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Gartner, Inc. (IT)

Q2 2013 Earnings Call· Fri, Aug 2, 2013

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Transcript

Operator

Operator

Good morning, ladies and gentlemen, and welcome to Gartner's earnings conference call for the second quarter 2013. A replay of this call will be available through September 2, 2013. The replay can be accessed by dialing (888) 286-8010 for domestic calls and (617) 801-6888 for international calls and by entering the pass code, 46902564. This call is being simultaneously webcast and will be archived on Gartner's website at www.gartner.com for approximately 90 days. I will now turn the conference over to Brian Shipman, Gartner's Group Vice President of Investor Relations for opening remarks and introductions. Please go ahead, sir.

Brian Shipman

Management

Thank you, and good morning, everyone. Welcome to Gartner's Second Quarter 2013 Earnings Call. With me today is our Chief Executive Officer, Gene Hall; and our Chief Financial Officer, Chris Lafond. This call will include a discussion of Q2 2013 financial results as disclosed in today's press release. After our prepared remarks, you will have the opportunity to ask questions. I'd like to remind everyone that the press release is available on our website at gartner.com. Before we begin, we need to remind you that certain forward statements made on this call may constitute forward-looking statements. Forward-looking statements can vary materially from actual results and are subject to a number of risks and uncertainties, including those contained in the company's 2012 annual report on Form 10-K and quarterly reports on Form 10-Q, as well as in other filings with the SEC. I would encourage all of you to review the risk factors listed in these documents. The company undertakes no obligation to update any of its forward-looking statements. With that, I would like to hand the call over to Gartner's Chief Executive Officer, Gene Hall. Gene?

Eugene A. Hall

Management

Good morning, and welcome to our earnings call for the second quarter of 2013. We had another quarter of double-digit growth as a result of the continued effective execution of our proven strategy. Research, our largest and most profitable segment, continues to deliver double-digit growth, with robust demand for our services across all regions, industries and client sizes. Our performance in the Americas, our largest geography, accelerated, with great results across the business. Europe was also strong, with double-digit growth despite a challenging economic environment. We also saw double-digit growth across nearly every industry, including the public sector. And finally, we saw double-digit growth across all client sizes, demonstrating the great demand for our offerings. Our Events segment continues to exceed expectations in both attendees and exhibitors at our events around the world. And our Consulting segment had double-digit growth during the quarter, with strength across all regions we serve and in both Contract Optimization and core Consulting. We know how to be successful in any economic environment, and you're seeing that today in our results. You've heard me say this before, these are remarkable times for technology. Technology is transforming the world. It affects how we work and what we do, and it impacts every industry. And Gartner is at the heart of it. Every institution in the world is a potential client, giving us a vast, untapped market opportunity for our services. Gartner is the best source of help for enterprise leaders launching critical initiatives within the technology revolution, and we are relevant whether an institution is growing or facing economic challenges. I remain confident and excited about Gartner. The Gartner brand is in a class by itself. Our products, services and people are superior to the competition, with a great business model, and relevant to virtually every company and every government agency in the world. In summary, I'd like to leave you with 3 takeaways for today's call. First, we continue to see robust demand for our services. Our vast market opportunity and our consistent winning strategy allowed us to once again deliver double-digit contract value growth. Second, clients value our services whether they're growing or facing difficult budget cuts. And third, we continue to be well positioned to achieve sustained double-digit growth in our key metrics, as we've done over the past several years. And with that, I'd like to hand the call over to Chris.

Christopher J. Lafond

Management

Thanks, Gene, and good morning, everyone. As Gene mentioned, we delivered a strong first half of 2013, reporting 13% growth in contract value and double-digit growth in each business segment for the second quarter. Our results demonstrate the continued successful execution of our strategy and our ability to consistently deliver on the financial objectives we have communicated over the past several years. We continued to see strong trends in our key business metrics during the second quarter. Year-over-year contract value growth remains strong, and retention rates ended near all-time highs. Our Events business increased by 15% year-over-year on an FX-neutral basis, and our Consulting business rebounded nicely, with 13% growth year-over-year on an FX-neutral basis. Demand for our services remained strong across all 3 business segments. Even as companies face the uncertainties of the current macroeconomic environment, they turn to Gartner because we are a key partner for IT and supply chain professionals in running efficient and innovative programs to drive growth in their organizations. We are engaged on the most important projects for the institutions we work with. This is why, with the successful execution of our strategy, we continue to deliver consistent revenue growth and strong financial performance and why we are so confident that 2013 will be another year of double-digit growth. Let me now review each of our 3 business segments for the second quarter. I'll finish today with a discussion of our revised guidance, and then we'll take your questions. Starting with Research. Second quarter Research revenue was up 12% to $311 million. Currency fluctuations had no material impact on Research revenues as compared to the prior year in the second quarter. Contribution margin in this segment increased 49 basis points to 69% in the second quarter, as our strong execution continues to capitalize on…

Operator

Operator

[Operator Instructions] And your first question comes from the line of Peter Appert with Piper Jaffray.

