Steven Humphreys
Analyst · the SEC, including the company's latest annual report on Form 10-K. Identiv assumes no obligation to update these forward-looking statements, which speak as of today. I will now turn the call over to CEO, Steve Humphreys, for his comments. Sir, please proceed
Thanks, operator, and thank you all for joining us today. During 2021, the advanced RFID applications market started to take off, and we put in place the technology, capacity, team and key customer design-ins to lead in the market. We've clearly established leadership as we start the pivotal year of 2022. This is the year that launches the next stage of IoT devices as RFID and NFC become embedded in almost everything we touch. Already this year, we've launched several initiatives for advanced RFID technologies. In January, we announced our partnership with Wiliot for Bluetooth low-energy-enabled RFID devices, launched our industrial-grade On Metal RFID devices, focused on high-value use cases in medical and industrial products and announced our industrial-grade NFC programmers. In February, we announced our partnership with NXP for their 22x chips that enable batteryless condition sensing, making fill level and wet/dry sensing, easily embeddable into any product. Now there are 2 themes here. First, we become the partner that industry-leading companies in advanced RFID and NFC are turning to for advanced solutions. Second, all of these are focused on advanced applications that incorporate secure data, sensing, tamper, authenticity and enable truly unique product experiences. We are in this position as we start 2022 because throughout 2021, we've built our leadership in the industry and put in place everything we need to support it. We finalized our major hiring and system capabilities, shipped record levels of RFID units and completed our technology and project management platform. The fourth quarter also showed us 2 areas we needed to strengthen to really be ready for 2022. We've now done that, which I'll describe in a few minutes. But first, here are some metrics from 2021 and our fourth quarter, reflecting the momentum that we built. For 2021, overall, our total revenues were up more than 19% to a record $103.8 million. Our unit shipments in RFID were up 36% for the year at 185 million units, showing both growth and our ability to scale. We exited 2021 shipping over 65 million units in the fourth quarter, an annual rate of 260 million units. Now this is a key metric, our ability to scale past the 0.25 billion annual unit level. The second half of 2020 already had major volume growth in RFID. To meet demand in 2022 and beyond, we had to prove that we can scale to the next level. We went from shipping 136 million units in 2020 to a run rate almost double that going out of 2021. Now while driving this unit volume step-up, we also kept leverage in our business, with operating expenses up 3% while we grew revenues 19%. The RFID unit growth and overall operating expense leverage are our key metrics, which drove 23% year-over-year revenue growth in our Identity business. Our Premises business also delivered strong results. It grew 14% in 2021, more than double the industry rate. Our key premises growth metrics are even stronger. Our core federal government security revenues grew 21% year-over-year. And overall, our growth in premises accelerated from about 13% in the first half to more than 15% in the second half of 2021. As we add commercial strength through new products and channel expansion plus pent-up demand from lockdowns and increased government spending, we're confident that 2021 has positioned us very well for 20% to 25% growth in premises in 2022. On the RFID side, in late 2021, we more than doubled our sales force and project management team to support design wins. The key metric indicating how we're positioned going into 2022 is backlog. Our total backlog at the end of 2021 was up 45% over our total backlog at the end of 2020 at over $30 million. Now this is a strong indicator that our expected 25% to 30% growth for 2022 for the company overall is on track. Now looking at Q4, I mentioned that RFID units were up 36% for the full year. And in Q4, RFID unit shipments grew even more, up 49% over Q4 2020. Now remember that Q4 2020 was the second quarter of a step-up in unit shipped, particularly to a major mobile device manufacturer. So the comparable is a pretty high bar that, that 49% grew off of. Growing in 2020 to the production levels needed then was a challenge, and it was critical that we demonstrated our ability to scale up another step function in Q4 2021. We made the shipment step up, but I also mentioned there are 2 things we learned in Q4 that we needed to get ahead of, and this showed us one of them. RFID is a project-based industry. Each use case has its own unit prices and margins, and they even can vary over the life cycle of a project. The result is margins and unit prices can fluctuate with project growth cycles. At our scale, this can change our overall margins in a specific quarter, even as the long-term trend of expanding margins continues. In the fourth quarter, this brought our margins down even as our units grew very fast. We managed the production and shipping, met all the demand and took market share. We scaled fast, but we didn't balance this with enough offsetting higher margin ASP devices in our sales in the quarter. As a result, our overall gross margins declined by about 3 margin points. At the same time, we were determined to keep our track record of fulfilling every major customer shipment request to our premises customers. In the last couple of weeks of the quarter, a vendor tried to de-commit supply. We successfully worked with them deliver, but then had onetime extra inbound freight costs, and this cost us almost 3 more percentage points on gross margin. Now this premises event in particular, we're confident is a onetime event that we will not let happen again. So we've applied these tough lessons from Q4. In RFID, we've taken actions to keep a more balanced progression on margins. We've put in place real-time systems and people with focused ownership. So even when we have an RFID volume step-up of almost 50% in a single quarter, we can manage the blended margin impact from a financial and production perspective. With these controls in place, we expect to make progress towards our gross margin goals regardless of unit prices and individual devices. As unit prices increase over the long term, that will drive sustained gross margin expansion. To be clear, in a fast-growth project-based business like ours, quarter-to-quarter margins can fluctuate but with an upward long-term trend. Going forward, we have to be able to manage volume step-ups like this because we're building a pipeline of business that we expect to drive step-ups in future. Now one of the main drivers of step-up growth applications