Earnings Labs

Gartner, Inc. (IT)

Q1 2008 Earnings Call· Thu, May 8, 2008

$150.08

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Transcript

Operator

Operator

Good morning, ladies and gentlemen and welcome to Gartner Incorporated’s earnings conference call for the first quarter 2008. A replay of this call will be available through June 8, 2008. The replay can be accessed by dialing 888-286-8010 for domestic calls, and 617-801-6888 for international calls, and by entering the pass code 84659984. This call is being simultaneously webcast and will be archived at Gartner's website at www.gartner.com for approximately 90 days. I will now turn the conference over to Mr. Hank Diamond, Group Vice President of Investor Relations and Corporate Finances for opening remarks and introductions. Please go ahead, sir.

Henry A. Diamond

Management

Good morning, everyone and thank you all for joining us. On the call with me today are our CEO, Gene Hall, and our CFO, Chris Lafond. Before we discuss our results for the quarter, I would like to remind everyone of four things. First, the rebroadcast, reproduction, and retransmission of this conference call or webcast without the express written consent of Gartner are strictly prohibited. Second, if you did not receive a copy of our press release, it is available on our website at www.gartner.com, or on the First Call system. Third, the company will be making statements about its future results and other forward-looking statements during this call. Statements about future results made during the call constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These statements are based on current expectations and the current economic environment. Forward-looking statements and projections are inherently subject to significant economic, competitive, and other uncertainties and contingencies which are beyond the control of management. The company cautions that these statements are not guarantees of future performance. Actual results may differ materially from those expressed or implied in the forward-looking statements. Important assumptions and other important factors that could cause actual results to differ materially from those in the forward-looking statements and projections are specified in the company’s filings with the SEC, including in its annual report on Form 10-K for fiscal year 2007. Finally, during the call the company will be using certain non-GAAP financial measures as defined under SEC rules. Where required, we have provided a reconciliation of those measures to the most directly comparable GAAP measures in the tables and the press release. Before I turn the call over to our CEO, let me briefly review the major points from today’s press release. First, GAAP…

Eugene A. Hall

Management

Thanks, Hank. Good morning, everyone and thanks for joining us. Our results for the first quarter demonstrate that we are off to a strong start for 2008. We generated high teens research contract value growth for the fifth straight quarter and double-digit total revenue growth, all of which is in line with our expectations despite the uncertain economic environment. At the same time, we delivered better-than-expected EPS growth as a result of our decision to tightly manage expenses and to postpone some investments to later in the year. We also continued the opportunistic use of our capital to repurchase our stock at a significant discount from where it is trading today. We were able to produce these results during an uncertain period for many companies and there are several reasons for this. First, we offer services that provide high value to our clients at a relatively low cost and these services are critical to the operation of their IT programs regardless of the economic environment. Second, we have a vast, untapped market opportunity for our research and third, we have the right strategy, products, and people to capture that opportunity. Now our strategy is the same one that we’ve been executing since 2005. The cornerstones are to produce extraordinary research content, deliver innovative and highly differentiated product offerings, enhance our sales capability, and provide world-class service. And our results this quarter demonstrate its continuing success. Our role-based product offerings were a major contributor to our strong growth in research contract value during the first quarter. Gartner for IT leaders and Gartner for Business leaders, the two products together accounted for $236 million of contract value at March 31st, which is up over 120% from last year. And we are also seeing very strong early acceptance of Gartner for IT Executives,…

Christopher J. Lafond

Management

Thanks, Gene and good morning, everyone. At investor day in March, we once again reiterated our focus on executing the strategy we first shared with you in 2005. Our continued successful execution of this strategy delivered the results we report today. We have begun 2008 with continued strong year-over-year growth in both research revenue and contract value. We experienced throughout 2007 and continued in this quarter, this growth is very broad-based across all client industries, sizes, and geographies. These results highlight the demand for our products and services given the critical need organizations have to effectively manage their IT programs and investments in all economic environments. And importantly, that our products play a critical role in helping our clients achieve success. Revenue performance by segment in the first quarter was exactly in line with the quarterly phasing guidance we shared at investor day. EBITDA and EPS were both better than our original expectations due to the postponement of some investments until later this year and the extremely tight expense controls we implemented as a result of the current economic uncertainty. Let me start today by reviewing our first quarter results and then briefly reiterating our outlook for 2008, which is unchanged from the projections we provided at our investor day in March. We are off to a solid start in 2008. Our research segment continues to perform at the levels we expect for the long-term financial objectives shared at investor day. The strong contract value growth we produced in 2007 converted to 19% year-over-year revenue growth in Q1. The operating leverage inherent in our research business, together with tight cost controls drove a three percentage point increase in gross contribution margin over last year. Looking ahead, we are well-positioned to continue the positive momentum in our research business. During the…

Operator

Operator

(Operator Instructions) Your first question is from Peter Appert from Goldman Sachs. Please proceed, sir.