Peter P. Appert - Piper Jaffray Companies, Research Division

Analyst

So Gene, you cited better results in the U.S., and you sounded fairly upbeat in terms of strength in Research across the board. But the CV growth and the revenue growth did decelerate, at least a little bit on a quarter-to-quarter basis. So what was driving that?

Eugene A. Hall

Management

Peter, it's Gene. So as I said on the call earlier today, we're performing pretty well globally, with every region, every client size and almost every industry vertical growing at double-digit rates, including, by the way, the public sector. And our Americas grew a little faster than average, and the rest of the world grew modestly lower than average. And what's going on under the covers is, there's a few pockets within Europe that posed some challenges for us. And so Europe growth was a little slower than overall average, and it's in pockets of Europe. So again, much of Europe is very strong, but there are a few pockets that were a little -- not quite as strong. Again, just to reinforce, despite that, we still had double-digit growth in Europe, so we'd characterize it to be pretty strong still.

Peter P. Appert - Piper Jaffray Companies, Research Division

Analyst

Okay. And then, Chris, in his comments, I think that the quote was something like expect acceleration in CV and revenue growth. Can -- Chris, can you be more specific on that?

Christopher J. Lafond

Management

Peter, thanks. As we continue to see where we are, and with Gene's comments he just made, if you look at our performance -- and as you know, what we've been doing over time is continuing to implement initiatives across the company to improve our performance. And I think what you're seeing in the U.S., with the slight acceleration, is that those things are taking hold so we feel really good about what we're seeing in the U.S. As Gene mentioned, we're still seeing really good performance even in challenging places like Europe and public sector. So we think those things are having impact, and as things return to more normal levels, we'll see things accelerate. So whether that's later this year or into next year is the question, but we feel very good about what we're seeing as we look at the details of our performance.

Peter P. Appert - Piper Jaffray Companies, Research Division

Analyst

Okay. And then just last thing for me the -- Gene, you've talked for a couple of quarters about focus on sales force productivity. Can you give us an update in terms of how the initiatives are progressing? It looks like the productivity is still down a bit on a year-to-year basis.

Eugene A. Hall

Management

Yes, Peter. So we have a number of initiatives to continue to grow our sales productivity. In fact, let's -- I should start with our sales productivity, actually, we're very happy with it. We think it's quite good. And we have -- but we do have a number of initiatives that we think, over time, will take that level to an even higher amount. And as Chris mentioned, we've implemented -- the way we generally roll these things out is we start in the Americas, and then we roll them out through the rest of the world over time. And we've implemented some of the latest ones in the Americas. And as we mentioned there, we saw an uptick in performance there, which increases the productivity there. As I mentioned, there are some other parts of the world, particularly in Europe, where we had some pockets that weren't quite as strong, and that's what's impacting the overall sales productivity.

Peter P. Appert - Piper Jaffray Companies, Research Division

Analyst

Okay. Actually, I'm sorry, just one more thing. On the tax rate, Chris, the -- any further color? It's all just basically mix? And is there anything about the expiration of the R&D tax credit next year that we should be thinking about?

Christopher J. Lafond

Management

No. I think, this quarter, it's all due to mix. As I talked about, we had originally projected 31% for the year. We're now expecting about 32.5%. And so what you saw on the quarter was a bit of a catch-up for the year, which is why it was a bit higher for the quarter. We don't expect it to be at that level for the remainder of the year. We expect the whole year to end at about 32.5% and again, consistent with the comments we just made on where our performance is. It's driven -- seeing some more income in the U.S., which is higher-tax jurisdiction, so it's really all driven by that.

Peter P. Appert - Piper Jaffray Companies, Research Division

Analyst

Okay. And what's your view on the R&D tax credit?

