Good day, everyone and welcome to iSpecimen's Full Year 2022 Conference Call. At this time, participants will be in a listen-only mode. A question-and-answer session will follow managements’ remarks. This conference call is being recorded. A replay of today's call will be available on the Investor Relations section of iSpecimen's website and will remain posted there for the next 30 days. [Operator Instructions] I will now hand the call over to Allison Soss, Investor Relations for introductions and the reading of the safe harbor statement. Please go ahead.

Thank you, operator. Good morning, everyone and welcome to iSpecimen's full year 2022 results conference call. With us on today's call is Tracy Curley, Chief Executive Officer; Benjamin Bielak, Chief Information Officer; and Eric Langlois, Chief Revenue Officer. Before we begin, I would like to remind you that today's call contains certain forward-looking statements from our management made within the meaning of Section 27A of the Securities Act of 1933 as amended and Section 21E of the Securities and Exchange Act of 1934 as amended concerning future events. Words such as may, should, project, expect, intend, plan, believe, anticipate, hope, estimate and variations of such words and similar expressions are intended to identify forward-looking statements. These statements are subject to numerous conditions, many of which are beyond the control of the company, including those set forth in the Risk Factors section of the company's Form 10-K for the year ended December 31, 2022 yet to be filed with the SEC. Copies of this document will be available on the SEC's website at www.sec.gov. Actual results may differ materially from those expressed or implied by such forward-looking statements. The company undertakes no obligation to update these statements for revisions or changes after the date of this call except as required by law. Now it is my pleasure to introduce Tracy Curley, Chief Executive Officer. Tracy, please go ahead.

Thanks, Allison. Good morning, everyone and thank you for joining us today. I will begin with a review of current business and operational activities and then our financial performance for the 12 months ended December 31, 2022. We will then open the call for questions. First, I'd like to extend my deepest gratitude and appreciation to the Board for appointing me permanent CEO in January and to the entire iSpecimen team for their dedication, hard work and belief in our collective vision for -- over the last several months. The team's continued support and efforts inspire me as we make progress executing on our strategic plans and key initiatives for 2023. In January, we appointed Eric Langlois, as Chief Revenue Officer. Eric joined iSpecimen in 2016 and has held several senior sales positions over the past seven years. In his elevated role, Eric is leading our recently restructured online commercial team, which has been passed with increasing our customer base and improving the customer experience addressing supplier constraints and supporting innovation, collaboration and productivity required to drive scalable and profitable results. Throughout his tenure at iSpecimen, Eric has contributed uniquely to our results and has been responsible for closing several of the company's largest multimillion dollar deal. I have tremendous confidence in his ability and look forward to continued progress and success. I am pleased to report that following our strategic corporate review and predicted revenue realignment in Q4 2022, we are beginning to make meaningful progress towards understanding and tapping into full potential of our entire organization encouraged that some of our early efforts have already yielded results, as seen with our record-breaking revenue in Q4 2022 of $3.2 million, a 28% increase over Q4 2021. In addition to our core business, as part of a very deliberate strategic…

We will now begin the question-and-answer session. [Operator Instructions] The first question comes from Matt Hewitt with Craig-Hallum Capital Group. Please go ahead.

Good morning. Thank you for providing the update and for all the details. Maybe first up 2022 is a challenging year. You faced quite a bit from COVID headwinds as those revenues kind of subsided as well as some of the internal changes. As you look at fiscal 2023 given the strategic review that you guys underwent, do you envision 2023 and going forward that you can get back to double-digit type growth? And if so, how should we be thinking about the cadence over the course of 2023?

The answer is, yes. And one of the reasons by the way although Matt -- one of the reasons is that I did specifically talk about the lumpiness of our core business is to sort of give some context on what to expect from a cadence perspective. Our core businesses on Q1 is never as good as Q4. Q3 has never been as good as Q2. Having said that, we are committed to our growth strategy. And I believe layering on top these revenue enhancement projects is going to increase that growth so that we can get to cash flow neutral and then to a cash flow positive position in 2024.

That's great. And then, kind of moving down the income statement, as far as gross margins are concerned, do you feel like with some of the changes that you have and are going to be implementing that we can start to see some gross margin lift over the course of 2023? And where do you see those things, or where do you see that line kind of getting to over the next call it three to five years?

So I believe that you will start to see some relief on that in Q2 and definitely in Q3 and beyond. And our intention is to continue to be a growth company for this company. And as we build out our technology be able to increase the number of revenue streams we have available to us that we aren't monetizing yet like our data, our marketplace as-a-service those kinds of things over the next three to five years.

