Xuande Huang - Chief Financial Officer
Management
Well, as for users, we disclose number of active users within the past rolling 12 months and we don't disclose in more detail than that in terms of how many are sort of old or existing users, how many are new. But we're happy with what we're seeing. On one hand, we want to have a lot of repeated users to show that we can retain them on our platform. On the other hand, there are still large potential in terms of new user acquisition. So, we're seeing a good balance between existing and new users. And if we look at – recently, we did look at some cohort numbers, we look – if you look at users that we acquired early years, how well we're able to retain them, how they perform over the time we're seeing a very consistent trend where if they stay with us – first of all, there's reasonably high retention rate, and if they stay with us, they would buy more merchandise of more categories from us, they would spend more with us. So, for example, if you look at 2008 cohort versus 2009, 2010, 2011, we're seeing pretty consistent trend in terms of their increasing purchase from us. And second question about free shipping policy change. So, we've been doing that – increasing the free shipping basket size by about RMB20 annually always in a spring time, we've been doing that for several years. And every time we did some analysis on how the basket size in different intervals change and we think it did help us to offset the otherwise stronger pressure, downward pressure on basket size as we sell more and more FMCG products. And on the other hand I think increasingly customers are willing to pay for service, pay for speedy and consistent and reliable shipping. And we don't disclose those numbers, but what I can tell you is shipping fee has increasingly become a meaningful part of our revenue, and that's what we like to see going forward.