Earnings Labs

Henry Schein, Inc. (HSIC)

Q2 2015 Earnings Call· Wed, Jul 29, 2015

$75.77

-1.85%

Key Takeaways · AI generated
AI summary not yet generated for this transcript. Generation in progress for older transcripts; check back soon, or browse the full transcript below.

Same-Day

+0.15%

1 Week

+0.23%

1 Month

-4.87%

vs S&P

+0.58%

Transcript

Operator

Operator

Good morning, ladies and gentlemen, and welcome to the Henry Schein Second Quarter Conference Call. At this time, all participants are in a listen-only mode. Later, we will conduct a question-and-answer session and instructions will follow at that time. [Operator Instructions] As a reminder, this call is being recorded. I would now like to introduce your host for today's call, Carolynne Borders, Henry Schein's Vice President of Investor Relations. Please go ahead, Carolynne.

Carolynne Borders

Analyst

Thank you. And my thanks to each of you for joining us to discuss Henry Schein's results for the second quarter of 2015. With me on the call are Stanley Bergman, Chairman of the Board and Chief Executive Officer of Henry Schein, Steven Paladino, Executive Vice President and Chief Financial Officer, who are participating in this call from different locations. Before we begin, I would like to state that certain comments made during this call will include information that is forward-looking. As you know, risks and uncertainties involved in the company's business may affect the matters referred to in forward-looking statements. As a result, the company's performance may differ from those expressed in or indicated by such forward-looking statements. These forward-looking statements are qualified in their entirety by the cautionary statements contained in Henry Schein's filings with the Securities and Exchange Commission. In addition, all comments about the markets we serve, including growth rates and market-share, are based upon the company's internal analysis and estimates. The content of this conference call contains time-sensitive information that is accurate only as of the date of the live broadcast, July 29, 2015. Henry Schein undertakes no obligation to revise or update any forward-looking statements to reflect events or circumstances after the date of this call. I ask that during the Q&A portion of today's call, you limit yourself to a single question and a follow-up before returning to the queue. This will provide the opportunity for as many listeners as possible to ask a question within the one hour that we have allotted. With that, I would like to turn the call over to Stanley Bergman.

Stanley Bergman

Analyst

Thank you, Carolynne and good morning, everyone. Thank you for joining us. Our second quarter financial results were solid with internal sales growth in local currencies in each of our four business groups doing well. As it was also the case during the previous quarter, the strength of the U.S. dollar impacted all of our international operation and of course those particularly in Europe. For the second quarter changes in currency exchange rates reduced our total sales growth by 7% and reduced diluted earnings per share by $0.07, that's $0.07 compared to the last year. Overall, the global markets we serve were healthy during the quarter and we believe we continue to gain market share. We are pleased to reaffirm our guidance range for 2015 adjusted diluted EPS and expect that our restructuring activities will continue to favorably impact our ongoing results. In a moment, I will provide some additional commentary on our recent financial performance and business accomplishments. But I just would like to give you a little flavor on two meetings I've just participated in here in Paris. I'm in Paris, and Steven is in New York. I spent seven hours with our international animal health team and would like to let the shareholders and investors know that this team is doing outstanding work as they execute on globalizing our animal health business and, of course, at the same time gaining market share and increasing the profitability of the business. Likewise, our practice solutions software team on the international side, dental, got together in Paris, too. And this was by coincidence they were both in the same city. So I decided to come over, and I can confirm also that this group is doing very well and executing our global practice solutions plan and, of course, increasing profits in that sector, too. So in a one-day period of time I experienced some really exciting activity going on here at Henry Schein. So let me ask Steve to review our quarterly financial results with you, and then I will come back and give you some comments on performance and business accomplishments in general. So Steve?

