Brad Kessel
Analyst · Piper Sandler
Good morning. Thank you for joining Independent Bank Corporation's conference call and webcast to discuss the company's 2020 first quarter results. I am Brad Kessel, President and Chief Executive Officer; and joining me is Steve Erickson, Chief Financial Officer; and Jim Mack, Executive Vice President, Head of Commercial Banking. Before we begin today's call, it is my responsibility to direct you to the important information on Page 2 for the cautionary note regarding forward-looking statements. If anyone does not already have a copy of the press release issued by Independent today, you can access it at the company's website, independentbank.com. The call for today the agenda for today's call will include prepared remarks followed by a question-and-answer session and then closing remarks. Before we begin reviewing our financial results, I'd like to take a moment to thank our customers, employees and our Board of Directors. The hope, perseverance and patience that all of you as Independent Bank Corporation community have demonstrated is simply amazing. To all of them and to you, our investors and analysts, I hope that you and your families are and remain safe and healthy during these very difficult times. Our efforts to keep our customers' employees safe in this environment began on March 3, 2020, when we enacted our business continuity plan to help prevent the spread of the coronavirus. On March 10, 2020, the Michigan Department of Health and Human services identified the first two positive cases of COVID-19 in Michigan. Since then, as of April 29, we the U.S. CDC reports Michigan with 38,210 cases and 3,407 deaths due to the coronavirus. While Ohio reports 16,325 cases and 715 deaths. Page 4 of our slide presentation lists some of the actions that we have taken over the last 60 days to protect our employees, clients and communities. On March 17, we closed our branch lobbies and restricted access to appointment-only by leaving our drive through facilities open during normal business hours. At the same time, we expanded our call center capacity. Over the next 10 days, for the safety of our staff and to ensure the continuity of bank services, we moved our non-branch staff to working remotely. Our technology infrastructure was built on a distributed desktop environment, so it was basically built to be as mobile as possible. As a result, we experienced very little disruption as we began separating our employees and asking them to work from home in order to comply with what we'll call physical rather than social distancing to avoid the spread of COVID-19. We can't really use the word social distancing as we've expanded phone, audio and video conferencing capabilities capacity as our employees continue to collaborate in new ways to meet the needs of our customers. Presently, 80% to 85% of our non-branch employees work from home, and nearly 100% have the capability to do so, if necessary. We continue to work closely with our customers to help them as we all navigate this new economic reality that is unfolding daily. While our branch and ATM transactions have declined by 24% and 36%, respectively, since moving to lobby by appointment-only, our overall customer request levels are extremely high, and we have been able to redeploy our workforce to meet these requests. Our mortgage bankers have continued to process record volumes of requests, assisting borrowers in their new home purchases as well as capturing significant cost savings with the decline in mortgage rates. Nearly 100% of our mortgage staff is working remotely. Our call center staff are experiencing record levels of calls with customers' request for information on stimulus payments, digital services and the PPP program and inquiries on loan payment relief. We have been able to keep call wait times down to a reasonable level and effectively respond to our customers' needs during heavy volume periods by redirecting calls throughout our branch network. Our commercial lenders and community bankers have been proactively reaching out to our business customers, gaining and understanding of their specific situation and providing solutions during this interim period as our economy has been frozen. Through the third week in April, we had provided 151 commercial customers with loan payment modifications and 325 residential mortgage customers with forbearance agreements. In addition, we have been and will continue to provide access to important programs such as the U.S. Treasury's Paycheck Protection Program, where we had approved $218 million of loans for our customers before the initial funding ran out on April 16. On March 23, the Governor of Michigan issued Executive order 2020-21 ordering all people in Michigan to stay home and stay safe. The order of limited gatherings and travel and required workers who are not necessary to sustain or protect life to stay home. This source order was recently extended to May 15 with some restrictions lifted. Over this period of time, Michigan's weekly unemployment claims have aggregated to over 1/3 of Michigan's workforce, making Michigan's unemployment rate, one of the highest in the country. However, we remain optimistic. In recent days, reports indicate the number of hospital admissions in Michigan has declined by 34% since peaking April 12, and the number of patients at a ventilator has dropped by 41%. It is expected the governor will permit Michigan's construction industry to reopen on May seven after being halted for more than a whole month. Yet it is likely sometime before all restrictions