Peter Appert - Goldman Sachs

Analyst

Thank you. Chris, could you give us any more detail on the cost shift issue? Specifically, what kind of expenses are you able to defer and order of magnitude, what the number would look like?

Christopher J. Lafond

Management

It’s actually a number of things. Given the current economic environment, we’ve been very tightly managing expenses across the whole organization, so we have been tightly managing all hiring, we have been tightly managing all discretionary spending, we’ve been tightly managing obviously investments in our sales force, other investments in the product area -- so we have been very tightly managing across the entire organization and so I would expect as we continue to see the same kinds of performance and demand we’ve seen in the first quarter, that we will ultimately allow some of those expenses to happen later on in the year. As we said, we’ve been very cautiously managing that to ensure that we see where the economy is going. In terms of the overall impact, as we said essentially the difference in our performance in terms of what we said at investor day versus what we delivered, so it’s really all driven by that and a little bit of foreign exchange benefit in the quarter as well.

Peter Appert - Goldman Sachs

Analyst

Okay, so it’s to related to some specific projects or initiatives that you’ve deferred?

Christopher J. Lafond

Management

I mean, it’s generally pretty broad-based, Peter. We were kind of across the board managing and certainly some of our bigger investments, as you know, are in the sales force and in the quarter, we added about 30 people. So I think it ended up being actually 30 that we added I think for the quarter. So that’s a bit of a slowdown from where we were and where we expect to be over the longer term.

Peter Appert - Goldman Sachs

Analyst

Right, but consistent with what you had said, actually, I think the 30 sales people --

Christopher J. Lafond

Management

Pretty close, yeah.

Peter Appert - Goldman Sachs

Analyst

On that front, Chris or Gene, in the context of the dicier macro environment, are you seeing any change in terms of the trajectory of the ramp on newer sales people? Is it taking longer for sales people to get traction in the market?

Eugene A. Hall

Management

No, we’re not. We track that very closely. Each quarter we look at the performance of sales people by tenure, by geography, by the role they have -- in other words, are they inside sales people, are they field sales people. And if you looked across that, our newer people are gaining productivity at very close to the rate that we’ve seen over the last couple of years.

Peter Appert - Goldman Sachs

Analyst

And how about, Gene, in terms of renewal rates, revenue growth rates within end user sectors, is there a significant differentiation in terms of what you are seeing from different types of customers?

Eugene A. Hall

Management

No, actually if you look at it, across all of our -- all of our geographic regions grew double-digit in research, and if you look by industry -- as you know, we’re highly diversified. We kind of reflect the entire economy and all industries showed double-digit contract growth year over year. So if you look at what we are seeing, we’re not seeing any particular industries that are weaker or stronger than others. They are all I would classify as quite strong.

Peter Appert - Goldman Sachs

Analyst

Okay, and then the -- this is a slight nit-picky item, but the wallet renewal rate, and again this is -- I guess could be a rounding error but it has trended down fractionally over the last couple of quarters from 104 to 103 to 100. Should we read anything into that?

Eugene A. Hall

Management

I wouldn’t read anything into it. I think we had an extraordinary -- if you look at Q1 last year, as you’ll recall, it was quite extraordinary. We took a very high change, and we actually said at the time we thought that was a one -- you know, that it was not going to be sustainable at that rate. And so I think what you are seeing now is kind of more where you’d expect it to be.

Peter Appert - Goldman Sachs

Analyst

So somewhere around 100% probably a good run-rate?

Eugene A. Hall

Management

Yes, that’s kind of where we’d expect it to be, that’s right.

Peter Appert - Goldman Sachs

Analyst

And then just the last thing, I guess this is sort of -- in terms of your philosophy of running the business, what I hear you saying is quite upbeat in terms of the sales force productivity, the customer response rates, the metrics obviously all look great, so why not be a little more aggressive in terms of sales force hiring, et cetera?