Steven Paladino

Analyst

Thank you, Stan. Good morning to all. I'm also pleased to report solid results for the second quarter of 2015. As we begin, I'd like to point out that our 2015 second quarter results include restructuring costs of $7.2 million pretax or $0.06 per diluted share. We announced this restructuring on our third-quarter 2014 conference call. As we mentioned then, this initiative is expected to continue throughout the remainder of 2015. You could look at exhibit B to this morning's earnings news release, which reconciles our GAAP and non-GAAP income and EPS from continuing operations. I will also be discussing our results as reported and excluding these restructuring costs, as we believe the latter is more reflective of our ongoing performance. So now turning to our Q2 results, net sales for the quarter ended June 27, 2015, were $2.6 billion, reflecting 0.5% increase compared with the second quarter of 2014. This consisted of 7.5% growth in local currencies and a 7% decline related to foreign currency exchange. In local currencies our internally generated sales increased 3.9% and acquisition growth was an additional 3.6%. You can note the details of sales growth that are contained in exhibit A of today's earnings news release. Our operating margin for the second quarter of 2015 was 7.0%, which expanded by five basis points compared to the second quarter of 2014. However, excluding the restructuring costs, which we believe is the more meaningful measure, our adjusted operating margin for the second quarter of 2015 improved by 32 basis points, 7.2%. When also excluding the impact of acquisitions completed during the past 12 months and related expenses, operating margin expanded by 45 basis points compared with the second quarter of last year. The expansion was primarily the result of an increase in sales mix towards higher…

Stanley Bergman

Analyst

Thank you, Steven. Let me begin my review of our four business groups with dental. In North America, consumable merchandise internal sales growth in local currencies was strong at 5.4%. This growth indicates that patient traffic to dental offices continues to be solid. Indeed, for the past four quarters considerable merchandise internal sales growth in North America has been consistently in the mid-4% to 5% range. Equipment sales and service revenue in local currencies in the second quarter declined 1.9%, however, against a difficult prior-year comparison, as Stephen mentioned. We expect North American dental equipment sales and service growth to accelerate in the second half of the year with a good backlog report at this point. Looking at international dental, consumable merchandise internal sales in local currencies returned to positive growth of 2% for the quarter compared with a decline of 1.6% in the first quarter. Equipment sales and service internal growth in local currency was 11.8%, was a multiyear high and included favorable impact from the biannual International Dental Show, the IDS, which took place this past March in Germany. So now let's spend a few minutes or a minute, actually, on the animal health side. Growth in this group was aided by strategic acquisitions in North America and internationally. Our normalized internal sales growth in North America continues to be very solid. We recently announced two acquisitions in the animal health space that will expand our global direct presence while bringing market leaders to Henry Schein . First, we announced plans to acquire a majority interest in Jorgen Kruuse. Kruuse is a leading distributor of the veterinary supplies in the Nordic countries with sales in 2014 of approximately $19 million. Kruuse will extend Henry Schein 's direct presence in Denmark, Norway, and Sweden. We expect this transaction will…

Operator

Operator

[Operator Instructions] And your first question comes from the line of Glen Santangelo with Credit Suisse.

Glen Santangelo

Analyst

Thanks and good morning. Stan, just curious about some of your comments on the medical segment, it's clear the Company continues to post pretty impressive growth there. For a number of quarters you've highlighted a focus on large group practices and integrated delivery networks. I'm kind of curious. Can you maybe comment on the Cardinal Health relationship? And Steve, I don't know if there's any way to maybe roughly quantify how much of that added and we should think about as we think about modeling going forward, like when you may anniversary that benefit, and just some overall sense for maybe how fast the market may be growing organically.

Stanley Begrman

Analyst

Steven will give you the financial aspects. But the relationship, which is really a three-pronged relationship, has done quite well for Henry Schein and, in our belief, for Cardinal as well. On the first line of the equation is the fact that we have taken over distribution of Cardinal's product line and, of course, it's sales to customers that are small practitioners. Then, on the other side is the IDNs, the large group practices, the large multiple locations managed by IDNs as well as group practices. And that has also gone very, very well for us. That business has primarily transitioned to us. But this is all built on a relationship where we are securing product, owned brand product from Cardinal and doing some joint procurement. And that is also working quite well for us. So the customers that are being serviced by Henry Schein , former Cardinal customers, I believe, are very happy with the service we are providing and at the same time will be benefiting from the Cardinal brand [products], and our pricing opportunities in this marketplace will also help our customers and help drive operating margin at the Henry Schein side. I hasten to also add that the internal growth from the Henry Schein core business, which is significantly now focused on IDN large group practices, is also performing very well when you exclude the impact of Cardinal, which in itself was also doing well.

