Earnings Labs

The Hartford Financial Services Group, Inc. (HIG)

Q2 2015 Earnings Call· Tue, Jul 28, 2015

$138.79

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Transcript

Operator

Operator

Good morning. My name is Chris, and I’ll be your conference operator today. At this time I would like to welcome everyone to the Hartford second quarter 2015 financial results conference call. All lines have been placed on mute to prevent any background noise. After the speakers’ remarks, there will be a question-and-answer session. [Operator Instructions] Thank you. Sabra Purtill, Head of Investor Relations, you may begin your conference.

Sabra Purtill

Analyst

Good morning and welcome, everyone, to the Hartford second quarter webcast. Our news release investor financial supplement second quarter financial results presentation and 10-Q were all released yesterday afternoon and are posted on our website. Our speakers today include Christopher Swift, Chairman and CEO of The Hartford, Douglas Elliot, President, and Beth Bombara, CFO. Following their prepared remarks, we will have about 30 minutes for Q&A. Just a few notes before Chris begins. Today’s call includes forward-looking statements as defined under the Private Securities Litigation Reform Act of 1995. These statements are not guarantees of future performance and actual results could be materially different. We do not assume any obligation to update forward looking statements and investors should consider the risks and uncertainties that could cause actual results to differ from these statements. A detailed description of those risks and uncertainties can be found in our SEC filings, which are available on our website. Our presentation today also includes several non-GAAP financial measures. Explanations and reconciliations of these measures to the comparable GAAP measure are included in our SEC filings as well as in the news release and financial supplement. I’ll now turn the call over to Chris.

Christopher Swift

Analyst

Thank you, Sabra, and good morning, everyone. Welcome to the call. Last night we reported strong financial and operational performance for the second quarter of 2015, completing a successful first half of the year. We continue to navigate in a dynamic market environment and reported improved results across all of our businesses. Core earnings per diluted share for the second quarter was $0.91, a significant increase compared with the prior year. P&C, Group Benefits, and Mutual Funds each delivered better operating margins in top line growth this quarter. This quarter’s strong performance contributed to a 12-month core earnings ROE of 9.6%. The quarter also included net favorable items compared with last year, including higher limited partnership income, lower CATs, a federal tax benefit, lower A&E reserved strengthening and a favorable litigation outcome. Even when adjusting for these items, underlying results were strong. Doug will provide more details on P&C and Group Benefits in a few minutes, but I’d like to share with you a few highlights from the quarter. In P&C, our combined ratio when adjusted for CATs in prior year development was 88.9, a 3.8 improvement over the second quarter of 2014. We are especially pleased to see improved underwriting results in both commercial and personal lines. In group benefits, the results reflect our focus on new business generation in disciplined underwriting. Sales increased 29% and after-tax core earnings margin increased to 6.3%. We continue to successfully manage the runoff of Talcott with year-over-year declines in variable and fixed annuity contract accounts of 12% and 11% respectively since June 2014. In addition to strong earnings, we are also pleased to announce that our Board of Directors approved an increase in the company’s capital management plan and extended it through December 2016. Beth will review the details in a few…

Douglas Elliot

Analyst

Thanks, Chris, and good morning, everyone. Our Property and Casualty and Group Benefits businesses posted strong bottom line results for the second quarter. Favorable property experience for both catastrophe and non-catastrophe losses was a significant contributor to earnings. In other lines, our businesses produced solid margins consistent with recent quarters as loss trends remain benign. With the benefit of strong retention, we also delivered solid top line growth. Favorable weather patterns were clearly the primary force behind our outstanding property results. While we have been increasing our property capabilities in recent years and I am confident that our improved acumen and risk selection and analytics is an important driver for our long-term success, we know that quarter to quarter results will be subject to the presence or absence of severe weather. A well-balanced product mix that includes property is a competitive advantage with customers and agents, and we remain steady on our long-term strategic goals in this line of business. Competitive dynamics across all our businesses are largely unchanged from last quarter. As I commented then, adequately priced new business opportunities are more limited, and we remain disciplined in our risk selection approach. We continue to find success in our local relationships with agents and brokers, and we have been investing in sales and underwriting professionals along with our product and technology capabilities to improve our market position. I’ll provide some additional insights on this as I share the second quarter performance of our individual business units. In Commercial Lines, core earnings was $264 million, with a combined ratio of 92.2%. This was an earnings increase of $51 million from second quarter 2014, largely driven by favorable property experience, margin improvement in workers’ compensation, and higher net investment income. Renewal written pricing and standard commercial lines was 3% for the…

