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Imperial Oil Limited (IMO)

Q3 2020 Earnings Call· Fri, Oct 30, 2020

$127.74

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Transcript

Operator

Operator

Ladies and gentlemen, thank you for standing by. Welcome to the Imperial Oil’s Third Quarter 2020 Earnings Conference Call. At this time, all participant lines are in a listen-only mode. [Operator Instructions] I would now like to hand the conference to your speaker today, Dave Hughes, Vice President of Investor Relations. Please go ahead, sir.

Dave Hughes

Analyst

Thank you, operator and good morning, everybody. Thank you for joining us on our third quarter earnings call. Start off; I’m just going to introduce the senior management we have here in our virtual room. We have Brad Corson, Chairman, President and CEO; Dan Lyons, Senior Vice President, Finance and Administration; Theresa Redburn, Senior Vice President of Commercial and Corporate Development; and Simon Younger, Senior Vice President of the Upstream. As usual, I’m going to start with the cautionary statements and note that today’s comments may contain forward-looking information. Any forward-looking information is not a guarantee of future performance, and actual future financial and operating results can differ materially depending on a number of factors and assumptions. Forward-looking information and the risk factors and assumptions are described in further detail on our second quarter earnings press release – sorry, third quarter earnings press release that we issued this morning, as well as our most recent Form 10-K and all these documents are available on SEDAR, EDGAR and on our website. So, please refer to those. Our format is going to follow our usual format. We’ll start with some opening remarks from Brad. And then Dan will take us through the financial results. And then back to Brad for an operational update. Once that’s done, we’ll then move to the Q&A. So with that, I’ll turn it over to Brad.

Brad Corson

Analyst

All right. Thank you, Dave. Well, good morning everybody, and welcome to our third quarter 2020 earnings call. I hope each of you and your families are continuing to stay healthy as we continue to manage through these challenging times. While the third quarter continued to present challenges related to the current pandemic and overall economic environment, we certainly saw material improvement over the second quarter, and I’m pleased to say that we continue to demonstrate our ability to adapt to the changed environment and deliver significantly-improved results, a testament to the resilience of our company. Our strong balance sheet and level of integration coupled with a significant progress we’ve made towards delivering on our expense and capital spending reductions has underpinned our performance over the past several months, performance that continues to improve month-over-month. As I’ve said before, the company is well positioned to capture the value of improving market conditions going forward. The health and safety of our employees and contractor workforce continues to be our top priority. And as we’ve been doing, since this global pandemic began, we continue to take COVID-19 mitigation steps at all of our operating facilities and office locations. And finally, I’d also like to take this opportunity to once again, express our deep, deep appreciation and gratitude for all those working on the front lines of this global pandemic. We can’t thank them enough for the sacrifices they are making to keep us all safe and provide us with our essential services. So now, let’s talk about the third quarter results. While ongoing low in the normal global demand continues to impact crude oil and product prices. We did see demands improve materially through the quarter, and that improvement coupled with the steps we’re taking to reduce our expenses and reduce our…

Dan Lyons

Analyst

Thanks, Brad. Our third quarter net income was $3 million compared to net income of $424 million in the third quarter of 2019. The decrease was driven by lower crude prices; lower refining margins and lower volumes associated with COVID-19. These negative impacts were partially offset by the substantial reductions, and production and manufacturing expenses mentioned by Brad. Looking sequentially, results improved $529 million from the second quarter of 2020, which included a non-cash gain of $281 million associated with the reversal of an inventory write-down we took in the first quarter of 2020. Excluding this non-cash item, we saw sequential quarter improvement of $810 million driven by improved market conditions across all our businesses and supported by sustained cost reductions. Looking at performance by business line, Upstream recorded a net loss of $74 million in the third quarter of 2020, up $370 million compared to a net loss of $444 million in the second quarter, or an increase of about $600 million excluding the non-cash gain of about $230 million in the Upstream associated with reversal of an inventory valuation charge in the second quarter. Higher realizations improved results by about $530 million and higher volumes added about $90 million. Turning to the downstream, net income of $77 million in the third quarter was up about $110 million compared to a net loss of $32 million in the second quarter. Again, excluding the non-cash gain in the second quarter of about $50 million for the downstream results improved about $160 million sequentially. The increase was mainly driven by higher margins and volumes. And finally, our chemicals business continued as positive contribution earning $27 million in the third quarter of 2020 compared to $7 million in the second quarter. this increase was primarily driven by stronger margins. Looking at cash…

