0:09 Good morning. My names is Chris, and I will be your conference operator today. At this time, I would like to welcome everyone to the HNI Corporation Fourth Quarter and Fiscal Year 2021 Conference Call. All lines have been placed on mute to prevent any background noise After the speakers’ presentation, there will be a question-and-answer session. [Operator Instructions]. 0:39 Thank you Mr. McCall, you may begin your conference.

0:44 Good morning. My name is Matt McCall, and I'm Vice President, Investor Relations and Corporate Development for HNI Corporation. Thank you for joining us to discuss our fourth quarter fiscal 2021 results. With me today are Jeff Lorenger, Chairman, President and CEO; and Marshall Bridges, Senior Vice President and CFO. Copies of our financial news release, earnings presentation and non-GAAP reconciliations are posted on our website. 1:11 Statements made during this call that are not strictly historical facts are forward-looking statements, which are subject to known and unknown risks. Actual results could differ materially. The earnings presentation posted on our website includes additional factors that could affect actual results. The corporation assumes no obligation to update any forward-looking statements made during the call. 1:35 I'm now pleased to turn the call over to Jeff Lorenger. Jeff?

1:40 Thanks, Matt. Good morning, and thank you for joining us. In the fourth quarter, our members again showed what is unique about HNI. We battled inflationary pressures, supply chain constraints and labor shortages while taking multiple steps to improve our long-term profitability, including additional pricing actions, strategies to address our labor constraints, restructuring initiatives to simplify our business and the completion of two acquisitions. These actions, along with our ongoing strategies to create long-term growth make us optimistic about 2022 and beyond. 2:16 Our two differentiated business segments are well positioned to benefit from secular trends and numerous HNI specific growth initiatives. I will cover three key points today. First, we continue to take actions to improve profitability in workplace furnishings. Second, our performance in residential building products remained strong. Third, we are focused on deploying cash to improve shareholder returns. I will cover these points. Marshall will then go through our 2022 outlook. I will conclude with some general comments. Finally, we will open up the call to your questions. 2:57 Moving to our first key point. We are taking actions to improve profitability and workplace furnishings. Our 2021 Workplace Furnishing margins were severely impacted by two main factors. First, price/cost was negative due to rapid and substantial input cost inflation. Second, constraints around labor availability, supply chain capacity and COVID outbreaks shifted revenue out of 2021. 3:22 Combined, these negative impacts reduced 2021 segment profit by over $80 million and lowered segment operating margin by approximately 550 basis points. We have taken action to address both issues and expect to increase profitability as a result. To address price cost, we have implemented multiple price increases across our brands. We expect price cost to be approximately neutral in the first quarter and to drive significant profit improvement in…

10:17 Okay, for 2022, we expect benefits from pricing actions and added capacity drive strong revenue growth, and profit improvement as the year progresses. In Workplace Furnishings, we expect pricing benefits, backlog normalization and assumed market improvements to drive revenue growth rates in the high teens to low 20s for the year. I would also like to point out that we started 2022 with an elevated workplace furnishings backlog that will support solid growth. Segment backlog at the end of 2021 was approximately $120 million above normal levels. 10:58 In Residential Building Products, pricing benefits and organic revenue from acquisitions, and multiple growth initiatives are expected to fuel growth rates in the high teens. That's on top of the 25% organic growth generated in this segment during 2021. Okay, let's look at consolidated margins. We expect improving price cost and volume growth to drive operating margin expansion in the second half of the year. We expect to recapture much of 2021’s price cost gap during the year. 11:33 Some thoughts on seasonality, historically we generate approximately 70% of our full year profit in the second half of the year. We expect 2022 profit to be more weighted to the second half, driven by the timing of price cost improvement, capacity additions in first quarter COVID impacts. 11:55 I would also point out that we'll be comparing against reasonably strong prior year results in the first half. Despite pressures from the pandemic non-GAAP EPS in the first half of last year, was among the highest levels we generated over the prior 15 years, surpassed only by 2016 and 2007 (ph). The second half comps are less challenging. 12:20 For the first quarter specifically, we expect profit to be below levels generated in the first quarter of 2021. Comparing the first quarter sequentially to fourth quarter 2021, benefits from reduced price cost pressure are expected to be more than offset by three main drivers. First impacts from COVID on the supply chain and labor availability worsened in early part of the quarter as Omicron variant surged. Second, our E-commerce international Workplace-Furnishings businesses are experiencing their typical seasonal softness as they move from the historically strong fourth quarter to the typically slower first quarter. And third, the actions we're taking to address labor availability require investment in the first half. 13:08 As a result, we expect first quarter EPS will be below prior levels in near the results of the first quarter 2020. Although, we expect to start slowly, we do anticipate strong profit growth for the full year 2022. I'll now turn the call back over to Jeff.