Christopher J. Lafond

Management

If you look forward -- at this point, Peter, we're not expecting any dramatic change to our longer-term tax rates. We've said that, that rate should be in the 31%, 32% range. We still are looking at that. Obviously, there's a lot of things changing in the world of tax right now, and so as we continue to monitor that, we'll be able to give you more color. But as of this point, we don't see anything that should change that over the longer term.

Operator

Operator

Your next question comes from the line of Jeff Meuler with Baird. Jeffrey P. Meuler - Robert W. Baird & Co. Incorporated, Research Division: I want to ask a follow up to the answer you gave to one of Peter's questions. But in terms of the reacceleration, I think you said whether it be later this year or next year -- I mean, it seems like you're not baking a reacceleration into your guidance. But are you seeing any signs, whether it be in your business or whether it just be some of the European macro data points stabilizing, that suggests this reacceleration? Or is it just your confidence in your strategy and the things that you've been doing that lead you to believe that it will happen?

Eugene A. Hall

Management

Jeff, it's Gene. So the -- as we've talked about it, we don't try to forecast any improvement or deterioration in the economic environment. So when we talk about our thoughts on what's going on, it's assuming the economic environment doesn't get better and doesn't get worse. And so -- and then on top of that, frankly, we think we can do pretty well whether the economic environment is challenging or whether it's robust. And so the improvements we're talking about are more operational changes. And in fact, frankly, as I talked about some pockets of weakness, it's operational, it's not due to the economics. If you tried to correlate it with the GDP growth or unemployment or something like that, it's more correlated to where we have operational work to do as opposed to that it's the macro environment. Jeffrey P. Meuler - Robert W. Baird & Co. Incorporated, Research Division: Okay. But are you seeing signs of improvement already that give you the confidence? Or is it just that you have confidence in the model and know that where there are pockets of weakness, you can or are making operational changes and eventually, that will yield reacceleration?

Christopher J. Lafond

Management

Jeff, it's Chris. So a couple of things that I would say. As we talked about, in the Americas, we did see an acceleration. So we certainly have factual data points in the Americas that things did accelerate a bit, so we did see that. And so from our perspective, we're seeing them. We look across our business in great detail and we can see places where things are improving. And -- but at the end of the day, as Gene said, we do believe that our own execution will continue to allow us to improve and accelerate over time. Jeffrey P. Meuler - Robert W. Baird & Co. Incorporated, Research Division: Okay. And then just maybe a comment on wallet retention. You guys kind of framed retention as being kind of in this record range that it's been in, in the last 2.5, 3 years. But wallet retention did tick down year-over-year by 2 full points, which seems somewhat meaningful. So can you just kind of break out what's going on there between up-sell and kind of retention of different size clients and then, I guess, why you have the confidence that this is just kind of normal variability in that range instead of a trend that's worth closer monitoring?

Christopher J. Lafond

Management

So a couple of things on retention that I would mention. First, we've been very consistently retaining our clients. So our client retention has been 82%, 83% now for 12 quarters, and so that is a very consistent trend, where we retain all of our clients and retain them at the same rate that we have been for quite some time. When you look at the wallet retention rate, it's very consistent with the comments I think we made during our talk here, in that we're seeing some continued good retention rates in Americas. Some of the slowdown and a little bit of the deceleration you've seen in Europe that's driving the CV growth is driven by a little bit of the retention. So where you're seeing it is in those pockets that Gene talked about, as opposed to broad-based. When we look at our retention rates globally and look at it in great detail, we feel very confident. We're seeing really good retention rates across the vast majority of the business, and it's just a few pockets of places that are causing that, consistent with the CV going from 14% to 13%. Jeffrey P. Meuler - Robert W. Baird & Co. Incorporated, Research Division: Okay. And then just one last one for me. Can you guys just hit on which currencies we should be thinking about having the greatest impact on the guidance adjustment? Is it the yen, the Canadian dollar, et cetera?

Christopher J. Lafond

Management

Well, our biggest currencies other than the U.S. dollar are the euro and the pound. Those are, by far, the 2 biggest. And so as those move, that's where you're going to see the biggest impact. Certainly, if you work your way down, you have the Australian dollar, the Canadian dollar and the Japanese yen. Those are really the top 5 currencies that have an impact, but the 2 are the ones that really move the needle the most. Jeffrey P. Meuler - Robert W. Baird & Co. Incorporated, Research Division: But I'm asking from the standpoint of weren't the euro and pound rates against the dollar more stable year-to-date than some of these other currencies? So I'm just wondering what drove the adjustment in terms of the moves given that it seems like the euro and pound exchange rates are more stable.