Brad Corson

Analyst

All right. Thanks, Dan. So now, let’s move on and talk about operational performance for the quarter starting with production. Upstream production average 365,000 oil equivalent barrels a day in the third quarter and while volumes were down 42,000 barrels per day versus the third quarter of 2019. This was mainly due to the advancement and extension of the second Kearl turnaround as well as the third-party diluent pipeline outage I mentioned earlier and I’ll talk more about that in a minute. These results also reflect a production increase of 18,000 oil equivalent barrels per day versus the second quarter of this year. And once again, we took the opportunity to optimize our maintenance plans in the current environment by advancing and extending the work both at Kearl and Syncrude. So, now let’s move on and talk about each asset specifically, starting with Kearl. In the third quarter, we produced 189,000 barrels a day on a gross basis at Kearl, down from 224,000 barrels per day in the third quarter of 2019, but essentially, flat with the second quarter of this year. Last year has been typical. we carried out our second plan turnaround in late September with only a couple of weeks impacting the third quarter production. This year however, given the business environment, we opted to advance this turnaround and extended taking approximately six weeks to complete the work, but entirely within the third quarter. This allowed us to better manage the health and safety of our workforce through appropriate physical distancing. But it also allowed us to complete the work at a significantly lower cost. Also, impacting Kearl in the quarter, as I mentioned was the outage on the pipeline, that supplies diluents to Kearl, which occurred at the end August. Shortly after the outage, we were…

Dave Hughes

Analyst

Okay. Thanks, Brad. operator, we’ll take the first question now.

Operator

Operator

[Operator Instructions] Our first question will come from the line of Neil Mehta from Goldman Sachs. You may begin.

Neil Mehta

Analyst

Good morning, team. Thanks for doing this. The first question I had was just around capital intensity and spend, it was exceptionally low in the quarter and capital intensity was very good here. I would imagine that’s not a run rate type of CapEx number. Can you just kind of help us understand what was it that drove spend lower and then give us an early preview of what 2021 spend could look like recognizing you got to be able to stay here in a couple of days?

Brad Corson

Analyst

Yes, Neil. Thanks for that question. Well, in terms of the current spend rate, I think that’s very much reflective of both the proactive steps we have taken to manage capital to ensure we’re focused on the most – the highest priority projects, the highest value projects. but at the same time, be selective recognizing the business environment that we are in today. We have been focused on our sustaining capital, but also limiting our focus on growth, but being mindful that we want to be well positioned for an eventual recovery in the market. capital expenditures has also been impacted by our ability to execute work. We want to ensure the safety and health of all of our workforce, employees and contractors, and that, in many cases, dictates how quickly we can execute work, how many workers we can have on site at any one time, what sort of distancing is appropriate and all that impacts pace of activity. So, it’s really a combination of that selectivity capital discipline, but also execution pace that is driving the levels we see today. we’re quite comfortable with those levels and that’s the reason for our revised guidance, so that we can reflect that to the market. As we look ahead to next year, I would expect some increase in levels of capital spending versus that $900 million, which will be driven both by our view that we will be able to improve execution pace as we move out of this pandemic. But at the same time, there are some key activities that we will resume and continue to focus on in 2021. So, I hope that’s helpful for you and that, as we said, as our Investor Day coming up and we’ll give you much more clarity on that plan in November.

Neil Mehta

Analyst

that’s really helpful. and I don’t want you to preview too much here, but if you just think at a very high level 2020 versus 2021. what are the incremental projects that are at the top of the queue for you, where you would think that would bridge to spend higher and why do you think those are good projects that would drive for turns higher over time?

Brad Corson

Analyst

Well, Neil, I think, a lot of the projects are a continuation of things we already have in the portfolio and that we’re already working on. So, it’s continued advancement of those projects. We do have some additional projects on the horizon. but I think I’d rather wait until Investor Day, so we can get into those in more detail with you and be able to fully describe the benefits, and how they fit into our strategic work plan.

Neil Mehta

Analyst

Great. Can I take one more in here, which is just your thoughts on the refining environment and particularly, utilization at Imperial was certainly better than a lot of your U.S. peers, talk about how you think downstream plays out in Canada for here. And then also talk about crude and feedstock and whether there is a profitability of those assets in environment, where light crude, particularly Syncrude could be pretty tight.

