Dallas Tanner
Analyst · Bank of America. Please go ahead
Thank you, Greg. 2019 was a great year for Invitation Homes marked by a 9% increase in AFFO and same-store NOI growth of 5.6%. I'm excited about our momentum heading into 2020. But before I turn to our plans for the new year, let me begin by reviewing some of our 2019 accomplishments. In the first half of the year, we completed the integration of our Starwood Waypoint merger exceeding our synergy expectations. This work equipped our unified team with an enhanced operating platform that has provided capacity for future growth and scale and enabled us to take our quality of resident service to new heights. We are proud that the service we delivered in 2019 helped drive resident turnover to a record low of 30%. Alongside our unified platform, we also made further ProCare enhancements which together helped drive a 3% year-over-year reduction in controllable costs in 2019. While improving our cost profile, we also remain successful in leveraging our revenue management tools and local field expertise to capture favorable supply and demand fundamentals in our top-line performance. For the full year 2019, this translated to a same-store revenue growth of 4.5%. With respect to acquisitions and dispositions, we far exceeded our initial capital recycling goals for the year accelerating portfolio activity that should drive better long-term growth and risk-adjusted returns. In total, we sold $900 million of homes that no longer fit our long-term strategy and use proceeds to buy approximately $650 million of homes with higher expected total returns and to repay debt. While this acceleration of capital recycling resulted in some short-term earnings dilution, we expect it to be accretive to earnings over the long term. Our capital recycling in 2019 also included successful bulk transactions. In the first half of the year, we acquired a portfolio of 463 homes in infill submarkets of Atlanta and Las Vegas for $115 million creating incremental value by leveraging our scale and platform. In December we completed a $210 million bulk sale in our smallest market Nashville. We made a strategic decision to exit Nashville as the size of our portfolio there did not allow for the same-scale efficiencies we are able to achieve in our other 16 markets where we average approximately 5,000 homes per market. By leveraging strong investor demand for single-family rentals in Nashville, we were able to opportunistically sell 90% of that portfolio in one efficient transaction. Finally we had another successful year in capital markets. We opened a new financing channel by closing our first ever loan from a life insurance company, using proceeds to repay higher cost debt. We also reduced our net debt by over $700 million in 2019 bringing net debt-to-EBITDA from 9 times at the beginning of the year to 8 times at the end of the year. As proud as I am of our team for what we accomplished together in 2019, I am even more excited as I look ahead. Several months ago we explained at our Investor Day why we feel ready to run. Industry growth fundamentals are favorable. We have a strategically located high-quality portfolio and scale that enhanced growth opportunities. We have a refined platform that is positioned better than ever to optimize execution. We have an innovative team that is committed to the resident experience. And we have a clear set of goals to run toward to drive both organic and external growth. We are no longer just ready to run. We are now running and expect to make significant progress toward many goals in 2020 which I'd like to address in more detail. First same-store growth. In 2020, we expect to grow same-store NOI by 4.25% at the midpoint of our guidance. This expectation is supported by strong market fundamentals. Across our unique footprint, household formation rates have been running at over twice the U.S. average and many of these households have demonstrated a preference to lease. Invitation Homes makes the opportunity to lease even more attractive by curating a leasing lifestyle that includes 24/7 professional service convenient features like Smart Home technology and family-friendly spaces and locations where residents want to live. Furthermore, we believe our business has built-in cyclical hedges. And regardless of what happens in the broader economy, demographics should become more of a tailwind as the leading edge of the millennial cohort approaches Invitation Homes' average resident age of 40 years. Beyond capturing positive fundamentals, we will focus on enhancing same-store growth through reduction in days resident and further improving our ProCare service efficiencies. In addition we will move the ball forward on several ancillary service initiatives. While the dollar impact of these initiatives on ancillary income in 2020 will likely be small, we are laying the foundation from more significant ancillary income growth in future years and continue to expect an incremental $15 million to $30 million of run rate NOI from ancillary services by 2022. Moving on from internal initiatives, another 2020 priority is accretive external growth. Today we are seeing many opportunities to buy homes to enhance growth in earnings and NAV per share. In many cases, these opportunities are presenting themselves in markets where we own less than 4,000 homes today which can benefit more significantly from economies of scale as homes are added. For example, Seattle, Denver, Las Vegas and Dallas. We also see attractive opportunities in markets of greater scale like Phoenix, Orlando and Atlanta. Should the opportunity persist as expected in 2020 to buy homes accretively relative to our cost of capital, we plan to be a net acquirer of homes. Also on the external growth front, we will seek to expand our value-enhancing CapEx program whereby we invest in upgrades to existing homes to enhance resident loyalty, improve asset durability and increase risk-adjusted returns. I couldn't be more excited to kick off the new year and tackle these 2020 initiatives with our best-in-class portfolio platform and team. We are grateful for your support as we continue running toward another year of outstanding service for our residents and value creation for our shareholders. With that I'll turn it over to Charles Young, our Chief Operating Officer to provide more detail on our fourth quarter operating results.