Stanley Bergman
Analyst · Evercore ISI. Please proceed with your question
Thank you, Graham. Good morning, everyone, and thank you for joining us. Our businesses performed well during the third quarter, driven by the successful implementation of our BOLD+1 Strategic Plan that is resulting in growth and efficiency throughout Henry Schein and a strong contribution from high growth, high margin products, and services. We believe we continue to steadily gain market share in our dental and medical distribution businesses following last year's cyber incident. Our dental equipment business is showing ongoing stability in North America and increased investment by customers across Europe, Australia, and New Zealand. Implant and endodontic products had good growth in Europe and Brazil, as well as in North America following the successful launch of the BioHorizons Tapered Pro Conical implant in the United States. We're reporting another quarter exceeding our target of 40% of operating income generated by our high-growth, high-margin businesses and we expect to exceed the target -- this particular target of the 40% target for fiscal 2024. Acquisitions made during 2022 to 2024, during that strategic planning cycle, along with product launches are delivering strong financial results and our restructuring plan is on target. We also continue to return capital to shareholders through our share repurchase program. We exceeded our financial expectations for the quarter. So today, we are increasing our non-GAAP EPS guidance range to $4.74 to $4.82. We are -- we also launched our global e-commerce platform in the UK and Ireland, that's the GEP program and expect to launch next year in the United States. So far, we have received rather positive feedback from our customers that have moved onto the new system. Now let me turn to a review of our business units and start with the dental distribution business. Overall, third-quarter results for our dental distribution businesses generally reflect continued stable patient traffic globally. We believe the North American market for dental merchandise sales was consistent with last year with unit sales increasing low single digits, offset by PPE price declines and a shift in sales to lower-cost brands and owned brand products. We also believe that our North American dental merchandise market share grew sequentially last quarter compared to the second quarter, reflecting a similar trend from the beginning of the year as we continue to recover from last year's cyber incident. Our third-quarter sales increased internationally in the dental merchandise arena and reflects solid growth in Germany, Austria, France, Brazil, Australia, and New Zealand. So now let's turn to the equipment side. North American dental equipment sales were consistent with the prior year, and we believe we continue to outperform the overall market. Sales of traditional equipment grew slightly, while digital equipment sales decreased. Parts and services sales continued to grow strongly. We believe our North American digital equipment sales were impacted in part by the timing of DSO. It was a successful show for us because it took place in the last week, but it took place in the last week of September. Sales from the show will mostly be recognized in the fourth quarter of this year and on the international equipment side, sales growth was quite good in parts of Europe, Australia, and New Zealand, and that was across all categories. Let's turn to the dental specialties. Our dental implant and biomaterial sales as well as our endodontic sales grew mid-single digits for the quarter, with continued above-market growth in the United States and Europe. U.S. sales were fueled by the launch of BioHorizons Tapered Pro Conical implant, driving mid-single-digit sales growth in the third quarter against the backdrop of a North American market that is trending flat to slightly negative. Additionally, in the U.S., we launched the SmartShape Healers abutment product line at the end of the quarter in our implant business, which we expect to further attract new customers and drive implant sales. The product is being well received specifically by non -- by rise of customers who feel we've got something that is of great interest to them. We are confident practitioners will value the product's benefits, including less chair time, enhanced patient comforts, and improved clinical efficiency. Turning to our orthodontic business, we are in the midst of restructuring this business as well as transitioning to the Smilers brand Clear Aligner in the United States and in the European markets. This resulted in lower orthodontic sales for the quarter compared to the prior year. So now let's turn to the technology and value-added services part of the business. During the quarter, sales of our practice management software and revenue cycle management products posted mid-single-digit growth. This was driven by growth in the customer base of our Dentrix Ascend and Dentally cloud-based solutions, which was up more than 20% year-over-year with now approximately 8,600 installations worldwide at the quarter-end. Now it's important to understand our results are impacted by customers moving from on-prem to SaaS-based solutions. Revenue is recognized in a different way in a SaaS-based model versus an on-prem sales model. In addition, we recently introduced Reserve with Google, Eligibility, Essentials, and Eligibility Pro, each of which helps our customers grow their businesses and are well-received. The numbers -- the number of claims processed by our revenue cycle management e-claims business also increased by mid-single-digit percentages compared to last year. In conclusion, the dental -- our dental business has -- is an important proxy -- is an important priority for our BOLD+1 growth strategy and it's in this area that the L in the B-O-L-D is important for leveraging our strong customer relationships across our product portfolio. We are providing integrated solutions that strengthen customer relations, driving software, driving distribution, and driving specialty sales, especially with our large customer segment. For example, we had a number of dental distribution DSOs customers switch their implants to BioHorizons and their technology to Dentrix Ascend and Jarvis Analytics. We have also had multiple successes with customers that have switched to Henry Schein for their merchandise and equipment purchases as a result of our differentiated offering and the excellent value-added services provided by BioHorizons and Henry Schein One. Each of these successes has resulted in the coordination in our go-to-market strategy and accordingly incremental sales. Let me conclude my remarks with a review of our medical group. During the third quarter, we believe we continued to increase market share sequentially compared to the second quarter and again reflecting a similar trend from the beginning of the year as we continue to recover from last year's cyber incident. Our sales reflected less demand for respiratory diagnostic products and flu and COVID vaccines this quarter, and therefore along with related medical products. Sales were also impacted by the ongoing migration to generic alternatives for certain branded injectable pharmaceuticals. We continue to have good growth in our Home Solutions business. So let me now turn the call over to Ron to review our quarter three financial results and our 2024 guidance. Ron, please.