Pravin Rao
Analyst · Ashish Chopra from Motilal Oswal Securities Limited. Please go ahead
Thanks, Salil. Hello, everyone. Let me extend my wishes to everyone for a great 2019 ahead. We had broad-based momentum during the quarter, which led to year-on-year growth crossing 10% in constant currency terms at overall level and also for retail, energy, utilities resources, and services, manufacturing and hi-tech at the company’s level. Volume grew 2.6%, which is good considering that quarter three is a seasonally weak quarter. Client additions were particularly strong with 101 new client additions partly aided by Fluido acquisition. Top client metrics were stable during the quarter. Attrition, which has been an important area of our focus declined by 2.1% to 17.8% at the standalone level and 2.3% to 19.9% at the group level. Gross addition of employees was over 18,500 in quarter three, almost similar to quarter two level. Employee count at the end of the quarter was over 225,000. We had 14 large deals during the quarter with the PPE of near $1.57 billion. 7 deals were in Americas, 3 in Europe, and 1 in rest of the world. Vertical wise, 4 deals which were in FSI and manufacturing; 2 in communications and 1 is in retail, life sciences, EURS and other business segments. Planned budgets for 2019 are progressing as per normal timeline in most large verticals. Overall budgets are expected to be flattish with higher allocation towards newer areas focused on same business segment. Now, let me give some color on the various business segments. Financial services sector continued to grow on the back of sustained momentum in client spend and the ramp up of previous wins. We are seeing momentum in new account acquisitions and the expansion of accounts opened recently. Growth in Americas was driven by robust deal wins and market share gains in our top accounts. However, Europe performance was weaker in the last quarter, primarily due to impact of the loans. Clients continue to increase spend in digital, analytics, cloud, cybersecurity and other new technology domains. Sequential performance in retail segment was affected by Q3 weakness. Our increasing focus on digital transformation with deals in sub-segments of CPG, transportation, logistics, apparel, consumer tech et cetera is resulting in steady increase in deal wins and deal pipeline. We are seeing increased client interest in cybersecurity, cloud, analytics, retail store ops, and infrastructure outsourcing. Clients are countering the Amazon effect by implementing multiple strategies focusing on customer experience and convenience. Communication sector remains under pressure with the sector specific headwinds. However that also opens up new opportunities for outsourcing to improve efficiency and reduce costs. Our performance remained relatively stable even in a seasonally weak quarter due to ramp up of previous deals wins, and we expect further momentum in the coming quarters. We are seeing increased interest in areas like cybersecurity, customer experience, IT, analytics, cloud computing, et cetera. Energy, utility, resource, and services segment continued its strong momentum with ramp-up in the previous deal wins and thus led by utilities in Europe and services in America. While energy and resources segments are feeling the pinch of lower oil and commodity prices, our growth was supported by strong client spend. Customer service and digital experience transformation remains the top agenda for utilities sector along with focus on cloud migration, RPA, digitization of legacy systems and smart grid. Energy companies continue to invest in IoT, RPA and digital context to enhance efficiency and reduce costs. We had strong growth in the manufacturing segment despite seasonality. The spending is being directed towards digital, e-commerce, analytics, cloud. Also companies are focused towards investment in autonomous technology, electric vehicle technologies and green initiative. Aerospace and defense companies are optimally spending in core areas while industrial manufacturing companies are spending towards integration of digital platform, modernization of legacy systems and IoT. We have a healthy pipeline of deals and newer contract wins across geographies. Life sciences performance remained flattish due to seasonal factor and weakness select key plans, health care witnessed stronger performance. Coming to digital, we’re seeing good traction in our digital strategy. And this portfolio is progressively consuming larger share of overall revenue. Digital is already growing at a faster rate across client verticals and geographies. We’re accelerating our digital journey through focused investments in learning [indiscernible] and by building a team of digital strategists. We have been rated as leaders in many of the services across the digital pentagon in recent analyst ratings, which is a testimony for the quality and the overall offerings. With this, I’ll pass on to Jayesh.