13:26 Thanks Marshall. Before we take your questions, I would like to highlight an important milestone for HNI. This year, we are celebrating our 75th anniversary in 1947. The Home-O-Nize Company was founded as an idea to launch a manufacturing enterprise to employ Americans veterans returning from World War II. That company which later became Han Industries, and then HNI Corporation. Began as an idea to start a company where everyone would be treated equally and respectfully. These founding principles along with our shared belief of relentlessly focusing on our customers have allowed HNI to grow into a leading global family of brands across two industries. 14:10 As we enter our next 75 years, our focus on our members and our customers will remain as will – our desire for HNI to be a good corporate citizen, supportive of our communities and the environment. We are addressing the challenges in front of us with aggressive actions, which will drive long-term profit growth, increase shareholder value, and allow us to continue to positively impact our members, our communities and our planning. To our members, I would like to express my sincere gratitude for your dedication and commitment to operating each day in a manner consistent with the same core beliefs our company was founded on 75 years ago. It takes a big team to contribute to our ongoing success. 14:53 We'll now open up the call to your questions.

14:58 Thank you. [Operator Instructions] Our first question is from Reuben Garner with Benchmark Company, your line is open.

15:10 Thank you. Good morning, everybody.

15:13 Good morning.

15:14 Good morning.

15:18 Let's I guess let's start with the order rates in workplace if we could, maybe – and if you said this in your prepared remarks, sorry, I had some difficulties at the beginning of the call. But can you talk about the trend through the quarter and maybe how that's looked more recently in light of the Omicron cases fading away over the last month or so?

15:41 Yes, Reuben, I think, yeah, yes, the trend, as we exited the year or in the fourth quarter and entered the year, we had some pull ahead. We had a lot of price that we passed that have pulled some orders ahead and created some softness as we exited the year. Then Omicron hit in January, and that kind of slowed some stuff down. What I would tell you though -- well, first of all, first quarter is typically our slowest time of the year. But secondarily, we're starting to see the recovery. 16:14 Again, it's led by SMB customers. Quarter-to-date, if you exclude e-com, which we took some actions in, orders are up 10% year-over-year. We've got an elevated backlog that's encouraging, and we're optimistic. I would tell you, the preorder activity is increasing in North American contract. The funnel is growing. Actually dealer design requests are at 2019 levels. We kind of -- we monitor that as a forward-looking indicator. So that's kind of what we saw. We saw kind of a dip and then now we're seeing a lot of forward-looking indicators that are double-digit positive.

16:57 Okay, great. And then the price cost, again, in the Workplace. So, Marshall, I think the neutral comments are maybe on a sequential basis, can you help us understand what kind of year-over-year price cost pressure still remains in the first part of the year? And then maybe how much of a tailwind that becomes as we move through the year, especially if we continue to see steel drift lower and as you're realizing your pricing actions?

17:29 Yes, Reuben, we're expecting for the corporation price cost to be roughly neutral in the first quarter and in the second quarter as well. In the back half of the year, we expect to recover the majority of that $66 million negative price cost gap we had in 2021. So maybe $40 million to $50 million of benefit spread pretty evenly across the third and fourth quarter of 2022.

17:57 Okay. Perfect. And then on the hearth side, I guess, you've got a lot of visibility in Workplace because of the backlog being at unprecedented levels, at least relative to your history, but what about -- what kind of visibility do you have in hearth? There's some concern that rising rates are going to lead to a slowdown in starts. You guys have a lot going on internally. What kind of comfort do you have that you can grow at those strong levels on top of what was a very strong 2021?

18:33 Yes, it's a great question, Reuben. I would say, look, I mean, we still have an elevated backlog entering of the year for that business segment and our orders year-to-date are up 20%. Clearly, housing indicators are mixed, but we're positive in our position and in our efforts. Our HNI-specific growth initiatives give us some confidence. We've been talking about those for a bit now the category awareness efforts. We're starting to continue -- we'll continue to see traction there. For instance, our awareness, consideration and purchase visits on our website are up 26% year-to-date. Our gas insert initiative has been rolled out now. We had 10 dealers on that program last year. We have 100 dealers on it now, and it was up 30% last year and year-to-date it's up 60%. And we're pushing in the electric category quite a bit. Although it's a small piece of the business, it's growing at a nice rate. It was up 79% last year. And so look, and then we talk about the new expansion into the outdoor area, we're bullish on that as well. So that's our view. We're still -- we think it's an exciting time for growth in this segment of -- in that portion of our business.

