Michela Ramat
Analyst · Santander
Thank you, Luis Felipe. Good morning, everyone, and welcome to Intercorp Financial Services fourth quarter results. We would like to start with our key messages for the year. In 2025, we delivered a solid performance across all segments. Net income reached a record PEN 1.9 billion, marking a 49% increase compared to the prior year. Our return on equity was also strong, standing at 16.8%. Second, key message, higher-yielding loans continued the positive trend, showing an 8% growth on a year-over-year basis. Third, risk-adjusted NIM increased 50 basis points over the year, reaching 4% in the last quarter, while we maintained a low cost of risk at 2.1% and cost of funds near 3%. Fourth, we continue to strengthen primary banking relationships. And as a result, our retail primary banking customers grew 11% last year. Fifth, our insurance business continues to deliver solid double-digit growth with written premiums growing by 61% year-over-year, mainly due to the growth in private annuities. And sixth, our Wealth Management business delivered double-digit growth in our core business with assets under management at new record highs. Let's start with our first key message. Let me share an overview of the macroeconomic environment. The Central Bank has raised its GDP estimate for Peru in 2025 to 3.3%, driven by stronger-than-expected performance in primary sectors such as agriculture and mining, followed by primary manufacturing, construction and commerce. Looking ahead to 2026, Central Bank's projections have been revised upward to 3%, driven by stronger private spending. Macroeconomic fundamentals remain stable with inflation contained around 1.5% for 2025. The Peruvian sol has strengthened more than 10% this year, and the reference rate remains low at 4.25%, maintaining favorable financial conditions for ongoing growth. Overall, Peru is establishing itself as one of the fastest-growing economies in the region, supported by solid domestic momentum despite internal and external challenges. Additionally, the Peruvian economy holds positive prospects for the coming years as it is well positioned to meet the global demand for commodities. Nevertheless, we remain cautious due to the political cycle and global market volatility. On Slide 5, driven by a favorable macroeconomic environment, private investment continues to expand at solid levels, growing almost 10% in the first 9 months of the year and projected to reach 9.5% in the full year. This momentum is sustained primarily by the rebound in mining investment as well as the strong performance of the non-mining sectors. For 2025, we are expecting internal demand to expand by 5.4% with private consumption rising to 3.6%. Looking ahead to 2026, internal demand is expected to moderate to 3.5% with private consumption stabilizing at 3% and private investment reaching 5%. These upward adjustments reflect a resilient domestic market and continued optimism among both businesses and consumers. Business expectations remain in optimistic ranges and consumer confidence is stable, supporting domestic demand and employment generation. Private employment and wage are both increasing, fueling consumption. Additionally, a strong pipeline of mining and infrastructure projects is planned for the coming years, further supporting growth. In this context, retail lending continues to lead system-wide loan growth. On Slide 6, it is noteworthy that our accumulated earnings for the year have reached an all-time high, marking a relevant increase of 49%. This is reflected in our 2025 ROE of close to 17%, demonstrating strong profitability across all business lines. If we exclude the Rutas de Lima impairment, ROE would have been 18.5% for the year. This year, our 3 key business segments delivered exceptional growth. The bank achieved record earnings of PEN 1.5 billion, driven by a combination of lower cost of risk, reduced funding costs, increased fee income, among other factors. Inteligo reported a strong 68% increase in revenues and an outstanding ROE of 21.5%. This performance was driven by growth in core operations and solid results from the investment portfolio. Finally, Interseguro grew by 36% despite the Rutas de Lima effect due to ongoing core business growth and higher investment results, which highlights the company's strength and resilience. Regarding Rutas de Lima in the year, we have made PEN 205 million impairment, leaving the residual value at PEN 74 million or around $22 million. At this point and with the information we have, we do not expect any further material impairments. On Slide 7, during the last quarter of the year, we achieved an additional 1% quarter-over-quarter increase in earnings, reaching an ROE of around 15%. However, this ROE was impacted by the additional provisions for Rutas de Lima as PEN 129 million was recognized by Interseguro. Excluding this impact, IFS ROE for the quarter would have reached 19.1%. Furthermore, if we set aside the effect of Ruta de Lima overall, net income would have increased by 11% quarter-over-quarter. On the banking side, the performance is driven not only by a lower cost of risk, but also by an improved net interest margin supported by better funding costs and robust growth in fee income particularly when excluding the impact of the provision reversal from Integratel ex Telefonica in the third quarter, net income has increased 6% compared to the previous quarter. The bank's ROE remains stable at 