Stanley Bergman
Analyst · Elizabeth Anderson with Evercore ISI
Good morning, and thank you, Graham, and thank you all for calling in today. We closed our 2022 with a very good fourth quarter in which we continue to execute effectively on our 2022 to 2024 strategic plan goals, achieving strong growth in earnings for the fourth quarter and, of course, for the full year of 2022, despite the macroeconomic concerns and of course, the foreign exchange headwinds. We overcame significant headwinds from lower sales of PPE products and COVID-19 test kits. Our sales were affected by a decline in sales of PPE products and COVID-19 test kits. Excluding sales of PPE products and COV19 test kits, and taking out the 53rd sales week for 2022, we achieved very good internal growth of 5% in local currencies, that's internal. There was a negative impact on dental visits for seasonal flu and COVID-19 last quarter. And this was both in North America and internationally. So dental visits were down because of the impact of flu, both the seasonal and the COVID. On the other hand, this was offset by a positive impact at least from a product sales point of view of visits to our physician customers. We experienced growth in each of our business units across the board. And overall, we generated some financial results for the quarter, reflective, I think, of a stable market -- in the markets that we serve. So we made excellent progress in advancing our 2022 to 2024 BOLD+1 strategic plan. So first year of the plan was '22, where we advanced our one distribution strategy to enhance the customer experience and improve operational efficiency, very important, by creating our North American distribution group led by Brad Connett, and our international distribution group led by Andrea Albertini. We had good results across the board, both in North American distribution and in our international distribution group. We strengthened our dental position with national DSOs One new accounts and have an excellent success with our technology solution and specialty products within the national DSO segment. And on the medical side, we did expand our position with IDNs and large group practices. On the digital side, the BOLD plan calls for a significant effort in this area. We created our global digital team, including the appointment of experienced veterans in this area: Trinh Clark as Chief Global Customer Experience Officer; Sara Dillon, as Chief Data Officer. We are working closely with Lee Benowitz, Chief Global Digital Transformation Officer and Mark Hillebrandt, chief Digital Revenue Officer. We made excellent progress designing and building our global e-commerce platform, and this is an advancement of our current platform, which we expect to start rolling out in the latter part of this year, and that's -- we start to roll out the upgrades to the current platform. At the same time, we had some exciting news on the AI side, where we launched our Detect AI and AI-enabled x-ray analysis tool powered by Video Health. And last week, we were advised that Video Health has received 510(k) FDA clearance for its periodontics solution, which we expect will further advance the use of AI as a tool dentistry. We were active on the M&A front. We acquired Midway Dental in the U.S. and Condor Dental in Switzerland, thereby expanding our reach into underpenetrated areas in the market. We acquired a majority stake in Unitas and announced plans to acquire a major -- majority stake in Biotech Dental. Both of these investments will address in a moment. We have begun implementing our restructuring plan to reduce our global real estate footprint to reflect TSM, that's Team Schein Members, preference for flexibility in work locations. In this connection, we have closed 1 of our 2 buildings in our headquarters on We intend to invest in our remaining real estate footprint around the world to provide modern and flexible office space, and we will also continue to invest in technology to ensure that we maintain and build on our strong competitive position from a technology point of view, in other words, the tools that we provide our team to operate and, of course, the tools we offer to our customers to interface with us. This past quarter, we disposed of an unprofitable business so we can redirect our resources to operations that are priorities in our 2022 to 2024 strategic plan. The costs associated with this exit are included in our restructuring costs for the quarter. So if you look ahead a bit, we are introducing guidance for 2023, which Ron will discuss in a moment. We expect operating income growth in the high single digits to low double-digit percentage range when excluding the contributions from PPE products and COVID-19 test kits. We anticipate the impact of lower selling prices of PPE products and reduced demand from COVID-19 test kits will largely be offset by earnings momentum in our underlying core businesses. And the good momentum we have, as we enter 2023, this gives us confidence in the 2023 guidance. And the -- specifically the growth in our operating income when you exclude PPE products and COVID-19 tests. So a little bit of specifics on our dental distribution business. Merchandise sales in North America grew slightly when excluding sales of PPE