Eugene A. Hall

Management

Great question. As Chris said and as we said actually on investor day, given the uncertain economic environment, we wanted to be cautious about how we invested and make sure that in fact the investments were going to pay off. To your point, as we’ve seen what’s happening so far, we’d be inclined to make these investments, including the sales force, to accelerate that over what we would have done if the economy were impacting us more. So I think we will accelerate those investments and that’s what Chris was talking about in terms of we’ll be making more investments during the rest of the year. That would include an acceleration of what we’ve been doing in the sale force.

Peter Appert - Goldman Sachs

Analyst

Okay, great. Thanks, guys.

Operator

Operator

And you next question is from Laura Lederman from William Blair. Please proceed, Madam.

Laura Lederman- William Blair

Analyst

Thank you for taking my questions. Starting back with the economy, I hate to ask additional questions on that but it is certainly on the mind of all the investors, can you talk about are you seeing any weakness in the vendors? Because obviously you have less vendor business than a Forrester, but outside of the events, which you mentioned, where maybe they are not going to the events as much, what about in terms of their subscriptions? Also on a related note, what are you seeing in IT budgets? Are you seeing them going down flat? And along the same lines, what do you make of vendors like Oracle and SAP seeing bad results once again and you not, because the ASP is so much less and you have people in good and bad environments? And then I have a few follow-ups. Thanks.

Eugene A. Hall

Management

First, in terms of the technology vendors that are our clients, as I mentioned a moment ago, we are seeing double-digit CV growth year over year in those, just as we are in the other segments and so -- while some companies are doing better, some companies are doing worse, as a whole in the technology sector, we are seeing strong demand. If you look at IT budgets, we are expecting IT budgets on the whole to grow in the 3% range this year and that’s what we are seeing, so we haven’t seen -- if you look at like certain financial institutions that are in trouble, they are cutting their budgets. But if you look at other places that are growing, they are still -- you know, a lot of companies growing out there that are increasing their budgets. So overall, we’re expecting and we are seeing net growth in IT spending today. We surveyed our clients actually very recently on this and this was a survey of more than 1,000 CIOs around the world. And then with regard to Oracle and SAP in particular, again I think it’s -- if you look at the industry, overall it’s going to grow. And if you look at the reported results, some companies did quite well, others didn’t do so well. And so I think it gets down to the specific company situation as opposed to the whole industry’s got some problem. I think it’s individual companies, just like in any economic environment. Some companies are doing well, some are doing not so well.

Laura Lederman- William Blair

Analyst

Okay, so that’s not a harbinger of things to come, the biggest ones get hit first?

Eugene A. Hall

Management

We’re not seeing that. Again, we’re not seeing that and if we look at what people’s intended purchasing -- end users intended purchasing patterns, we don’t see that there’s a big -- you know, this is a precursor to a big pull back across the board or anything like that.

Laura Lederman- William Blair

Analyst

A follow-up question; if you look at pricing, you mentioned on the call that it was stable. What about the ability to increase price in the cost of living you typically do? I understand separately the customers move to the new role-based product they end up paying more. What about the price increases in terms of the existing products?

Eugene A. Hall

Management

We’ve seen no push-back on our pricing at all, and it gets down to -- our products are so inexpensive for the guys that buy them. The differences are -- again, our base research product, in fact our -- in the IT leaders, which is kind of our flagship research product, is about $15,000. So if you have a price increase of $1,015, for a guy that’s got a $10 million or $50 million budget, it’s not meaningful to them and they are going to decide on the product based on the value they get out of the service, not based on whether it’s a $1,000 price increase versus a $500 price increase. And so we are not seeing any issues at all in terms of pricing and we would expect -- we plan to make a price increase in the fall of this year. And we haven’t decided the amount of that but that’s when we typically do the increase and we intend to do that as usual.

Laura Lederman- William Blair

Analyst

So that would be more likely a cost of living type of adjustment of 3% or whatever it is?

Eugene A. Hall

Management

That’s what we’ve done traditionally, is that. As you’ll recall, our strategy basically is to have -- our pricing strategy is on the price of our new products, we don’t discount our new products to any of our clients and so those products sell -- sells for $15,000, that’s to all the clients. There’s no volume discount kind of program or something like that. For these legacy agreements which we have, which people have, we tend to increase those at sort of a cost of living along with the new products, cost of living, and then upgrade people from the older, less expensive products to these newer high function products, which gives us an effective price lift with the client getting a new, better product for that additional pricing.