Beth Bombara

Analyst

Thank you, Doug. I’m going to briefly cover results for the other segments and investments, and will then review our updated capital management plan. In addition to Commercial and personal lines, P&C includes the P&C other operation segment, which has a block of runoff liabilities, including asbestos and environmental. Core losses in this segment were 113 million in the quarter, down from losses of 146 million in the second quarter of 2014, due to lower reserve strengthening on our A&E reserves. As many of you know, we complete the annual ground-up A&E reserve study in the second quarter. As a result of this year’s study on a pre-tax basis, we strengthened our net reserves by 146 million for asbestos and by 52 million for environmental or a total of 198 million. This is down from 2014 when we had net reserve strengthening of 239 million, comprised of 212 million for asbestos and 27 million for environmental. The asbestos reserve strengthening reflects lower than projected improvement in new mesothelioma claims for a handful of our peripheral accounts, less than 20 out of more than 1,100. The remainder of the accounts are trending in line with the assumptions used to set our reserves. The environmental reserve strengthening was driven by higher new claim severity, including at a handful of super-fund sites but frequency has declined. We are often asked why we haven’t done an A&E reinsurance deal. We evaluate options for A&E periodically, but to date these deals have not been cost effective, taking into account many factors, including the value we add by continuing to manage these claims ourselves, the price charged by potential reinsurers, the lack of a full assumption reinsurance or sale option, and the potential loss of investment income. Last year investment income in the P&C other segment…

Sabra Purtill

Analyst

Thank you, Beth. Before beginning the Q&A session, I would like to remind you all that consistent with past practice and company policy, we do not comment on market rumors or speculation. We appreciate your keeping that in mind so the Q&A session can be productive for everyone on the call. Chris, could you please repeat the Q&A instructions?

Operator

Operator

I certainly can. [Operator Instructions] Our first question is from Michael Nannizzi with Goldman Sachs. Your line is open.

Michael Nannizzi

Analyst

Thank you. Beth, just wanted to sort of go back just a comment that you made there. So for 2016 you said the current outlook is 1.9 billion in dividends including 800 million from the sub. So am I missing something? Where is the other 1.8 billion coming from?

Beth Bombara

Analyst

Sure, Mike. So, as you recall, I mentioned that we do anticipate getting $500 million of dividends from Talcott in early 2016.

Michael Nannizzi

Analyst

Yup.

Beth Bombara

Analyst

So that would be included. And we also expect dividends from Group Benefits and Mutual Funds. And similar to this past year, we would expect to have favorable tax receipts at the holding company as well. And all of that comprises the 1.9 billion that I mentioned.

Michael Nannizzi

Analyst

Got it. That’s great. Thanks for that. And then maybe for Doug, can you break out-- is it possible to break out the margin improvement that we saw in both small commercial and Middle Markets. It can from either the favorable [indiscernible] weather or underlying margin improvement related to comp?

Douglas Elliot

Analyst

Mike, let me try to give you a little bit of color. You’re right. It was a very good Property quarter and workers’ comp too. It was about four points in Middle Market and a little bit less than that in small commercial and just in terms of the margin improvement in that line of business.

Michael Nannizzi

Analyst

Okay, so those points you mentioned are related to the property and the remainder would then be related to workers’ comp?

Douglas Elliot

Analyst

Those are the two line drivers, yes.

