Bob Pittman
Analyst · Bank of America. Your line is open
Thanks Mike and good afternoon everyone. Thank you for joining our third quarter 2020 earnings conference call. I'd like to start by recognizing our employees who continued their strong performance despite what is the most challenging environment any of us have ever encountered. Despite these challenges our employees continue to make great strides across the organization moving key initiatives forward, building out new products, testing new ideas and serving our communities and our clients. We develop plans in accordance with the most up-to-date safety guidelines to open each of our markets when their individual local safety criteria met. And in fact, approximately half of our 160 markets have returned to the office. And we expect more to open in the coming months. And it's encouraging to see that on average in Q3 markets whose offices are open are performing about 600 basis points better than markets that are not, providing us with even more confidence in our post-COVID growth opportunities. I want to mention a few headlines before I get into the third quarter results. One, we are pleased that revenue continues to recover and improve sequentially. While revenue in the third quarter remain below prior year, it substantially improved when compared to the second quarter and continues to improve sequentially month-over-month. Two, we feel our results this quarter clearly validate the value of our multiplatform product and revenue strategy and the investments we've made in our growth areas. Our revenue is now split approximately 50% broadcast revenues and 50% other revenues lines. These revenue lines which include digital and podcasting and networks, all of which are businesses that have been the focal point of our growth efforts had meaningfully better revenue performance in a broadcast segment. For example, digital grew 17% year-over-year and were still up 8% excluding the impact of podcasting, which grew 74%. Additionally, Smart Audio, which is a part of our broadcast revenue line also had superior revenue performance, down just 12% year-over-year, better than the entire broadcast line, which was down 29% year-over-year. Again, more validation of the transformation and modernization of this company and our growth potential. Three, even in economic downturn we continue to invest in our strategic goals like podcasting to accelerate growth. For example, in October we completed the strategic acquisition of Voxnest or approximately $50 million. We believe this addition be another driver for increased monetization of our podcast business. And that will strengthen our position as the number one podcast company is measured by Podtrac. Also we continue to attract and collaborate with leading creators and creative talents, including the just announced partnership with Malcolm Gladwell's Pushkin industries, the Black Affect podcast network which re-create with one of our leading personality, Charlamagne tha God, a new Latino Podcast Network led by our own Enrique Santos. 13 days of Halloween produced a partnership with Blumhouse and Aaron Mahnke, Hillary Clinton's, You and Me Both, and much more coming from our growing partnerships with Will Ferrell, Alec Baldwin, Shonda Rhimes, Tenderfoot TV and others. I know many of you are interested in our podcast business, and I will talk in greater detail about more exciting development there in a few minutes. Four, an important component of our growth strategy is modernization and the related cost savings. We continue to lead the industry and how advertising is bought and sold. We've also developed the studio of the future utilizing cloud-based technology and AI, that helps us maximize the performance of each market. And we have created centers of excellence across the organization that consolidate key resources that a whole company into one location, all this increasing quality, improving service and significantly reducing cost. And with that, I'll turn to a few specifics of how this business performed in the third quarter. I'm pleased to report that we've seen strong signs of revenue recovery, with Q3 revenue improving significantly compared to Q2 revenue, with each month through October improving on a sequential basis. While Q3 revenue, up $744 million increased 53% over Q2. Q3 revenue was down 22% year-over-year due to the challenges that we and most of the world continue to face as a result of the macroeconomic impact of COVID-19. We're seen encouraging signs across our markets in a multiple revenue streams vindicate the recovery of our business is gaining traction. Since our low point, a $137 million in revenue in April, monthly revenue has more than doubled in September, increasing to $291 million. Looking to Q4 revenue performance, October increased 2% year-over-year, benefiting from a very strong political advertising cycle, as well as a stronger business environment. While we don't believe that October results will be representative of the Q4 as a whole due to the heavy political spending in the month. We do expect Q4 revenue results to be better than Q3 and to be a continuation of the improving revenue trends. Rich will speak to these