Earnings Labs

Herbalife Nutrition Ltd. (HLF)

Q3 2022 Earnings Call· Mon, Oct 31, 2022

$16.71

+1.52%

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Transcript

Operator

Operator

Good afternoon, and thank you for joining the Third Quarter 2022 Earnings Conference Call for Herbalife Nutrition Limited. On the call today is Michael O. Johnson, the company's Chairman and Interim CEO; Alex Amezquita, the company's Chief Financial Officer; and Eric Monroe, the company's Senior Director, Investor Relations. I would now like to turn the call over to Eric Monroe to read the company's safe harbor language.

Eric Monroe

Management

Good afternoon. On today's call, we will be making some forward-looking statements. And while we are making these statements in good faith, we do not have any guarantee about the results achieved. Descriptions of our risk factors are included in the documents we filed with the SEC. We will also be discussing some non-GAAP financial measures. These non-GAAP and adjusted numbers refer to measures that exclude items management believes impact the comparability for the period referenced. Please see the earnings release for additional information on our comparability items. These GAAP to non-GAAP reconciliations can be found in the earnings press release and the slides that we will be reviewing on today's call, both of which can be found on the Investor Relations section of our website. I will now turn the call over to Chairman and Interim CEO, Michael Johnson.

Michael Johnson

Management

Thanks, Eric, and good afternoon, everyone, and thank you for joining us on the call today. It's great to be back on this call with you and to be stepping back into my former role as Chairman and Interim CEO. I'm honored to be in this role again for this great company that I am so passionate about. As interim CEO, my focus will be in two key areas: first, to rebuild sales momentum at Herbalife Nutrition; and second, succession management. I will be working closely with the Board to help select and mentor the future leader of the company who will propel us towards the future. Since I left the CEO role in 2020, the progress we have made broadening our product portfolio, investing in our technology platform and embarking on the transformation of our operational capabilities is truly remarkable. At the same time, we've had to navigate an unprecedented time in the world as global economies are impacted by the onset, persistence and aftermath of a global pandemic. Herbalife Nutrition has not been immune to the dramatic ups and downs that companies and societies have faced during these times. However, over Herbalife Nutrition's 42-year history, in my nearly 20 years of the company, we have overcome many similar challenges, including recessions and periods of economic uncertainty. This company's resilience is not only founded in the global megatrends that demand better nutrition around the world but also in the economic opportunity that affords individuals the potential to supplement their income. We have seen how the entrepreneurial spirit of our distributors have developed new successful sales strategies in both good times and in tough times as individuals look to the Herbalife Nutrition business opportunity for supplemental or even full-time income. As you know, I am extremely familiar and respectful of our incredibly capable leadership team that we have overseen in our strategies. And I'm confident that we're not going to miss a beat. I have been working closely for over a decade with our CFO, Alex Amezquita, Chief Operating Officer, Mark Schissel, and of course, my good friend and Executive Vice Chairman, John DeSimone, among others, in this great management team. We're incredibly proud of this team and their hard work and commitment to our goal of being the world's premier nutrition company. Let me turn the call over to Alex, who will give you details of our quarter.

Alexander Amezquita

Management

Thank you, Michael, and I'm incredibly thrilled to be working with you once again. Now to the six key points that we would like attendees to take away from our call today. First, third quarter volume points of $1.6 billion were down 10.7% compared to the prior year, which was above just the midpoint of our Q3 guidance range. However, the significant strengthening of the U.S. dollar during the quarter as well as the geographic mix of revenue resulted in net sales down 9.5%, which was below our expectations. Note that FX headwinds from the stronger U.S. dollar has had a significant impact on Q3 results and consistent with the headlines you have likely seen in the financial press. Second, despite the net sales shortfall, focused expense management efforts in the quarter contributed to adjusted EBITDA above our Q3 guidance range and adjusted EPS near the high end of our range. Third, we experienced a softening of sales through a result of the current economic backdrop as well as the significant off-cycle pricing actions that took place in June for many markets around the world. We anticipate these trends could continue into the fourth quarter. Fourth, significant strength in India buoyed a global softening of key metrics for active sales leaders and new member counts. We are keenly focused on improving our distributor metrics with Q4 promotions specifically designed on addressing new member counts. Fifth, while we focus on protecting the bottom line in the near term, we continue to invest for our future growth, including our Herbalife One platform we referenced last quarter. And sixth, while we anticipate trends that emerged in the third quarter to persist into the fourth quarter, we are not able to forecast in an environment with such rapidly shifting consumer behaviors and volatility in…

Operator

Operator

[Operator Instructions] Our first question comes from the line of Chasen Bender with Citi. Your line is open.