Steven Paladino

Analyst

So, Glen, just on the second part of your question, so really Q2 was the first quarter that we recorded direct sales from the transaction. At Q1 we were recording effectively agency sales, but as we started the integration process during Q2, as we integrate sales onto our platform we record direct sales. You can see that the acquisition sales growth was 4.6% for the quarter. It will annualize. We are continuing to integrate. We would expect that the integration will continue probably through the better part of Q3. At that point we should have all or virtually all of the sales on our platform. The run rate that I would use for modeling going forward is something north of maybe $250 million but I don't have a more precise number at this time. And that will get phased in, starting with Q4 we will probably be at that rate. And that's on and all direct sales basis, assuming that there's no more agency sales at that point. And there should be some growth to that, of course, as we continue to add product assortment and we continue to drive growth to those customers.

Glen Santangelo

Analyst

Okay, that's helpful. Maybe if I just ask one quick follow-up on the dental equipment, obviously appreciate that you had a difficult comp this quarter. And Stan, if I heard you correctly, I think you are assuming that that business should start to get a little bit better in the back half as you focus on what your order book may look like. Then I'm kind of curious -- did you mean that you think the overall equipment business is getting stronger or you think just the growth rate will look better in the back half due to perhaps easier comparisons? So just any clarity in terms of what you were saying would be helpful.

Stanley Begrman

Analyst

Yes. On Steven's comments on the growth rate per se, to the extent that we have that information, because it will be talking about a future situation -- having said that, I can comment on the fact that our backlog is up quite nicely in North America and that we also have similar view of our backlog internationally. So we are quite optimistic about the sale of equipment in the second half of the year. And I assume that some of that is because the market is good but some of it is also because of the Henry Schein operate and our effectiveness in gaining market share.

Steven Paladino

Analyst

So yes, so we feel that again, Stanley said a couple of the key points. Our backlog at the end of the quarter both domestically and internationally is up very nicely, so we feel good about that for future growth. Remember, that backlog covers primarily traditional equipment, not the high tech equipment. But that's a good indicator of the traditional equipment. Remember we are going through a little bit of transition. We added the A-dec line, so there is a learning curve. And there is that that we're focusing on in the U.S. I would say that if you look at the components in North America, I think the bright spot of the equipment was traditional equipment, was the bright spot for us. We were a little bit soft on technology, in large part because PlanScan had upgrades last year but still soft in technology despite that. But we are feeling good, like equipment is going to be a good driver for us for the second half of the year.

Operator

Operator

The next question comes from the line of Jeff Johnson with Robert Baird.

Jeff Johnson

Analyst · Robert Baird.

Steve, just one or two quick follow-ups on the equipment comments you just made -- I guess one with A-dec. Is that driving kind of upside to your equipment numbers right now? Is it drawing out purchase decisions as your sales reps go and take that line in front of clients? Just wondering kind of any color on how that's working into your portfolio at this point?

Steven Paladino

Analyst · Robert Baird.

Well, it's really very early on. We just started, we just got access to the line, as I think you know, late in Q2. So we went through a training program with our sales force. I would say that we would expect a net improvement in overall traditional equipment sales by adding this line. But it's really too early to really try to quantify it at this point. Maybe in Q3 or certainly in Q4 we can give a little bit more color on that.

Jeff Johnson

Analyst · Robert Baird.

All right, and then just one question on the European dental comments or on the international dental business. The recovery on the consumable side that you saw the plus 2% last quarter it was down some. I mean as you kind of look in hindsight now over a trailing six-month period, is market getting a little bit better there? Was there just something weird going on in the first quarter? I mean what do you think contributed to that first quarter decline, a little recovery now? Is there really any change in end market dynamics going on, or was there just some funky timing issues in there, anything like that?

