Aaron Erter
Analyst · Goldman Sachs. Please go ahead
Thank you, operator. Good morning and good evening to everyone. I'm Aaron Erter, CEO of James Hardie, and I would like to welcome all of you to our fourth quarter fiscal year 2023 briefing. Turning to Page 2. You will see our standard cautionary note on forward-looking statements. Please note that the presentation today does contain forward-looking statements and the use of non-GAAP financial information. Also, except where we explicitly state otherwise during our prepared remarks, all references to monetary amounts should be assumed to be in U.S. dollars. On Page 3, you will see our agenda for today. I'm joined by our CFO, Jason Miele. For today's call, I will start by providing an operations and strategy update. Jason will then discuss our full year and fourth quarter fiscal year 2023 financial results, and I will return to discuss our fiscal year 2024 guidance, outlook and provide a brief closing. We will then open it up for questions. Before we begin, I would like to take this opportunity to thank all of our employees around the world who remain focused on safely delivering the highest quality products and services to our customer partners. Our employees truly represent the very best in our industry and consistently enable our superior value proposition. I feel fortunate to work with each and every one of them. Let's start on Page 5 with a look back at fiscal year '23. Last quarter, you heard me talk about our team's focus on controlling what we can control and managing decisively. And when I reflect on our fiscal year '23 results, that is exactly what we did. I'm really proud of what this team delivered. The true test of a team is how you perform through adversity. And I think our team has done an outstanding job. In FY '23, we delivered record net sales globally and across all of our regions. Record EBIT of $767.5 million in North America. Adjusted net income of $606 million. And operating cash flow of $608 million. I am pleased with how the teams adjusted and executed during the year to prepare the company to thrive through a difficult environment. And I believe that is reflected in the fourth quarter results. In the fourth quarter, we delivered sequential growth versus the third quarter across numerous metrics in every region and globally. Some highlights. Global adjusted net income improved 13% to $146.2 million. EBIT margins had meaningful growth versus the third quarter across all of our regions. Notably, North America improved 200 basis points to 29%. We took important steps forward this year to make the company stronger for years to come. We appointed a new chairperson, Ms. Anne Lloyd. We reshaped and strengthened our leadership team by adding key leaders that will help to take this company forward. We focused on SG&A for the current environment, reallocating and prioritizing resources to key areas and projects. We reset our capital allocation framework in a manner we believe aligns to a growth company, specifically with the launch and execution of our share buyback program. We strengthened our customer value proposition to continue to be homeowner focused and more customer and contractor driven and we are aligned on our go-forward strategy. I believe we not only delivered differentiated results with share gain and elevated margin in a difficult environment, but we have managed decisively and effectively to position James Hardie to not only navigate this market cycle but to accelerate our competitive advantages through the cycle and come out on the other side and even stronger company. Let's now turn to Page 6. I just walked you through some highlights that I believe illustrate our team's ability to navigate through any market conditions. We remain laser-focused on the items on this slide. We will control what we can control and continue to manage decisively to accelerate our competitive advantages despite the continued housing market pressure. We remain focused on continued strong execution of our strategy to drive profitable share gain. We are balancing our manufacturing network to ensure not only that we better match supply to demand but ensure we are agile and ready to react to any market changes. We have adjusted SG&A for the current environment and will continue to do so as necessary, reallocating resources to key areas and projects and we are continuing to invest in profitable growth. We bring the solutions our customers are seeking. We are focused on being agile and adaptive to respond to significant changes in market conditions but remain thoughtful and focused on where we can accelerate our competitive advantages. I believe our fourth quarter results are a proof point that we can indeed deliver differentiated results regardless of market conditions, and our ability to thrive regardless of the market conditions requires having the right strategy. So please turn to Page 7 to review our global strategic framework. You've heard me say numerous times that we are a homeowner-focused, customer and contractor-driven. This was top of mind as our team worked on our go-forward strategy. Last November, I stated I thought we had a very solid strategy, but we would be adding additional clarity and precision to the strategic framework and that is what we have done here. All three regions are focused on the following key strategic initiatives. Number one, profitably grow and take share where we have the right to win. That is across regions, segments, products and customers. And an example is in North America, where there are 40 million-plus homes that are 40 years old or older that we are working to convert the James Hardie siding. Number two, bring our customers high value differentiated solutions. We are doing this throughout all our regions, and Europe is leading the way with a focus on our high value product growth. Their high value product penetration is expected to be the highest in the company