Mark Hurd
Analyst · Citigroup
I’m actually okay with the multi-part questions; it’s just Jim that doesn’t like those. Anyway, let me start by first thanking you for joining us. HP delivered a real strong quarter in Q3. We had our strongest revenue growth since 2000. We had share gains in our key businesses. We had expense discipline and we had operating margin expansion and we did do significant share buybacks. We also continued to invest in the long-term health of our businesses. We increased operating margins and demonstrated strong operating leverage across the company with a year-over-year operating profit increased of 89% in the Personal Systems Group, 45% in the Technology Solutions Group, and 11% in Imaging and Print Group. Let me walk you through the financial highlights of the quarter. Includes revenue of $25.4 billion, that’s up 16% year-over-year or $3.5 billion. This brings our year-to-date growth in dollars to $8.9 billion. Year-over-year operating margin expansion at all of our non-financing businesses, Personal Systems margins of 5.8%. IPG margins of 14.5%, Enterprise Storage and Server margins of 10.2%, HP Services margins of 10.3%, and HP Software margins of 14.6%. Non-GAAP operating margin of 9%, up from 7.6% in the prior year period. Non-GAAP EPS of $0.71, and that’s up 37% versus the prior year period. And we did do $2.5 billion of share repurchases. We posted these strong third quarter results while continuing to deploy our capital in the longer-term strategic initiatives that we expect will strengthen HP’s competitive position here in the market. We remain focused on our cost initiatives in order to create a more competitive company for the long-term. We concluded the completed the construction of our 6 new data centers and are executing against our plans to consolidate our infrastructure and application to these new sites. In addition, we announced several new acquisitions this quarter that will add market-leading solutions to areas of our business that will drive future growth and profitability. This quarter, we signed definitive agreements to purchase Opsware and Neoware and closed our acquisition of STI Dynamics on August 1st. Each brings leadership to our already powerful management software and business PC portfolios. They are expected to enhance our ability to help companies in voice automation and virtualization and we’ll have structural advantages in the areas of cost, reliability and data security. We also expect that the Opsware acquisition will significantly enhance our capability end-to-end data center automation. STI adds application security testing capabilities, quality management, and Neoware will provide added competencies in client virtualization. Now, let me turn to the business segments in the third quarter results. IPG had a solid quarter; revenue grew 8% year-over-year, $6 billion with supplies revenue up 9%, or growth of 9%; commercial hardware revenue up 6%, and consumer hardware revenue up 10%. Demand for our products remain strong with printer hardware shipments exceeding 13 million units in the quarter representing 10% unit growth year-over-year. Commercial printer hardware units grew 17% and consumer printer hardware units were up 8%, both off tough prior year compares. Technology that we bring to the markets, along with industry-leading technology, commercial hardware shipments continue to be led by our strong lineup of printer MFPs, which grew 76% versus the prior-year period, while our consumer business saw increasing acceptance of all its all-in-one products. Segment operating margin grew to 14.5%, that’s up 30 basis points versus the prior year period in line with our guidance last quarter. We expanded our operating margins while continuing to invest in unit placement and product innovation highlighting the strength of our core printing business and solid expense discipline. We expect these investments to extend our printing leadership to help us drive the market transition from analog to digital printing. Moving to PSG, we shared an outstanding quarter with excellent revenue growth, market share gains in every region and strong margin performance. Revenue increased 29% year-over-year to $8.9 billion with unit shipments up 33% and double digit revenue in unit growth in every region. These results bring PSG’s year-to-date revenue growth to nearly $5 billion. We have a strong momentum driven by our notebook business which grew revenues 54%, and units 71% versus the prior year period. According to our estimates for the second calendar quarter, we increased HP’s notebook market share lead by over 5 points versus the prior year. Consumer client revenues jumped 46% over the prior year period as customers continue to value our innovation, service and the ability to purchase at more than 80,000 retail storefronts worldwide. We also saw continued solid performance in our commercial client business, with revenues