosyncrasies of African commerce, fragmented addressing, cash dominant payments and last mile terrain that off-the-shelf playbooks cannot solve. Years of operating through these realities have built a logistics and fulfillment network that would be difficult, time-consuming and costly for any new entrants to replicate. We are committed to delivering the trajectory to breakeven by chasing more scale in a disciplined way, improving operational execution and further streamlining our fixed cost base. While we are currently navigating an uncertain international environment, we believe that our business fundamentals, which were rebuilt from '22 to '25, mostly in tougher times than this, are strong and resilient. We do expect some temporary disruptions, but it does not change our midterm adjusted EBITDA targets or our belief in Jumia's long-term opportunity for growth. With that, I will now turn the call over to Antoine to walk you through the financials in more detail.