monthly trends in greater detail during his prepared remarks based, but on what we see now, we expect Q4 revenue to be down in the low to mid teens. Let me start with political revenue. This year has been our best year on record. And compared to the last presidential election in 2016 we expect political revenue to be up 67% for the full year. If you compare our total revenues for the company for the just close month of October, which again were up 2% to the performance of our markets in battleground states such as Michigan, Florida and Wisconsin, you can see how strong the political impact was, with those markets up 25%, 14% and 12% in total revenue respectively. While there was clearly unevenness in the political spin by geography, our results demonstrate the value of a broad distribution of markets, it positions us well to take advantage of geographically isolated trends and political spending. We remain committed to serving our diverse advertising partners with our barbell approach. On one hand, we operate as high touch marketing partners, helping advertisers to craft and deliver a message to the customers. And on the other end, we offer products that allow our advertisers to get to market quickly using our data, targeting and technology capabilities. We also continue to benefit from the diversity of our advertising base, with no category making up more than 5% of our total revenue, and no single advertiser making up more than 2% of our total revenue. Turning to adjusted EBITDA and liquidity. After reporting a small loss in the second quarter, we're pleased to report that we return to profitability in the third quarter, generating adjusted EBITDA of $162 million, a $191 million improvement over the loss of $29 million in the second quarter, and positive free cash flows of $14 million, a $21 million improvement over negative $7 million in the second quarter. Even as the revenue trajectory improves each month, I will note that the speed of the recovery and advertising revenue is still uncertain and unpredictable. With that in mind and out of an abundance of caution, we remain prepared for a wide range of possibilities through year end and beyond, including a more drawn out recovery scenario. As Rich will discuss in detail, we proactively taken steps to reduce costs to fortify our balance sheet and to preserve liquidity. One of the great things about this company is its strong free cash flow generation characteristics. The foundation of our company is our unparalleled scale. Our business model has always meant to build engaged consumer relationships by providing the best audio content by having the most trusted personalities, and by offering always available companionship to our consumers. We then monetize those relationships across each of our multi platform products and services. Indeed, behind our return to profitability, our positive free cash flow and our steady progression toward full revenue recovery is the fact that we have a uniquely powerful media platform anchored on our broadcast radio business that we have successfully used as the foundation to build our other platforms. Are broadcast radio business has the largest reach of any audio company in the country, and now extends across more than 250 platforms and 2000 devices. According to Nielsen, we're ranked the number one broadcast company in 97 markets in the 18 to 49 audience and we're ranked number one in 30 of Nielsen's top 50 metros. In both cases, we have about three times more number one markets than our nearest competitor. In terms of consumer reach, broadcast radio remains the largest medium in the U.S. And iHeart has the largest broadcast audience in the country by a lot. We are twice the size of the next largest company in broadcast listening, and five times their size in digital listening. This scale also gives us the biggest platform to attract the best on air talent, including Ryan Seacrest, Charlamagne tha God, DJ Envy, Angela Yee, The Breakfast Club, Elvis Duran, Angie Martinez, Big Boy, Steve Harvey, Mario Lopez, Ellen K, Bobby Bones, Woody, Delilah, Enrique Santos, and many more who are big nationally, regionally and locally, as well as the biggest talk show hosts in America, and it attracts the best creative talent in podcasting as well. We've also used the unparalleled scale of our broadcast radio platform, and our strong personalities and creators help build out our many other businesses, like our digital business, which includes our iHeart radio app and service, which has been downloaded over 2.9 billion times. Our newsletters that reach almost 12 million subscribers, our social media following of 223 million fans, which is over seven times larger than the next audio player and social and our digital services associated with our stations and personalities that according to Comscore reach an average of 71 million unique visitors a month in Q3. Additionally, our broadcast platform has helped build our number one podcast business and our events business, which although down this year for obvious reasons, has had great success with virtual events like our recent iHeartRadio Music Festival, and the iHeartRadio country Festival, which actually exceeded