Xuande Huang
Analyst · Merrill Lynch
Thank you, Richard, and hello, everyone. I would like to spend the next few minutes to go through our Q2 financial results and our Q3 outlook. We are quite pleased with our second quarter top line and bottom line results. Our GMV more than doubled from the same period last year, benefiting from our continuously improving customer experience, enhanced brand recognition, lower-tier city penetration initiatives and our strategic collaboration with Tencent. Even excluding the GMV contribution from Paipai and Wanggou, which are the 2 marketplace platforms acquired from Tencent, our JD.com GMV grew 85% year-over-year and 31% sequentially, a very strong showing given our large site. The GMV composition also showed an encouraging trend towards further category diversification. GMV contribution from electronics and home appliances decreased from 61% in Q1 2014 to 55% in Q2. GMV from general merchandise categories grew 167% and accounted for 45% of total GMV. If you look at the number of orders, well over 2/3 of all orders are now for nonelectronic products. Of the general merchandise categories, apparel and shoes, sporting goods, packaged food, jewelry and handbags are the fastest growing subcategories.
GMV from our marketplace business grew 246% in Q2 and accounted for 38% of our GMV during the period. This has clearly accelerated our original timetable of reaching 40% of GMV from marketplace by 2016, thanks to the incremental GMV from the acquired Tencent e-commerce platforms. But even excluding Paipai and Wanggou contribution, our top marketplace GMV grew nearly 150% from a year ago, as the number of third-party merchants grew 130% during the same period. The strong growth in our marketplace demonstrated our commitment and progress in bringing more long-tail products to our customers.
Our net revenues grew 64% year-over-year and 26% sequentially. The revenue growth reflects largely our 1P business momentum, with home appliances and general merchandise leading the growth. Services and other revenues began with a lower base and grew 186% year-over-year and 82% sequentially, driven by the higher marketplace GMV, increased advertising income and logistics revenues from our third-party merchant services.
This leads to my discussion on the gross margin. Before I continue, I would like to note that gross margin in our case is not a GAAP measure, partly due to the difficulty in separating fulfillment costs for third-party logistics services from our own fulfillment expenses. Therefore, we do not show gross profit on our income statements, and this analysis is for your information only. So if you take our total net revenues minus the cost of revenues, you will get a gross margin of 11% for the second quarter 2014 compared to 8.9% in the same period last year. The improvement is mainly a result of the higher service revenues discussed earlier. However, this is not to say that the higher gross margin was all contributed by our 3P business. In particular, a substantial amount of advertising income came from the suppliers of our 1P business, as JD.com increasingly becomes a powerful distribution channel for brand owners.
Now let's discuss the operating expenses. For ease of comparison, I will focus on the non-GAAP expense ratios of this expense line. First, the non-GAAP fulfillment expense ratio rose 96 basis points to 6.86% compared to 5.9% in Q1 2014. Of the 96 basis point difference, an estimated 30 basis points can be attributable to the expanded logistics services through our third-party merchants, if we assume the incremental fulfillment costs is the same as the incremental logistics revenues booked under services and others. This estimate is a decent proxy because we -- our current strategy is to price these services at breakeven to a slight loss in order to attract merchants to try our service offerings. Nearly 30% of our top marketplace orders were delivered by our delivery staff in Q2. The remaining 66% -- no, the remaining 66 basis point increase in fulfillment expense ratio is mainly due to 2 short-term reasons. One is the seasonal increase in the number of fulfillment employees hired in anticipation of our anniversary sales event to ensure a smooth customer experience during the midyear peak shopping season. The other is the short-term overcapacity resulting from the integration of Tencent logistics employees in certain overlapping regions. The non-GAAP marketing expense ratio remained at 2.6%, the same as the previous quarter but higher than 2.4% in the same quarter last year as we continue to invest in brand advertising and lower-tier city marketing activities. The non-GAAP R&D expense ratio increased to 1.4% compared to 1.2% in the prior quarter and the same quarter last year. The increase reflects the additional R&D and the mobile technology talent from the Tencent transaction and our commitment to hire more experienced R&D staff.
Lastly, the non-GAAP G&A expense ratio remained stable at approximately 0.9%. As a result, non-GAAP operating margin was negative 0.8% compared to a negative 1% in the second quarter last year. Our non-GAAP bottom line was roughly at breakeven in the second quarter, which is better than expected. However, I would like to reiterate that our current strategic focus is to grow our scale and enhance our customer experience. Our better-than-expected Q2 bottom line does not in any way reflect a change in our strategy, and our non-GAAP net margin outlook remains at breakeven to negative 1% for the remainder of this year, as well as for the year 2015.
Now let's turn to our cash flow and working capital. We are pleased to see a positive free cash flow in the second quarter despite the increased CapEx spending. Our inventory turnover and accounts payable turnover days are generally in line with previous quarters. I just want to explain one technical detail here. As disclosed in our earnings release, our supplier financing business has grown significantly over the past 6 months with a RMB 1.4 billion balance as of June 30. This amount offsets the accounts payable on the balance sheet. But in calculating accounts payable turnover days, we add it back to deflect [ph] the underlying payment terms to our suppliers. Similarly, for free cash flow calculation, even though the market practice is to classify our Internet finance activities in operating cash flow, as they are deemed to be related to our e-commerce business, we added back the changes in supplier and consumer financing balances to the free cash flow analysis to reflect the underlying core business cash flow.
Here, I would like to give you a quick update on CapEx. Based on our first half actual spending and a second half forecast, we now expect our CapEx in 2014 to be between RMB 3.5 billion and RMB 4.5 billion, with part of the difference pushed into next year due to the lengthy land acquisition process typical in China.
Lastly, let's discuss our third quarter outlook. We expect our Q3 net revenue to be between RMB 280 billion and RMB 290 billion, representing year-over-year growth between 55% and 61%. We do not provide GMV guidance, but its growth rate is expected to be significantly higher than the revenue growth rate, fueled by our marketplace expansion. Sequentially, however, there will be little increase for both GMV and net revenue due to the seasonal high of the second quarter and the lack of holidays or shopping events in the third quarter. In the meantime, we will remain focused on improving our customer experience while executing our growth strategies.
With that, I will turn the call back to the operator for the Q&A session.