Vivek Jain
Analyst · KeyBanc
Thanks, John. Good afternoon, everybody, and we hope we find you and your family is well. For the last few years, we have been ending every call with the same comment about support from our customers and the ability of our employees to adapt in a changing environment. While it was never intended for the pandemic, that belief was again required in Q3 as our company ran well and adapted to more distinct geographic volatility in our end markets. Like everyone in our industry, we want to start first by thanking all of our hospital customers and their front-line workers for trusting us to serve them during these times. And we would like to thank our employees, a number of whom have had, again, to deal with the local fires here in the middle of everything else. It's been a long week and a long quarter and a long year, so we'll try to be brief today. On today's call, we wanted to comment on Q3 results with a bit more geographic and regional color as we had a wider spread on performance, explain the volume and product trends we experienced during the quarter and at least what we're seeing through October given the recent pandemic challenges globally, update any new effects of the pandemic on ICU Medical and our normal housekeeping items, tighten our near-term financial expectations. And lastly, articulate how we feel about our positioning in this environment, any strategic implications and reflect on the criteria by which we are judging ourselves. The short story on Q3 is as follows. We did see sequential improvement in all of our lines of business in the U.S. market, which supported 4% total company growth year-over-year, but we did have some specific international geographies that had more volatility than we experienced so far in the pandemic. Specifically, in the U.S. market, we had 7% year-over-year growth, which was the net effect of utilization still being down 5% to 10% from our view of baseline, offset by new customer onboarding, hardware sales and the addition of Pursuit Vascular. There were again substantial differences between international markets and the U.S. market, but unlike Q2, this was due to certain international markets freezing up. In particular, all of LatAm and a major slowdown in Canada with the rest of the OUS markets generally being flat year-over-year. There was commercial stability in the sense of there was not a lot of customers switching, which is both a positive and negative. We finished the quarter with $303 million in adjusted revenue, adjusted EBITDA came in at $62 million and adjusted EPS was $1.90 due to better profitability than expected at a better tax rate. We added a good amount of cash to our balance sheet as restructuring and integration costs have dramatically reduced, and we paid back our revolver. Nothing was unusual with currency. So let's go through the businesses quickly and then come back to discuss the current environment. Starting as usual with Infusion Consumables, which is our largest business. Infusion Consumables had revenues of $116 million in Q3 2020, which was a 4% decrease year-over-year on a constant currency basis and 3% reported. We did not necessarily have predictable consistency in all places and product lines. The U.S. region grew 5% in the face of utilization that was still down 5% to 10%, as I initially mentioned, driven by mostly new customer onboarding and Pursuit Vascular and a very small amount of U.S. oncology growth. The OUS markets in aggregate were down 16%, mostly due to year-over-year declines in Canada and LatAm. This was not some customer change, rather just impact of the pandemic. As we discussed on the last call, the oncology CSTD market was down in July and part of August. It looked better in September, but in aggregate, and please remember, we had a massive international Q2 for oncology, we did not have the same oncology growth that we've been used to with the product line being essentially flat globally. Again, no significant customer changes, and we have been back implemented -- implementing physically on-site add accounts starting in September. We do not think we had any pandemic stocking in the quarter. The story for Q3 was really about sequential improvements in U.S. volumes implementation starting to happen, and frankly, just holding our book and waiting for volumes to increase while absorbing the international volatility. Moving to Infusion Systems, which is primarily our LVP pumps and associated dedicated sets. This segment did $88 million in adjusted revenue, which was growth of 12% on a constant currency basis or 11% on a reported basis. As a reminder, this segment captures not only infusion pump hardware, but also the lock and key dedicated pump sets. Those pump sets were also down, ballpark, 5% to 10% globally in utilization. But for the reasons we have been talking about in the last few calls, we were able to sell hardware, which improved the results for this segment. Even before the pandemic, we were holding the best amount of rollover and competitive signings we had in many years. The challenge continues to be getting into hospitals and implementing these conversions. We continue to believe we've stabilized a 10-plus year installed base decline. We still know that safety is a critical factor when choosing an infusion pump. We believe our Plum LVP technology is positioned well, as evidenced by the recent clinical guidelines around IV pumps. We have gotten back to the core marketing messages around our Plum LVP pump as these independent and clinical reviews have validated our differentiation. As for the non-LVP products, which include PCA and our ambulatory pumps, nothing has changed with the PCA pumps since the last call. And regarding ambulatory, our goal, and we'll get close, is to have enough demand and expansion to finally jump over the annual declines we've had in ambulatory pumps. The Infusion Systems segment in total will deliver revenue growth this year, but it is difficult to predict exact installation time lines as our customers are battling on many fronts. While the implementation calendar is unpredictable and the pandemic has slowed decision-making down, we still believe, relative to our size, there is solid competitive opportunity, and we are focused on commercial execution here. Finishing the discussion with Infusion Solutions. We had $86 million in adjusted revenue or 6% year-over-year growth. Picking up from the comments on the last quarter, the SVP presentations held firm sequentially and the LVPs and irrigation products tied to surgeries and ER visits picked up sequentially with the improvement in admissions. We had a small amount, maybe $1 million or $2 million of new customer stocking, but nothing else unusual. We continue to believe the quality of our customer book has improved us holding the best list of sustainable relationships versus the day we bought the business. We are healthy on safety