16%. Both Interseguro and Inteligo's core businesses continue to deliver double-digit growth. Interseguro achieved an ROE of 32.5%, in line with higher real estate valuations. Meanwhile, Inteligo's results this quarter were impacted by a lower return from the investment portfolio. On Slide 8, we would like to highlight the positive trend of our earnings and ROE throughout the year. As mentioned before, for the full year 2025, our ROE stands at 16.8%. However, if we exclude the Rutas de Lima effect, ROE would have reached 18.5%. Overall, this has been a solid quarter and year across all IFS business lines with our core operations serving as the primary driver of profitability. Let's turn now to Slide 9, where we take a closer look at IFS revenues, which grew 13% year-over-year. At the bank level, top line growth has increased by 6% this year. We are beginning to see a recovery in our net interest margin, which reached 5.3% in the last quarter. This improvement is mainly driven by accelerated growth in higher-yielding loans and continued optimization of our cost of funds, together with stronger fee generation and improved FX results fully aligned with our strategy to deepen customer relations. This year, Interseguro has demonstrated robust revenue growth of 33%, supported by an increase in insurance results of life and annuities, but also by favorable investment results. Meanwhile, Inteligo grew top line 29%, thanks to a steady growth of fee income, which aligns with the positive trend in assets under management. The investment portfolio has delivered a strong 12-month return of 13.4%, marking a very good year overall. On Slide 10, IFS expenses increased by 11% in 2025 as we continue to make strategic investments to support our long-term growth ambitions. This includes accelerated investments in technology to strengthen resilience, enhance user experience, improve cybersecurity, expand our capacity and develop GenAI capabilities alongside ongoing efforts to strengthening leadership within key teams, reflecting our recognition of the pivotal role talent plays in delivering our strategy. Consequently, the cost-to-income ratio stands at 36.8% at IFS. Now let's move to our second key message. On Slide 12, we see increasing dynamism in higher yielding loans. Our total loan portfolio expanded by 4% year-over-year, which would have been 6.5%, excluding the FX effect. This positive momentum was driven by the acceleration in higher-yielding loans, which grew 8% over the past year. The robust macroeconomic activity is reflected in increased disbursement by 23% in cash loans and by 60% in small businesses. Overall, in retail banking, the mass market segment has grown steadily through the year, positively impacting the average yield, recovering around 20 basis points in the last 6 months. It is also worth highlighting our mortgage portfolio, which has expanded by more than 8% over the past year, surpassing market growth. As a result, we gained 10 basis points in market share, now exceeding 16%, firmly establishing ourselves as the third largest player in the system. On the commercial banking side, performance was strong across all segments, corporate, midsize and small businesses. Notably, the small business segment stood out, achieving a solid 25% growth over the year, which means we have not only replaced all of the Impulso MyPeru maturities, but also expanded more than threefold beyond that, increasing the average yield by more than 200 basis points over the past year. Excluding FX effects, overall commercial growth reached 6%. On Slide 13, we wanted to double-click on the consumer portfolio, which accelerated in the last quarter. Credit card activity continued to strengthen, supported by higher transaction volumes that reflect improved customer engagement and growing consumption trends. Overall, spending increased by 8% quarter-over-quarter and 13% year-over-year, driven by more personalized communication efforts and the effective execution of targeted campaigns across key spending categories such as grocery stores, retail e-commerce and cross-border. Personal loans delivered solid balanced growth alongside a sharp improvement in profitability in the fourth quarter. Total balances accelerated in the last quarter at 2.3% despite excess liquidity in the market due to pension fund withdrawals, severance deposit releases and the December seasonality. On a year-over-year basis, balances grew 5%, highlighting resilient demand and strong commercial execution. Looking ahead, we remain optimistic about our growth prospects. Following with the third message, we see improvement in risk-adjusted NIM. On Slide 15, there is some good news to highlight in terms of this indicator. Over the past year, we achieved a substantial improvement in our risk-adjusted NIM, which rose by 50 basis points to 4% in the last quarter and accumulated 3.7% for the full year. This marks an increase of 80 basis points compared to last year's 2.9%. Notably, the last quarter contributed a 20 basis points uplift driven by lower cost of risk. On the funding side, we have positive news to share as our cost of funds further declined by 10 basis points over the past quarter. While the average yield slightly decreased this past quarter, retail rates improved by 15 basis points, supported by both mass market and affluent segments. These segments continue to build momentum and make meaningful contributions to our overall performance. Furthermore, within higher-yielding