and taking out sales from the 53rd week. In North America, we have a relatively stable market. And our market share, we believe, remains stable to slightly positive. We believe global dental consumable merchandise growth, as noted earlier, was impacted by the high incidence of flu and COVID-19 cases, which caused increased rates of patient appointment cancellations and accentuated the staffing shortages. Now what's important is the rate of patient flow appears to have returned to more normal levels in January -- this past January of 2023. The impact from manufacturing merchandise price increases, we believe, lessened as last year's increases began to annualize. The depth and breadth of the Henry Schein product portfolio, of course, allows us to support our customers' needs when we have customers that are concerned with pricing as we have offerings of alternative national and corporate brand products, that's our own brands, as well as alternative national brands where we experienced customers resistance to price increases. But having said that, price increases, we believe that are speaking in the marketplace are relatively stable now and not anywhere near what they were at the beginning of last year. Our demand for dental equipment in North America remains healthy, and our North American equipment order book is stable. Although we saw good sales from traditional equipment and steady sales for digital imaging equipment, which we had challenges in the past because of pricing issues, but this seems to be stabilized now. And there was a decline in sales of digital restoration equipment compared to corresponding -- the corresponding period in the fourth quarter. And of course, we had good sales in the fourth quarter of the year. But the challenge has been customer demand is shifting from chairside mills, quite expensive, to 3D printing, much less expensive, and a mix shift to lower-priced intraoral scanners. There was also a supply chain issue with one of our important intraoral scanner suppliers that introduced a new scanner this in the last few months. So all in all, the demand for digital restoration, that market is pretty hot, but there are these mix challenges that I've just described, and we can go into in greater detail if anyone has questions. The value of our North American order book for equipment is stable. We continue to see construction delays to some extent and a slight reduction in the number of planned new office openings amongst specifically some of our larger DSOs. On the international general merchandise sales side, the same impact as in the United States, North America that COVID patient flow challenges we experienced also as well as the lockdowns in China that were offset on the international side, but those were largely offset by good growth in the U.K., Eastern Europe and Brazil. Towards the end of the quarter, dental office staffing absenteeism and patient appointment cancellations will begin to ease likewise in our international business. Demand for equipment internationally held up quite well, with sales moving to lower-priced intraoral scanner units as well and the overall equipment sales essentially were in line with last year. The fourth quarter equipment sales and our outlook was slightly impacted by purchase delays in anticipation, this is on the international side again, with the biennial IDS show in Cologne, where customers expect new promotions to be introduced new products, and that show takes place at the end of the first quarter. The fundamentals in our end markets remain solid. Of course, the aging population and the growing global awareness of the health care benefits of preventative care and oral health, all play into our strategic benefits for Henry Schein, short, medium and long term. So demand for dental service is also generally correlated, we believe, with unemployment rates. And in the developed world, these remain relatively sort of consistent historically low, if you will. So we think the underlying base is okay, supporting oral care. And let me now turn a little bit to the dental specialty products business, where we were impacted, particularly in our largest sector, implants and bone regeneration products, with significant prior year growth prior year comparisons. The BioHorizons premium value implant segment continues to grow in North America and Europe. And we have some offset here with the decline in China, although I'll point out that our China business is not material, but it did impact the gross line to some extent. Sales for DSO customers in the United States for the BioHorizons line remains solid, and our value brand, Medentis, primarily in Germany but also to some extent in China, achieved double-digit sales growth. But this was mainly coming, as I said, from Europe and a little bit from Asia. When I refer to Asia, specifically talking to Japan, where our implants are doing good and oral surgery products are doing quite well. In December, we announced planned, subject to regulatory approval, to acquire majority ownership stake in the French dental solutions provider, Biotech. We look forward to bringing Biotech Dental's high-quality software that is so important. It's the whole digital flow that is so important that Biotech Dental will contribute