Bob Pittman
Analyst · Bank of America. Please go ahead
Thanks Kareem and good morning everybody. Thank you for joining our second quarter earnings conference call. I'm going to keep my prepared remarks concise and focused to leave plenty of time for Q&A since this is the first time you'll be hearing from all of us and we want to find out what you're most interested in and specifically address any questions you may have. We successfully emerged from Chapter 11 on May 1st, thanks to the focused dedication of our employees and overwhelming support from our advertising partners and all our stakeholders including our new shareholders. We're also pleased that the restructuring process resulted in a capital structure that matches our successful operating business. And with the separation of Clear Channel Outdoor Holdings, we have an iHeart business that will focus exclusively on increasing our lead as the number one audio company in the U.S. I also want to take a moment to recognize our new Board of Directors whose breadth of experience and expertise we view as a significant strategic asset. Rich and I and our entire management team are looking forward to closely working with them to maximize shareholder value. We're also looking forward to engaging with shareholders at investor conferences where we'll be able to update you on our continuing progress. Before we get started, I just want to make one point. This company has an attractive business model. We have one of a kind assets with strong free cash flow generation dynamics and I want to assure you that Rich and I and the entire management team intend to use those assets and that strong free cash flow to deliver shareholder value and delever our balance sheet. Now to kick off today's call as we reintroduce ourselves to the public equity world, I wanted to share a few facts that will give you an idea of iHeartMedia's unique strengths and give you a contextual framework for the company. We don't think of our company as a radio company for several important reasons; our scale, our national reach footprint, our iHeart SmartAudio data and analytics capabilities, our marketing solutions salesforce and approach, and our multiple and growing consumer platforms. Here's the big headline. The audio sector is doing very well and we're the number one audio company, but before we get started and get into that, I really want to talk a minute about the audio sector to give you the full context for the industry and our company. There are really two pieces to the audio sector; there's radio and there's the music collection. They're both important to the consumer, but for very different reasons and the consumer thinks of it this way. Indeed 90% of consumers agree with the statement that they listen to both FM radio and music collections, but at different times and for different reasons. That's right 90% agree with that. In essence radio provides the consumer with companionship. It's that human voice, that connection that lets the consumer know what's going on in the world. The music collection is really the mirror image, it's the exact opposite. People go to their music collection when they want to escape the world. It's almost like their cocoon they're able to put on exactly the music they want for that moment with no interruptions, nobody talking, no information, just the music that suits their mood. iHeart plays on the radio side, the companionship side. Our job is to be the best brand riding in the empty seat next to our listeners every day. It's the seat in the kitchen counter and talk to them while they're cooking or when they're brushing their teeth in the morning. But radio does have a synergistic relationship with music collection. 80% of consumers say the main way that they discover new music is via FM radio and that applies to Spotify users as well. Years ago a consumer would listen to a song on the radio and then they might purchase a CD. Today, they listen to a song they like on the radio and they put it on their playlist. When you look at the big services on the music collection side, it's primarily Apple Music, Spotify, and Pandora, they're the consumer-facing retailers, but the big economics actually flow to the music companies powering them; Warner Music, Universal Music, Sony, primarily. On the radio side, you have AM/FM, radio satellite, radio digital streaming radio, and podcasts. They're providing companionship, keeping people company and engaged. Here we are both consumer-facing and we receive the economics. With that overview, let's talk about iHeart specifically. Here are some key facts about our business. As I mentioned we're the number one audio company in America by far, the biggest asset we have is our consumer reach where iHeartMedia stands alone. We're actually the number one media company in America, reaching over 250 million consumers every month with our broadcast assets alone. That's a greater monthly reach in the U.S. than even Google and Facebook. We have leading consumer engagement as well. Our broadcast radio audience spends more time with us 30 minutes a day than with Google 24 minutes; or Facebook at 18 minutes. This is relevant because when we sell advertising, what we're selling is the number of users, plus how engaged they are with us. On both measurements iHeart is the leader. We're the only true multi-platform audio company able to reach consumers at scale across broadcast radio, podcast, social, digital, live events and more. Our integration and leadership across