are lifted, and therefore, difficult to form conclusions on when workers or and when employers will bring workers back. Turning to our first quarter financial highlights on Page 6. I am very pleased with our first quarter 2020 results. As pretax pre-provision income was $12.5 million in the first quarter of 2020 compared to $12.2 million in the first quarter of 2019. These results include a $5 million decrease or $0.21 per diluted share after taxes in the fair value of capitalized mortgage loan servicing rights due to price. Excluding the impact of the MSR change due to price in both comparative periods, pretax pre-provision income would have been $18.4 million in the first quarter of 2020 versus $14.4 million in the first quarter of 2019. Net income was $4.8 million or $0.21 per diluted share in the first quarter of 2020 versus $9.4 million or $0.39 per diluted share for the year ago quarter. Net interest income declined by $50,000 relative to the first quarter of 2019 and by $0.5 million when compared to last quarter as $30.1 million increase in average net earning assets in Q1 2020 and versus Q4 2019 was more than offset by a seven basis point decline in net interest margin from 3.7% to 3.63% for the respective quarters as long-term and short-term rates fell significantly during the quarter. The decline in rates, however, also led to mortgage loan originations in the first quarter of 2020, totaling $311.1 million as compared to $138 million in the year ago period as mortgage loan refinance activity has increased significantly. Net gains on mortgage loans were $8.8 million in the first quarter of 2020 versus $3.6 million in the year ago quarter. Lastly, significantly impacting the quarter is a provision for loan losses of $6.7 million or $0.24 per diluted share after tax versus $700,000 in the first quarter of 2019. This provision and the related allowance for loan losses were calculated under our existing incurred methodology as we've chosen to defer the adoption of CECL as allowed under the CARES Act. Although we have not seen a deterioration in our credit metrics, we've increased our qualitative reserve by $4.9 million due to the economic shock of COVID-19, the executive order suspending all businesses and operations that are necessary to sustain or protect life or involved in critical infrastructure, the significant increase in unemployment claims, especially in the state of Michigan and the heightened request for payment relief from our borrowers. On the balance sheet side, our loan portfolio declined $6.9 million compared to the fourth quarter of 2019 as growth in our commercial and installment loan portfolios of $22 million combined were offset by a decline in our mortgage loan portfolio of $28.9 million. The decline in our mortgage loan portfolio was due primarily to a securitization and sale of mortgage loans totaling $28.7 million. Deposits, excluding brokered deposits, grew $81.8 million or 11.6% annualized during the first quarter of 2020. Turning to Page 8. Michigan business conditions were still generally favorable at March 31, 2020. However, since then, and as stated earlier, unemployment claims have risen sharply, which, along with the closing of much of Michigan's economy, will begin to weigh heavily on these statistics, which are key drivers for our loan loss reserves. On Page 9, we provide a couple of charts reflecting the attractive composition of our deposit base as well as the continued growth in this portfolio while working to effectively manage our overall cost of funds. During the first quarter of 2020, our deposits grew $81.8 million or 2.9% from December 31, 2019, excluding brokered deposits. Our total cost of deposits decreased 11 basis points on a linked-quarter basis and is down 18 basis points when comparing to the same quarter one year ago. Importantly, this deposit growth was across our demand account portfolio with interest-bearing demand accounts up $43.3 million, reciprocals up $33.5 million and non-interest bearing up $22.9 million, while time deposits fell $17.8 million for this period. Beginning with Page 10, we provide an update on our loan portfolio. Total loans outstanding now aggregate to $2.8 billion, including $64.5 million of loans held for sale, and we're essentially flat with year-end. Excluding portfolio loan securitizations and sales of $28.7 million, total loan growth for the first quarter of 2019 would have been $21.8 million or 3.2% annualized. The commercial portfolio grew by $14.9 million during the quarter, an annualized growth rate of 5.1%. Line utilization increased from 44% at December 31, 2019 to 48% at March 31, 2020, and has remained flat post quarter end. Our commercial pipeline was up at March 31, 2020, compared to December 31, 2019. However, we anticipate there will be fallout as the economy remains shuttered by COVID-19 precautions. Total mortgage originations for the quarter were $311.1 million compared to $137.8 million in the first quarter of 2019, reflecting the impact of lower rates have had on the refinancing market. The mortgage loan portfolio is well positioned for the COVID-19 environment with a weighted average FICO of 745 and an average loan-to-value of 68%. It's also very granular with an average balance of $184,000. Consumer installment loans increased by $7.1 million during the quarter. Our consumer loans are sourced primarily through our indirect lending line of business, which targets Michigan Marine, power sports and RV dealers. We target the upper end of this credit pool with this line of business. As such, the weighted FICO