loans, we observed an increase of more than 40 basis points in the average yield during the quarter. As a direct result, our NIM increased by 10 basis points quarter-over-quarter. On Slide 16, let me share a quick update on asset quality. Our quarterly cost of risk continues the trend to lower levels at 1.8% in the quarter, reaching the lowest level in 4 years with a full year cost of risk of 2.3%. Still, current loan mix supports a low cost of risk. On the retail segment, the cost of risk continues to decrease, now standing below 4%, representing a decline of 150 basis points compared to the prior year, still below our risk appetite. Our consumer lending portfolio is performing well with cost of risk dropping from around 9% to below 7% year-over-year, supported by healthier customers, while new loans are showing a good performance in the new vintages. On the commercial side, asset quality remains strong with performance holding steady throughout the year. On top of this, the adjustment of forward-looking parameters has enabled us to release some provisions. Overall, our nonperforming loans ratio continued to be healthy and our coverage levels remain solid at approximately 140%. Looking ahead, as our consumer and small business portfolios keep expanding, now representing 22% of our total loan portfolio, we should expect the cost of risk to gradually increase. All in all, these results underscore an improving operating environment and demonstrate that our prudent approach to portfolio management is enabling us to deliver sustainable growth. On Slide 17, I'd like to highlight some positive developments regarding our funding structure. Deposits remain a key component, accounting for approximately 81% of our total funding. Over the past year, total deposits increased by 5% and by 9% when excluding the impact of FX. Retail deposits continued their positive momentum, outpacing the overall system, particularly in savings and transactional accounts, in line with the pension fund release. On the commercial side, deposit growth has been further supported by the expansion of our payment ecosystem, resulting in a 15.5% increase in efficient commercial deposits. As a result of these trends, our cost of funds declined by 20 basis points year-over-year and by an additional 10 basis points in the last quarter, driven by increased deposit flows that were in line with pension funds withdrawal. The cost of deposits has shown a consistent improvement with a 30 basis points reduction throughout the year. Importantly, there remains further potential for reduction as the share of efficient funding now at 40% continues to grow with a positive impact on the fourth quarter of the additional liquidity coming from the market. Our loan-to-deposit ratio stands at 92%, which is in line with the industry average. Moving on to our digital strategy. Our payment ecosystem in Slide 19 with PLIN and Izipay is driving our growth in low-cost funding. We have continued working to generate further synergies as we drive the growth of our payment ecosystem, focusing on increasing transactional volumes, offering value-added services and leveraging Izipay as both a distribution network for Interbank products and as a source to increase float. In particular, the commercial teams from both Izipay and the bank are collaborating more efficiently, allowing us to deliver integrated solutions and maximize the value we bring to our clients. Izipay continues to show strong momentum in the small business segment with flows from Izipay up 60% over the past year. This growth has contributed to the 26% in deposits, which now account for 11% of wholesale deposits or 33% of wholesale low-cost deposits. The float from Izipay expanded by 35% in the same period as Interbank's share of Izipay flows is around 40%. Over the past year, PLIN transactions increased by 48% and our digital retail customer base now stands at 84%. In 2025, we further enhanced our offering by launching PLIN Corredores, PLIN WhatsApp and PLIN e-commerce, reflecting our ongoing commitment to continuously introduce new features that add value to our customers. We continue to drive meaningful value and strengthen primary banking relationships throughout our digital initiatives, particularly with PLIN. Over the past year, on Slide 20, we have grown our retail primary banking customer base by 11%, now representing more than 35% of our total retail clients. Monthly active PLIN users reached 2.6 million, each completing 33% more transactions versus last year. P2M payments remain a core driver of engagement, now accounting for 60% of our transactions. Additionally, we see good trends in our digital indicators compared to last year as we remain focused on developing solutions that meet our customers' evolving needs. As a result, we've seen steady growth in digital adoption as our retail digital customer base increased from 81% to 84%, while commercial digital clients now stand at 74%, while the latest NPS reading was 51% for retail customers and 68% for commercial clients. Advancements include the fully redesigned payments area, the launch of customizable QR codes and dynamic CVV for Visa credit and debit cards as well as the integration of investment management. Additionally, the ability to perform sales directly within the app further streamlines customer interactions. These initiatives reflect our commitment to security, convenience and innovative financial solutions, underscoring our role as a