Michael Nannizzi

Analyst

Okay. Okay. And then in homeowners, would it be possible to quantify the - or just give us some marker around the impact of the favorable fire losses on the underlying?

Douglas Elliot

Analyst

I can do that. You obviously get the CAT numbers and you can see that the CATs are down Q to Q seven points from last year. The fire losses, as I mentioned, were down to the lowest level in the last five years. I think we’re about five to seven points less than the higher years during that five year period. So I would use as a gauge inside our non-CAT property element.

Michael Nannizzi

Analyst

Okay, got it. Great. And then the last question, I guess, on the other agency business, obviously premiums there is have declined. I’m guessing that that’s because of maybe not acceptable levels of profitability. Can you talk a little bit about kind of what’s happening there in terms of your profitability? And what actions you are taking and seems like the prudent thing to do, but just to get an idea where that is relative to your AARP business, for example. Thanks.

Douglas Elliot

Analyst

Sure. Mike, a few things, one is, and we’re working all angles of this. We’re working on tuning our open road product which is our new auto class plan, so those tuning requirements continue throughout the country. We are investing and working hard on our homeowner’s product, probably a little bit more going forward than over the last three to four years. We think Homeowners is an important line relative to our personalized strategy, so a lot of work going on in homeowners. Clearly challenged in the agency space thinking about how we compete and looking for partners that are willing to work with us, work on a value prop play. We have been tuning that segment and will continue to tune. We do feel good about progress. Very pleased with our overall return efforts, but also want to see if we can get the top line moving in a little bit more positive direction.

Michael Nannizzi

Analyst

Great. Thanks so much.

Douglas Elliot

Analyst

Thank you.

Operator

Operator

The next question is from John Nadel with Piper Jaffray. Your line is open.

John Nadel

Analyst

Hi. Good morning everybody. Doug, maybe just a quick follow-up. I understand the following up on Mike’s question about the favorable weather and the impact that that had. Can you just sort of characterize that for the commercial segment overall as well as for the personal line segment overall? Significant accident year-loss ratio improvement, but just wondering what you think the actual underlying sustainable level of improvement really is. Recognizing, you know, each quarter can be somewhat volatile.

Douglas Elliot

Analyst

Yeah, John, the underlying in small, again, really across all our commercial businesses on property was probably several points less than sustainable. That doesn’t mean that we haven’t seen improvement, but I would say two to three points. When I look at our spectrum product in small commercial, a couple of points under where we have been the last second quarters of prior years, and really the key property business has performed pretty consistently the last couple of years. So at consistent levels but at solid levels. I like our loss performance, I think both [indiscernible] and CAT are in very good shape, but probably a couple of points better than a run rate perspective.

John Nadel

Analyst

Got it. Okay. That is really helpful, thanks. And then maybe a question for you, Chris. I appreciate certainly the improvement that we have seen in the underlying fundamentals, the improvement in the balance sheet, etc., and the commentary about seeking opportunities to accelerate growth. I’m curious because it still appears that there’s a reasonable amount of financial flexibility and conservatism in your updated capital outlook. And so the question for you is this, do you think really buybacks versus potential acquisitions to accelerate growth have to be a mutually exclusive concept, or do you believe you have the capacity to pursue both?

Christopher Swift

Analyst

John, thanks for the question. I wouldn’t exclude one or the other at this point. I think you have seen our history and track record, particularly working to improve our financial position and deliver the firm, and obviously reward shareholders with accretive capital management. So the way we think about is we announced a plan through 2016. That is our intention. It is our highest and best use of excess capital, but I think what we were trying to signal is a little bit of an inflection point because we feel we’re in a different place. We’re in a different company today. And we can be a little bit more offensive minded about opportunities in the marketplace.

John Nadel

Analyst

Totally appreciate that. And I guess just a quick follow-up along those lines, Chris. Any specific areas within P&C or even on the Group insurance side that you feel like are areas where you want to expand, where you want to be able to find that faster pace of growth, where you maybe lack some scale today?