Chasen Bender

Analyst

Great, thanks for having me. And good afternoon everyone. Where I'd like to start is just on the leadership change. Obviously, any time there's a change at the top, it can be a little bit disruptive to culture. And I just wanted to give you an opportunity to expand on the change and maybe offer why now was the right time for John to be leaving the company?

Michael Johnson

Management

So the - this is Michael. Since the lockdown, we haven't had a chance to meet yet. You're right. Most management changes are highly disruptive. The unusual part of this one is this is a three-peat. I am returning back to a company I love from the Board of Directors. We decided to make the change in order to provide a spark. We have spent all morning on the phone with our leadership in the field, our management team and our employees. And I'm trying not to - I got to be careful talking about my own receptivity in here because it sounds a little egocentric, but the reception has been extremely warm. I've maintained relationships with our leadership for the time I've been away from the company because I've built a lot of friends in that team. I've maintained a relationship with management here because we are friends, too. After 20 years working in a company, you don't just build professional relationships, you build personal relationships. Bringing my professional relationship back inside this time allows me to expand on the personal relationships I have and create, hopefully, an energy and a motivation that will lift the top line sales of this company to where we want them, to serve all of our stakeholders, our customers, our employees and especially our shareholders so they can benefit from the hard work of the team in the field. So while it usually is disruptive, I think this has actually a little different pace to it, a little different feel. I don't think it's a disruption. I think it's a continuation of the momentum that we created with the team almost 20 years ago. And we're looking forward to building it stronger in the future.

Chasen Bender

Analyst

Got you. Perfect. And then, Alex, maybe one for you. Can you maybe just expand on the rationale for why you're withdrawing guidance? I mean, I get the macro is tough and there's the lockdown in China, conflict in Ukraine, inflation pressures, you name it, but these aren't new issues per se. And with just two months left in the year, I guess I'm wondering, why pull guidance now? And what does this really mean in terms of your ability to forecast the business?

Alexander Amezquita

Management

Yes, so it's a good question. So while a lot of the headlines aren't necessarily new, we've been dealing with the pandemic, the fallout of the pandemic, the issues around the supply chain, all of those are largely new. What we have seen through the third quarter is a pretty dynamic shift in consumer behavior and purchasing behavior. As you know, largely, we've been focused on active sales leaders and the introduction of new distributors and preferred customers as key KPIs throughout the year. But what we saw in the third quarter was a reduction in productivity in it as well. And so what appears, and again, this is just Herbalife Nutrition data, I'm not suggesting this is broadly, but perhaps is that these macroeconomic conditions, or I should say, the change is impacting consumer behavior beyond the ability for us to forecast. Again, we're seeing productivity down, which suggests a reduction in buying behavior, whether that's a swapping out for other goods, whether that's just simply supply - saving dollars for energy purchases and other critical nondiscretionary purchases is unclear at this moment as we're looking through the data. But clearly, there has been a shift through the quarter and our inability to really forecast these shifts just leads to our inability to forecast how Herbalife Nutrition is going to behave in that environment.

Chasen Bender

Analyst

Got you. Okay, great. And then sorry, if I can just sneak in one more. Just in terms of the campaign to bring in new distributors, I was wondering if you could just maybe offer some specifics there in terms of what that entails. And then maybe specifically, how is it different what you're doing now versus what you've done historically to really drive new recruitment? Thanks.