all these platforms each of which has its own valuable future, deepens our relationship with both the consumer and the advertiser. Our multiple platforms gives us more points of exposure to the consumer. And on the revenue side, we have broader relationships with advertisers, because we can offer them comprehensive solutions using all these platforms. We also gained different entry points with advertisers who can come into our company through any of these platforms which they deem as most important for them. This sets us apart not only from all audio companies, but in the media business as well. Our live events also represent a high-profile entry point for new advertisers and provide important benefits for sponsorship partners including strong artist, brand content, valuable IP at retail, TV and streaming partnerships and massive social engagement. Our product strategy is pretty simple, it's be where our listeners are with the products and services they expect from us. Although broadcast radio is our largest platform, because of the investments we've made over the years, we're now available on more than 250 platforms and 2,000 different connected devices. And although most audio listening occurs on broadcast radio, the other platforms are growing and appear to be incremental, so we are truly platform-agnostic. Radio already has the greatest number of reception devices of any media. 1 billion radios as compared to 229 million smartphones and 144 million laptops and netbooks and now we have the addition of new devices like smart speakers in the home, Alexa and Google Home, which increased listening opportunities for all of our audio properties. We have a well-distributed listener base and it represents another illustration of the fundamental difference between the radio companionship segment and the music collection me-time segment of the audio marketplace. 75% of iHeartMedia's listening comes from 34% of our audience, that's the radio experience: always there, always available, something everyone can use when they wanted. In contrast, 73% of Spotify's listening comes from just 3% of their audience and 72% of Pandora's listening comes from just 5% of their audience. That's the music collection experience. That kind of concentrated usage by a small consumer segment is exactly what happened to the brick-and-mortar music space, whereas radio's reach and usage is well distributed and as you can imagine that resonates with our advertisers. In the podcasting space, we're the increase number one commercial podcaster in America, measured by monthly downloads and unique listeners as measured by Podtrac, the industry's third-party standard. We run neck and neck with NPR every month and the two of us have a big lead over the increase number three podcast provider. We also carry more than 250,000 podcast on our iHeartRadio platform from our own iHeartRadio original shows and other major podcast publishers. In addition to our strong leadership as the increase number one commercial podcast publisher where the economics are since the publishers sells and keeps the advertising, we've seen growth of more than 300% in podcast listeners on the iHeartRadio app in the last year. You heard me right, that's three times. That's an indication of the increasing popularity of podcasting. We've not only built brand-new podcasts like the Ron Burgundy Podcast and Chelsea Handler's Life Will be the Death of Me but we've also been able to substantially increase the performance of existing podcast using our unique radio promotional capabilities on our platform. For example, Disgraceland went from 100,000 downloads in the last month it was published on its former platform to two million. That's right two million in the first month that it was published on iHeartRadio after we used our broadcast radio platform to promote it and introduce it. This is one of the core reasons why we're doing so much better than all the other commercial podcasters. Our radio reach and engagement is a powerful platform-building tool. We've also built podcast around some of our big radio shows and personalities like Bobby Bones and The Breakfast Club, which is basically radio on-demand. And we'd be remiss if we didn't mention that we do have the biggest podcast of all time Stuff You Should Know, which just had over 1 billion downloads and always remains in the top of the charts week in and week out over the years. On the advertiser front, we continue to build branded content podcast for our advertising partners like Songland with NBC, which is a companion podcast for their TV show and we're on the second season of the highly successful SPIT podcast with 23andMe. We've also been able to use podcast advertising for major traditional brands like Procter & Gamble as well as to help build some new brands like fare.com, the successful pre-owned car leasing app. We're also seeing exciting new developments at our other platforms. We have a strong social presence. Our 194 million fans and followers are more than seven times Spotify's. That strength has allowed us to create unparalleled social engagement with our consumers and significant social amplification for our live events as well. Our radio personalities engage with their listeners and fans across every major social platform, extending their deep listener connection and that relationship. We also have 13 million monthly unique visitors on Snapchat and 23 million unique monthly visitors on YouTube, which we believe are significantly higher than any