Christopher J. Lafond

Management

Yes, and that's why we only moved them by 1%, right? So there was enough of a move that we felt it was material enough to update our guidance for the foreign exchange move, but it hasn't been significant, which is why we only moved it 1%.

Operator

Operator

Your next question comes from the line of Tim McHugh with William Blair. Timothy McHugh - William Blair & Company L.L.C., Research Division: I was wondering if you can just elaborate, in the U.S., what you feel like you're having the most success with in terms of just kind of the operating strategies to drive the slight acceleration. I know you're always doing a couple of things, but if there's any specific strategies that are helping to drive productivity up a little.

Eugene A. Hall

Management

Tim, it's Gene. So it's a continuation of the things we've been doing over time. So it starts with things like productivity initiatives in the sales force, which are things like improving our training. It's also things like the tools that we give our salespeople. We also have introduced -- every quarter, we introduce a set of product enhancements, and so there's been a continuous sort of product enhancements. And as I mentioned, we tend to roll those things out in the U.S. first -- in the Americas first and then, through the rest of the world, the different regions. And so that's kind of where you see the first impact of these things. That gives you a flavor for it. It's things like sales tools and training and product enhancements. Timothy McHugh - William Blair & Company L.L.C., Research Division: Okay. And I guess, what's your thought process on sales force expansion as we go through the year? You added a decent amount and the year-over-year growth rate picked up a little. Would you expect that to continue to pick up? Or do the pockets of weakness in Europe, I guess, give you pause from accelerating that too much?

Eugene A. Hall

Management

So as you know, our long-term objective is to grow sales rate at 15% to 20% a year. And earlier this year we said, this year, we're planning to grow at approximately 15%, and we're still planning to grow at approximately 15%.

Operator

Operator

Your next question comes from the line of Joseph Foresi with Janney Montgomery Scott.

Joseph D. Foresi - Janney Montgomery Scott LLC, Research Division

Analyst · Janney Montgomery Scott.

I wonder if we could go back to Consulting. I mean, you guys put up a -- what looks like a pretty decent quarter in that business. Can you talk about the momentum there? And I know you gave a backlog number, but just maybe more of the feel of what we can expect from that business going forward.

Eugene A. Hall

Management

It's Gene. So in the Consulting business, we had some deals slide between -- from Q1 to Q2, and so it gave us a stronger Q2 than kind of -- so if you look at the 2 -- you have to look at the 2 quarters kind of together, and I think that's indicative of what you'd expect to see on a go-forward basis. So we're seeing good strength in Consulting across all of the geographies that we serve and in the 2 majors segments, core and CFC. So we're seeing good strength there. But again, I do think we had some deals that slid between quarters. So if you look at the first half, I think that's a good way to think about the Consulting business.

Joseph D. Foresi - Janney Montgomery Scott LLC, Research Division

Analyst · Janney Montgomery Scott.

I guess kind of given the lumpiness that's taken place in that business over like, let's say, the last 12 to 18 months, do you feel like you've hit a more normalized run rate?

Christopher J. Lafond

Management

Joe, it's Chris. I think there's a couple of things. As we talk about all the time, the CFC business can be quite lumpy depending on when our clients choose to do some of these larger engagements. And so what we've said over time is that, that business tends to be a little less predictable quarter-over-quarter, and so you can see some shifts in the quarterly results as a result of that -- Contract Optimization. Sorry, I used an internal acronym. It's Contract Optimization. It's the business that tends to be a bit lumpy. I think what you saw in the quarter, as Gene mentioned, is a really nice balanced performance. You saw the CF -- Contract Optimization business improve. You saw, as Gene said, our core and benchmark business was also delivering some nice results. And so as Gene said, I think when you look at the half, you can see kind of we're right where we wanted to be as we started the year in terms of our overall expectations for the business. I can't sit here today and say that every quarter is going to be perfectly smooth because the business is, as you know, tends to be a little less even as our Research business, which is a subscription model, we recognize revenue evenly over the course of those contracts. That's not the same model as Consulting. So we feel very good about the results, very good about where we are today. As you know, we've done a lot of things in that business to get to the kind of results we're at, and we expect to continue to deliver against our longer-term expectations over time.

Joseph D. Foresi - Janney Montgomery Scott LLC, Research Division

Analyst · Janney Montgomery Scott.