Alexander Amezquita

Management

Sure. So clearly, with inflation and just how the world has been reacting to really unprecedented levels of pricing even in mature economies like the U.S. and Europe, where we're seeing high single digits, you're having actually real inflationary costs of maybe double digits. That price sensitivity, we are taking into account into how we structure promotional activities. So for example, figuring out ways for new member kits to be either a 3-for-2, not passing along price increases on a very select part of the portfolio to encourage demand in a part of the market where we want to encourage growth. So I would say it's really related around demand impacts around pricing and around the ability for new members to come in without necessarily that hurdle or at least keeping pace with the significant price increases that we're seeing around the world.

Chasen Bender

Analyst

Great, thanks so much. I'll pass it on.

Operator

Operator

Thank you. Please stand by for our next question. Our next question comes from the line of Jeff Van Sinderen with B. Riley. Your line is open.

Jeff Van Sinderen

Analyst · B. Riley. Your line is open.

Hi, everyone and welcome back, Michael. In light of the leadership change, can you speak to what the Board is looking for in a permanent CEO and the process around that? And then, Michael, how long do you plan to stay there to help with succession once a candidate is chosen?

Michael Johnson

Management

I guess permanent is an open-ended word anymore, but I'm the permanent Chairman of the company, been voted by the Board to take the role of Chairman. So we, as a Board, are looking for someone who has got heart and wants a brain connected to it in order to drive this opportunity, both fundamentally with the numbers, have a keen sense of margin in their perspective, but also someone who's volume aware, who knows how to harness and frankly, let loose, I guess harness is the wrong word, let loose distributor innovation, distributor entrepreneurialism in the field, cut through some of the red tape that companies gather over the years. Someone who has a passion for nutrition, somebody who has a passion for product, somebody who has a passion for our distributors and help them build their businesses every day and someone who wants to build an employee environment that is spectacular. Herbalife employees tend to work very, very hard. Their work-life balance is one that is a bit challenged at times. And bringing that passion in, making people feel very good about working in a place that brings a special opportunity to people in terms of an economic opportunity as well as a nutritional opportunity is someone that is going to be unique. So it may take us a little time. Hopefully, we'll be able to harness that very quickly and bring someone to the front. I don't want to give you a time frame on me or an exact date because it's going to take a process. And that process is going to be completed as we see fit when we find the right person. He or she who steps into this role will find themselves at the helm of a spectacular company and a huge opportunity and we wanted to understand that. And when we find that person, away we go.

Jeff Van Sinderen

Analyst · B. Riley. Your line is open.

Okay, great. And then I just wanted to kind of - and I realize I know you withdrew guidance and I know this is a tough question. But overall, just interested to hear if you think you - maybe you have to put some pieces in place for the but do you think you can grow the business in the face of recession? Or do you think that, that's more likely a return to growth or year-over-year growth exiting a recession?

Alexander Amezquita

Management

Jeff, this is Alex. I'll take that one. Good talking with you. So we do believe that we have the ability to grow during a recession. Now obviously, we have to get the right strategic initiatives in place. But we have the history of being able to do something, to grow during recessionary periods. We've referenced a lot on this call about the macroeconomic challenges. And I want to make a distinction between your question and sort of what we're facing. So currently, these current macroeconomic challenges are still faced with things like a tight labor market, are still faced with a pricing transition that's affecting consumer sentiment. Those are all significant headwinds, obviously, to almost any business. To the extent that you have some stabilization there to the extent even if you have some weakening of the labor market, those sorts of activities could play to our favor. Historically, our distributors have had the mantra or have had the motivation to get out there and help people find an extra income opportunity at times when they were looking for. So the motivation, our model being a push model where distributors get out there and have certain motivations at time to create that extra sale. Recessionary times, people looking for extra income, those types of - that type of environment actually could benefit us. And so obviously, we have to see how things play out. There's a lot transitioning in the moment, and it's hard to - that's why we withdrew guidance. It's a little hard to forecast when that might be. But I just want you to simply take away, recessionary times do not necessarily mean that there isn't an opportunity for us to grow. We could potentially grow in those environments, provided we get the right strategies and we get the right motivations out there in the field.

Jeff Van Sinderen

Analyst · B. Riley. Your line is open.

Okay, good to hear. And then I just wanted to circle back to India for a moment, if we could. You're continuing to see really strong growth there. And I guess my question is, are there elements of what is working to drive growth in India that you could potentially apply to other regions? And I guess if so, how do you do that or what are those elements?