Christopher Swift

Analyst

John, I think we think about opportunities across all our businesses. I mean, you mentioned a couple, but in Commercial, you really think about two main themes. If you’ve heard Doug and I and Beth continually talking about adding product and underwriting capabilities to the platform, being a deeper and broader risk player. That’s really what we mean in growing our future capabilities and industry verticals. So we think of specialty in that area. We think, in terms of larger parts of the U.S. economy, maybe we haven’t participated as deeply as I think we can or should.

John Nadel

Analyst

Okay.

Christopher Swift

Analyst

You referenced and you heard Doug talk about marine construction, real estate, infrastructure related. Those are the types of things we talk about as far as the real economy and expanding. And along with our geographic penetration and focus. So, anything along those lines, in Commercial, would be very intriguing to us. And you mentioned Group Benefits. If I really look at our platform, I would say we gear it more towards a national or large account platform. Very balanced LTD, STD and Life business. About 50% of premiums in each of those categories. So, if there were opportunities in the small and medium case segments, and folks that potentially could accelerate the pace of our voluntary sales growth, those are the things we would think about there.

John Nadel

Analyst

Okay.

Christopher Swift

Analyst

And then, lastly, in Personal Lines. Look, we don’t aspire to be a broad market player, but we think we have unique skills and capabilities in direct marketing, in sort of those niche areas. And we think in those terms, John, if there were opportunities to use our brand and direct marketing skills in our wonderful claim skills. So that’s just to give you a little bit more of a flavor.

John Nadel

Analyst

I really appreciate the color. Thanks very much, Chris.

Christopher Swift

Analyst

John, just a last point there. I think in all of this and, hopefully, you of all people know, and others, is that we continue to be very thoughtful. I would say disciplined and deliberate in this area. Just knowing where we’re coming from and how we want to use shareholders’ capital in the most prudent fashion, going forward. But we did signal a change this quarter.

John Nadel

Analyst

Yeah, no question, Chris. I have a lot of confidence. So, thank you.

Operator

Operator

The next question is from Meyer Shields of KBW. Your line is open.

Meyer Shields

Analyst

Thanks. Good morning. Two quick questions I think for Doug. One, within the overall 3% standard commercial rate increases, is there a difference between the property and liability lines?

Douglas Elliot

Analyst

Meyer, all the lines do have their own nuances to them. As I mentioned, Auto is right now achieving more rate across Commercial than other lines. So that’s the lead line. Workers’ compensation has been a bit more under pressure over the last couple of quarters. And even between small and middle, there are nuances. So, yes, very different dynamics across the lines. But, in general, pleased we still see rational competition. Maybe a bit more pressure, but I am very pleased about what we put up this second quarter, and feel good about our efforts first half of the year.

Meyer Shields

Analyst

Okay. And can you talk a little bit about the adverse developments in Commercial, besides the asbestos environmental, in terms of what was going on there?

Beth Bombara

Analyst

I will take that. This is Beth. We had very modest adverse development, excluding A&E. We had some favorable development in our workers’ comp lines, which is offset a little bit by unfavorable development as it relates to the discount on workers’ comp reserve, which reflects the fact that as we’ve been settling claims at a faster pace, the amount of actual discount that you have in the reserve changes. And then, the other aspects were really just small puts and takes across the various lines. Really nothing that is worthy of calling out.

Meyer Shields

Analyst

Okay. Perfect. Thanks so much.

Operator

Operator

The next question is from Brian Meredith with UBS. Your line is open.

Brian Meredith

Analyst

Yeah, good morning, Chris. I’m just wondering, can you talk a little more about, when you are evaluating financial acquisitions, kind of the financial benchmarks that you are going to be looking at? Be it, IRR’s, return invested capital, how it relates to share buyback and those types of things? Tangible book value, dilution.