Brad Corson

Analyst

Yes. Well, to describe the outlook for refining, it’s really driven by demand. So, where are we with demand, as I described for gasoline and diesel, we have seen a significant recovery versus where we were kind of at the lowest point in the second quarter. We’re still short of historical demands by a few percentage points for each of those products. And then of course, jet, as I mentioned, we are far below historical demand. So, the real driver for refinery utilization for us is going to be what happens with demand going forward. We had been on a trajectory of pretty steady demand improvements across all those products through the end of the third quarter. but now, as we find ourselves in the fourth quarter and very unfortunately as we’re experiencing in Canada, but in the U.S. and key countries around the world. There is a significant increase in COVID cases. And so that is causing a change in behaviors again. So, the question is what impact will that have and how long will it last? And we just don’t know that. We’re obviously hopeful that we’ll see demand continue, that will allow us to achieve these sort of utilization rates, if not higher. But it’d be premature to commit to that. In terms of crude and feedstock, our Canadian refineries are well positioned to take advantage of lower cost crude streams here in Canada that gives us an advantage often versus U.S. refineries. We also have some level of integration with our own production operations and that also gives us some advantages. So, with that integration, we continue to be optimistic about the future for our downstream business.

Neil Mehta

Analyst

Thanks, Brad. Thanks, Dave.

Operator

Operator

Thank you. Our next question will come from the line of Asit Sen from bank of America. You may begin.

Asit Sen

Analyst

Thanks. Good morning. So, just following up on your commentary on CapEx, Brad you’ve gone through all the major turnarounds that are now behind you. and then with all these impressive costs and efficiency gains, but particularly at Kearl, how would you characterize your sustaining CapEx as we get into 2021? How would you characterize that?

Brad Corson

Analyst

Well, I think that the sustaining CapEx we’re looking at in 2021 is going to be comparable to what we’ve seen in historic levels and I don’t have that number off the top of my head. Maybe, I’ll let Dan kind of chime in with some more specifics. but we see those sustaining CapEx levels as being quite appropriate to maintain the viability of the business and allow us to continue to deliver these strong reliability and overall performance results. So, I don’t know if that answers your question if you’re looking for more quantification as we move to next year. Again, I don’t really want to share any new targets until we get to Investor Day.

Asit Sen

Analyst

Okay. That’s fair, Brad. And then a bigger picture question. We’re seeing a lot of changes in the industry, but in the U.S. and in Canada, and your thoughts on M&A and how do you see opportunities as it relates to Imperial and what do you see as the potential impediments to this we have a consolidation that we’re seeing right now?

Brad Corson

Analyst

Well, you’re exactly right. There is a lot of activity in that space recently, both in the U.S. and of course, Canada. For Imperial, as I’ve said before and it’s really, no change, we continue to keep the aperture open for any – select uniquely accretive and strategic opportunities that may be available. But honestly, our focus right now is maximizing the profitability of our existing portfolio of assets. And so that’s what we’re doing. I highlighted some of the activities at Kearl as an example of that. I talked about Strathcona, the cogen, completing all the turnaround activities and all these structural improvements in operating costs and our discipline around capital, all that is fundamentally lowering the break even of our existing assets and allows us to increase our cash flows, and we think that is critically important in this business environment. So that’s our priority. But again, we’ve got an eye on, the aperture is open for any potential M&A, but that’s not our priority and we don’t need M&A. given we’ve got a deep portfolio of future growth projects as well. But the market is evolving and that is causing new assets to come into play. And so it’s important to keep an eye on it, in terms of impediments, I think it comes down to what I’ve talked about before, and that is our potential sellers and potential buyers able to align on value and future views of what the market will be and fundamentally, do the potential buyers have the financial strength to take on more assets. And so today, there’s probably a limited pool of potential buyers.

Asit Sen

Analyst

Appreciate the color. Thanks, Brad.

Brad Corson

Analyst

Thank you, Asit.

Operator

Operator

Thank you. Our next question comes from the line of Greg Pardy from RBC Capital Markets. You may begin.