Alexander Amezquita

Management

Yes, certainly. So one of the great things about what we do as a company, when we find things that are working in one place, we really do a deep dive to understand those things and try and get that best practice or whatever that activity might be going on in other regions. Now - so we've studied some of the things that are going on specifically in India to see how they might apply to other places. And particularly, there's some strategy around the preferred customer models, which are fairly uniquely one of the many things that are going right in India. Now while we are doing those things, it is probably important to note, India more or less is a self-contained economy. And while we can look at those best practices and try and replicate those in other places, it really is a combination of things that are happening in India. It's the momentum that's been going on over the years. It's the specific things that we just referenced. And it's also the fact that right now, that economy, more or less being closed, still has a lot of the backdrop for continued success that is pretty unique and not really being experienced anywhere else in the world right now. So again, while we definitely are going to look towards those specific strategies, it really is a combination of things happening in India that is really promoting the continued outperformance there.

Jeff Van Sinderen

Analyst · B. Riley. Your line is open.

Got it, thanks for taking my questions, and best of luck in the remainder of Q4.

Alexander Amezquita

Management

Thanks Jeff.

Operator

Operator

Thank you. Please stand by for our next question. Our next question comes from the line of Karru Martinson with Jefferies. Your line is open.

Karru Martinson

Analyst · Jefferies. Your line is open.

Good afternoon, last quarter and the quarters before, we talked about there was the pandemic cohort who was not engaging, your longer-term distributors were still putting up good metrics. Is this kind of pulling of guidance now saying that those 2 groups have kind of merged together or is there still a difference between the two groups?

Alexander Amezquita

Management

Hi Karru, great question. Our Q3 results have shown exactly that, but those two groups have effectively merged. We're not seeing a material difference from them at this point and the productivity comments that we've made and just generally the trends of pre-pandemic, pandemic, and I'm not quite sure if you say post-pandemic quite yet, but really all cohorts are trending in line.

Karru Martinson

Analyst · Jefferies. Your line is open.

And then if we look at the kind of the macro headwinds that you're talking about, the tight labor market, the pricing transition, those are certainly things that are going to be with us probably in a non-transitionary way for the next couple of quarters, at least. What are the programs in place that you have to kind of function even with those headwinds?

Alexander Amezquita

Management

Yes, so clearly, some of the promotional activity that we were talking about on new member growth is going to be a big focus for us. The strategies that go beyond those key metrics, we're actually meeting with key leadership next week to continue to drive and understand what we, the company, can do with distributor leadership around the world in specific strategies to address that. I think we're all focused on really understanding the sort of the landscape that we're in, and we're really going to think about what are the strategies we could do to help Herbalife Nutrition to be successful in that.

Karru Martinson

Analyst · Jefferies. Your line is open.

Okay. And just lastly, in terms of the $50 million debt repayment here in the fourth quarter coming up, will that be ABL again? And just how do you guys look at your converts here in, what do you call, March of 2024, that maturity?

Alexander Amezquita

Management

Yes, so yes, so likely it will be same what we did in the third quarter, paying down the revolver with that $50 million. We'll start looking at the converts as we get into 2023. The maturity isn't to 2024. So we have plenty of opportunities to do various alternatives with that piece of the capital structure. But to answer your question, the $50 million will likely be against the revolver this quarter.

Karru Martinson

Analyst · Jefferies. Your line is open.

Thank you very much guys, appreciate it.

Alexander Amezquita

Management

Thank you.

Operator

Operator

Thank you. Please stand by for our next question. Our next question comes from the line of Mary Ann Neale with Barclays. Your line is open.

Hale Holden

Analyst · Barclays. Your line is open.

It's Hale Holden from Barclays. Michael, I know you've been sort of through starts and stops with this company over time. And I was wondering, as you look at the landscape now, how long do you think it will take you from your starting point today to sort of restart distributor engagement and then - get the excitement going to where you can build growth off the base?