Christopher Swift

Analyst

Brian, yeah, happy to. I think, a couple points. One, first, any acquisition opportunity first needs to be strategic and financially compelling to make sense. I think, second, we also think about it when we talk internally of the comparison to building organically, because largely what we have been doing is an organic focus. So an acquisition needs to be weighed generally in terms with an organic build. And those organic builds require an investment, requires timelines, obviously patience because it won’t happen overnight. So, you sort of weigh all that to sort of see would an acquisition opportunity really accelerate our growth and make sense. I think also, too, really since our transformation, we really driven down our cost of equity capital, reduced our leverage, improved our valuation. So, I think today we have greater flexibility to think about acquisitions. And, ultimately, we view it as a ROI or IOR type of analysis where it needs to add value over a longer period of time and exceed our cost of equity capital today or else we won’t do it. And I think from there then the historical metrics of EPS and book value per share will emerge in the accounting records that I think then will create value over a longer period of time for shareholders. So, as I said to John, we continue to be very thoughtful, disciplined, and deliberate in this area. So that’s how we’re thinking.

Brian Meredith

Analyst

And do you relate it all to share buyback and thoughts on return, share buyback versus M&A, organic growth?

Christopher Swift

Analyst

It’s part of the overall equation, but, again, from a strategic side when we’re trying to grow our capabilities and grow our earnings, that also needs to be weighed in because by itself, share buybacks don’t increase the nominal dollars of earnings going forward. So, but we do weigh that all very carefully, Brian.

Brian Meredith

Analyst

Great. Thanks. And then just one quick follow-up for Doug. The investment spend that you’ve been doing the last couple of years, system build-out (audio breaks up), those types of things, where do we stand in that kind of process as far as expenses, and how much longer do you think it’s going to be a drag on the expense ratio?

Douglas Elliot

Analyst

Brian, when I think about our invest, I think about it over a longer period of time. So, I don’t think about it in spurts of quarters. This is a long-term process. I know we shared quite a bit of that progress in Charlotte with the investor day in June. We’ve got some of those invests going on in Middle. Yes, a little bit of pressure on the expense ratio, but I look back at where we are in kind of our quarterly expense and our annual expense targets, and I think about what’s happening through the bottom line in our margins. I’m comfortable with those invests, and actually see them over a longer period of time than I do over just 2015 or 2016.

Brian Meredith

Analyst

Great. Thank you.

Christopher Swift

Analyst

Brian, it’s Chris. I think just another thing you need to think in terms of is, and I’m not sure where the industry stands in totality. All I can speak from is our company, but we really do need to modernize our tools, capabilities, infrastructure, digital content, and as Doug said, this isn’t a simple one and done over the next 12 to 18 months here. This is a commitment to fundamentally improve our customer facing, exchanges, interfaces, for the long term. So we’re going to be disciplined about expense management, but on the invest side we’re over clubbing to really improve our capabilities in this area. So, I think we are balancing the best way we can in this dynamics, but make no mistake about it, we’re committed to fundamentally improving our infrastructure and capabilities to improve our customer experiences.

Brian Meredith

Analyst

Great. Thank you.

Operator

Operator

The next question is from Erik Bass of Citigroup. Your line is open.

Erik Bass

Analyst

Hi. Thank you. In Group Benefits you continue to have nice growth momentum. So, I was just hoping you could talk a little bit more about the competitive dynamics in the market and how much of your growth is coming from new products and your expanded voluntary product set.

Douglas Elliot

Analyst

Erik, hi, this is Doug. A couple of thoughts about it. Really we had a terrific start to 2015, so we’re encouraged about that progress and really feel like we have priced our way through the challenges of two or three years ago, so that is in the rear-view mirror. As I look ahead, there are strong competitors around us, but I feel good about our ability to earn our way into the finals, and we’ve won our share. Inside our new sales, there’s a positive story both on new customer, but there also is a positive story on growing inside our current customers with at issue sales in addition to where we were last year with that current customer. So that’s point number two. And then lastly, voluntary has been an important part of our strategic grow these last couple of years, particularly just getting the product ready to meet the street. I think we feel good that we were able to work those 11-15 and now into 15 with the accounts with our abilities in the voluntary area. It is slow, it’s probably a little slower than Chris and I thought it might be. As we finish the year, our sales probably in the voluntary area will be just in the GAAP product area probably under 10 million for the year, but what’s important is that we’re able to be at the table with customers that demand that as part of their suite. And I think we’re there today, and a couple of years ago I was not able to say that.