and a margin expansion is our expanding pipeline of customers that have contracted with us for paid nonrecurring engineering development. Nonrecurring engineering, or NRE, is contracted when a customer has specific technical and functional needs. Engaging in an NRE contract has lots of benefits. It validates their commitment to the project, builds the contractual relationship, builds project success between our technical teams and usually results in a custom solution that we're in a unique position to fulfill. It also builds trust doing joint development, so customers are ready to do design refinements and feature expansion. This supports expanded margins and reduces competitive risk. So we don't do NRE for the money. We do it for all of these business benefits. Now new NRE paying contracts include RECA for Smart Packaging for Castrol oil, Fanatics for Collectibles, Promate for a range of medical devices, Cellar for wine authenticity, a surgical devices company and a dozen others. These and the other design wins from 2021 are the broad base of design win growth drivers that are at the core of our expected 40% to 50% RFID growth. In addition to this broad base of growth drivers, our major transformational opportunities made progress in Q4 and early this year. Our auto-injector project has progressed on several fronts. We're entering into an NRE development agreement with them, and we're meeting almost weekly on both the product and their production process. So the core auto-injector project continues to be on track. Now a completely new project with the same company on a different medical device has come together fast and has already started a 20,000 unit pilot run and could result in an initial million unit order as early as this quarter. These units are in the $0.20 range rather than the much higher ASPs for the auto-injector, but they have healthy margins. Most importantly, they get a shipping volumes for the customer, integrating us into their supply chain. And it's a category that by itself could move to tens of millions of units and potentially over 100 million units annually. Continuing with the NRE theme in the cannabis market, we've signed an NRE development agreement with the leading company for the Canadian cannabis market. We designed to customize combination UHF and NFC device. As a result, we got an initial 1.4 million unit order. We're now building the first 50,000 units to run a pilot and systems test. I'll go into more details in our 2020 outlook. But so far, this is a faster start than we expected. This lays the groundwork for the multimillion unit orders we expect later in 2022. Also in the 2022 discussion, we'll update our relationship with TrueGreen in the U.S. where we already have a 20 million unit frame order for an even more ambitious device that combines digital signatures, UHF tracking, content authentication, tamper production and enables personalized customer engagement. Now we'll go into more details in the 2022 discussion, but the net is that for cannabis applications, both the Canadian and U.S. market leaders are moving forward, and we're working closely with them both. So with these specific customers and projects making progress, we expect RFID to continue to be our core growth driver. The base customers were established by the end of 2021, and our transformational projects are on track. We also kept our track record of 100% customer retention in RFID. So as our customers' use cases grow, we believe we'll grow with them. Now RFID is our main growth driver. But in Q4, we also had strong growth metrics in premises and our overall business. First, premises usually is down sequentially in Q4 following the government year-end that drives growth in Q3. In Q4 and '21, our Premises business was up 6% sequentially versus Q3 rather than being seasonally lower. Another important metric, software and services revenue was up 20% in Q4 versus Q4 2020. Finally, our revenue per employee for all of 2021 was $315,000 per employee, up from about $267,000 per employee in 2020. Now the final area we had to address in Q4 to put us in position for a strong 2022 focused entirely on driving growth and business model leverage were vestiges from the peak of COVID. In late 2020, the public transit industry was hit hard. A few long-term customers struggle to pay their bills. Consistent with our conservative accounting policies and to remove distractions from executing our growth plans, we've charged off all of these outstanding receivables. They're mostly from 2020 and mostly in public transportation. It's a onetime noncash expense, but it skews our Q4 results. We believe we'll still collect some of these receivables, and we'll fight for every penny because whatever we collect is cash, but we need to comply with our policies on overdue accounts receivables. Going forward, our transit customers are either on prepayment terms or are now part of much larger diversified public companies. The business message is that it happened in industries that had a clear onetime impact from COVID shutdowns. We're confident it won't recur, both because the industries have stabilized, and we've taken a conservative payment policy to companies in these industries. Our new CFO, Justin Scarpulla, who will be on the call in a minute will go into more details. It's painful for our Q4 GAAP results though. I mentioned our 2021 operating expenses were about 3% over our 2020 operating expenses. This includes the cost of expense -- to expense these receivables. Without those charges, our leverage would have been even more with expenses basically flat, while revenues grew 19%. GAAP includes them though, and we own our own decisions. So that's how we're reporting them. For our ongoing business model for 2022 and thereafter, though, we do not expect to see this again. So in summary, 2021 laid all the groundwork for a strong 2022 as we built our teams, retained and expanded our customers, grew design wins in NRE and managed another volume step up to meet customer demand. Our major transformational projects each made progress with most now having designs done or well underway and preliminary orders placed for some. Our RFID business is clearly positioned going into 2022 to lead in the huge NFC and advanced RFID market that's taking off now. Our Premises business is also on a strong growth cycle to support our overall growth and business model leverage. Now we faced some issues in Q4 and fixed them. We put in place systems to control financials when we have step-ups in RFID unit growth and eliminated the last carryover effects of shutdowns, especially in the transit industry. We think this puts us in position both operationally and from a balance sheet perspective for strong, consistent leverage growth in 2022. So with that, I'll turn the call over to Justin to go through our financial results in more detail, then we'll look at 2022 and beyond.