Stanley M. Bergman
Analyst · Susquehanna Financial Group
Thank you, Steven, very much for your update and I'd like to now provide a little bit color on the business units. So let me begin with the North American Dental business. That's our dental business in the United States and in Canada. The results for our North American Dental business was strong across the board and reflects steady patient traffic to our Dental customers' offices and higher demand for dental equipment. Of course, this was partially driven by the tax incentives that were in effect for 2011. Internal growth in sales of Dental consumable merchandise in local currencies was 4.8% during the quarter, excluding the extra week. So I think it's best to look at it excluding the extra week, which is solidly ahead of our estimate for the market growth and shows the strength of our Dental franchise here in the United States and in Canada. And our dental equipment results turned positive for the quarter with internal growth in local currencies at 3.8%. Again, if you should take out the extra week and this is after taking out the extra week. And as I noted during our last quarter call, we entered the fourth quarter with a strong backlog of equipment orders, including some that occurred in the -- early in the fourth quarter due to the timing of the end of the third quarter. I think we provided some color on this during the third quarter conference call. So overall, I think we continue to be happy with our North American Dental businesses. They're doing well, gaining market share. The team has high morale and overall, the management is doing a very good job. Now let's take a look at the North American Medical team and their performances. The team also, by the way, is doing a very good job. Happy with the management to that team and how they're leading us through some of the changes in the physician environment. The performance was good, very good, actually during the quarter, with internal growth well in excess of our estimate for the market growth. During the fourth quarter, we distributed about 1.7 million doses of seasonal influenza vaccines as planned, bringing our total for the year to 11.6 million doses, with sales of approximately $88 million. We expect to distribute a similar number of doses in 2012. We are quite comfortable with the current supply agreements for seasonal flu vaccine, and the profitability for these products in 2012 is expected to be potentially a little higher the comparable numbers for 2011. The team on the -- so overall, very good North American Medical performance. I think we're doing well with -- working very well on taking advantage of the change in dynamics with respect to the consolidation in that field and expect to continue to garner market share in the next year or so. So let's now turn to the North American Animal Health business, where we continue to be very pleased with the results of that team's performance. This business, we believe, is growing well in excess of the market. Again, remember, in North America Animal Health, we are focused virtually exclusively on the companion animal side. So I think when trying to understand the market share growth in this sector, it's very, very important to understand that we are only focused on the companion animal side in this country. Our sales growth is due primarily to expanding the breadth and depth of our product offerings and to strengthen relationships with our customers. We recently acquired all of the Oak Hill Capital Partners' interest in Butler Schein Animal Health, and Henry Schein now owns 71.7% of this business. Since its formation 2 years ago, Butler Schein Animal Health has performed exceedingly well. Today, it is one of the anchors in our leading global Animal Health business, which has annual sales in the United States, in Europe and Australia and New Zealand of approximately $2 billion on a GAAP reported basis. And from a strategic perspective, the Butler Schein Animal Health joint venture is yet another example of the benefits to Henry Schein and to our partners in structuring such partnerships, which benefit all parties. So we're very pleased with the leadership of our Animal Health business in North America with the partnership we had, which included the Oak Hill Capital Partners and now is a partnership between us and the Ashkin Family, and we couldn't be happier with the way this has turned out from a financial point of view, from a strategic point of view and from a partnership point of view. So now let's take a look at our international operations, which also featured solid sales growth in our Dental, Medical and Veterinary businesses and of course, was complemented by the acquisition of Provet Holdings in Australia and New Zealand and that is now annualized out. On prior fourth quarter, we had strong growth in dental equipment, in part because of the various tax incentives in Australia and New Zealand. Against that tough comparison, our international group had very good rates of growth and so it's really important to take out -- to take in account the tremendous sales in Australia and New Zealand in the fourth quarter of 2010. As a result of this, tax incentives had expired and if you take that out -- you take that into account, the results for this year were really very, very impressive on the international side. Early in January, we acquired Veterinary Instrumentation, which is the leading supplier of surgical instruments and implants to veterinary surgeons in United Kingdom, not a material company in terms of sales, $11 million. But the company, which was founded by John Lapish, who began his career in the late 70s as an orthopedic animal health surgeon, focused on small animals. Dr. Lapish started designing and developing instruments for his own use and as the word got out to the other veterinarians and the demand for these products increased, he formed Veterinary Instrumentation. This acquisition holds strategic importance to Henry Schein, not only of course in the U.K. but globally. And we look forward to bringing the portfolio of high-quality specialty products to a growing number of professionals across Europe, here in the U.S. and in Australia. So overall, the international team and we could, of course, add more color if anybody has any more specific questions, did