Got it. And then maybe one last one and I'll hop back in the queue. Obviously this has been a pretty challenging environment over the past year from a funding perspective for small pharma, small biotech companies. It maybe got worse over the past weekend with the shuttering of Silicon Valley Bank. But as you've talked to customers, maybe even as recently as this weekend given what happened, what are you hearing from them? Where are they prioritizing their investments? And how do they envision iSpecimen being helpful in these times when they're having to kind of pinch pennies a little bit? Thank you.

Thanks Matt. I'm going to do a brief answer and then I'm going to actually turn this over to Eric to talk about -- so he can talk about on the landscape what are we seeing from a customer perspective. On the supplier side, it's been really encouraging as we reengage with our suppliers at a much higher-level in discussing with them business technology and compliance objectives that we want to achieve with them and creating key suppliers. Because of the environment we're in right now, they are really anxious to identify additional revenue streams for the organization much more than they have historically which I think is going to assist us in leading our supplier constraints. We have never had an issue on the customer side with opportunities. We've always had more opportunities than we can fulfill. We are seeing, however, that there is more compliance on the customer side that they're requiring us to go through to be a supplier for them. And I think that's just cautionary on that part. But I suspect, Eric has a little bit more he can say about that. Eric?

Yeah. Thanks, Tracy and hello everyone. Yeah, I think, I agree with Tracy's last statement. What we're really seeing is the reaction to this has been just an increased deliberate nature on the customer's end. So it's not just on the compliance and the vendor profile forms and all those things that the customers are making us jump through now. But I think they're just being more deliberate on their, spend. So they're taking more time to evaluate the projects, to reprioritize in which areas of research that they're going into, they're reevaluating all of their third-party partnerships and those, sort of things. So I think it has more to do with speed of decision-making than it does necessarily with the drying up of spending. And we're certainly seeing that in Q1. We have significant increase in the top of the funnel both in terms of opportunities and quotes. We're just not yet seeing the pull-through on purchase orders, but we typically expect that to happen in March. So, I think it's just -- the customers are being a lot more deliberate and they're just being a lot more careful about where they put their research dollars. And we just have to make sure that we're involved in enough conversations across the Board that we've developed enough of a pipeline that we're in the right conversations that we can land the projects that fit well with us. But I think what really dovetails into this is the work we're doing on the supplier front, whereas you might see more deliberate nature on the customer side. We're seeing more -- a larger willingness on the supplier side to get more involved to monetize and commercialize their operations and their specimens. So, some of the projects that maybe we were unable to do in the past, we're trying to be able to do now and those are all revenue opportunities because anything that was a no before that we can turn into a yes now, allows us to actually cover more ground for the customers and get more velocity through the funnel. So, I think those are the things we're seeing. I do think the SVB situation is something to monitor out in the Bay Area where we do have a heavy concentration of customers. But we have not heard anything directly from customers yet that there's been a major effect. But certainly capital funds and everything else in the Bay Area that's something for us to keep an eye on and we certainly will.

That’s all. Great color. Thank you so much.

The next question comes from Allen Klee with Maxim Group. Please go ahead.

Good morning. So, for your new programs of monetizing Data and Marketplace-as-a-Service can you talk a little bit about explaining a little bit, what you're going to be doing what the opportunity is, and what you're hearing from the customers of what they're looking for and why they might be excited by these? Thank you.

Yes, I'm going to do a brief answer and I'm going to turn this over to Ben because this is really a technology question. Our Marketplace-as-a-Service is something that is not imminent in 2023. But we will be doing a pilot at the end of 2023 for Data-as-a-Service, which we're really excited about. We have some build-out that we're working on right now to our platform to be able to achieve what we need to for our customers in that area. And so I'll turn it over to Ben to talk a little bit more about what that entails and the timing amount. Ben?

Thanks Tracy. I appreciate the question, Allen. Yes, certainly an exciting opportunity. As Tracy mentioned, the adjacencies that we have with us the platform we developed, we have a number of things in the pipeline. These are two of them. I'll speak more specifically around the Data-as-a-Service because we've announced the pilot for the end of the year. iSpecimen is an interesting place in the overall market and the mix of data that we have with our partners, especially on the lab side is somewhat unique from an asset perspective and a depth perspective and an access perspective. So, the ability for our customers to understand this, even some customers in new spaces to be able to see the value and obviously the ability to get specimens after the fact for a lot of this data is also of interest. And so your ability to package both what we do and as a specimen provider today and be able to extend that into leveraging the data we have both for our customers and obviously, for our suppliers as well is certainly of value and the interest is certainly there.

Thank you.

The question – yes, on the market really quick. Marketplace as a service is a direct extension of the marketplace and the ability to -- similar to what [indiscernible] did, especially, having provide those things first and then be able to provide names suppliers as the marketplace continues to mature.

That's great. Thank you. One other question. Could you talk about your competitive position versus some of the alternatives out there? And to what degree existing customers could be spending more with you?