Laura Lederman- William Blair

Analyst

Can you also talk a little bit about acquisitions? Obviously historically the META acquisition was beautiful and stabilized the market. Is there really much out there to add going forward or not really? That would be a relatively small strategy because there’s just not much out there to buy?

Eugene A. Hall

Management

We have a business development function. We see acquisitions a very important part of our strategy and we are always looking for opportunities where we can contribute to our business through acquisitions. And the fact that we -- we clearly wouldn’t have a business development function if we didn’t think there were opportunities out there.

Laura Lederman- William Blair

Analyst

Thank you so much. Good quarter.

Operator

Operator

(Operator Instructions) Your next question comes from Bill Sutherland of Boenning & Scattergood. Please proceed, sir. William Sutherland - Boenning & Scattergood : Thanks. Good morning and thank you for taking the questions. Just a couple -- just curious if the U.S. amongst the world regions was at either end of the contract value growth range in the quarter.

Eugene A. Hall

Management

The U.S. was one of our stronger growth regions in the quarter. William Sutherland - Boenning & Scattergood : Okay. And I’m just looking at my model and certainly with the research revenue a little over the top of your growth range for the year, I’m just wondering if -- Chris didn’t refer to operating leverage as having any part in the -- or margin mix having any part in the EPS upside and that just doesn’t -- I can’t seem to make sense of that. If you could add some color, I’d appreciate it. Thanks.

Christopher J. Lafond

Management

I actually did make a comment during my portion I believe that the three point improvement in the research margin was due to two things. Number one is the inherent leverage in the research business and our tight cost control, so we saw a three point improvement. In fact, if you looked at the face of our income statement, the year-over-year flow-through on revenues from that segment into a contribution margin as above 80%. We’ve said traditionally or longer term that we think that’s more in the 70% range as we make the appropriate investments in product development and analysts, et cetera, but we’ve been very tightly managing expenses, given the economic uncertainty. So what you’ve really seen is absolutely seeing that leverage flow through which was a part of the drivers for our continued improvement and partly what we expected when we started the year. So the flow-through of last year’s strong contract value growth into Q1 was a big driver of that and partly why we and how we thought about setting our expectations for 2008 when we set them originally. William Sutherland - Boenning & Scattergood : So if you weren’t [bringing] down the expense spend quite so much, maybe your flow-through would have been closer to 70% and that would still have, given the strong growth in research, that would still have led to a little extra on the bottom line, wouldn’t it?

Christopher J. Lafond

Management

Just a couple of things -- as I said, we’ve been managing expenses across the whole organization, so we’ve been very tightly managing not just the research business but every part of our business and as a result, you are seeing all of that play into why you are seeing the strong results in the quarter that were so much above where we originally had guided from an earnings perspective. William Sutherland - Boenning & Scattergood : Okay. I guess again, I’m just trying to understand the strength in the quarter relative to the maintaining of guidance and understanding that you are going to be bulking up potentially expenses in the back half. I guess we are kind of looking at a change in the quarterly phasing of EPS is what I should be taking away.

Christopher J. Lafond

Management

Absolutely. As we said, we’ve held back some expenses, we’re going to shift it more towards the back half of the year. The reason that we are not saying it’s going to dramatically impact Q2 is we are still being very cautious, as we said at the beginning. So Q1, if you step back and think about it, as we originally expected to be about 10% of our earnings for the year, so it’s a relatively low events quarter. We’ve not certainly reached a point of feeling like the whole year has completely played itself out and so we want to be very careful and cautious and that’s why in the first half of the year, we are being very thoughtful and then as Gene said, as we see the continued demand and strength in our business, we will make that decision to make some investments, particularly in sales, in the back half of the year, as well as some of the things that we’ve held back on. William Sutherland - Boenning & Scattergood : Okay. And tax rate I guess looks like it’s going to run a little above the range that you had been using in the guidance chart?

Christopher J. Lafond

Management

Not for the year. We still expect for the full year to be in the range that we provided from a guidance perspective in the quarter. We had a couple of discrete, one-time items that we had to book in the quarter, given the accounting rules around that. But at the end of the year, we are still projecting to be at the range that we’ve talked about when we gave original guidance. William Sutherland - Boenning & Scattergood : Okay, great. Thanks a lot.

Operator

Operator

Sir, there are no further questions at this time.

Eugene A. Hall

Management

I want to thank you for joining us today and we look forward to talking to you at our next quarterly call. Thanks.