Jenny Zhang
Analyst · Goldman Sachs. Please ask your question
Good morning, everyone. I'm pleased to report our solid results achieved in 2017, both from operational and financial perspective. As shown on Page 2, in the backdrop of consumption upgrades, we achieved 15% RevPAR growth in 2017 Q4, a very strong growth in the relatively low season. In the full year of 2017, our blended RevPAR grew by 14.4%, not only driven by the increase in ADR and occupancy, but also by more revenue contribution from mid- and upscale hotels. Such strong performance led to accelerated growth in revenues and expanded profit margin. On Page 3. In 2017, our net revenues grew by 25%, accelerated from 13% in 2016. We achieved operating margin of 17.6%, EBITDA margin of 28.9% and net margin of 15.1%, all hitting the historical highs. Those set of statistics exceeded the legendary year of Shanghai Expo in 2010. Teo will provide you more financial details later. On Page 4, by leveraging our powerful brand and member program, we consistently expanded our network under the asset-light model, which provides us good margin and a reliable cash flow. At the end of 2017, our manachised and franchised hotel rooms accounted for 78% in total rooms in operation, up by 2 percentage points from the previous year. Page 5 shows that our hotel pipeline remains robust, standing at 696 at the end of 2017, a 57% year-on-year increase from the end of 2016. Approximately 70% of the rooms in the pipeline are under mid and upscale brands. We are very positive on our 2018 opening plan. Let's turn to the next page, Page 6. We are also very excited about the fast growth of our membership program, which reached the milestone of 100 million members in Q4 2017. The members contributed 76% of our total room nights billed in 2017. And our direct channels accounted for 87% of our total bookings in 2017. Our expanded network, diverse brand portfolio and the commitment on quality continue to attract new members and increase the stickiness of our existing members. The pictures on Page 7 refer to our recent event of Hua Zhu World Conference held in Shanghai last December. This is our annual corporate day for partners and employees, which attracted more than 2,000 participants, including 900 franchisees; 550 business partners; more than 40 media journalists; and 30 investors. We showcased our 18 brands and industry-leading digital solutions to improve hotel operation efficiency. For example, our Hua Zhu E-purchase platform, our online supply chain platform, attracted a lot of franchisees to purchase high-quality hotel supplies at low cost. H-World, a technology company incubated by Huazhu, provides IT solutions for automatic check in, check out, mobile housekeeping and easy invoicing. Those solutions are very welcomed by upscale and the luxury hotels in China and overseas. We will continue to invest in our brands and technology to further benefit our franchisees and customers. Before we move into the details of operations and financials, I'd like to take a few minutes to summarize how we have fulfilled our strategic focuses. Page 8 illustrated our achievements in all the strategic priorities. The first focus is to upgrade our economy hotels. Our flagship, HanTing, has 38% upgraded rooms and saw a 7.6% same-hotel RevPAR growth in 2017. Secondly, the focus is on fast expansion of midscale hotels. As you already know, we have a number of midscale brands at different development stage. JI Hotel grew to 390 hotels at the end of 2017. It has become a truly leading midscale brand with scale and the reputation. We also acquired a design hotel chain, Crystal Orange, to enrich our brand portfolio in Q2 2017. Aside from those, thirdly, we continue to improve the same-hotel RevPAR for the full year of 2017. Our same-hotel RevPAR grew by 7.7%, including 7.4% for economy hotels and 8.2% for mid and upscale hotels. I will elaborate those points in a little bit more detail in the following pages. As shown on Page 9, the Q4 of 2017 was the fifth consecutive quarter of HanTing's positive RevPAR growth. It reached 6.8% in this quarter. The growth rate in October was a little bit soft due to high comparison base in Hangzhou in 2016. And we also had a big event in Beijing this year in October, which was the 19th National Congress of CPC. Those events have slowed down the growth of our RevPAR. However, November and December saw a still very strong same-hotel RevPAR growth, above 8%. For the full-year of 2017, HanTing same-hotel RevPAR grew by 7.6%, after annual decreases since 2014. We continue to see HanTing to grow their same-hotel RevPAR going forward. Page 10 shows the picture of our latest design of our economy hotel brand. HanTing, Elan and Hi Inn all rolled out new designs in 2017. Some of you may have already stayed at one of them. The few of the upgrades has a very strong feedback. The customers talk about them on WeChat and Weibo. The upgrade is not limited to hardware. We also have more efficient process and a higher standard for cleanliness. The refreshed models are catering for upgrading needs from the mass market. With the efforts of quality improvement, Elan and Hi Inn also achieved same-hotel RevPAR growth, up over 5% in 2017. Let's move on to midscale brands. Page 11 demonstrated the successful integration of Crystal Orange. Post-acquisition, the same-hotel RevPAR growth has been consistently above 10%, significantly higher than the 6.8% same-hotel RevPAR growth achieved in 2016. We see that mainly coming from the synergy through our membership program. The new openings are budgeted to be 80 hotels in 2018, accelerating from 27 in 2017. The growth rate is 52% in terms of room count as compared to 21% a year ago. Crystal Orange talent pool was further enriched by adding Ms. Cao to the role of CEO at the beginning of 2018, while Mr. Wu Hai remains as Executive Chairman of Crystal Orange and EVP of our High-End Product Innovation. In 2018, we also initiated effort to further improve direct sales and hotel operation efficiency after completion of back office integration. We rolled out three new midscale brands in 2017. As you may recall, the launch of CitiGo, urban Manxin and HanTing Premium was in the first half of 2017. I'm excited to see the rapid growth in those new brands. At the end of 2017, CitiGo has six hotels in operation and 11 in pipeline. Manxin has 11 hotels in operation and 16 in pipeline. HanTing Premium, the very new extension of our prime HanTing brand, has five hotels in operation and 39 in pipeline. This is the result of our solid execution in brand development. With the above concrete progress in midscale segments, our mid- and upscale hotels are increasing their contribution to our revenues. In 2017, the revenue from mid and upscale hotels increased by 68% to RMB 3 billion, accounting for 38% of our total net revenue, up from 29% in 2016. Further, on same-hotel RevPAR on Page 14. In Q4, our same-hotel RevPAR increased by 6.5%, with a 4.9% increase in same-hotel ADR and a 1.3 percentage point increase in occupancy. It's worth mentioning that the growth in same-hotel ADR has been accelerating from 4.5% in Q3 to 4.9% in Q4. For the full-year of 2017, our same-hotel RevPAR grew by 7.7%, with a 3.7% increase in ADR and 3.3 percentage points in occupancy. Heading into 2018, we will focus on three add backs, as shown on Page 15. First, we'll continue the fast expansion of midscale hotels. Secondly, we'll focus on the continuous growth in same-hotel RevPAR through quality improvements. Thirdly, the innovation in upscale hotel segment. We expect to bring you more exciting news in the next earnings call. With that, I'll hand over the call to Teo, who will provide you a more detailed analysis of quarterly and the full-year results. Teo, please.