Jeffrey Lorenger
Analyst · Benchmark Company, your line is open
1:40 Thanks, Matt. Good morning, and thank you for joining us. In the fourth quarter, our members again showed what is unique about HNI. We battled inflationary pressures, supply chain constraints and labor shortages while taking multiple steps to improve our long-term profitability, including additional pricing actions, strategies to address our labor constraints, restructuring initiatives to simplify our business and the completion of two acquisitions. These actions, along with our ongoing strategies to create long-term growth make us optimistic about 2022 and beyond. 2:16 Our two differentiated business segments are well positioned to benefit from secular trends and numerous HNI specific growth initiatives. I will cover three key points today. First, we continue to take actions to improve profitability in workplace furnishings. Second, our performance in residential building products remained strong. Third, we are focused on deploying cash to improve shareholder returns. I will cover these points. Marshall will then go through our 2022 outlook. I will conclude with some general comments. Finally, we will open up the call to your questions. 2:57 Moving to our first key point. We are taking actions to improve profitability and workplace furnishings. Our 2021 Workplace Furnishing margins were severely impacted by two main factors. First, price/cost was negative due to rapid and substantial input cost inflation. Second, constraints around labor availability, supply chain capacity and COVID outbreaks shifted revenue out of 2021. 3:22 Combined, these negative impacts reduced 2021 segment profit by over $80 million and lowered segment operating margin by approximately 550 basis points. We have taken action to address both issues and expect to increase profitability as a result. To address price cost, we have implemented multiple price increases across our brands. We expect price cost to be approximately neutral in the first quarter and to drive significant profit improvement in the second half of 2022. 3:55 We have also taken multiple steps to address our labor shortage. I'll remind you of three of the more significant actions we have taken. First, we opened a new seating facility in Mexico. This facility provides access to a new labor pool. Production at the plant has already started and will ramp up through the first half of this year. We anticipate being at full capacity in the third quarter. Second, we are moving multiple production lines to HNI facilities with better labor dynamics. And third, we are making our existing labor more productive. This includes improving operational flow through layout changes, additional automation and creating arrangements to ensure our labor can be deployed where it is most needed. 4:42 In total, we expect these initiatives will enable us to increase workplace furnishing production by 10% to 15% in 2022. Labor will remain a challenge, but we will be in a better position to manage it effectively. We also made two strategic moves in the fourth quarter to simplify our business and improve our long-term profitability. We announced plans to exit a small Workplace Furnishings brand. This will allow us to streamline our offering and focus our capacity on our most important and highest profit brands. We also made the decision to restructure one of our e-commerce businesses, exiting the low-margin portion of that business. 5:23 Our Workplace Furnishings businesses have unmatched price point breadth, channel access and market reach, and we are investing in multiple strategic initiatives aimed at driving continued profitable growth. We have a unique ability to serve fast-growing segments of the market, including education, home office and with small to midsized customers. Our investments, along with our existing competitive differentiators position us well to benefit from office re-entry, work from home and adoption of hybrid work 5:55 While large urban markets have been slower to reopen, they remain an area of opportunity for us. These markets are now showing signs of increasing activity. Importantly, we have strong dealers and a leading competitive position in many of the key metro areas. The breadth of our offering and investments in new products, technology and partnerships position us well to participate in that rebound. 6:19 I will now move on to the Residential Building Products segment and cover my second key point. Our performance in this segment remains strong with high margins and multiple opportunities for growth, both in our core business and in new addressable markets. For the full year 2021, residential building products revenue grew over 27% and operating profit increased 30% to $142 million. 6:47 We expect another strong year in 2022 driven by a positive outlook for new home construction and remodel retrofit activity, optimism surrounding our HNI-specific growth initiatives, elevated backlog levels entering 2022 for our business and for homebuilders and trends around nesting outdoor living and de-urbanization, which continue to provide secular support for this segment. 7:16 To take full advantage of these growth opportunities, we are addressing price cost and our labor and supply chain constraints, both of which negatively impacted fourth quarter results. In addition to driving organic growth, we are also expanding our Residential Building Products business through acquisitions. In December, we acquired The Outdoor GreatRoom Company, a leading manufacturer and marketer of premium outdoor living products primarily fire tables and fire pits. The acquisition, which generated approximately $25 million in revenue during 2021, provides us a platform in the fast-growing outdoor living market. It enhances our ability to take advantage of trends around nesting, de-urbanization and increasing interest in creating flexible outdoor living spaces. 8:03 We also acquired Trinity Hearth & Home a large Dallas, hearth appliance installing distributor. As we discussed in our last call, Trinity will act as a hub to better serve the rapidly Southwest – grow – rapidly growing Southwest region. This addition to our Fireside Hearth & Home distribution network bolsters our competitive advantage, allowing us to control the content and experience throughout the customer journey. We're excited to welcome the Outdoor GreatRoom and Trinity teams to the HNI family. 8:34 We have strong competitive positions in both the new residential construction and remodel retrofit markets. Our unique vertically integrated business model, unmatched product depth and pricing breadth, strong builder relationships and regional distribution infrastructure, all provide differentiation for this business. Our scale positions us to benefit from our efforts to grow the category. We have multiple initiatives underway to influence and assist homebuyers and homeowners during their purchase and remodeling journeys. These initiatives include driving category awareness, reimagining the fireplace and growing the electric category. 9:16 In addition, we are able to deliver digital tools and capabilities to engage customers online, improving their experience in ways that are difficult for our competitors to match. I will now shift to my third key point. We are focused on deploying cash to improve shareholder returns. In 2021, we paid $54 million in dividends. We have now paid a dividend continuously for the last 67 years. We also ramped up our share buyback activity in the fourth quarter repurchasing more than $40 million worth of our shares outstanding. Taking the total repurchases for the year to nearly $60 million. We have approximately $100 million of repurchase authorization remaining. 9:58 And as previously mentioned, we have invested $45 million in acquisitions, primarily the Outdoor GreatRoom and Trinity. As we look forward, we expect our balance sheet and cash flow will continue to support elevated cash deployment. 10:12 Now, I'll turn the call over to Marshall to discuss our 2022 outlook.