Okay. In Europe, could you talk about any changes to your approach there? In other words, around the sales front or -- and/or pricing or deal size, any changes in your approach given sort of the weakness that we've had in that particular region?

Eugene A. Hall

Management

It's Gene. So the same approach is pretty much we use in Europe as we use elsewhere, with one exception, which is there's -- because of the economic environment, it's very challenging in Europe in many -- for many companies and many government institutions, there's offerings in our product line that are more focused on helping people save costs. And so we emphasize the cost reduction part of our offering more there than we would in companies and institutions that have a lot of growth. It's not that we don't do it elsewhere, but it's just more of an emphasis.

Joseph D. Foresi - Janney Montgomery Scott LLC, Research Division

Analyst · Janney Montgomery Scott.

Got it, okay. And then the last one for me, you talked about maybe an acceleration kind of in the business, as we head towards the back half of the year. Is that because we're returning to a normal state? Or do you feel like demand's improved in particular regions and that carries it? I just want to get a feel for sort of that -- where that acceleration is coming from.

Christopher J. Lafond

Management

Just let me make sure we're clear on the comment I made. So what I said when we were talking about the Research business is that, over time, we certainly expect acceleration. And what we also said was we weren't necessarily saying it's going to come in the third quarter, fourth quarter et cetera. What we really are saying there is that given the performance we're seeing, seeing the acceleration in the U.S., feeling good about the programs and things we've put in place, feeling good as we look in detail across the business at much deeper levels, various regions and certain managers around the world, we're seeing great performance and great results. And we certainly expect that, that will continue to make its way through the rest of the world, as things start to stabilize in Europe and some of the other pockets of weakness that we see. So we certainly expect it for all those reasons, and I wouldn't sit here and tell you today that we've forecasted you're going to see that acceleration in either Q3 or Q4.

Operator

Operator

Your next question comes from the line of William Bird with Lazard Capital.

William G. Bird - Lazard Capital Markets LLC, Research Division

Analyst · Lazard Capital.

I'm just wondering if you could give us your current philosophy on buybacks and potentially, getting leverage for buybacks? And separately, for Events, could you talk about just what you're seeing in advanced bookings for exhibitors and attendees?

Christopher J. Lafond

Management

Great. Thanks, Bill. In terms of buybacks, as those of you who followed us for a long time know, we've been pretty aggressive in terms of using our cash whether that's acquisition, where we find them and they make sense, which we will continue to do, and absent those, continue to be aggressive in share repurchase. And we spent about $100 million to date, and you should expect us to continue to be there. So our strategy remains the same. We think it's a great use of cash. We're going to continue to be aggressive in the marketplace, and we'll continue to be buying shares back for the remainder of this year and into the future. We still have $143 million on our share authorization program and so have plenty of capacity. And we also, right now, are not very heavily levered on a debt-to-EBITDA basis. We certainly have no issues with taking our leverage higher for the right transactions, whether that is more aggressive share repurchase or the right acquisition. We certainly have been much higher over time and have no concerns or issues with taking our leverage higher at all. So that's kind of the comments on your first question. On the second question around Events, our advanced bookings and indications for our events in the back half of the year, particularly symposium, look really strong, as strong or stronger than we saw in previous years at this same period of time prior to the events. So we feel really good about what we're seeing right now in the pipeline and what's already been booked for those events.

William G. Bird - Lazard Capital Markets LLC, Research Division

Analyst · Lazard Capital.

And Chris, on leverage, is there a certain, I guess, limit that you have in mind that the company just philosophically wouldn't cross?

Christopher J. Lafond

Management

We have no problem being in the 3x to 4x debt-to-EBITDA range for the right transactions because we could take it down very quickly with our cash-generating ability. Could you go higher than that if the transaction was right? Sure. We'd absolutely look at that. So we are very comfortable with our financial model, very comfortable with the cash we generate. And so taking that level up for a short period of time and bringing it back down pretty quickly for the right transaction is no source of a concern for us at all.

William G. Bird - Lazard Capital Markets LLC, Research Division

Analyst · Lazard Capital.

And just one final question. On Research, the lower guidance, is it due only to FX?

Christopher J. Lafond

Management

In the 3 segments, Research and Consulting are solely due to foreign exchange, no other reason for the change. And on the Events business, we actually increased it because our performance has been so strong, and it was offset slightly by lower FX. So really Events was the only one that was changed for performance reasons, and that was changed to the upside.