leader in shaping the future of financial services. On Slide 21, in insurance, we continue to focus on enhancing the digital experience for our clients and expanding our sales from digital channels. The development of internal capabilities has allowed us to increase digital self-service to 71% and the digital premiums to grow 25% in the last year. In Wealth Management, we are committed to continually improve in our -- to improve our Interfondos app, aiming to transform it from a simple transactional tool into a comprehensive digital adviser for our mutual fund clients. This has led to a steady rise in app engagement with a number of digital users increasing by 7 points year-over-year. Additionally, digital transactions now represent 55% of all activity on the platform. Moving on to the fifth message with double-digit growth in insurance. On Slide 23, we continue to see an increased stock of the contractual service margin, which grew 22% year-over-year, mainly driven by Individual Life, which grew 23% in the last year, supported by strong new business generation that more than offset the monthly amortization of the CSM. Individual Life remains a key focus for us given its low market penetration. Although traditional channels keep growing at high rates, we've been also diversifying our distribution strategy to include new channels and adjust the product to reach new segments and keep supporting growth. Additionally, short-term insurance premiums grew by over twofold, driven by disability and survivorship premiums acquired through a 2-year bidding process from the Peruvian private pension system. On the investment side, as mentioned before, the solid results were impacted by additional impairment from Rutas de Lima. Despite this impact, the return on the investment portfolio reached 5.3% for the whole year and would have been 6.6% without this effect. Finally, Wealth Management continues to deliver double-digit growth. On Slide 25, we highlight the strong performance in our Wealth Management business this year. Inteligo continues to show solid momentum. Assets under management have grown at a double-digit pace, reaching new highs and now totaling $9.1 billion, including deposits. Fee income continues to improve, up 15% year-over-year, which would have been 18%, excluding the FX effect, adding to the positive trend in results. Now let me move to the final part of the presentation, where we provide some takeaways. On Slide 27, before we move on to our operating trends, we'd like to summarize where we are focusing our growth efforts. In Commercial Banking, we have seen important growth in small businesses, which increased loans by 25% year-over-year. We continue to see a strong potential in this business given our current small market share. The commercial portfolio as a whole grew 8% year-over-year when adjusted by FX, gaining 10 additional basis points of market share. This strong performance is supported by our strategy to deepen relationships with key midsized company clients, unlocking additional cross-sell opportunities and leveraging synergies with Izipay to enhance our value proposition, especially in the small business segment where our digital and payment capabilities set us apart. The consumer portfolio has had 3 consecutive quarters showing growth. At the same time, the mortgage segment continued its positive trajectory, achieving a market share above 16%. In Insurance, we are maintaining our focus on long-term products as individual life has shown encouraging growth this year. Finally, in Wealth Management, assets under management continued to grow at a healthy pace, up 16% year-over-year, reaching new record levels, a reflection of both market performance and continued client engagement. On Slide 28, let me give you a review of the operating trends of 2025. Capital ratios remained at sound levels with a total capital ratio of 16% and core equity Tier 1 ratio at 12.5%. Our ROE for the year was 16.8%, surpassing our guidance for the year. For loan growth, we grew 3.7%, but 6.5% if we adjust for the FX appreciation. NIM had a slight recovery over the last quarter with a full year ratio of 5.2%. Finally, we continue to focus on efficiency at IFS as our cost-to-income ratio was around 33% -- 37%, sorry. On Slide 29, let's go through our expectations for 2026. For 2026, we expect ROE to be around 17%, an improvement with respect to the full year 2025 and closer to our 18% mid-term target. For loan growth, we expect a high single-digit growth above 2025 growth, driven by both commercial banking and the recovery of the consumer portfolio. We expect this to be above the system with the aim to continue gaining market share in key businesses. Finally, we will continue to focus on efficiency at IFS, and we expect to maintain a cost-income ratio of around 37%. Let me finalize the presentation with some key takeaways. First of all, we saw solid performance across all businesses and our core operations. Second, our higher-yielding loans continue with a positive trend in both consumer and small business financing. Third, we continue to see improvement in the risk-adjusted NIM, helping profitability. Fourth, we are strengthening primary banking relationships with our retail clients. Fifth, our insurance business keeps delivering solid double-digit growth. And finally, our Wealth Management business continues to deliver double-digit growth as well. Thank you very much, and now we welcome any questions you may have.