to Henry Schein, but also the general products and services that dental labs are important for new geographies with respect to Biotech, specifically in France, where we believe we will be close, if not the leader in implants at some point in the near future. These will also have a line of product that is well received in that market. So dental products implants, biomaterials, all are high-growth, high-margin products, and Biotech will contribute to that as well as providing support -- additional support for our leading digital workflow solution in dentistry, of course. On the orthodontic side, sales growth remained strong, driven by new products introduced earlier in the year. Recent data suggests that the percentage of general practitioners in the U.S. who perform root canal procedures is increasing. That plays right into our sweet spot as well. We believe that this trend, combined with an aging population bodes quite well for the Henry Schein in orthodontic business. Now turning to our technology and value-added business. The largest segment, of course, is Henry Schein One, our software business. Growth was strongest in the international business due to the strength of our entirely cloud-based solution, which is doing very well outside of the United States. Growth in North America was driven by sales of our practice management software. Also the -- specifically the cloud-based software that we offer Dentrix Ascend. And we see customers upgrading to Dentrix Ascend as design life cycle of our Easy Dental product ends. So we're very pleased with the progress are progressing from Easy Dental to our Dentrix and Dentrix Ascend products. What is very important is we now see close to 6,000 customers on our cloud-based products, Dentrix Ascend entirely. We have noted in the past, these cloud-based systems drive demand for other Henry Schein One products. We also had nice customer wins during the fourth quarter with our Analytics business. He assisted well as well. This is the business that helps with revenue cycle management made a significant investment in Unitas, a PPO solutions provider and generally puts us in a very, very good position to help practitioners operate a more efficient practice while, of course, they provide good clinical care. We've enjoyed a relationship with Unitas since 2014, and we're now delighted to be able to integrate these value-added services into our product offering at Henry Schein One. So you'll see that the dental specialty products technology value-added services business did well, record year this year, up against some tough comps towards the end of the year. And this is where we're placing a lot of emphasis on an important part of our '22-'24 BOLD+1 strategic plan, which we'll talk about in greater detail at our Investor Day. The medical distribution business continued to see excellent growth. This did reflect higher patient traffic to ultimate partially driven by the incidence of flu and COVID-19. But generally, the trends are there moving from the acute care setting to the alternate care side. We had good sales, of course, as you would expect, in point of care diagnostics and other products associated with the flu. When excluding sales of PPE products, COVID-19 test kits, we experienced double-digit growth in local currencies adjusting for that extra week and really absent any public health outbreaks, new ones, medical sales should return to more normal mid- to high range single digits. We are pleased with the continued growth of new accounts across the independent and large group practices as well as surgical centers and urgent care facilities. Strong pharmaceutical sales were driven by pneumonia treatments, and equipment sales also continued to do quite well as practitioners invest in their practice and as the offering of office space practitioner equipment expands in terms of availability to treat and diagnose more treatments with more diseases and other ailments in the office-based practitioner environment. Over the last several years, Henry Schein has been able to shift priorities and provide solutions needed to help our medical and dental customers. And the public, of course, during the COVID-19 crisis and last year's flu season and even with -- during last -- and during the crisis and of course, last year's flu season. And even with this change, the impact of COVID-19 and flu, which required huge support from our team to deal with these currently significant inflows of orders to realize that we delivered a compounded average sales growth even with these inflows, unusual inflows of PPE, COVID tests of about 6-point -- just over 6% when you take out the PPE and COVID. So Henry Schein's internal growth in general, excluding PPE and COVID, is quite solid. And so we also believe that the PP&E and COVID efforts that we undertook helped us generate more customers, help our customers understand that for health care products is better to go to a reliable source. And so I want to thank the team for doing a remarkable job getting out the billions of dollars of unusual onetime in respects COVID tests and PPE products, which help generate customer loyalty. So with that, I'll turn over the call to Ron for a review of the fourth quarter results and our 2023 guidance.