Operator

Operator

Your next question comes from the line of Jerry Herman with Stifel. Jerry R. Herman - Stifel, Nicolaus & Co., Inc., Research Division: I do have a follow-up to the currency question. You've been helpful with regard to how it impacted the top line. Could you give some color in terms of how it's impacting the bottom line for the year outlook?

Christopher J. Lafond

Management

Sure. What we've said over time and continues to be the case is we're fairly naturally hedged. So we have -- with revenues in -- around the world, particularly in those major currencies I mentioned earlier, we also have costs, analysts, salespeople in those regions. As we get bigger and bigger, the natural hedge is not 100%, and so as you see a little bit of movement on the top line, it does start to filter as we have larger EBITDA now over time. And so that's why you're seeing the slight change to the EBITDA side. So while we saw the 1% reduction on the top line, it's about 1% on the EBITDA line or about $5 million. And that's why it's relatively minimal to the earnings line. Jerry R. Herman - Stifel, Nicolaus & Co., Inc., Research Division: Okay, great. And maybe some additional color on sales force. And realizing that you have targets there, but can you talk, sort of below the raw numbers, what you're seeing with regard to recruiting, attrition and sort of the tenure? Is there a drift in tenure in either direction?

Eugene A. Hall

Management

Its Gene. So in terms of our sales force, I'd say there's no important changes in any of the 3 things you mentioned. So in terms of recruiting, we're seeing lots of interest to work for Gartner. The technology sector is a very exciting sector to be in and we have a great a brand name, so attracting salespeople to Gartner has always been a very -- we're an attractive place to work for salespeople, and that continues to be that way. Our attrition is right in the range where it has been historically and where we expect it to be, so no change there either. Jerry R. Herman - Stifel, Nicolaus & Co., Inc., Research Division: Okay. And a question about Events. Maybe you can help us with the dynamics in the quarter and the outlook. The raw number of attendees was actually down, and the revenue was up a lot. Help us with regard to either pricing or mix in that business, both for the quarter and on a go-forward basis.

Christopher J. Lafond

Management

Great. So just a couple of things on price. Actually, our average price is actually up nicely year-over-year. We do increase prices in Events, as we do with Research and every part of our portfolio in fact. And so the average price -- and again, when you look at average prices, it's also depending on the event, so as the mix moves, certain events have higher price points than other price points. But overall, if you try to normalize that, the average price per attendees is actually up, which is great. There are -- when you look at the attendee mix, there are some mix of attendees that pay different price points, and the mix has been -- has shifted to where we want it to be in terms of the attendees. And so we're very comfortable with what we're seeing on the attendee side at all of the events that we've had in the first half and continue to see really nice demand at this point for the events we're holding in the second half. So that's kind of where we are on the Events business. Jerry R. Herman - Stifel, Nicolaus & Co., Inc., Research Division: Great. And final question for me, just with regard to cash redeployment. You referenced potential for deals, can you talk about pipeline or activity targets there relative to the past?

Eugene A. Hall

Management

It's Gene. So obviously, we're not going to comment on any specific companies. We do track a number of companies. Today, we're probably tracking in the order of 100 companies. That's been true every quarter for the last 5 or 6 years, and so we have a number of companies we think are interesting that we track. And where it's appropriate, we maintain relationships with those companies. And if the right strategic situation comes up, the right price, as has happened several times in the past, we'll do an acquisition.

Operator

Operator

Your next question comes from the line of Jeff Silber with BMO Capital Markets.

Jeffrey M. Silber - BMO Capital Markets U.S.

Analyst · BMO Capital Markets.

Over the past quarter or so, we've been hearing a lot of cautious comments from a lot of technology companies, and even your own company lowered your forecast for IT spending in the back half of the year. I'm just curious how you can reconcile that with the bullish comments that you're saying in your business.

Eugene A. Hall

Management

Yes. So our business is not -- it's Gene. Our business is not driven by technology spending. It's driven by companies having initiatives in their business, and so the -- it's not really driven by technology spending at all. And so we're not sort of correlated with that. And another way to think about it is there's like $3 trillion of technology spending, and if that goes up or down a little bit, it just doesn't affect -- people are still buying trillions of dollars worth of equipment and services. And so whether that's $2.9 trillion or $3.1 trillion, they're still buying a lot of stuff, which is why whether it goes up 5% or 10% doesn't matter to us. It does to some of the technology providers, it's much more important.