other audio players on these platforms. I want to turn to some additional operating highlights, but again I want to put them in context. If you look back in time as cable TV was building out major cities in the 1970s, there was a real need for unique cable-only networks and the broadcast TV networks were offered the opportunity to develop their own cable networks. And at that time, they chose not to. That decision resulted in the birth of Nickelodeon, MTV, ESPN, CNN and other successful cable networks. It was a real missed opportunity for viewership, financial rewards and building new assets for the TV networks. That changed the future for those broadcast TV networks that chose not to play. Basically, the same thing happened again with the television industry more recently. This time with Netflix, the growth of Netflix represents the lost opportunity for existing TV and cable networks to create an on-demand service based on their own content and content like theirs that they don't have room to carry on their linear networks. And they missed it, choosing many cases to sell their programming to Netflix, which then built a major content and distribution brand. Today, those same television operators are developing their alternatives to Netflix, but they are significantly behind. In our case, we've learned from those examples. Rather than ceding a major new opportunity back in 2011 we created our own digital radio platform called iHeartRadio to expand our services. And today, it's one of the four major listening platforms for us AM, FM, digital and now podcasting. In the quarter, we continued to grow our digital listening and as of June posted our 12th consecutive month of year-over-year growth in total listening hours. We are the clear number one streaming broadcast radio app and we now have over 130 million registered users. We've created our own on-demand network which is our newest listening platform it's our podcast platform. This platform serves a number of purposes. It's our platform for big radio shows on-demand as well as shows that we can't put on the radio, but in many ways are like radio shows called podcast. They're companionship. They're interesting. They're informative. All the things radio is. And we're uniquely positioned to promote those podcasts on our broadcast radio stations to hundreds of million of consumers letting them know what they are, where to find them, and how to listen. In many cases, we're actually putting some of the broadcasts on broadcast radio to get a larger audience hooked. We think of the relationship between broadcast and podcast as very fluid in both promotion and actually in content as well. And indeed, we just announced last week Sunday night podcast where we'll be carrying podcast on our broadcast radio stations every Sunday night. Podcasting has been a very important strategic move for our company and this quarter iHeart's podcast network's unique monthly podcast audience is up 277% year-over-year faster than any other major company. And we're continuing to examine our company and our business model to find new and interesting opportunities to use our existing scale at audio and our unique creative capabilities to expand the company. Now let me talk about our business model. We're in the business of creating engaged consumer relationships and monetizing them by renting that engaged relationship to marketers. And I think you'll see through the statistics that, we're in a strong leadership position in creating those relationships. Given that radio produces a superior ROI to television, and most of digital our greatest financial opportunity as a company is to simply monetize our listeners better. We've been working with all the major advertising holding companies in the continuation of our efforts to enhance the value of audio, at the major agencies. In this quarter alone, we announced with WPP the world's largest advertising holding company, a new effort called Project Listen in which WPP is making audio a very important part of their play and are also beginning to think not only of the importance of audio, but also of us as one of their data and analytics partners. As we monetize our users, there are three revenue pools that we focus on and that are tie to our growth strategy which we'll discuss later at more detail, increasing our share of radio revenue, tapping into the revenue pools of TV and digital, and building the new revenue opportunities coming from podcast and sponsorship. To start with the traditional broadcast radio pool of revenue, we have outperformed the broadcast radio industry by over 350 basis points this year alone according to Miller Kaplan, and we expect to continue to outperform the radio marketplace. We believe part of the reason, we lead the market is because we're bringing money that wasn't previously designated as radio into the denominator of the radio sector. Important thing to do and further evidence of the success of our unique sales approach, which is to work with advertisers on goal-oriented marketing solutions that happen to include audio and radio specifically rather than solely focusing on allocated radio ad dollars. Unlike other media companies, we've moved from a traditional sales organization that just negotiates per share of radio advertising dollars to also include marketing solutions, which give us relationships with marketers, clients, and other parts of agencies than just their buying organizations. These integrated marketing solutions let us work directly