Steven Paladino

Analyst · Robert Baird.

Well, I think the market is slowly improving in Europe, not quite as quickly, obviously, as the U.S. If you recall last quarter, we specifically called out three markets that saw declines in the international dental market -- Germany, Australia and the UK. And we did say at that time we don't believe they are trends; it's a little bit, as you said, that kind of funky, quirky ebbs and flows. And for the current quarter we have positive sales growth in each of those markets, so our estimate was correct that we talked about last quarter. And I think we’re expecting -- again, European markets are not doing as well, again, as the U.S. But we do think they are very slightly improving year-over-year.

Operator

Operator

Next question comes from John Kreger with William Blair.

John Kreger

Analyst · William Blair.

Stan, since you have been spending a lot of time with your international group, can you just give us your sense how many countries are you in at this point? And of those, maybe what the top three or four opportunities are that you think are most substantial over the next, say, three years?

Stanley Bergman

Analyst · William Blair.

So first of all, with the closing of Kruuse we will be in 33 countries now. And of course we do service, especially on the dental side, dentists throughout the world through, as I mentioned, 33 -- we are actually on the ground in distribution centers, call centers, and fuel sales people in 33 countries. I will say to you that Europe presents a good opportunity for us. We are going to be going against lower comps as the year progresses and I think we will be seeing some good growth in a couple of markets as the year progresses and I think, going into next year. So in Europe as a basket, which took a bit of a hit last year, is, I think, recovering as you saw, the German equipment numbers and the equipment numbers in general were pretty good, driven largely by Germany but not exclusively by Germany. So I think equipment appetite is good. I think there is a growing demand for digitalized dentistry both in the dentist's office, chair side dentistry, chair side digitalized prosthetics, and in the laboratory, which is not only interested in ensuring that the customers have scanners to submit the prosthetics but also, within the lab, where there is a lot of opportunity for digitalized equipment. We are seeing this quite nicely coming out of the Arseus acquisition but not only out of that acquisition, which in itself leads to block sales, where we see good margin and some unique opportunities for Henry Schein in that space. So that leaves, of course, into consumables. And I think it is fair to say that, although the markets in Europe are a little bit anemic, they are getting stronger. And Henry Schein , I think, will continue to gain market share. There is nice opportunity in Australia and New Zealand on the dental side, and I would say on the animal health side too. And let me just go back. I think our European animal health business is also in very good shape. We've got good products, great management, and some really good opportunity. And if you go around the world, I have to say that the dental business in Australia presents Australia and Brazil presents really nice opportunity as well. If you go out the longer I think we are quite optimistic about our business in Asia, although there's a lot more work to be done in establishing the platform. And we are hopeful that over time we will be able to extend our presence in Japan and China. So we are quite optimistic about our international business.

John Kreger

Analyst · William Blair.

Thanks very much, maybe one quick follow-up. If you look at the order flow that you got out of IDS, were there any surprises in that, any categories that did better or worse than what you might have anticipated?

Stanley Bergman

Analyst · William Blair.

No. I think the order book was good, traditional business, CAD CAM. And I think the halo of IDS is continuing to drive some of our CAD CAM business around the world both in terms of sensors and when I say around the world, I mean in Europe, in Germany particularly that I would say the whole of Europe, in terms of sensors and mills and related software. So I think this was more or less all the areas that usually we expect to grow, the traditional and CAD CAM. But I think we will see extra momentum during the rest of the year from the CAD CAM side.

John Kreger

Analyst · William Blair.

Great, thank you.

Operator

Operator

Your next question comes from Jon Block with Stifel.

Jon Block

Analyst · Stifel.

Great, thanks and good morning. Well, if I can just start maybe on the vet side, Steven, I think I've got these numbers correct. Obviously there's a lot of adjustments but I think you said the adjusted North American vet sales was, I believe, 5.2%. It's a solid number but it is a notable step down versus, I think, what was it, 13.6% adjustment last quarter. And clearly, the overall industry momentum seems to be continuing. So is there anything to call out in North American vet? I just bring it up because we've heard chatter of overall in-clinic pricing pressure. Are you guys seeing that? Is that reflected in the step-down in the growth rate? Or is this just more bouncing around and the volatility in the near-term?

