Christopher Oddleifson
Analyst · Compass Point. Please go ahead
Thank you, Daniel. Good morning, everyone, and thank you for joining us today. With me, as usual, is Rob Cozzone, our Chief Financial Officer, who will take you through our financial results following my comments. We ended 2016 with a continuation of strong fundamentals and positive operating trends. Inclusive of M&A expenses, EPS on a GAAP basis was $0.64 per share in the fourth quarter. Excluding these costs, net income totaled $20.2 million, or $0.76 per share. Rob will cover the quarter in more detail shortly. I'd like to focus my comments on the full-year just completed. Our record financial performance for the year was marked by strength on many fronts including: organic loan growth despite rising competition; very strong core deposit generation; continued low funding cost; growing fee revenues led by our high priority investment management business; disciplined expense management that has driven our operating efficiency ratio down further; steadily building capital trends; tangible book value per share grew another 10% this year, even while absorbing another acquisition. And lastly, sound credit quality, despite an increase in nonperformance in Q2 which Rob will cover in a moment. Our loss rate for the full-year was a paltry 1 basis point, but I've consistently said that we fully expect to return to mean loss experiences that benign credit cycle inevitably reverse. Beyond the numbers much was accomplished last year moving the Rockland Trust franchise forward. We considerably strengthened our Southeastern Massachusetts presence with the New England Bancorp acquisition in Cape Cod, which closed in November, and acclaim to acquire Island Bancorp at Martha's Vineyard, which is expected to close in Q2. We are often running in the former and focus on integrating the latter. Both are expected to be accretive to earnings and bring us attractive customer bases in familiar markets. We continue to make strides in the coveted Greater Boston market, by capitalizing on the former Peoples Federal franchise which we acquired in 2015. We are experiencing strong retention of these customers, as well as compelling new business volumes, fee generation and net loan growth. We've operated in the Boston market for quite a while but having an on the ground presence is proving very beneficial. We continue to expand our product set in keeping with the needs and preferences of our customers. This includes for example any equivalent leasing for our commercial clients, implementing online, mobile and tablet enhancements including Apple, Samsung and Android pay along with various security features. Our efforts to promote the Rockland Trust brand and have a sustained marketing presence throughout the year is clearly paying off. Brand awareness continues to grow even faster than expectations, especially in our newer markets, hitting the new customer relationships. Additionally our ability of continued delivering exceptional customer service to our existing relationships has been demonstrated through studies that measure customer satisfaction in our industry. And we continued to garner third-party recognition for our community and diversity contributions. We were named The Boston Globe’s Top Places to Work survey for the eighth consecutive year and ranked number one among financial institutions this past year and number two among all large employers in Boston. We also earn 100% on the Human Rights Campaign Corporate Index, an index that measures LGBT policies and practices in the workplace. Turning to the macro environment, the local picture remains pretty promising with unemployment in Massachusetts hovering around 3% and GDP growth of 3.7% in Q3. Wages grew by over 6% in Q3 from the prior year. So it does appear we’re approaching full capacity with a tight labor market and scarcity of skilled workers crossing up in certain places, yet pockets of unemployment do remain in the state. On the real estate side, inventory remains great [ph] especially in Greater Boston keeping prices relatively high in generating the need for more housing. In the Mayor’s recent State of the State Address, he recognized the need for housing to support economic growth. Mortgage demand remains solid but concord with the rising rates are also starting to lenders are bidding to take a more cautious approach than some construction lending. On the national side, much uncertainty exists for corporate America and the bank industry in particular in anticipation of the new administration and ushered in within a few short hours. The how, what and when of tax reform, regulatory release, trade policies, infrastructure spending and pace of interest rate increases creates many different scenarios follow us to digest, and like all our listeners today, we’ll monitor these developments very closely. Looking ahead, we never get over invested in any one scenario and keep our assumptions grounded in current realities. The core of our strategic approaches and a wavering commitment with discipline and focus, we devote our resources to leverage our competitive advantage and aren’t distracted by endeavors that detract from that. Basically we know we’re good at and we go after that. Among our priorities this year are, sustaining our investment in digital space, customer preferences continue to ratchet up and the fin-techs are making inroads, traditional banking services via this medium continuing to press ahead in Greater Boston by a targeted marketing programs including a brand new marketing campaign focusing on communicating our unique ability to build strong relationships with our customers, leveraging our centers of [Technical Difficulty] and exploring opportunities such as the large student population. Continuing to make inroads in the various customer bases of our recent acquisitions, our deeper product set especially investment management and home equity is a natural fit in these markets. Continuing to optimize our branch configuration through the full range of modernizing consolidating and closing options, along with opening a few select branches in target markets, and of course staying vigilant in our compliance efforts with cyber security being a major area of focus. So there is a lot going on in our company but all focused on sustaining our momentum and continuing to build franchise value. Before handing it off to Rob, I’d like to welcome our newest Director, Mary Lentz, who joined our Board this past quarter. Mary has 34 years of commercial real estate experience and is a valuable addition. I'd also like to once again acknowledge the enormous contribution to our success from each and every one of our Rockland Trust colleagues. Day-after-day and year-after-year, they never waver in their passion for service excellence, community involvement and taking on new challenges. With that, I'll turn over to Rob.