Pravin Rao
Analyst · Sandeep Shah from Equirus Securities. Please go ahead
Thank you, Salil. Hello, everyone. Hope you and your family are doing good, safe and healthy. Growth accelerated further in quarter four with year-on-year constant currency growth of 9.6%. Growth momentum was strong across various business segments with three of them, financial services, high-tech and life sciences reporting double-digit growth. Volume growth was strong, despite quarter four traditionally being a soft quarter. Most of the critical operating parameters continued to improve during the quarter. Utilization increased further to a new all-time high of 87.7%. Onshore effort mix reduced further to a new low of 24.3%. Subcon costs increased further by 50 bps due to growth acceleration and high utilization. We won 23 large deals in quarter four, totaling $2.1 billion, six each were in financial services and retail; three in life sciences; and two deals each in communication, manufacturing, energy utility resources and services, and high-tech segments. Region-wise, 16 were from Americas, six were from Europe and one from rest of the world. The share of new deals in quarter four was a healthy 52%. For FY 202021, the large deal TCV crossed $14 billion. Share of new deals within this $14 billion was $9.4 billion higher than TCV of all large deals signed in FY 202020. Client metrics remained robust with 100 million clients count increasing to 32, an increase of four year-on-year. We added 130 new clients in the last quarter. Net employ addition during the quarter was over 10,300 and share of women employees increased to 38.6%. Voluntary attrition for IT services calculated on an annualized basis increased to 15.2%, as demand for talent increased. We have implemented salary increase effective January 1, 2021, and as mentioned by Salil already, the next cycle will kick off from July 2021 in the phase manner with the start date of July 2021 for majority of our employees. Moving to business segments, financial services continue to report industry-leading performance with growth momentum improving further. In the last few quarters, we have seen strong demand uptake in areas that banks are hard to significantly invest in post-COVID such as customer experience transformation, front to back digitization, mortgages transformation, call center technology and operations, lending services, as well as higher investments in large end-to-end digital transformation programs. In FY 202021, we have 125 large deals from the segment, including six in quarter four, which provides a solid base for growth in the coming year. Sequential improvement continued in the retail segment, along with improvement in deal activity. While many of the sub-segments in retail remains challenged, we see opportunities in areas like infra labs modernization, adoption of micro services architecture, cloud strategy and workload migration and cybersecurity. Given the pace of recoveries in second quarter of FY 202021 and net new large deal wins in second half of FY 202021, we remain optimistic about this sector as we look ahead into FY 202022. Communication segment weakened marginally in the last quarter. However, with the deal wins, we expect the performance to improve in the coming quarter. Digital led transformation, consolidation, 5G, edge computing, cybersecurity, next-gen technologies like AI, IoT will be the disrupting themes in CMT. Energy, utility, resources and services vertical remained soft for most of FY 202021, due to constraint spend in the oil and gas, travel and hospitality, and resources sector. However, we see signs of stability returning to various sub-segments, given some of the recent large deals wins and quality new account openings. We see opportunities in the areas of cost takeout, vendor consolidation, cloud led transformation and asset monetization, smart grid initiative and uberization of services. We have a strong deal pipeline, despite pressure on discretionary budgets in some of the impacted customer industries. Manufacturing was one of the most adversely impacted sector because of COVID. While automotive and industrial segments are emerging strongly as the economies open up. Aerospace sector will take few quarters to get back to previous capacity. We have seen significant traction and momentum as evidenced by the new wins throughout the year including the largest ever deal in Infosys history signed in quarter three. We are very positive on the sector on the back of strong relationship built during the pandemic and continued net new wins throughout the year. Even as the effects of pandemic continue and as companies emerge from crisis, our pipeline in the sector is strong and we are confident of gaining market share. Infosys BPM has grown at double-digit rates, with clients investing significantly in digital transformation to enhance efficiency, effectiveness and experience in business processes within their enterprise and global shared services environment. Lot of this growth is driven through combined IT plus BPM deals, capital carve outs, vendor consolidation and managed services. The digital portfolio contribution to overall revenue increased further to 51.5% in quarter four, with robust growth of 34.4% year-on-year in constant currency terms. In FY 2021 digital revenues have grown by 29.4% in constant currency terms. We continue to expand these digital capabilities, especially with Infosys Cobalt Cloud portfolio. In the last quarter we announced the partnership with LivePerson for Conversational AI to help brands manage AI-powered conversations with consumers and employees. We also launched Infosys Cortex, AI-First, Cloud-First Customer Engagement Platform and applied AI cloud build on NVIDIA DGXTM A100 systems. We completed a definitive agreement to purchase assets and onboard employees of Carter Digital, one of Australia’s leading and award winning experienced design agencies. In quarter four, Infosys was ranked as leader in nine services related capabilities across digital pentagon areas by industry analyst. With that, I hand over to Nilanjan.