Erik Bass

Analyst

Thank you. And then just a quick one for Beth. You mentioned that you still expect to pay a 500 million dividend from Talcott in early 2016, which I believe in the past you’ve said doesn’t include 2015 statutory earnings. So, given the pretty strong results you’ve seen in Talcott so far in 2015, is there a potential to take either an upsized dividend or an additional dividend from Talcott in 2016?

Beth Bombara

Analyst

Yes, so that is correct. I have only included the 500 million that we’ve previously talked about. As it relates to 2015, I think what we’ve always said is we want to see how 2015 year actually ends. Through six months in June, Talcott first rate [ph] surplus is actually relatively flat once you adjust for dividends, and so what we really need to see is where we end the year. Right now we would anticipate that we would generate statutory surplus still in that 200 to 300 range, but as we said previously, kind of at the lower end of that range. But it really is going to be a function of just where interest rates land at the end of the year and how that potentially impacts reserves that we have to set. So until we end the year, we’ll evaluate where the statutory surplus is and there could then be potential, but we’re not putting that into our projections at this point.

Erik Bass

Analyst

Got it. Thank you.

Operator

Operator

The next question is from Tom Gallagher of Credit Suisse. Your line is open.

Tom Gallagher

Analyst

Good morning. Chris, just to start out, I just want to get a sense for the way you’re thinking about potential M&A. Would you contemplate transformative M&A, or are we talking about more modest opportunities as ways of deploying excess capital?

Christopher Swift

Analyst

Tom, thanks. I would say I think our current thinking right now is more modest, adding to capabilities and product lines. And I made a point to be clear, we’re a U.S.-focused company and organization right now. So, I assume if you were talking about transformative, you were thinking maybe beyond our borders, but our intent is I think we have opportunities to capture more market share with expanded products and capabilities in our U.S. territories. But also be sensitive to maybe following U.S. customers abroad with some of their skills. But we don’t think about building international local market expansion currently.

Tom Gallagher

Analyst

Okay. That is helpful. And then I just want to be clear here that the current buyback authorization, is that going to be competing with M&A when you contemplate what you’ve announced so far? So in other words if you found attractive deals that could consume some of the buybacks or do you have additional resources or excess capital that’s actually slotted for M&A?

Christopher Swift

Analyst

Tom, it’s a balancing act. I wouldn’t say it’s competing. That’s our plan, that is our intention, that’s what we think is the highest and best use. And if there’s alternatives that come along, we’ll put that as far as the overall equation. But I think you know myself and Beth, we are appropriately prudent in managing the balance sheet and always have flexibility in mind.

Tom Gallagher

Analyst

Okay. And I guess either Chris or Beth, just to be clear, though, your current capital plan doesn’t necessarily allocate some additional capital buffer for M&A, or am I - can you comment on that at all whether there’s something in that plan through 2016 that is allocating something that you’re now holding on to for M&A or anyway can you comment on that?

Christopher Swift

Analyst

Yeah, Tom, and Beth can add her point of view. Again, how we think about it and maybe others have talked about it, too, is we said the deal needs to be strategic and make financial sense. And if we find something that from an acquisition side hits those hurdles and makes our ROI’s work, we’ll figure out how to finance it. And so I said earlier, we’ve reduced our leverage and will continue to reduce it, but we do have flexibility to figure out how we would, I’ll call it fund or finance a deal, if we found the right one. So that’s all I would say at this point.

Tom Gallagher

Analyst

Okay. Thanks.

Operator

Operator

The next question is from Randy Binner with FBR Capital Markets. Your line is open.