Greg Pardy

Analyst

Thanks. Good morning. Brad, with Alberta now, lifting curtailment as you pointed towards. I’m just wondering what that means for Kearl. but as opposed to a broad question, because I know it means higher rates, but could you remind us maybe just on – not so much the calendar stream capacity, because I think that’s 240,000, but maybe just what daily capacity rates are, and even perhaps what some of the highest rates that you’ve achieved, even if over short periods of time. I’m just trying to get an understanding as to whether, the asset certainly sounds like it’s operating extremely well and I’m wondering if that 240 is going to begin to glide up with time?

Brad Corson

Analyst

It’s a great question, Greg. And so first, let me start with a comment about curtailment. Certainly, we are delighted and quite pleased that the Alberta government has kind of lifted the quotas for December. We think that’s a very necessary step, a prudent step. I would argue an overdue step, but very pleased to see that they have taken that step. I do view it as a partial remedy though. I very much would like to see the government proceed with eliminating curtailment altogether, because I think, even while it’s suspended, it creates this overhang of uncertainty for the industry as it relates to future growth investments. And so I think in order to fully address that going forward, it would be quite appropriate for the government to remove that requirement altogether. But I am pleased with the first step. And so then as we think about how does that affect us, not having a quota in December looking forward for Kearl’s performance. As I described, Kearl has performed extremely well since mid-September to the four-week running record of 313,000 barrels a day. I think that’s a strong indication of the potential of Kearl. for the month of October as I mentioned, we’ll probably see something more like 300,000. So, we clearly have the potential to exceed 280,000 barrels a day that we’ve indicated in the past. The question of course, is how all that kind of lines out over the course of the year, where we have seasonal variations, we have turnarounds and other maintenance activities that we have to account for. And that’ll be, I think, a key topic for us on Investor Day to share with you what our latest profiles look like. But needless to say, we continue to feel very encourage and optimistic about Kearl’s capability. And so I expect, you’ll see us continue to raise our views and targets for that asset.

Greg Pardy

Analyst

Okay. Okay. Good to know. Thanks for that. So, we’ve gone – let’s go from kind of the best to maybe, an asset that’s still not meeting its objectives. So, with Syncrude, the bidirectional pipeline as you mentioned here is teed up. That’s great from a redundancy – feedstock redundancy standpoint. Curious as to whether you think the bidirectional pipeline puts you in better stead than to achieve the 90% utilization rate, but at the same time from an operating cost perspective, is it going to be enough, or is this a situation, where you really need to begin to take absolute costs out of the equation?

Brad Corson

Analyst

Well, a couple of comments on Syncrude. first of all, I do think the bidirectional pipeline is a significant enabler for that asset. Having that capability that provides additional flexibility for the asset, allows greater utilization, I think is really important both to volumes’ performance, but also cost – unit cost performance. So, I’m really excited about getting that line, commissioned and started up by the end of the year. Is it enough to achieve our volumes and cost targets? I would say no. It’s certainly a contributor, but we need Syncrude to continue to look for ways to drive their cost structure lower and continue to look for other ways to improve their utilization. 2019, I think, was a really good year for Syncrude. And I think demonstrated what is potential. Obviously, a lot of unfortunate circumstances this year that has hindered that asset, but hopefully, once we get passed the COVID implications get passed this year, get the bidirectional pipeline on, continue to support from all of the owners to ensure we’re leveraging our individual experiences and bringing that to the asset. Hopefully, all those things together, we’ll get us back on a path of continued performance, continued cost efficiency that’s critically important for that asset.

Greg Pardy

Analyst

Okay. Last one for me. And I’m going to sneak it in like Neil did. Do you think Syncrude recognizes that it’s 80% owned by Suncor and Imperial? Or is it still because it’s just your reference to Syncrude has to kind of do this, but at the end of the day, you two guys own it, you think there’s the recognition internally at that organization that it’s now an operating asset?

Brad Corson

Analyst

I think very much it’s recognized. We have a joint owners committee that works very closely with Syncrude. I think there’s clear recognition of everybody’s role and their commitment to achieve our mission together. So, it’s been a hard road, but everybody recognizes what the potential is and they’re all working together to achieve that.

Greg Pardy

Analyst

Terrific. Thanks a lot, Brad.

Brad Corson

Analyst

Thanks. Greg.

Operator

Operator

Thank you. And our next question comes from the line of Benny Wong from Morgan Stanley. You may begin.