Jeffrey M. Silber - BMO Capital Markets U.S.

Analyst · BMO Capital Markets.

Okay, that's helpful. On a couple of the retention metrics in the Research segment, can you remind us -- is there any seasonality in those metrics?

Christopher J. Lafond

Management

We always report our metrics on a 4-quarter rolling basis to avoid that. So there are -- there tend to be a little bit of a seasonality at certain points in time, and so the reason that we don't report an individual quarter's retention is to normalize for that seasonality.

Jeffrey M. Silber - BMO Capital Markets U.S.

Analyst · BMO Capital Markets.

Okay, that's helpful. I appreciate that. And then also, Gene in your comment, you talked, to some extent, about Europe. Mostly it was good, but there were some countries that are a little bit weaker. I'm just curious if you could tell us, generally, which countries those were and what's going on there and how the focus to improve that is going.

Eugene A. Hall

Management

Yes, so we're not going to break that out, but it wasn't even necessarily the country level, meaning we saw pockets that didn't -- you shouldn't interpret that as even a whole country necessarily. So again, we had -- if you look at our individual sales teams, we had teams -- in general, the teams did very well. And we had a few pockets where, again, we have operational improvements to make.

Jeffrey M. Silber - BMO Capital Markets U.S.

Analyst · BMO Capital Markets.

So it's, again, more internal issues as opposed to external?

Eugene A. Hall

Management

Yes. Again, I would say that it is definitely internal. Because again, if you looked at our performance versus GDP growth in those countries, we didn't have the best performance in the countries with the best GDP growth or the worst in the countries with the worst GDP growth. Again, it depends on the operational performance of the individual teams.

Operator

Operator

Your next question comes from the line of Manav Patnaik with Barclays.

Manav Patnaik - Barclays Capital, Research Division

Analyst · Barclays.

First question on the Events side, I mean, clearly, you guys continue to do well there year-over-year, and you continue to increase the number of events. Long-term -- I guess, 2 parts. First, in the medium term, are there any particular themes or certain specific niche events that are driving sort of the growth there? And then longer term, I guess, is it just a game time decision year-over-year or is there a focus or a long-term plan to increase those 4, 5 events every year?

Eugene A. Hall

Management

So it's Gene. So there's no kind of niche events that are driving our Events business. It's very broad. If you look at it, we're getting great growth across all our geographies and across the vast majority of our events. Again, I would characterize it as being very strong and very broad-based in terms of the performance. It's not driven by any kind of niche thing or anything like that. And then, long term, again, we intend to keep the same strategy at Events, which is we think there's plenty of opportunity to grow our existing portfolio of events, and we'll continue to do that. And then we intend to keep launching new events over time as well. Again, very consistent with what we've done in the past.

Manav Patnaik - Barclays Capital, Research Division

Analyst · Barclays.

Okay. And then just to follow-up on the M&A pipeline. You talked about 100 interesting companies. Maybe you could just help us understand -- like, clearly, there's a lot and you said they were all interesting. So what's the sort of hold-back? Is it you guys being very price conscious? Is it them asking for way too much? Or what's the dynamics there in terms of why one of these 100, over the last couple of years, haven't sort of been more than just an interest?

Eugene A. Hall

Management

Yes, it's -- I'd say it's 2 things. Pricing is certainly a factor because we want to make sure we pay the right price for any kind of acquisition we make. The second thing is -- has to do with the owners and the management team. If it's a private company, if the owners don't want to sell, then obviously we can't buy it. And similarly, if it's -- even if it's a public company, we have to make sure that the management team is going to be helpful in an acquisition. And that's part of why we often maintain relationships in advance, so that people kind of understand how great being a part of Gartner could be.

Manav Patnaik - Barclays Capital, Research Division

Analyst · Barclays.

Okay. And just one last one. Share count assumed in the guidance, just some housekeeping here.

Christopher J. Lafond

Management

From a share count -- no change to the original guidance, roughly $95-ish million for the year -- sorry, 95 million shares for the year, sorry about that, not dollars.

Operator

Operator

We have no further questions at this time. I will now turn the call back over to Brian Shipman for any closing remarks.

Brian Shipman

Management

Thank you, Erica, and thank you, everyone, for joining us today. We look forward to updating you again next quarter.

Operator

Operator

Thank you for your participation in today's conference. This concludes the presentation. Everyone, may now disconnect, and have a great day.