Sure. I'm going to do a brief answer and I'm going to turn that over to Eric, as my Chief Revenue Officer to answer that further. We're the only company out there with the marketplace platform. And we're going to use technology in order to be successful in our industry. Our position is not to hold inventory. We get our inventory directly from our supplier network. And that's unique to this industry. It provides challenges, but also benefits to us from -- capital investment if you will. Our competitors have done various things in order to get closer to the supplier and the source which Eric can talk a little bit more about compared to us. Eric, do you want to continue?

Sure. Yes. Our market is pretty unique. There is a wide range of competitors a lot of companies that are involved in it that do little pieces of different things. Some might do only inventory, some might do only perspective, some only do direct to patients, some do direct to clinical sites. So there's a lot of variability in all of this. I think our major competitors what they've really done over the last several years is a, kind of, code in the market consolidation type approach. They're really going after existing inventory and that's one way to do it. And they're certainly taking risk because they're outlaying cash and operational assets to bring those things in-house to be able to deliver quickly. I think our approach is very different. It's very unique. We're trying to aggregate as Tracy said aggregate access to a lot of different types of supply and a lot of different types of relationships that are involved in that both bank inventory and remnant. And I think our -- still our claim to fame is really in the network effect. We're able to do things in a much more bespoke manner than most of our competition. I think COVID evidenced that. Most of our competition could not really manage that, they couldn't go through that, they couldn't make the pivot that our customers required yet we could. That makes it hard in the interim until we get the marketplace effect that we're aiming for and that Ben and his team are working on just because we end up getting a lot of hard requests. But our teams do very well with that and we generally have sites that are able to support that effort. So I think as we start to drive towards improving our supplier network and getting the marketplace going it's a very different angle just because a lot of other companies are just trying to pop up the storefront. The storefront is great, but that only gives you a window into an existing inventory. By approaching this as a marketplace and a two-sided one, we're really trying to be that pivot in between to be able to give customers the easy trustworthy repeatable access to the specimens across a much wider net. So I think that really is our advantage and that's certainly what we'll be angling into as we go forward.

Thank you. Maybe one last question. Since you're in a nice position of demand being greater than supply, can you just review the actions you're doing to improve the supply chain and what the potential benefits you can get from that? Thank you so much.

Sure. One of the things that we're doing is our embedded coordinator project. We also are creating across the organization a line of business structure, prior to our predicted revenue realignment and we were more department-oriented and now we're going to be business-oriented by what we call internally segments remnant's prospective bank. We also are reassessing our existing suppliers for business, technology and compliance objectives, and we're engaging with them to understand more fully what their capabilities are. We are learning that some of our suppliers, because they're sort of reevaluating where they are in the market have expanded what they offer. And so they have more capabilities than what we thought, and we're having conversations with them how to leverage those capabilities to both of our benefits. All of our revenue-enhancing projects, we are having meaningful conversations with our suppliers about engaging the partners. We are creating, what we call, key supplier sites, and we will be working with those key supplier sites for a business plan for growth for them as well as for us in light of whatever their capabilities might be. And there are a lot of other conversations we're having with suppliers for things that will expand our revenue, but aren't necessarily things that we currently consider part of our core business, which is really exciting to have those kinds of conversations. And Eric, is there anything else you want to add to that?

Yes. I think -- I mean, obviously, the supplier work that we're really doing is really going to be the leverage that we need to be able to expand our opportunities, as Tracy said. But I think the other interesting effect that's happening recently is, we're starting to see some commercial companies out there that would traditionally be, maybe customers or companies that we work with in different projects that they are now having these unique inventories and access to samples that they've had keeping around for a while and had plans for and now they need to figure out ways to commercialize and monetize these specimens. So we have a few of those opportunities going on now. And I think that's an interesting tale in the environment, just because it shows that there's a lot of different types of collections out there and a lot of different types of samples that people have and they may have had plans for certain things but those plans change. And so the forces in the market are making them explore those things and we become an attractive partner for those companies, just because we can easily ingest their data, we can easily put it on the marketplace and get more traction. And that demand at the top of the funnel, we can already prove to these organizations, whether they be commercial or clinical, that we have the access to that demand that can easily turn their samples into revenues for them. So I think these opportunities are certainly interesting, and we'll continue to explore every single one of them that comes up.

Thank you so much.

This concludes our question-and-answer session. I would like to turn the conference back over to Tracy Curley for any closing remarks.

I'd like to thank everyone again for joining us on today's call and for your continued interest in iSpecimen. As I mentioned earlier, this is an exciting time to be involved with iSpecimen. We look forward to having follow-up conversations with many of you and to see many of you at upcoming events. With that, thank you. And have a great day.

The conference has now concluded. Thank you for attending today's presentation. You may now disconnect.