very well. I think it is fair to say that there are some challenges in Europe. But overall, the key markets are markets that we are comfortable with, that we will continue to grow our market share and our profitability. So now to the Technology and Value-Added Services business. We once again had a strong growth including the successful integration of strategic acquisitions. Indeed, total growth in this business has exceeded 20% for 5 consecutive quarters. As Steven mentioned, our Electronic Services and Financial Services businesses continue to be particularly strong. So I'm very pleased with the management team and the performance of our Practice Solutions business here in the United States, on the Dental side, on the Animal Health side and particularly pleased with the performance of our SOE business on the Dental side. Also they now have some veterinary businesses in the U.K., Ireland, Australia and New Zealand and looking forward to expanding our software franchise outside of the United States. Also Henry Schein Financial Services had a especially good quarter and the market share of our equipment sales that is being financed by Henry Schein Financial Services is growing, and I think is a very good, by any standards, with actually potential to increase our market share in the future as well. So overall, our Henry Schein Value-Added Services business, Software and Financial Services had another great quarter. So that's very high level 60,000 feet high, take a look at our 2011 accomplishments. Looking back at the year as a whole, 2011 has been both challenging and high rewarding as we faced dynamic changes in our businesses. What's going on? Although there remains uncertainty in the global economy, we believe that Henry Schein is well positioned for the future and is affected by macro-economic factors to a far lesser extent compared with other areas of healthcare and specifically, industry at large. So let's take a moment to cite a few highlights from 2011. First, we did complete a number of strategic acquisitions last year. On the Veterinary side, we closed our purchase of Provet Holdings, which is Australasia's largest distributor of veterinary products with annual revenues of about $280 million at the time of our acquisitions. I just visited with the team in Australia and New Zealand last week and the morale is good. We've gotten through the challenges of integrating into a larger business public company like Henry Schein very well, and I think the team is doing a great job. They have their eyes set on taking the business north into Asia and very, very pleased with the team that they're putting together to do just that as well. We also acquired majority ownership positions in McAllister Software Systems and their AVImark practice and the AVImark practice management system, which is part of the McAllister Software Systems and the most popular actually practice management system. And then ImproMed and the Infinity practice management software product was also acquired and of course, ImproMed is a high-quality system. AVImark, too, but ImproMed is also particularly feature-rich. So between these systems, we have now combined sales in the Animal Health Software business of close to $25 million and we believe from a market point of view, have the same positioning as we have on the Dental Software space in North America and in Australia, New Zealand, the U.K. and Ireland. On the Medical side, we acquired a relatively small but strategically important company, Alpha Scientific, which strengthen our presence in the very important medical markets in Southern California. Alpha Scientific had sales of $10 million in 2010. If we take a look at the International Dental business, we are very pleased with the performance of the acquisition in southeastern France, a very strategic acquisition. The Sogim Grimouille business which, in 2010, had sales of $20 million but the strategic value is much greater than the sales. So that's a little bit on the strategic acquisition side. Now second several notable highlights, we're looking 2011 financial performance should be mentioned. Net sales reached a record $8.5 billion, representing approximately 12% growth on a comparable week basis. It's actually, on a GAAP basis, higher but taking out that extra week, takes it down to 12% growth. That's several times the growth of the marketplace -- the average marketplace of our 3 major business segments. EPS, diluted, increased by approximately 11% on a non-GAAP basis. And we generated almost $510 million of cash flow, which substantially exceeds our net income for the year. So overall, financial performance was very good. And the third highlight and testament to the strength of our market position and our future business prospects is that in March -- sorry, in mid-August of 2011, our Board of Directors authorized a repurchase of $200 million of shares of common stock. This program was additive to the $100 million repurchase program announced in November of 2010. During 2011, we repurchased approximately $200 million of stock, and we expect to continue buying shares during 2012 as part of our ongoing stock buyback program. So now let me conclude with our thoughts on the future. We are very, very, very excited about our portfolio we have assembled, the markets we're in, dental, the physician marketplace and the veterinary marketplace. And with this in mind, we entered into a strategic and organizational development plan process in 2011. And specifically, over the last 6 months or so, members of our executive management team had been engaged in the process of developing and documenting Henry Schein's 2012 to '14 strategic plan. Our vision, our goal, the question we answered was what would we like Henry Schein to look like on January 1, 2015 and to create the appropriate strategies and focus to achieve this vision. One of the measured goals from a financial point of view was for us to aim at generating sales in excess of $2 billion -- I'm sorry, $10 billion along with improved profitability. And our goal is not to leave that to the last day of the strategic plan but to build up the $10 billion relatively soon. So that's aspirational, but I don't think it's too far of a reach. And if you look at our track record, our $6 billion in 2008, $7.5 billion