up 19%, including improved results in the public sector, where we have been traditionally underpenetrated. Revenue in desktops grew 12% year-over-year with double-digit growth in both consumer and commercial and share gains in every region. Workstation revenues were up 30% versus the prior-year period. Segment operating profit was $519 million or 5.8% of revenue, up from 4% in the prior-year period. On a year-over-year basis, PSG grew operating profit $244 million, demonstrating solid sales execution, increased attach and cost discipline. While we’re pleased with these operating margin results, we did experience a benefit this quarter from lower component prices, which we do not expect to be sustainable in future periods. Moving on to TSG, enterprise servers and storage grew 10% year-over-year to $4.5 billion. Operating profit was $464 million or 10.2% of revenue, a sharp increase from 7.2% in the prior-year period. In ESS, revenue did grow 10% to $4.5 billion. Operating profit was $464 million or 10.2% of revenue, a sharp increase from 7.2% in the prior-year period. Industry Standard Server revenues grew 16% year-over-year, with share gains across all regions. x86 blades were up… accelerated to 81% over the prior year as customers continued to embrace the power and cooling management and virtualization advantages of our c-Class blades. Revenue in Storage was up 6% year-over-year, with a solid performance in our external disk products, which grew 7%, partially offset by a decline in tape. Our flagship midrange EVA revenues increased 14% versus the prior year. And in May, we introduced the new lineup of our high-end XP storage systems. While we have a lot more work to do, I am encouraged by the improvement in the top-line performance of the storage business. Business Critical Systems revenue decreased 3% year-over-year. Integrity server revenue grew 71% and represented 67% of Business Critical revenue, up from 38% in the prior-year period. Integrity momentum was offset by ongoing declines in PA-RISK and Alpha. While ESS margins were favorably impacted by petroleum prices, our margin expansion also highlights warranty improvements, pricing discipline, and our ability to align our cost structure investments to deliver the next-generation data center to our customers. We had a solid quarter in HP Services, with revenue growth of 8% over the prior year period of $4.2 billion. On a year-over-year basis, Outsourcing Services and Consulting and Integration each delivered 11% topline growth while Technology Services grew 5%. HP Services operating profit of $430 million, or 10.3% of revenue, was up 0.9 points year over year. This marks the seventh consecutive quarter of year-over-year operating margin expansion in HP Services and I am pleased with the improved consistency in this business. Looking ahead, we will continue to focus on executing our plans to streamline our cost structure and improve our delivery tools and processes to become more competitive in the market. HP Software revenue grew 74% over the prior-year period to $554 million, which reflects the impact of the acquisition of Mercury Interactive in the first quarter of the year. On a year-over-year basis, HP OpenView was up 14% and that excludes Mercury. HP Software reported an operating profit of $81 million or 14.6% of revenue, up 10.5 points versus the prior-year period. HP Software performed as planned and I'm pleased with our efforts to date and the contribution of the integrated management team. HP Financial Services revenue was $582 million or up 12% year-over-year. Volume and net portfolio assets increased 7% and 8% over the prior year period, respectively. Operating margin was 6.7%, flat with the prior year. We are encouraged with the growth in our core financing volume and portfolio assets over the last several quarters and results in end-of-lease renewals and equipment sales. I will conclude my comments on segments with that, reiterating we had a strong third quarter across the entire portfolio. And as a company, we're executing on the plans we have laid out, delivering on our commitments to customers and investors, and effectively balancing our growth, investments, and cost reduction opportunities. And while our third quarter results showed marked improvement, I want to make sure you are clear, we still have significant investments and opportunities ahead of us. The initial results of our Enterprise sales force deployment are encouraging. However, we're still not adequately covering this segment and we will be adding additional feet on the street to expand our share of wallet. At the same time that we're investing to grow our business, we will need to take the necessary actions, which include incremental workforce reductions to lower our cost structure. I'm pleased with our progress but as a company, we still have plenty of work ahead. And with that, I would like to turn it over to Cathie.