Steven Paladino

Analyst · Stifel.

So we don't think it's a change in, A, market conditions; B, any unusual or significant pricing issues in the market. As I think, in the animal health market with weather, when people or when the veterinarian is buying certain products, there are always a little bit of fluctuations there. So we are not reading anything into I agree it is a step down. We are not reading anything into the overall change. We still think the markets are healthy. We still think that we can see acceleration of the markets as the flea and tick season continues. So we are feeling like there's no major similar to what we talked about just a minute or two on dental. And I said we saw Q1, where a couple of markets in Europe were down. We didn't think it was something market related, and the consumable merchandise in those three markets were up in Q2. So hopefully that's clear.

Jon Block

Analyst · Stifel.

Okay. No, that's very helpful. And just to shift gears, Stanley, I might be asking this a different way than Glen earlier. But you called out the solid consumable growth in North America now for a number of quarters, maybe arguably four quarters plus. It seems like you need some decent growth in the back half of the year to get to the low to mid-single digits. But can you just reflect, in the past when that better consumable growth starts to seep into the mind of the dentists, they feel better, want some better efficiency in their practice and then you see that reflected in the equipment numbers, what sort of lag has that been historically? And can we see as a result of that a step up in equipment in North America in 2016 and beyond? Thanks, guys.

Stanley Bergman

Analyst · Stifel.

Yes, good question. I think the psychology in the down markets in North America specially U.S. I was going to say the US; I am referring to the whole of North America is a positive one. And I think dentists are realizing it's a good place, their practice is a good place to invest. So if you look at some of the technology out there, which helps increase the efficiency of the practice, improves on the workflow, resulting in a better experience for the customer and better productivity, you put the mindset together, the optimism that technology can bring to the practice and the ultimate efficiency and productivity, it leads to a good mindset in technology-driven products. And so, I think that's where we will see quite a bit of upside. In addition, I think dentists are feeling pretty good and should be in a position, we think, for the remainder of the year to invest in some of the traditional equipment. I think our expanded line will help us in that regard from a pure Henry Schein point of view. So I think it's less to do with a specific uptick, couple of basis points here or there, and more to do with the mindset, which is pretty good right now in dentistry. Having said that, the traffic is improving and I think from a pure Henry Schein point of view we are gaining market share as well.

Operator

Operator

Your next question comes from Michael Cherny with Evercore ISI.

Michael Cherny

Analyst · Evercore ISI.

Good morning, guys. I want to follow up a little bit on the animal health questions. I know it's not your protocol to give revenue guidance, by any means. But in terms of the headwinds you saw relative to the agency change and also the diagnostic shift, is there any way to give a sense on a next six-month basis how those headwinds, roughly, do you think will impact you? I know you reiterated guidance, so clearly that's baked into the numbers. But just trying to understand, again from a modeling perspective, how should we think about that area within North American animal health on a go-forward basis?

Steven Paladino

Analyst · Evercore ISI.

Well, again, we would prefer not to give specific revenue guidance on that. But I think we are comfortable enough to say that we do think that we will see some degree of improvement for the second half of the year in North American animal health as adjusted for the normalized growth. But save that comment, I don't think we really want to give a specific metric on growth there.

Michael Cherny

Analyst · Evercore ISI.

No, that's fine, Steve. Figured I'd try. And then just relative to the M&A landscape, as crazy as this sounds, by my count it seems like you have actually slowed down on the total number of deals you have been executing on. Have you seen any changes in terms of the dynamics, in terms of what types of valuations or what types of opportunities that these sellers are looking for in terms of the type of assets that you are pursuing?

Steven Paladino

Analyst · Evercore ISI.

Well, one, I'm not sure I would characterize it as a slowdown at all. You know the way acquisitions work. They have a timeline all their own and they bunch up sometimes, and they take a little bit more time sometimes. So I would say our pipeline is as full as it's ever been. I would say that I know the market has seen some very unusual pricing, very, very high pricing in a couple of properties. But that's not indicative of the overall market. The overall market the pricing is much more stable. So I would say that, no, there is no slowdown, A. And there is no major change in pricing.