stock and our new national distribution center is running in Texas to help improve our supply chain costs longer term and provide enhanced supply chain services to our customers. We hope the recent events have illustrated the value of having healthy and diverse supply chain in the country. The Grifols relationship and sourcing of PVC-free product is making its way into the customer messaging. In the last few days, we have started commercial production on our new 0.5 liter line in Austin as part of the transition away from Pfizer Rocky Mount. This, combined with sourcing of PVC-free and a few minor -- other minor items, allows us to be on track for full operational separation from Pfizer Rocky Mount. Bigger picture, we've now largely secured the customer base with a better quality lift, have basics coming online, have distribution efficiencies coming from all the investments in supply chain, and we made substantial CapEx investments over the last few years, all of which we hope solidifies our position in the category. Moving on to some general updates and housekeeping. Commercially, we have seen far less government tenders recently than in the March to July period. On-site implementations and in-person customer calls have started to happen again slowly. More of that seems to be in the U.S., in the Southwest and Southeast markets. We continue to evolve our sales channels and marketing efforts with the assumption that it will not return to fully normal in any near-term time frame. Nothing significant on quality. Operationally, the manufacturing network, logistics and systems of the company are all running well. Again, in Q3, we had solid global fulfillment rates our customers with the items described in Austin, we are ready for that operational separation from Pfizer. We've adapted our operational footprint, shift hours, local transportation and redundancy plans. We continue to invest in employee safety and have provided incremental compensation over the balance over periods this year. We have focused on securing our supply of raw materials and components, and we will continue to invest in incremental inventory as a buffer for unforeseen disruptions. And as a reminder, our primary manufacturing locations are in Texas, Utah, Costa Rica and Ensenada, Mexico. On the Pfizer discussion related to the calculation of an earn-out payment, there is no change in status. Pfizer has been a solid partner, and we are working with them to provide additional details pursuant to our agreement as we addressed a litany of issues that came with Hospira. We feel comfortable with our position, and we'll address the inquiry with our usual finesse. From an expense perspective, there's not very much to talk about. We continue to run favorable on discretionary costs. Okay. To give a little bit more color on what we experienced throughout the quarter, Europe was generally flat. And usually, the summer months there are a little slower. The U.S. market sequentially improved each month of the quarter like other med device companies have said on their calls, and we don't want to get in the habit of real-time sales data. And for us, it's about the long term, but October continued to feel OK for us. But we do want to be clear, like we were in our Q1 call, it's really hard to predict the pandemic impact and how much it carries into Q4 or next year. So far, we have not seen any impact of recent European lockdowns, but we have built some caution into that as we try to tighten up our guidance. Regarding our near-term financial results and after all the events of this year, we still think currency will be the largest variance to our original 2020 earnings expectations. We sounded the alarm bell on admissions early and continue with the assumption that the pandemic's impact on U.S. hospitals does not worsen from the current level. We continue to be cautious on admissions number in our longer-term forecasting. All in all, the net effect of the pandemic is probably neutral to down in earnings for the company. While we have generated margin from excess hardware sales and cost savings from discretionary expenses, the hit in absolute volumes to consumables has been a large negative. We also continue to be cautious on implementation timing for system installations. We still think Q2 was the low point for our consumables and Solutions segments and the peak in the near term for the systems unit as there was so much hardware in it. Our profitability in the short-term of the next quarter will be impacted by the mix of hardware versus consumables. To synthesize all these comments on the business segment, the pandemic and how we're trying to judge ourselves, we've stated for a while that we have the ability to improve our position in our most differentiated businesses of IV Consumables and IV Systems, and we have to prove stability in our less differentiated business of IV Solutions. We've talked about the industry structure attractiveness for years, why we fit in the puzzle and that our products are in a good position from a technology, quality and manufacturing perspective. While the pandemic has introduced substantial volatility. Strategically, we do think the weaknesses it is exposed in the healthcare supply chain, add to the argument for all participants to be healthy and stable, which has been our commentary since we became a full line supplier. We made essential items that require significant clinical training, capital expenditures, and in general, items that customers do not want to switch unless they have to. We are a U.S. manufacturer that's deeply vertically integrated and as core redundancy on products that we do not produce domestically between Ensenada and Costa Rica. We do leave the market broadly defined as not one a winner-take-all set up in these essential item categories. And that is before each category is assessed on its own innovation and clinical outcomes, etc. In the new normal or COVID-19 world, where supply chain resiliency and diversity matters, we believe our essential items logically benefit and our most differentiated items are still differentiated. So we focus on what we can control in these moments, having the best list of support of healthy customers, win new important customers while we wait volumes to normalize. Keeping our employees safe while delivering the best operational stability for those customers. Making sure we drive differentiation in our most valuable categories, hold the best liquidity we can for a company our size and using all of the above to be prepared for whatever realignments or opportunities arise. And ultimately, to focus on our own execution. Our company has emerged stronger from all the events over the last few years. Thank you to all the employees, customers, suppliers and front-line health workers. Our company appreciates the role each of us has had and each of you has had to play. With that, I'll turn it over to Brian.