Peter H. Heckman
Analyst · Langen McAlenney
Good morning, everyone, and welcome to our call. Before commenting on Horace Mann's first quarter earnings, I wanted to acknowledge the most important of the 2 press releases that went out after the markets closed yesterday when we announced Marita Zuraitis as our new President and Chief Executive Officer-Elect. Marita is a 30-year veteran of the property, casualty industry with both commercial and personal lines experience. She comes to us from the Hanover Group where we she was a member of the executive leadership team and ran their $3-billion P&C business since joining them in 2004. Prior to that, she held senior leadership positions with The St. Paul/Travelers Companies and USF&G. Marita will be working closely with me, our senior management team and the board over the next several months as she transitions to the President and CEO position. As she gains a deeper understanding of Horace Mann's niche market, our product offerings and our business model, Marita will be able to leverage her considerable leadership and team-building experience and have a very positive impact on the company. We have an experienced senior management team in place at Horace Mann, have aggressive but realistic goals and the appropriate strategies to achieve them, and our operating and financial results have been solid. We're excited to welcome Marita to the Horace Mann team to help us further enhance the service we provide to our educator customers and profitably grow the business. She'll be starting in a couple of weeks and will be joining me on next quarter's call, so you'll be able to hear her thoughts on the company and how her transition is going at that time. Now let me move on to first quarter earnings. After yesterday's market closed, Horace Mann reported operating income of $0.55 per share for the quarter, a good start to the year. In total, operating earnings were consistent with our expectations. For P&C, our combined ratio of 97% reflected solid underlying property results, which offset some deterioration in auto margins. Excluding DAC unlocking, annuity earnings were in line with expectations, as higher assets under management more than offset some compression in net interest spread. On a reported basis, annuity earnings benefited from $0.03 of DAC unlocking. In the life segment, we saw a return to more normal levels of mortality consistent with our full year earnings guidance. Horace Mann agency sales continue to be strong, and the growth rate in property and casualty written premium ticked up a little bit. This quarter, solid earnings resulted in a 2% sequential increase in book value per share, excluding FAS 115 to $22.38. On a year-over-year basis, this measure was about 10%. We continue to return capital to shareholders in the first quarter, both in the form of a dividend increase, as well as opportunistic share repurchases. This was our fifth consecutive double-digit dividend increase and reflects not only our strong capital position but also confidence in our future earnings power. Now let me give you a brief update on how we are doing relative to the 4 key 2013 performance priorities we established on last quarter's call. Our first priority is to maintain the high level of P&C new business sales we achieved last year and further increase our retention ratios. And we are off to a reasonably good start here. True new auto sales unit were modestly higher in the first quarter compared to prior year, and we had a 7% increase in new property units. Efforts to improve retention, such as initiatives to increase the number of customers on automatic payroll deduction and electronic funds transfer, as well as proactive agent communications in advance of rate increases, have contributed to a nearly 2-point improvement over the last 12 months in the auto retention ratio, which ended the quarter at 85%. And we've added additional programs, including an annual customer policy review process, which we kicked off recently, to help sustain this improved retention level. Our second priority is to make further progress toward our total P&C combined ratio goal of the mid-90s. We plan to get there with a non-cap property combined ratio in the low to mid-70s and an auto combined in the high 90s. Our total underlying combined ratio was 95.4%, which, given the seasonality of the first quarter, is a pretty good result. When we look at the components here, we are reasonably satisfied with our property results but still have more work to do in auto. Importantly, we are on track with our 2013 rate plan in both lines, which include mid-single-digit rate increases for auto and double-digit increases for property. Our third priority for 2013 is to continue to grow our retirement annuity business while maintaining spreads on new sales at or above pricing targets. Total annuity sales were down 3% in the quarter, reflecting a decline in independent agents sales. However, Horace Mann agency sales were up by 5%, and spreads on new business exceeded pricing targets. As we move through 2013, we expect sales comparisons to prior year to continue to be somewhat challenging given the fact that 2012 was the fourth consecutive year of record annuity sales. Our final key priority in 2013 is to continue to aggressively grow our Horace Mann life business, and sales in the first quarter were up 28%. We successfully introduced our new cash value term product in February, which is an attractively priced mortality product that also builds cash value. And in the second quarter, we will be rolling out a new electronic application system. This will enable agents to take and submit an application in real time, a nice enhancement and one that we expect will help maintain our sales growth momentum. Now before I turn it over to Dwayne, if you wouldn't mind indulging me for just a minute, I'd like to acknowledge some recognition that Horace Mann received recently, one award and one nomination. First, we are pleased to have been selected in 2013 as one of Forbes' Top 100 Most Trustworthy Companies. This award is given to companies that consistently demonstrate transparent and conservative accounting practices and solid corporate governance. Now it's not like we're doing anything differently in this regard, but it certainly is gratifying to be recognized for our long-standing financial conservatism, transparency and governance practices. Second, we are honored to be a finalist for one of the Halo Awards sponsored by the Cause Marketing Forum. Our selection validates the success of our cause base marketing approach and strategic partnership with DonorsChoose.org. We are now in the third full year of this program, and Horace Mann and our agents have donated more than $1.7 million in the schools we serve, which, along with another $43 million from citizen philanthropists and other organizations, has funded over 81,000 classroom projects benefiting more than 3.7 million students. While these 2 items are not directly related to our quarterly results, they do provide some insight into what's important to us and how we go about doing our business at Horace Mann. Turning back to our financial results. The first quarter represented a solid start for 2013. While we have some work to do in auto, our underlying property results were good and the annuity and life segments are performing as expected. And with that, I'll turn the call over to Dwayne for some additional detail on our results. Dwayne?