Randy Binner

Analyst

Thanks. You all discussed the A&E resolution market a little bit in your comments. Do you have any update on the annuity risk transfer market? From our perspective, it seems active. And so would be interested in any update you have on that market or should we think of Talcott as continuing to be internally managed resolution?

Christopher Swift

Analyst

Randy, it’s Chris. Beth can add her point of view also, but I think right now we’re very pleased sort of with the runoff in total of Talcott. And particularly the capital that we’ve taken out. I remind you we’ve take a billion out this year and we plan as Beth said to take 500 million out in early 2016. So we understand the risk. It’s well managed. It’s well contained from our perspective. And as Beth might comment upon, we do really believe in this low interest rate environment. That does depress valuation. So these are all the things that we consider in sort of a transact versus a continued runoff mode. But Beth, what would you add?

Beth Bombara

Analyst

Yeah, I think, Chris, as always, I think you’ve captured it very well.

Christopher Swift

Analyst

Yeah.

Beth Bombara

Analyst

I think it’s very consistent with what we’ve talked about in the past. And we are always open to the consideration of transactions, but at the end of the day, needs to make economic sense for us and where we sit today with the capital that we’re able to extract. And as Chris said, to manage the risk in that book, we feel very comfortable. But of course, we’ll always be open to other considerations as markets change.

Randy Binner

Analyst

Great. And then the follow-up there is just on the withdrawals, which in the kind of the 12%, 11% year-over-year basis is good. And I think that’s kind of as some of your programs that increase surrenders are winding down. Do you have any plans to kind of continue to push new programs there to continue to accelerate the wind down of those liabilities?

Beth Bombara

Analyst

Yes, as we’ve said in the past, we’ll always consider other policyholder type initiatives that could further reduce the exposure and that book of business. We’ve been very pleased with those that we’ve had in the past. As I’ve said pretty consistently is our thought process is to really be very targeted as we look at those initiatives. So we don’t have one right now in place. There is a team that consistently evaluates those to see if there’s something that could be done. But overall when we look at the continued reduction in the contract counts, we feel very good with the activity we’re seeing.

Randy Binner

Analyst

And those have been well received, those plans by agents and clients? There’s been no real push back, is right?

Beth Bombara

Analyst

Yeah, I mean, I think the results speak for themselves and what we’ve been able to achieve with those programs. Again, we’ve always said they’re not right for everyone, and that’s why policyholders have a choice. But as we said, we’ve been pleased with the results that we’ve been able to achieve on both the programs we’ve had in the variable annuity and the fixed annuity space.

Randy Binner

Analyst

All right. Great. Thanks so much.

Operator

Operator

The next question is from Scott Frost with Bank of America, Merrill Lynch. Your line is open.

Scott Frost

Analyst

Okay, thank you. From the debt side, appreciate the clarity in communicating your debt management goals. Thank you for that. But wanted to talk briefly about your junior sub issues as you may have expected. It’s topical in our world. First, with respect to the 8 and 8’s and then to the Glenn Meadows, how would you characterize the efficiency of each of these instruments in your capital stack? And I have a brief follow-up.

Beth Bombara

Analyst

Okay. Thanks for the question. So again, as we’ve been talking about in the past, we are focused on reducing our overall rating agency adjusted debt to capitalization ratios, also focused on things like coverage rates and so forth. And so we really look at our capital, our debt structure sort of across the spectrum. And today as we sit here, I think that the eight teams do provide us benefit in that we do get equity credit as we look at managing that ratio. And overtime we’ll continue to evaluate the debt stack, keeping all those factors in mind, but no change in our views as to how we think about those.

Scott Frost

Analyst

Okay. And just specifically for the Glenn Meadows, is it your understanding that this issue will continue to receive favorable capital treatment from NRS or Rose at the float date in 2017?

Beth Bombara

Analyst

Yes, we do not expect any change in how those would be considered.

Scott Frost

Analyst

Thank you very much.

Operator

Operator

The next question is from Jamminder Bhullar with JPMorgan. Your line is open.