with these parties on opportunities that will connect them to their consumers, and enhance the value of their brands and deliver superior ROI and often unique advantages over their competitors. Our second revenue opportunity is the pool of revenue committed to TV. TV is effective, but it's also expensive, and its reach has been declining tremendously as has its viewership. In fact, TV's reach has declined to 86% of the U.S. adult population from 95% and a reach of just 74% with millennials, whereas radio has held steady in the low 90s for the past 50 years and remains above 90% for both adults and millennials. By the way, this steady reach is a demonstration of the enduring power and appeal of companionship. On top of that, as Nielsen pointed out, 40% of TV viewers are light TV viewers and therefore hard to reach with any amount of TV advertising. The advertising industry has been focusing on how to reach those light TV viewers and the two options you find are online video, which reaches about 50% of those light TV viewers and radio, which reaches about 90% of them. We think there's a big opportunity for us to help in the mix of TV, not replace TV, but add to its effectiveness. Advertisers today are hyper-focused on optimizing their media buying. As Marc Pritchard legendary Chief Brand Officer of Procter & Gamble said in a recent speech to the Association of National Advertisers, we're exposing substantial opportunities and reducing wasteful spending to reinvest into better performing media including TV, radio and outdoor. Yes, what's old is new again. Since P&G has realigned its media mix and increased its radio spend substantially going from one radio's smallest major advertisers to one of its largest major advertisers they've had record results. According to a recent Advertising Age article P&G delivered the best quarterly and fiscal year sales growth it's had in a decade. This is one example, but a very powerful example of how advertisers can benefit from increasing radio in the media mix. Technology and data and the major digital players have forever changed the way media companies interface with advertisers. We've embraced that change with the addition of our iHeart SmartAudio proprietary data and analytics platform, which enables us to make our broadcast inventory look like digital inventory and allows us to tap in the digital pools of revenue and further separated ourselves from other broadcast radio and TV companies. iHeart SmartAudio allows us to replicate services that were heretofore available only from big digital players and that's a major focus for us going forward. These capabilities address the market demand for more effective targeting, measurement and attribution, transaction platforms and self-serve for small and medium businesses. And importantly, it will enable us to tap into the $80 billion digital ad market and improve our performance across this pool of revenue as well. Also iHeart is the only audio company with a master brand, similar to what Pixar does with movies. Just as you think an animated movie is better, when you know it's a Pixar film, our consumer quality perception of radio station increases 20%, if they know it's an iHeartRadio station. The iHeartRadio master brand ties together under one umbrella our radio stations, digital platforms, social presence, podcast and live events in a unified matter that reflects the quality and compelling nature of our listener experiences. Consumers of both our local radio station brands and our national platforms trust in the uncompromising commitment to excellence that's associated with our national iHeart brand and which is expressed through each of our local broadcast stations each of which refer to themselves as an iHeartRadio station. One of the new growth areas that resulted from our master brand strategy is our sponsorship category. We now have eight iHeart-branded national marquee events each year, which lead our sponsorship revenue opportunities in addition to the 20,000 local live events we also do. In the last year, we added yet another event the iHeartRadio Podcast Awards. We've been talking about the businesses that operate under the iHeartRadio brands, but we also own Cats Media which is the leading national advertising representation firm for the audio business and includes other radio broadcasters and even Spotify and it's also one of the major rep firms for the TV business as well. This is another way for us to benefit from the increased value and attention of the audio sector. Now let me turn to the financial performance of our quarter. iHeartMedia had a solid quarter showing revenue, operating income and adjusted EBITDA growth against the backdrop of a non-election year and Rich will take you through the financials. He will talk in more detail about iHeartMedia's strong margins and free cash flow generation, which are driven by the operating leverage inherent in our business model. But first, let me summarize our growth strategy and how we intend to delever our balance sheet, which we view as critical to delivering shareholder value. First on the revenue side, we intend to increase our share of radio advertising spend. Second, we will continue to capture advertising spend from TV and digital pools of money. Third, we will extend our leadership in podcasting and driving sponsorship revenue. Fourth and finally, we operate our business with extreme cost discipline continuously looking to find efficiencies. Now I'm going to hand it over to Rich. Rich?