Michael Cherny

Analyst · Evercore ISI.

Got it, just timing related. Understood, thanks.

Operator

Operator

Next question comes from David Larsen with Leerink.

David Larsen

Analyst · Leerink.

Congratulations on a very good quarter. Steve, can you talk about the pipeline for animal health deals? It looks like maybe an 11% contribution there this quarter. It has been very high for the past four quarters. Just any thoughts on what that is going to look like going forward?

Steven Paladino

Analyst · Leerink.

Well, there's a lot of activity. I don't like to really predict what's going to close and when it's going to close because it's absolutely very difficult and maybe not even possible. But we haven't closed the Kruuse deal, as Stanley mentioned. We expect to close later in the current quarter. There is activity with other animal health, also dental and medical acquisitions. So as I just said, I think the acquisition pipeline is good, is strong. It's probably as strong as it's ever been. But again, it's hard really to say, okay, add X million dollars of revenue for next quarter when the timing is really not predictable.

David Larsen

Analyst · Leerink.

Okay, great. And then with North America, again a very good number, I think it is 10% internal sales growth this quarter, 12% last quarter. These are very robust growth rates, significantly higher than 1Q of 2014. Just, Stanley, any thoughts on what is driving that? Is it the Affordable Care Act, increases in coverage? Thanks.

Stanley Bergman

Analyst · Leerink.

Yes, so I think we've discussed this in past calls, and let me reemphasize it because it's working. Six or seven years ago we commissioned two studies. One is the area that is likely, the part of healthcare that is likely to be moving the most rapidly, and we determined that to be the alternate site, and the physician provider, because of the anticipated healthcare reform implications, namely wellness and prevention. So we decided to focus on the physician side of healthcare. And we said to ourselves as part of that, what kind of physician providers? And we determined it's likely to be larger groups, so consolidation of practices into larger groups and, at the same time, IDN, integrated delivery networks would be expanding their presence into this large group arena. So we set up our healthcare services group, I think it's seven years ago, to focus on this part of the medical business. And we focused very deeply on it. We were not distracted with acquisitions. There were some very large properties available that service the smaller practitioner groups or some of the single practitioners and one, two, three practitioner. We focused on the large group practices and the IDNs through our healthcare services group. And that has done very well. At the same time we said to ourselves, what are the specialties that are going to be the most productive from sales point of view and more importantly from a margin point of view? And we determined which specialties we wanted to focus on. And we did that as well. If you take the two together, it's resulting in top-line growth, internal growth and of course operating margin expansion in our medical group. You put that together with our cardinal alignment, and it's an acquisition of their sales in the space. But then you add to that the procurement opportunities that we had to procure costs under their brand and to jointly advance better procurement between our two businesses, and the net result is top-line growth and margin expansion for our medical business.

Operator

Operator

Next question comes from Kevin Ellich with Piper Jaffray.

Kevin Ellich

Analyst · Piper Jaffray.

Steve, just wanted to see if you could give us some more color on how the diagnostic change in animal health is going. I think your sales reps are selling both Abaxis and Heska, wondering which products are doing better, how are the sales reps doing in terms of getting traction with those products?

Steven Paladino

Analyst · Piper Jaffray.

Sure. Well, I'd rather not say which one is doing better or not better; they are both actually doing well. We feel that both product lines are very strong product lines. My understanding is the sales force has quickly moved and understands the product lines. Compared to what our goals are internally, we feel very good about this whole transition. But I just want to be clear. This is not a one or two quarter transition. Remember, as people, especially with the diagnostic equipment, as people replace diagnostic equipment and as leases and other things come up over a multiple year period, that's when you have an opportunity to convert customers. So only this is the second quarter out of the box, and when this initially came to light I immediately said this is not a one or two quarter process, this is a one or two-year process. So right now, in the early innings, if you will, we feel good about what we have accomplished. But there is still a lot more activity, and there is still a lot more that we need to accomplish.