Benny Wong

Analyst

Hey, good morning, team. Thanks for taking my question. Just wanted to follow up around the cost reductions, which it looks like you’ve exceeded your target of $500 million. Can you provide any color thoughts of where maybe your initiative exceeded your original expectations and any thoughts of what number that will ultimately be by year-end and any early thoughts in terms of how we think about the potential for more in 2021? I think you mentioned a cogen unit with the cost savings of that’d be something incremental that shows up next year.

Brad Corson

Analyst

It’s a great question, Benny. I’m quite proud of the organization and what they’ve achieved since the beginning of the year and since we set that target of $500 million we are far outpacing that target. As I mentioned, for operating costs, we’re already $813 million below, where we were in 2019. And honestly, it’s difficult to point out one specific place, because it’s really across the board, every single asset is demonstrating lower costs this year. And likewise, in our corporate headquarters, we’re also delivering lower costs. So, everybody is contributing to that success. I highlighted the Kearl unit costs just as an example of where we’ve made just great improvements. And so there, we had indicated we’re going to try to achieve $4 per barrel reduction this year. We’re already well ahead of that and close to achieving our $20 per barrel longer-term goal. But what’s driving that all these efficiencies, all these cost savings; it’s a combination of selectivity of what we work on. It’s a combination of applying technology. It’s making smart choices. We have had reductions in our contractor workforce and that’s contributing. So, it’s a wide variety of things. but most importantly, it’s across all assets and we expect to carry a significant amount of those savings into next year.

Benny Wong

Analyst

Great. That’s very helpful, Brad. Thank you. My follow-up is, just wanted to get your thoughts, high-level thoughts around the recent headline news that we’ve seen around Cenovus acquiring Husky. What do you think that means sort of industry? And if you think that is an indication that we could see some more oil sands M&A or is that more of a very unique situation between those two companies? Thank you.

Brad Corson

Analyst

Well I think, we all woke up to a little bit of a surprise on that Sunday morning when it was announced. I have no clue as to how long they’ve been talking to each other. I’m not surprised that we are starting to see some M&A. We have been at relatively stable prices for the last four months now probably. And as I’ve said in the past, the biggest challenge is buyers and sellers aligning on price, but when price stabilizes that that helps to converge. I think every transaction is unique, and I don’t think you should read too much into one transaction as to what it means for other transactions. There may be more, there may not be, especially now as prices have fallen a couple of dollars a barrel that may cause people to step back and think more about it. So, time will tell, Benny.

Benny Wong

Analyst

Great. Thanks, Brad.

Operator

Operator

Thank you. And we have another question from the line now, Mike Dunn from Stifel FirstEnergy. You may begin.

Mike Dunn

Analyst

Thank you. My question is on Cold Lake. I’m just wondering if the Q3 volumes were negatively at all by my curtailments perhaps you ramped up Kearl in September and whether or not that’s going to be an issue for you in Q4, if you try to shoot the lights out at Kearl at least in October and November while there are still curtailments in place. just by my math, I think you’d need to get closer to $150 million for Q4 at Kearl to get your annual guidance and I think you had talked to us kind of down to $140-ish million or lower per year as the kind of current outlook.

Brad Corson

Analyst

Yes. For Cold Lake in the third quarter, we did not have any curtailment impacts and we delivered that 131,000 barrels per day for the quarter, which was up from the second quarter. Second quarter, we had our turnaround at one of our key plants there the Mahihkan Plant. As I recall, there might have been some additional minor maintenance that carried into the third quarter. We’re currently producing volumes, notably higher than that 131,000 and really more in line with our prior guidance we had given of around 135,000 barrels a day, and we still feel good about that guidance for the rest of the year and are not concerned about curtailment in the month of November and then of course, the quarter goes away in December.

Mike Dunn

Analyst

Okay. Thanks, Brad. That’s all for me. Appreciate the time.

Brad Corson

Analyst

Thanks, Mike.

Dave Hughes

Analyst

Okay. And Brad, we did have a couple of questions come in ahead of time, which I’ll read out. The first one comes from Matt Murphy from Tudor, Pickering, Holt. Seeing a number of renewable biodiesel projects, picking up around the world and in the U.S., appreciate the part of this is largely a function of less profitability, but can you speak to these projects as a potential opportunity for Imperial in Canada, whether that be from an economics perspective or through an ESG lens.