with their commercialization of our new technologies like Hardie Architectural Panel and Therm25 Innovative Flooring Solutions. Number three, connect and influence all the participants in the customer value chain. We are doing this across all regions. Australia is doing this by marketing directly to the homeowner via multiple media platforms, co-creating next-generation building design with architects and developers and working with builders to train and implement construction efficiencies. We will accelerate our strategic initiatives by establishing competitive advantages through our strategic enablers. Our strategic enablers are customer integration, that means staying close to the participants in the value chain and optimizing service and reliability. Innovative solutions. We will continue to improve existing products and introduce new products that meet the needs of our customers. You've seen us do this throughout our history and most recently with the Hardie Architectural Collection. And beyond just innovative products, we also want to provide innovative services and solutions, such as our contractor alliance program that provides a wide array of support and training for contractors as they start up and grow their businesses. Be the brand of choice. We are focused on being the brand of choice in the building solutions space, and we are generating demand through focused and balanced marketing programs to drive awareness, consideration and conversion across the value chain that includes builders, dealers and distributors, architects, contractors and homeowners. Global capacity expansion. We are strategically aligning our capacity with demand, enabling us the flexibility to grow profitably into the future. We are focused on ensuring we have supply ahead of demand and drive growth as the market leader. Both our strategic initiatives and strategic enablers build upon our foundational imperatives. Our foundational imperatives are the bedrock of our company and are non-negotiable as they help promote the James Hardie culture, and will ensure our future success. The first is our culture of zero harm. We operate our business with our team's safety, security and well-being as our number one priority. We will always put safety first. We believe every incident is preventable. The second is ESG. We have continued to make good progress in integrating ESG into how we operate, and we continue to make progress against the goals and targets we set out in our prior sustainability reports. We're currently in the process of setting new ESG goals and targets which you will see in our third annual sustainability report, which will be published in July 2023. Third is the Hardie operating system. If I were going to boil this down to just a few words. The Hardie operating system is how we get things done. This has crossed the entirety of our business. The Hardie operating system builds on the success of the Hardie Manufacturing Operating System, or HMOS, which you have heard us talk a lot about over the past 4 years. We have had great success with our implementation of HMOS, which has been all about how we run our plants. HMOS remains unchanged and is one piece of the Hardie operating system. What we are doing now is taking those learnings and expanding the concepts to everything we do, how we run IT projects, how we run procurement, how we forecast and more. The best companies in the world have comprehensive management systems and I believe we are ready to take that next step. I'll speak more about the Hardie operating system in the coming quarters and over time, I will set savings targets. The final and most important of these foundational imperatives is our people. My confidence in our future success stems directly from my belief and James Hardie's 5,000-plus employees and our leadership team. There is no question we have great people, but we need to improve upon how we invest in, develop and retain our people. I think with the right focus, we can make our people an even bigger competitive advantage for us than they are today. I'm not going to dive deeper into our strategic framework today, but this slide will become a foundation of every quarterly result call and I will provide more context and updates on each of these items over future quarters. What I really want you to walk away with today is, we have the right strategy, we have a reenergized focus on profitable share gain, we have added our people as a critical focus and we have expanded the success of HMOS as a comprehensive company-wide management system, the Hardie operating system. I'm confident in our team and our strategy. Combined, they position us to execute at a high level and drive profitable share gain in all three regions. Please turn to Page 8, where I want to tie our strategy to our value proposition. Our strategic intent is clear, as is our expected outcome, profitable share gain. In all three regions, we have large market opportunities to drive profitable growth for the long term. Most importantly, I believe that we have the right to win in all three regions in the specific markets and segments we are targeting. The right to win has a foundation in our superior value proposition. Our products deliver a variety of exterior designs that deliver superior curb appeal for the homeowner. Our products have superior durability and are low maintenance. We are a trusted brand in the industry that delivers unrivaled business support. And we have localized manufacturing, enabling us to deliver reliable and excellent service to our customers and ensure product gets on the wall timely. It is this superior value propositions which has helped us secure the strong market position we have today. And it is these same attributes that I believe will help us continue to capitalize on our growth opportunities and drive profitable share gain into the future. I will now hand it over to Jason to go through our financial results.