score in the portfolio is 755, and the portfolio has an average loan size of just over $27,000. On Page 11, we have an update on our loan modification and forbearance activities, and our participation in the Paycheck Protection Program. We take pride in being supportive of our customers and communities and are actively assisting those experiencing financial difficulty. Through April 17, we've granted 90-day payment deferrals to 151 commercial customers with $129.3 million in loans or 10.9% of our portfolio; on the retail side, 325 mortgage loan customers with $69.4 million in balances or 6.5% of the mortgage loan portfolio; and 280 million 280 installment loan customers with $7.2 million in balances or 1.5% of the installment portfolio or under a forbearance agreement. The retail forbearance plans are principally are primarily principal in interest for up to 90 days. With regards to the Paycheck Protection Program, we have built an effective process to manage the high-volume of applications. We're receiving customer demand for this portfolio has been strong. Through April 17, we had received 1,473 applications or $238 million in loan requests, with 786 applications or $172 million accepted by the SBA prior to the completion of the initial funding on April 16. Through 7:00 this morning, our totals now are up to about $250 million in total SBA loan approvals and about 1,800 customers in total that have an SBA loan number. On Page 12, we are just explaining the concentrations or makeup of our entire commercial loan portfolio. The chart on the left, segmented by industry category, reflects our C&I portfolio, including owner-occupied commercial real estate loans. The chart on the right, segmented by collateral type reflects our investor real estate loans. The percentages shown on both of these charts aggregate to 100% of the entire $1.18 billion commercial portfolio. The portfolio is very granular in nature, with the largest concentrations in C&I being manufacturing at 10%, construction at 7% and retail at 7%. Within the CRE portfolio, the largest concentration is retail at 8%. Our team did a complete review of the entire portfolio and assessed each borrower's ability to withstand economic difficulty for the next couple of quarters. Our lending and credit teams scored the portfolio, first, on risk to the borrower's industry in the current environment between high, medium and low. Second, they looked at the underlying financial strength of the company and all guarantors to carry the company for up to three to six months of economic shutdown. The analysis indicates that our credit underwriting standards requiring more stringent terms and conditions for higher risk industries in general as well as strong sponsor support and liquidity appears to serve us well. In all these categories, nearly every relationship of size does indicate their ability to withstand the environment for the next several quarters. The remainder of the portfolio across those industries are composed of many smaller relationships with varying degrees of financial strength. A breakdown of our deferrals by principal amount and PPP loans approved for those industries, where we have the largest portfolio balances, are identified earlier as being of higher risk is as follows: real estate, rental and leasing, including all investor real estate, $49.9 million or 30% of our deferrals and only $2.6 million or 2% of our PPP loans; manufacturing, $29.2 million or 18% of our deferrals and $30.2 million or 18% of our PPP loans; accommodation and foodservices, $26.5 million or 16% of deferrals and $10.6 million or 6% of our PPP loans; retail, $10.3 million or 6% of deferrals and $9.4 million or 6% of our PPP loans; construction, $5.6 million or 3% of deferrals and $29.5 million or 17% of our PPP loans; and health care, $1.3 million or 1% of deferrals and $12.9 million or 8% of the PPP loans. In general, the industries where we see the most risk or have the highest exposure are also the industries where we've deployed resources to assist during this difficult time. The total principal amount outstanding for those customers in those six industries that have received deferrals is $122.9 million or 13.1% of the total principal exposure of $936 million. For PPP, the total loans to these industries is about $95.2 million or 10%. Investment securities available for sale increased $75.9 million during the first quarter 2020. Page 13 provides an overview of our investments at quarter end. Approximately 72% of the portfolio is AAA-rated or backed by the U.S. government. In terms of capital management, our capital levels continue to be strong with tangible common equity to tangible assets of 8.4% at March 31, 2020. This is slightly below our the bottom end of our targeted range of 8.5% to 9.5% as a result of larger than previously planned investment purchases during the first quarter combined with our planned share repurchase activity. We anticipate moving back into our targeted TCE range in the second quarter of 2020. We paid a quarterly cash dividend of $0.20 per share on February 14, 2020, and recently declared a $0.20 dividend on April 21 as we believe that our capital levels currently support the continuation of our dividend program. During the first quarter of 2020, we repurchased 678,929 shares through March 16, before suspending the buyback in response to the uncertain economic environment. At this time, I would like to turn the presentation over to Steve to share a few comments on our financials, credit quality, CECL and the outlook for the balance of 2020. Steve?