Brad Corson

Analyst

Thanks for that question, Matt. We’re always looking for projects that can efficiently deliver value to our shareholders and there are a number of different ways, with that we can participate in renewable fuels. In fact, we already blend ethanol and renewable diesel at a number of our terminals. And as you may be aware, we offer products like our synergy, gasoline and diesel efficient that allow our customers to improve their fuel efficiency and reduce emissions. So, this is clearly a focus for us and we continue to look at other opportunities that could maximize our renewable volumes to reduce emissions. We’re focusing on areas that are aligned with our corporate competencies, I would say, as well as the asset portfolio that we have in the businesses that we have in place. We’re currently pursuing a number of renewable fuel initiatives across our downstream that will allow us to deliver more renewable fuel to our customers and really in an expanded set of markets. And if you look a little bit longer-term, a little bit further out, there’s even some larger initiatives that we’re currently evaluating. But decisions on those are still very dependent on what happens with evolving regulations, like the clean fuel standard, as well as market conditions. But clearly, this is a focus area for us. So, I appreciate the question.

Dave Hughes

Analyst

Okay. And the second question from Manav Gupta from Credit Suisse. Can you talk about benefits of PFT technology at Kearl and how it allows you to get higher pricing relative to bitchumen?

Brad Corson

Analyst

Yes. thanks for that question, Manav and it’s exciting to talk about PFT. Imperial was the first to deploy PFT technology commercially, and of course, that is at our Kearl operation. The PFT technology allows us to produce bitchumen at a lower cost and a much lower carbon intensity than other oil sands technologies. And as you’re maybe aware and this contributes to the advantages, but it eliminates the need for an upgrader, and that of course, significantly reduces capital requirements at the frontend, but also operating costs as we go forward. And so once Kearl bitchumen is produced at the site, it of course, still needs to be blended with diluent before being shipped via pipeline or rail. but then it’s sold directly to the market and can be run straight in the refineries. So that allows us to achieve prices in line with WCS. So again, a very favorable technology for us to use at Kearl.

Dave Hughes

Analyst

Okay. Operator, any other questions on the line?

Operator

Operator

And our last question will come from line of Dennis Fong from CIBC. You may begin.

Dennis Fong

Analyst

Hi, good morning. And thanks for taking my question. And just really – the crux of the question really just focuses around the removal, excuse me, of the Alberta governments curtailment policy. And so I was just more so curious as to how you’re thinking about managing or balancing the thought process of ramping up volumes on your various oil sands facilities versus what could eventually become the capacity on egress and the potential impacts around local pricing specifically on wining differentials and how you’re planning to moderate or mitigate or balance the thought process of ramping up volumes versus transporting them to the various demand markets? Thanks.

Brad Corson

Analyst

Yes. Thanks for the question, Dennis. Our thought process is very much focused on how do we maximize value for all of our products and what market we direct those products to is driven by, what’s the value at the destination coupled with what’s the cost of transportation to get it there. And for us, we’ve been able to manage all of the egress for our products, I mean, mainly our heavy oil. and so the Alberta government removing the curtailment quota just ensures there’s no other obstacle or limitation to us maximizing production. So, our thought process is very much how do we maximize production from the existing assets, and then given that potential, what are the most economic outlets to place them and what’s the most cost efficient way to get the product to those locations whether that be a choice of pipelines, or of course, our own rail terminal. And so all of those gives us advantages and opportunities to optimize. And as we look forward down the road, we are encouraged by the progress that’s being made on the pipelines that will over time provide even more capacity for shipments between Canada and the U.S., and we’re obviously very supportive of that. So, we don’t really see any constraints, but it’s all about how do we optimize around it. Thanks for that question, Dennis.

Dennis Fong

Analyst

Great. Thanks. Thank you. I’m not showing any further questions at this time.

Brad Corson

Analyst

All right. Well, thank you everybody for joining us this morning. as always, if you have any follow-up questions or would like any follow-up discussion, don’t hesitate to reach out to the IR team here at Imperial. And we look forward to talking again at our upcoming IR Day, which is on November 19 at 8 o’clock mountain, 10 o’clock Eastern. Thanks everybody.

Operator

Operator

Ladies and gentlemen, this concludes today’s conference call. Thank you for participating. You may now disconnect.