in '09 and in '10 and $8.5 billion in '11, I think the trajectory would lead one to be comfortable that our aspiration is realistic. Of course, we're not providing guidance on this. This is entirely an internal aspiration. At the core of our initiatives to support this plan and our financial goals in the establishment of a -- is the establishment of a global, highly customer-centric group of business units. We are, in fact, establishing 3 and then we score customer-centric business groups, the global Dental group, the global Medical group and the global Animal Health group, as well as the global Technology and Value-Added Services group. At the same time, we will be strengthening our company-wide functions, that are used by these 3 groups to advance their business, namely, our Global Services, our Business Development, our Financial Services, Legal Services as well. In fact, beginning with the reporting of financial results for the quarter -- first quarter of 2012, we will be providing net sales and sales comparisons for each of these 3 global vertical groups that I just mentioned: the Dental, Medical and Animal Health global vertical groups. Importantly, we believe that the formation of these global business groups will provide distinct organizational focus for reaching each of our practitioner segments, and we will do so with the benefits of a global perspective, which I think is very, very important to understand. Our suppliers are global. Our customers have a lot in common throughout the world and we need to think global but act local. And we need to think that way for strategy and on the operational side and of course, with respect to our global products and services offering and global best practices. So it's global thinking at Henry Schein and the process that we began 20 years ago of being the first distributor in our field to be really reaching global goals is well underway. We have an outstanding global management team that are culturally and internationally competent. So we have an overarching corporate goal of global leadership in servicing healthcare practitioners in an office or ultimate care setting and of recognizing -- recognition by our customers as meeting the changing needs by providing superior value and experience. These are not hollow words. This is the series of goals that we've set for ourselves and we've always, traditionally always met the goals we've set for ourselves. To achieve these goals, we have identified 6 priorities. First, the very first priority is pursue growth on a global scale and the market is somewhere north of $30 billion globally. It depends on how you define it and we have $8.5 billion, at least 1/2 of the market is still in the hands of relatively undercapitalized competitors. So there's really lots and lots of opportunity to continue the growth of the company in new geographies and keeping our relations with current customers in Dental, Medical and Animal Health arena. We have no plans, by the way, to go beyond the businesses that we're in. There's too much opportunity, and we want to focus on further consolidation of these markets and bringing further value-added services to market so that we can help our customers run a better business. So that they can provide better clinical care. So the first is to pursue global growth and to increase our scale. The second goal is the optimization of our cost structure and processes, where we have already begun to take actions Steven previously noted earlier on in the conference call. The third is priority -- the third priority is a commitment to continue development of our human capital, recognizing that Team Schein remains our most valuable asset. We've invested the team for decades and continue to view this as investing in our team as one of the most important, if not, the most important investment the company could make. The next goal is superior relationships with our suppliers with continued focus on branded, exclusive and private-label products. Our customers, our suppliers are critical to us, and we want those suppliers that work well with us to understand that the best place for them to do business is Henry Schein and that they will make more money and be more successful by doing business with Henry Schein than with any of their other customers. Our fifth priority is satisfying our customers' clinical and business needs, which is actually critical in a dynamic business environment. So we need to understand what's on our customers' minds and in the sixth goal, is the commitment to deliver innovative customer solutions that meet our customers' clinical and business needs today and in the future. The various initiatives under our 2012, 2014 strategic plan reflect how far we have come as a company, and it's a real recognition of the size and scope of our organization. In 1990, our revenues were $236 million, primarily in the Dental Mail order business. In 2011, our revenues exceeded $8.5 billion and in 1990, we were just starting to enter countries beyond the U.S. Today, our International business generates some $3 billion in sales to practitioners in more than 200 countries with operations on the ground in 23 countries outside of North America. So the offering has significantly expanded from the Mail Order Consumable business to the most comprehensive array of consumables, equipment, software, financial services and other value-added services than any company in our space has to offer. So the performance -- the aspirations are good and the delivery on those aspirations from a performance point of view was excellent and our team -- we really appreciate the hard work and effectiveness of our team. So as we look back on the 20 years since we implemented our first globalized strategic plan, as we look back on the period since we have become a public company in November of 1995, I think it is fair to say that we've done a good job. We set goals. We deliver on them, not always in exactly the month we wanted to, but if you look at the track record going back to the 65 or so quarters, I think you will see that the track record is very, very good. And let me take this opportunity to thank the team, our suppliers, our customers and our investors for working with us to achieve these goals. So operator, I think we have time now for some questions.