last year's live events, both in social impressions and live streams. This platform has also helped make totally new businesses, like the black information network and immediate success. We launched BIN across 15 markets in the second quarter and have since expanded to 25 markets in Q3, including New York City. And we're pleased to report that peak moments of audience engagement have coincided with major news stories, indicating that has established itself as a trusted go-to-source for breaking news and information in the black community. As I mentioned earlier, I know many of you are interested in hearing more about our podcasting business. And I want to spend some time discussing this growing part of our company. Podcasting continues to be our strongest performing business line, reflecting the fact that we built iHeart into the number one commercial podcast publisher in America, with 252 million downloads a month as of September, which is up 71% year-over-year. In Q3, as measured by Podtrac, we were number one in downloads each month. Our audience continues to be more than twice the size of the next largest commercial podcaster. And we extend that our lead over all other ranked podcasters. Let me share with you our model. We partner with the best content creators in the world, some of who our very own radio talent, distribute their content to the largest audience possible without a paywall, and use the unparalleled scale of our broadcast radio business, As a built in marketing machine to drive engagement with our podcast shows. We feel this is an important part of our secret sauce. It's how we continue to build, hit podcast after hit podcast, and how we continue to grow our leadership position. According to Podtrac's latest data, not only are we number one overall, but we currently have the most shows featured across all categories, and we have ranked shows featured in all 19 possible categories, the most among all publishers. Let me be clear, podcasting is already a profitable business for us, and has an EBITDA margin that is higher than the overall company margin. Our podcast business is advertiser supported, it's not subscription based, and it's not behind a paywall, which enables our creators to share their passion with the widest audience possible, as we distribute their podcast not only on the iHeartRadio app, but across as many other distribution platforms as possible. I want to point out that because podcasting is an adjacent business to our radio business, we've been able to use our broadcast radio assets to drive podcast usage, and build hit shows. If you think back to a similar situation that television faced, and how they missed an adjacent business, which is called Netflix. By the way, we not only did not miss our chance, but we are currently the industry leader in our adjacent business. To further strengthen our position as the number one podcast publisher, in October, we acquired Voxnest to continue to increase our monetization capabilities. The Voxnest acquisition provides two crucial benefits to our podcast business. First, it opens up meaningful additional targetable inventory to our podcast advertisers. And second, it will allow for the more efficient monetization of our inventory by helping to connect the fragmented programmatic marketplaces that exist in podcasting and establishes the first at scale real time bidding podcast platform for non premium podcast inventory. We believe the addition of Voxnest has the potential to be a significant contributor of growth for our podcast business, when combined with the audience, distribution and quality of content that iHeart can provide. As a backdrop to podcasting all of our other growth opportunities, they are made possible because we have a deep connection to the communities we serve. We provide our consumers with the products and services they expect from us, regardless of where they are and what platforms they're using. And as our consumers listening behaviors have changed, our leadership position across multiple devices has ensured that they have a multitude of ways for our consumers to engage with us. Even now as certain areas of the countries have shown signs of returning to normalcy, and people have begun to resume many of their old habits and lifestyles, digital listing on home devices is still up. Consumers continue to engage with our multi platform offerings at rates equal to and in some cases greater than they did in the second quarter lockdown. And our hope and expectation is that we will continue to benefit from consumers having learned to find and use our products across these many new devices. Early indicators show consumers are sticking with these new habits. IHeartRadio, Digital Listening has seen double digit year-over-year growth across digital devices, like up 42% on smart TVs, and even up 11% on smart speakers. Since our company reaches 90% of all Americans every month, listening to, understanding and integrating input from diverse voices and views are critical to our business success. As a company we value diversity and we respect all voices from both inside and outside our company. At the beginning of 2020, we announced our company our latest