Kevin Ellich

Analyst · Piper Jaffray.

And then just another one, for Stan, we've seen some good M&A activity out of you guys in Europe for animal health, but in the U.S. one of your competitors made a big move into the livestock distribution business. From a strategic standpoint, is the production animal market something that you want to get bigger in? Just wondering what your thoughts are on livestock?

Stanley Bergman

Analyst · Piper Jaffray.

So we believe the animal health business is a good business because of demographics. The elderly, the baby boomers spending more money on their pets. So that's one. And the middle class in the rest of the world, the developing world, et cetera is growing. And that results also in pet advancements. But within there lies the demand for protein as well. So we believe that is an opportunity. Not sure if distribution of branded pharmaceuticals is necessarily the best play in that space. It may be. But there is opportunity for niche products with high margin. And so, for example, I think the Kruuse opportunity will be very, very good for us. The scil opportunity will be very, very good for us on the equipment side. And the veterinary instrumentation offering in the instruments side will be very good for us. We're adding resource in that space, expect to add more products over time, getting more margin, and have a very profitable business that will be focused on the large animal side as well. But I'm just not sure if the tonnage, lots and lots of sales in branded pharmaceutical, is the way to go and whether that's the place to put capital. And certainly not the place, in our view, to put capital at a very expensive cost to put that capital to work. But we do see opportunity in the space and we do business in a number of countries in the large animal space and dairy space and the various other areas and remain quite optimistic about that. But I think our play will be a little bit different, given our strengths in the business today and the opportunities ahead of us. Going back to the question on the diagnostics, we were of course taken by surprise in this space. But I believe that our team has come together quite quickly in putting together an excellent offering, a global offering of diagnostics. We are working very well with Abaxis and Heska. And in combination with our practice solutions business, the software business here in the United States and abroad, and our big data opportunity will, I think, have some really exciting opportunities for our customers and our suppliers going forward. So, although we were quite surprised by what happened, considering that we had what we thought was a good relationship with the supplier, we remain very, very optimistic, specifically with our Axis-Q bidirectional integrated solution that improves workflow and reduces missed patient opportunities in the practice. So, we have added good resources in that area, have really good management, good team in the diagnostics space, more to follow and remain very, very excited both in the equipment arena and with the rapid test. It's amazing how many suppliers have come to us from around the world to say, now we see an opportunity for you in the space. But our anchor, of course, in the model is Abaxis and Heska.

Operator

Operator

Your next question comes from Dave Francis with RBC Capital Markets.

Dave Francis

Analyst · RBC Capital Markets.

Hi. Good morning. Stanley actually walked into the area I wanted to ask about. You guys have talked in the past about the opportunities that you have in terms of the data that you have collected relative to your customers' ordering patterns and tying that in with some of the technology offerings that you have as well. I was wondering if you could talk a little bit about where you guys stand in terms of accelerating some higher-level marketing activities and being able to lever some of those data assets into higher revenue growth rates in the near to intermediate term.

Stanley Bergman

Analyst · RBC Capital Markets.

Right, very good question. We have had database marketing really going back to almost 25 years ago when we launched our mail-order business. And really we have, in the markets we serve, the finest database relative to products, customer specialty, etcetera, and have done good with that opportunity, leveraged it quite nicely for the benefit of our suppliers and our customers over the last 25 years. It's a key driver in our success. We combine that data, of course, with tele sales and field sales consultants and e-commerce marketing. Having said that, about a month ago we actually launched our big data division to capitalize on the opportunity of the data we had in our practice management world but also in the Henry Schein databank, our products and related services that we sell. So we have brought on a very senior executive to manage that for us and are very excited with that opportunity on the general medical and vet side. And it will, of course, be a division that is focused on driving stickiness with our customers. But actually we expect this to be a business that will generate profits as well to the bottom line, positioning us to capitalize on our data but also, of course, to drive growth, effective growth through ecommerce and other ways in which we sell.

Q - Dave Francis

Analyst · RBC Capital Markets.