Jamminder Bhullar

Analyst

Thanks. Hi, Good morning. Most of my questions were answered, but I had one for Doug. Overall I thought the results were pretty strong, but you did have weak premium growth in the non-AARP agency channels. Just wondering what is driving that and what are you doing to turn that around? What your expectations are for that channel?

Douglas Elliot

Analyst

So that part of the challenge in our personal lines area is not new to the quarter. So we have had pressure in there. We see lots of competition. There are lots of names that continue to compete in that space. I’m very encouraged. I like where our team is headed. You know we have made a couple of very important additions in the last ninety day, so I feel good about that, and I think we will be talking more about strategy through the next couple of quarters, particularly in that personal lines area.

Operator

Operator

The next question is from Bob Glasspiegel with Janney. Your line is open.

Bob Glasspiegel

Analyst

Good morning, Hartford. It seems like there is a lot of deals going on right now in the marketplace, and I have never seen the Property Casualty world undergo more changes than we’re seeing today, and the glass half full is just going to create opportunities and as there this is eruption in competitors. The glass half empty perspective would be maybe you need to rethink where you are as far as scale, tax structure, technology, efficiency, etc. Where do you see Hartford in this world, and I am sure you’re going to take the glass half full preference, but maybe respond to the negative issues that some might suggest are popping up?

Christopher Swift

Analyst

Bob, it’s Chris. I think you outline some good points. We think about it generally as we are entering a very dynamic cycle, and that really every company, including our own, needs to think about competitive advantages. There is really a couple of drivers that we see. One, not all the industry participants have really enjoyed the price increases that we and others have had over the last three years, and pushed so hard to maintain. Generally, lower economic growth and continued low interest rates is really has a compounding effect on companies balance sheets and ability to investment in new technology and capabilities while producing good financial results. Alternative capital is just obviously disrupting some of the reinsurance base and it’s got the potential to creep into other aspects of the market. And then very important for I think for all of us is that distribution in our agents and broker partners are really going through their own form of industry consolidations, which ultimately means in my judgment that fewer carriers are going to be on panels. And brokers and agent will continue to look for those companies that have the most to offer for their clients. So I think the table stakes are higher to sort of meet the requirements of today. Ultimately as a national company, Bob, with a lot of great strengths, brand reputation, capabilities, new energy and vigor around it. I’m very optimistic of our ability to continue to compete and have competitive advantage to drive shareholder value going forward. So it’s probably not any one of those things. It’s probably all of it that we’re trying to-- I’ll call it manage for outcomes that we think are best for our shareholders and ultimately our employees and customers.

Bob Glasspiegel

Analyst

That’s a very fair answer. Is the pivot to M&A recognition that scale is going to be increasingly important and you need more volume to do the technology spend that you are signaling is necessary?

Christopher Swift

Analyst

Yeah, I would say in and by itself, scale is not a driver. If you really look at our words and really what we’ve talked about here is adding new capabilities that we don’t have today or areas of the market-- the risk taking market. We’d like to participate more in. I’m sorry, I think that is more of an immediate focus, but you make a good point. Scale helps out, too. Obviously from an expense and efficiency side. And if you look at, at least one big deal that happened in New Jersey not too long ago. I mean, and we really think it in terms of it will over a longer period of time be a very compelling transaction that drives down unit costs, has greater tax efficiency, has a greater capital base to potentially take on risk. So those are all the things that we’re very well off.. But we also know what we’re focused on and particularly our segments of the market that we think we have great competitive advantage in.

Bob Glasspiegel

Analyst

Fair answers. Thank you.

Beth Bombara

Analyst

Thanks, Bob.

Operator

Operator

There are no further questions at this time.

Sabra Purtill

Analyst

Thank you, Chris. I’d like to thank you all for joining us today and for your interest in The Hartford. Also want to note that Beth Bombara will be attending the KBW insurance conference on September 9th and we hope to see you all there. If you have any follow up questions, please don’t hesitate to contact either Sean or myself today by phone or email. Thank you and so long.