Michael Johnson

Management

That's a great question. Tomorrow, I get on a plane with all the executives here and we're heading to Cairo, Egypt, our Founder's Circle and Chairman's Club, 60, 70 distributorships. So Alex, how many are we now? We've grown so nicely. We'll be there. These are the leaders who have the organizations that impact every local market in the world. We're on a Zoom call with them already today. Their enthusiasm is pretty high. They are very welcoming. They're -- as I said earlier in the call, I've created lot of friendships in that group. And I'm not going to say I'm going to trade on the friendships, but I'm going to trade on other business instincts. And I think we can get growth back, hopefully, sometime next year. That would be a goal of mine. I don't want to promise that. Eric reads all those wonderful statements in the beginning about no promises in here. But the expectation with me is let's get growth. And we have done well in many types of environment, economic environments. We've never had a pandemic environment. This is new to all of us. But I think this company has a great opportunity. There's no bad time for good health ever. And this is an economic opportunity that gives people a lot of dignity. And I'm going to play on that like we played on it for 20 years because it's real, and you see it impact and change people's lives. So to get growth back, that's my number one goal in here. And if we don't get the growth back, you won't see me on this call. It's the purpose of me being here. It's the purpose of the opportunity that our distributors know and love and embrace. And sometimes you just need a little shot of energy to get the game going again. And I think we've got it. And I feel it from the distributors, I feel it from the team, and we are highly, highly motivated to move forward, so no timing, but a heck of a lot of energy and a heck a lot of desire and a great team to pull it off.

Hale Holden

Analyst · Barclays. Your line is open.

Thank you. My second question was I mean, if I'm just sort of listening between the lines here, it sounds like some of the pricing that you took over the summer, combined with the macro environment, has sort of driven those productivity declines to sort of getting worse month, month-to-month through the third quarter. And I was wondering if you thought my comment on the pricing was correct or if it was just something else?

Michael Johnson

Management

Well, so we saw the reduction in demand. That's clear and evident in the data. We have our data scientists that run through the performance on a month-to-month basis and we could see the reduction in demand. Now what's challenging is those results, whether it's due to the pricing increase, whether it's due to the macroeconomic conditions, the results are the same. So you can't - it's hard to give attribution to one of those two things in any sort of - with any sort of specificity. Further, I think as you go region-by-region and market-and-market, that's going to vary. What's working in the U.S. is probably different in Europe. It's probably different in Asia Pacific, so on and so forth. So I think your comment is generally right. It has had - pricing has had some impact. But to sort of quantify the specific amount of demand elasticity that we've seen in the third quarter, we don't have the data to really suggest with any precision.

Hale Holden

Analyst · Barclays. Your line is open.

Okay, that makes sense. Thank you, safe travels tomorrow.

Michael Johnson

Management

Thanks Hale.

Operator

Operator

Thank you. I'm showing no further questions in the queue. I would now like to turn the call back over to Michael Johnson for closing remarks.

Michael Johnson

Management

Thanks, everyone. Thanks for being on this call. It's really a tremendous honor and responsibility that I embrace to be back in the seat. I'm really proud of what this company does. Our mission, our vision and our values, they're spectacular. It's really something that we show up every day, helping people get healthier and provide the opportunity to earn a little more money. I'll never forget day one when I joined here. My brother sent me a little saying that was in a framed - in a frame and it said, "The first wealth is health", and this company creates that opportunity. Now today, we have opportunities and challenges that are never - like never before, but this is an incredibly resilient business, and we're working closely and we'll continue to work closely, as we mentioned, in Cairo with our distributors to make sure that we improve our trends and deliver a better return. We've got a great team of executives here. We've got distributors who are incredibly dedicated. I will be focused to ensure their passions result in better sales in each of our markets. I know and I believe our opportunity far outweighs our challenges. We have a bright, bright future ahead of us. We've got a great company here in a world-class leverageable distribution channel, supported by global megatrends that will provide a catalyst for growth for years to come. I'm looking forward to being with you all again and for another great chapter in Herbalife Nutrition. So thanks very much, and as I always say to the team, let's go Herbalife. Thank you.

Operator

Operator

Ladies and gentlemen, this concludes today's conference call. Thank you for your participation. You may now disconnect.