19:57 Great, and then I'm gonna sneak one more in if I can. So on that outdoor living note, very interesting acquisition. Can you talk about maybe where you guys could see this business going? Is there a lot of runway in those sort of Hearth or fire related components? Could you see yourself getting outside of the fireplace business in outdoor living moving forward via acquisition organically?

20:26 Yes. That's an interesting question, Reuben. I mean, we first of all, in the core -- their core business, we see a lot of headroom for growth and we -- it's a pretty fragmented market. And we think we can bring some capability expertise to that business and use it as a platform, whether it looks – whether that leads to other product categories in the outdoor living space, it's too early to tell. But we'll obviously always evaluate those opportunities as we get closer to them.

20:58 Perfect, congrats on the close to ’21 and good luck this year again.

21:02 Thanks, Reuben.

21:05 Our next question is from Budd Bugatch with Water Tower Research, your line is open.

21:12 Yes, good morning. And my congratulations to you for on to HNI for its history and for its future as well.

21:21 Thanks, Budd.

21:23 You are welcome. Question, Jeff. Make sure I understand what's going on in the Workplace-Furnishing versus SMB versus a contract channel, I kind of got confused a little bit with your comments about how the – how the year ended and where you are now with Omicron? And where it's going on with the various geographies?

21:46 Yes, but that's – that's a great question, I did kind of combine the overall workplace area, what I would say is the, the SMB business, the smaller market business has been stronger I mean, they -- if you think about they've been probably went back to work a little sooner and we're well, our SMB business we're – we’re strongly positioned with our distribution network in those in those areas. So that's been a positive and the – what I would say the contract business as you would call it or we would call it in the urban markets, that's what I was saying that's still been down. The Omicron really hit that piece of the business. But that's where this preorder activity, some of the rates I was quoting are up. For instance, you know, our back half funnel strength for that piece of the business is up 40% over prior year. So it's still in the build phase, but we're pretty bullish on that piece of the business as well. So that's kind of the two pieces. SMB is stronger with education and small markets right now and the contract business is building.

23:00 Okay. That's helpful. Could you give us by the way on price cost Marshall, maybe we can get a review of where we are, what is the composition of raw materials and how does price cost in labor and other factors fit into it? We thrown some numbers, but I'm trying to understand by segment and for overall what's that composition steel versus wood or plastics or fabric and other and labor?

23:33 Yes. But so the price-cost number that I gave Reuben earlier, includes all of that, right? So roughly speaking, as we look into 2022, we're expecting input costs to be up like $220 million to $240 million in that range. About 80%, 85%-plus of that is basically things that hit cost of goods sold. The biggest four would be steel, the carryover from steel ramping up last year. We also have carryover from ocean freight, wages. And then there's just a broad set of commodities that we're seeing inflation in, none of which are large individually, but collectively very impactful. 24:22 So we're seeing inflation, also in wages, outside COGS as well as just freight costs going up. So collectively that gets you about that $220 million, $240 million range, which we expect offset with price in order to drive that $40 million to $50 million positive price cost for 2022.

24:43 And so the price then is somewhere in the $270 million to $300 million kind of number is the price realization?

24:53 Yeah. I think it’s $260 million to $290 million, I think gets you there, right.

24:56 Okay. Yes. Okay. All right. And when you talk about investment in wages or investment in labor, I think, in the first quarter, if I remember right, your language, is that -- in increased wages, that will be sticky for -- then that will never go back down. So is that investment?

25:18 Yes, there are two things there. We certainly have some increased wages, not unlike the rest of the world, right? We're seeing that. But I think what we're also explaining is that in the first half, the cost of adding this extra capacity, which kind of Jeff walked through, you have the new Mexico facility and moving some of our production lines to other facilities with better labor dynamics, that has a bit of an investment cost in the first half. And so we're looking at a temporary onetime sort of hit there of approximately $10 million on the year to get that capacity online.

25:59 So that's – those are training costs and those are one-time cause kind of additional issues like that. My -- does that – does that understand really the fact very well?

26:10 Yes, yes. It's – it's the inefficiency of starting those up and moving them? Yeah, not so much training, but you get the idea.

26:16 Yes. Okay. Sure. Got it. Okay. And the backlog, you talked about an elevated backlog in Workplace. I think it was a $120 million delta. Did I get the -- did you get the number in Workplace, I mean, in residential and hearth?

26:36 We didn't. The backlog there is elevated. We do believe that will support an extra $30 million of growth this year. So if demand were to come in, we have $30 million of backlog that we can normalize there.

