Ben Jackson
Analyst · Mike Carrier of Bank of America. Your line is open
Hi, Mike, it’s Ben. I'll take this one as well. Thank you for your question. There's a whole bunch of different opportunities for growth in this business, which is what gave us conviction that this business can grow really through any volume environment that we see. And we touched, when we announced the deal on our ability to capture that $1 billion TAM in the closing and post closed space. So that's where we're tying together and creating any closing room for the underwriter to digitally connect to the settlement agents on the network that we have across mortgage. So I won't go into a lot more detail on that one. But I figured because we went into a lot last time, I go into a couple of others that we’re capturing that I think are under appreciated. So first we’ve identified that there's a $4 billion TAM in front of us in just origination and processing. And we're obviously very well positioned there, the businesses is touching almost 50% of U.S. mortgages that are coming through the process, refi and purchases. And as I just mentioned, the sales results that we've just seen has just firmed our view on the ability to continue to gain market share in that space. The second thing that that is in that origination and processing TAM is really about our network. And I don't know that people really appreciate that the fact that the business, our business here has the largest mortgage network in the U.S. So we interconnect 100s and 100s of service providers to lenders. And this network is very well established, all that connectivity exists. And there's significant benefits that the lenders themselves can receive from utilizing and buying services from those third-party providers over our network, yet, it's underutilized. So the types of benefits that lenders get from ordering services off of our network is that it's a very efficient process. If you're using the Encompass system, and you order third-party services, that ordering process is automated, because we know in the workflow when you're going to order a credit report, when you're going to order a flood report, all of that is automated. And more importantly, all of the content that comes from that third-party is digitally sent to you, so that you can consume it, you can easily move it around, you can analyze it, you can actually do things with it. The other way of ordering the services outside of the network is you'd have to manually go out and select vendors, you have to manually procure the information, you're going to get back scanned documents, PDFs, with data that you can't really do anything with, you have to have extra steps of manually rekeying information. So today, vendors are really starting to see the benefits of ordering services off of our network. And for the benefit that we're providing the lenders as well as the benefit that we're providing all these third-party data providers, we receive a revenue share for that. And we're seeing this part, this opportunity in front of us that we're starting to capture it and that part is accelerating substantially. The other piece that I'll touch on is the data and analytics side. And we've had a few questions since we announced this deal on this. And one I want to focus on is really analytics, and what we're executing against today here against another what we've identified as a $4 billion TAM. So we've identified that an average origination fee costs around $8,000. Of that time studies that we've done estimate that at least $5200 of that $8,000 is just manual processing and technology costs are well less than $500. In the year 2020, you'd think that that would almost be the reverse that manual processing would be a lot less and technology somewhat more. Our time studies have showed that at least half so call it $2,600 of that manual processing could and should be automated with simple tools to be able to analyze and take away a lot of the stare and compare work that happens. Well, this isn't just a dream, we're actually executing on this. This is a TAM that we're accomplishing and capturing what we talked about that AIQ business called Capsilon that Ellie Mae acquired in the last couple of years, this business goes through for customers today and captures documents, it recognizes the data on those documents extracted. And most importantly, we apply analyzers to that data, analyzers that today for our lenders can go through and automate the process, when you're looking at a credit report to make sure that the social security numbers match, the date of birth matches. The date of the credit report is within the window that the lender was expecting that credit report to be to approve the loan, the score that the individual had on that credit report matches the qualification criteria for the products that that consumer is applying for. All of this is happening today. And we're capturing, we're capturing this opportunity. And it's a significant growth opportunity in that data and analytics space. And we see it already coming through in terms of AIQ sales that that have happened this year on the platform and just in the last two months of owning the business, we're seeing these analyzers getting picked up from our existing customer base. So those are two new areas that I'd say to focus on going forward as other areas of growth for this business.