steps to enhance diversity at iHeart with increased focus on recruitment, education, mentorship and accountability. We remain committed to further increasing diversity of our organization, from more diversity to appointing a Chief Diversity Officer to requiring consideration of diversity candidates for all of our major hiring and promotion decisions. Improve our interviewing process to include a wide representation of interviewers instituting a diversity, a equality and inclusion advisory board and on the content side, making diversity a real priority, including pledging that 50% of the new podcast we launch on the I heart Podcast Network will be from female and diverse creators, as well as a number of major programming initiatives on our stations designed to foster understanding through more diverse voices. Serving our communities is more than a platitude. It's at the heart of our product strategy. During the pandemic, we built a virtual events business from the ground up, producing virtual concerts and filling the void in people's lives left by missing events due to the pandemic like commencement, speeches for the class of 2020, our virtual commencement address podcast for graduates, our virtual homecoming celebration for HBCUs and the iHeartRadio Music Festival, which generated a total of 19.4 billion social impressions, up 20% over last year's event, and more than double the total live stream of last year's live and in person event. The iHeartRadio Music Festival on-demand on social media with the hashtag iHeart Festival 2020 trending worldwide in 14 countries and 64 cities in the U.S. Post pandemic virtual events will certainly be a new category for us, and we expect it will be accretive to our sponsorship revenue line. We also continue to pioneer new products and technologies like the Blumhouse and Aaron Mahnke produced 13 days of Halloween, a thrilling horror anthology, they use cutting edge, 3D audio and sets a new standard for podcasting. If you haven't already, I highly recommend that you listen in order to experience and understand the power of this new audio technology. This is just one more example of our commitment to delivering the entertainment, the information and the companionship that our listeners see. Rich will take you through the details of our Q3 performance. But I want to leave you with just these few points. First, scale matters. It bears repeating the broadcast radio remains the number one reach medium in the U.S. that we are the number one audio company in America by wide margin, and that we have used that position to transform iHeart into a true multi platform company with diverse yet complimentary revenue streams, and the use our leadership position to build new businesses like the black Information Network, and our recently launched iHeartRadio Sports Network. We're encouraged that revenue continues to improve sequentially, and that while there is still some uncertainty about the future, we believe that if current macro trends persist, we're on a path to full recovery. Our performance this year has shown the value of our multi platform and investment strategies, as the parts of our business that have been the most resilient and perform the best during the downturn have been our newer, diverse offerings. Our relationship with a consumer has only grown stronger during this downturn. In the past, we've seen consumers turn to us during times of crisis and need. The same has occurred during the pandemic, but on a national scale and for a longer duration. And we expect this strengthened relationship to continue after the pandemic ends. We continue to be disciplined capital allocators with a focus on reducing cost and creating efficiencies. COVID hit everyone hard and quickly. But the economic downturn has continued to prove that one of the core strengths of the company is our free cash flow characteristics. Even during the pandemic, we saw positive free cash flow of $14 million in the third quarter. Finally, I want to remind you that before COVID hit, we had already taken steps to modernize the company, investing in growth areas and creating Centers of Excellence across the organization resulting in savings of $50 million in 2020 and a run rate of $100 million by mid 2021, both of which we're on target to achieve. When COVID hit, we again took decisive action to further reduce our in-hear expenses helped mitigate the impact the economic downturn was having on our business. And to accelerate our modernization efforts by identifying another $200 million of savings. We remain on track to achieve the $200 million of additional savings in 2020 and have plans to make the majority of the $200 million of savings part of our cost structure into 2021 and beyond. This downturn accelerated our discovery of new ways to operate that will make us a leaner, more efficient organization with improved operating leverage that will carry forward into the future as revenue continues to recover. Before I turn it over to Rich, I want to emphasize that while we're working hard on our recovery through COVID, we're also laser focused on ensuring that we are well positioned to take advantage of the growth opportunities post-COVID. Rich?