26:52 And that's inorganic, I mean, that's not – that's outside about the outdoor, great room, right? That's not…

26:58 Correct. That’s a, yeah.

27:01 A core business.

27:01 Yeah.

27:02 Core business. Correct. Okay, thank you very much. Congratulations, again and best of luck on 2022 and beyond.

27:12 Thanks, Budd.

27:14 The next question is from Greg Burns with Sidoti & Company. Your line is open.

27:20 Morning, with the restructuring on the online channel, was that with OFM or DPG? And what was the impetus there? Were those channels underperforming? Or why did you take a look at restructuring that side of the business?

27:37 Yes, Greg. That was on the OFM side of the business. And if you think about that business, it's -- the part we're exiting is really opening price points sold through e-tailers and the profit pool there is no longer, in our judgment, attractive for our business. Many new entrants have come into that over the last couple of years. And so we wanted to pivot and get our focus on -- we have a nice portion of that business in the gaming space. We believe the macro environment for gaming is going to be -- continue. And so we're going to put our efforts behind that.

28:20 Okay. And then when we look at the profitability initiatives on the workplace side of the business, where do you -- I guess, where do you see the operating margins of that business getting to over the next couple of years? And do you see -- I guess you mentioned, I think it was $80 million of operating profit loss to some of these headwinds. Like do you expect to get -- how much of that do you expect to get back in 2022?

28:51 Yes. We will not get all that $80 million of pressure back. As we talked about, the price-cost in 2021 was negative $66 million, and I talked about getting back $40 million to $50 million of that in 2022. But Greg, we fully anticipate getting that back over time. So we would get that. Likewise, we may not completely normalize our backlog and Workplace Furnishings during 2022. So there's that volume growth to go after. And the two examples we gave of exiting one of our smaller businesses and then the restructuring around e-commerce are sort of indicative of the type of actions we're going to be taking over the next few years to drive margins forward. So we certainly expect to recover some margin in 2022, but there'll be more to come after that.

29:46 Okay. Great. Thank you.

29:50 The next question is from Steven Ramsay with Thomson Research Group. Your line is open.

29:55 Hi, Good morning. I wanted to continue with the backlog topic for a second. You said workplace probably not normalized this year, but what about the residential segment? And how much of this depends on company-specific initiatives on labor and capacity, and how much of this depends on incoming orders throughout the year?

30:23 I think the way to think of it, Steven, is that if orders are strong in both segments, we will not completely normalize the backlog. As we sit right now, we expect to normalize the backlog in the Residential Building Products segment. And then we expect to have a significant amount of tailwind from normalizing the backlog in Workplace Furnishings, but we are expecting a pretty strong year, as Jeff mentioned, in the back half of the year. And so our ability to lower that backlog depends on the equation of how much capacity we can add and what the incoming orders are. And I'm not sure we have complete visibility to either of those yet.

31:05 Okay. Very fair. And then thinking about the elements of the workplace guidance, you pointed out a few of these in the release. Is there a way to rank the contribution of the various drivers to the workplace sales guidance? And maybe what is the key factor that moves you from the low side or to the high side?

31:29 Yes. For Workplace Furnishings, just to recap, we had given an outlook for revenue growth in the high teens to low-20s. So the thing to remember that price-cost that we're going to close is driving a lot of price realization. So maybe 13 to 14 percentage points of that outlook has come from price realization. And then the rest of it, the 4 to 6 percentage points or so is really net organic non-price growth. And I think that depends on how strong the incoming orders are from this building activity that we talked about as well as how much capacity we could add.

32:05 Okay. Helpful. And then last one for me on the hearth business, thinking about the new construction side, potential benefit from the wave of new starts. But the bigger opportunity seems to be penetration for you guys. Is this happening at a slower pace than maybe you had hoped for given builders are working through so many other operational issues? Or do you feel like you're able to make a strong push still on the penetration side this year?

32:35 Yes, Steven, this is Jeff. No, we still feel we can penetrate. I mean, look, there is clearly, building delays and the system has gummed up a little bit. But we -- penetration comes in multiple, forms and awareness and our operational model, the categories, those are all -- we see the benefits. And timing, just like Marshall said, timing of all this stuff is a little -- still a bit foggy given the constraints we're dealing with, but we think we can penetrate at a rate that is acceptable for our investment level.

33:18 Okay. Helpful. Thank you.

33:21 We have no further questions at this time. I'll turn the call over to Mr. Lorenger for any closing remarks.

33:26 Great. Thank you so much. Thanks for your interest in HNI and thank you for joining us today on the call. Have a great day.

33:37 Ladies and gentlemen, this concludes today's conference call. You may now disconnect. Thank you.