That's very helpful. As a quick follow-up, Steve, I want to turn it back to the animal side. You specifically called out in the press release, talking about the North American business, shifts between agency salesand direct sales.Can you peel back the onion there a little bit and just talk a little bit more about the dynamics there? What are the shifts one way or the other, and how that might be impacting revenue growth rates in that line of business and how we ought to think about that over the next few quarters?

Steven Paladino

Analyst · RBC Capital Markets.

Sure. Well, so that was just part of two comments. Right? We normalized for the shift in agency as well as the diagnostic manufacturer change, as well as the, those two items. The smaller of the two was the agency to direct sales. The impact on animal health was about 1% because of the shift in the second quarter. So the bigger impact, obviously, for the normalization was the diagnostic manufacturer change. So we don't expect going forward, we don't expect really it's hard, really, to predict. But we don't really expect that to change that much. It will still be a small, maybe 1% or less than 1% impact to our normalized sales growth.

Dave Francis

Analyst · RBC Capital Markets.

Understood. Okay, thank you.

Operator

Operator

Your last question comes from Steven Valiquette with UBS.

Steven Valiquette

Analyst

Hello. Thanks good morning. Stan and Steve. So I guess, as you guys touched on earlier, the internal growth in medical obviously is very strong. But just curious, without naming any names, are there any key competitors that might he losing share for any specific reasons that you are capitalizing on? Or is it just generalized market share gains for Schein within these larger group practices?

Stanley Bergman

Analyst

Well, I'm not sure about who is losing business or who is not because what we are seeing is a massive consolidation amongst solo practitioners going to three, four, five in the practice, the 5s to 10s, the 10s to bigger. And so, bigger business is coming from all over. And we see even further consolidation in this marketplace with fewer distributors, stronger distributors, and distributors that have the software, the intelligence, information intelligence to service these accounts. And so, I would imagine in the future as we go forward, and also in the animal health and dental space, economies of competency will drive the business and, in order to have competency specialization you need large sales basis to amortize this competency. So I think I can leave it up to your imagination where the business is coming from. But I would say we are getting it across the board.

Steven Valiquette

Analyst

Okay. And then for what it's worth, obviously we hear about some of the medical distributors to the hospital and/or IDN market expanding into distribution of more sophisticated SKUs that previously may have been marketed directly by some of the manufacturers or suppliers. I'm just curious; is there any sort of dynamic at play within the IDNs that you service where you may be expanding to categories or products that you distribute that might be driving extra growth? Or is that not really a factor for you guys in your medical programs?

Stanley Bergman

Analyst

I would say that to take any five-year period and I would expect us to go forward in our dental, medical, or vet business, you will see the movement from direct manufacturers to distribution. And this is -- we have had one particular example in vet where it went the other way. But generally, I think the smarter manufacturers understand the value that distribution brings, of course, in the logistics. But that's not the area; it's in the value-added services. And in our particular cases, we have 4,000 field sales consultants around the world that are specialists in practice management, understand how a practice should be run, and help our customers operate a more efficient business so that they can provide better clinical care. And that drives manufacturers moving towards us, and I believe that's the case in all three businesses.

Steven Valiquette

Analyst

Okay, great. Okay, thanks.

Stanley Bergman

Analyst

Okay. So thank you, everyone, for calling. I think you can get a feel that we are quite excited about our business. Of course, we have challenges like every single business does. And, in particular, the biggest challenge we have right now is the relative exchange rate between the US dollar and the euro. And we are working very hard and expect to be successful in mitigating that conversion risk with other areas of increased profitability in the business. We are advancing our strategies in geographic expansion, market share growth, margin expansions through advancing product that present greater value to our customers, greater margin, and are managing our expenses, expecting to reap some benefits from the restructuring that we announced last year. So we remain optimistic about the business. And so thank you for calling. Again, if you have any questions you can call Steven Paladino at 631-843-5915, or Carolynne Borders at 631-843

Carolynne Borders

Analyst

It's actually 390-8105.

Stanley Bergman

Analyst

390-

Carolynne Borders

Analyst

8105. Thank you very much.