Welcome to The Hackett Group Second Quarter Earnings Call. [Operator Instructions] Please be advised that the conference is being recorded. Hosting tonight's call are Mr. Ted Fernandez, Chairman and CEO; and Mr. Rob Ramirez, Chief Financial Officer. Mr. Ramirez, you may begin.

Thank you, operator. Good afternoon, everyone, and thank you for joining us to discuss The Hackett Group's second quarter results. Speaking on the call today and here to answer your questions are Ted Fernandez, Chairman and CEO of The Hackett Group; and myself, Robert Ramirez, CFO. Our press announcement was released over the wires at 4:05 p.m. Eastern Standard Time. For a copy of the release, please visit our website at www.thehackettgroup.com. We will also place any additional financial or statistical data discussed on this call that is not contained in the release on the Investor Relations page of our website. Before we begin, I would like to remind you that in the following comments and in the question-and-answer session, we will be making statements about expected future results, which may be forward-looking statements for the purposes of the federal securities laws. These statements relate to our current expectations, estimates and projections and are not a guarantee of future performance. They involve risks, uncertainties and assumptions that are difficult to predict and which may not be accurate. Actual results may vary. These forward-looking statements should be considered only in conjunction with the detailed information, particularly the risk factors contained in our SEC filings. At this point, I would like to turn it over to Ted.

Thank you, Rob. As I ordinarily do, I'll open up with some overview comments, I'll then turn it back over to Rob and ask him to comment on the detailed operating results, comment on cash flow and also provide some feedback relative to the credit facility and then provide some detailed outlook in the guidance information. So let me start with the highlights on the quarter. And first, let me welcome everyone to our second quarter earnings call. We were pleased to report revenues of $61.3 million, which was at the high end of the guidance, and pro forma earnings per share of $0.11, which was at the midpoint of our guidance. As we mentioned on our last -- on our call last quarter, we exited the first quarter with improved demand and we were able to capitalize on this demand and report improved results in the second quarter, both in the U.S. as well as internationally. Our results were only tempered by higher-than-expected impact from the foreign exchange fluctuations. Our results continued to emanate from solid market demand from the U.S.-based clients, servicing our advisory client base more broadly, strong performance from our EPM groups and from our improved results from our European practices. Our best practice research and related marketing efforts encourages our clients to strongly focus on operating excellence and broader enterprise management information. This enables our clients to quickly respond to the volatility and complexity of the current global business environment and has allowed us to remain top-of-mind with them as they work harder than ever to grow profitably. On the balance sheet side, our strong cash flow allowed us to pay down $8 million on our new credit facility prior to quarter end and an additional $2 million subsequent to quarter end. Our goal is to aggressively pay down the credit facility in order to explore acquisitions and other potential investments should they arise. On the investment front, although we now expect European volatility to impact the third quarter, we will continue to invest in our associates, our intellectual property, our brand while introducing new offerings and entering new markets to strengthen our business model. I will comment on these opportunities in more detail in my strategic overview section of our call. I will also comment further on the market conditions and some specific go-to-market initiatives, but let me first ask Rob to provide details on our operating results, cash flows and also comment on outlook. Rob?

Thank you, Ted. And again, welcome, everyone. As usual, I will cover the following topics during our call in overview of our 2012 second quarter results along with an overview of related key operating statistics, in overview of our cash flow activities during the quarter, and I will then conclude with a discussion on our financial outlook for the third quarter of 2012. For purposes of this call, any references to Hackett Group will specifically exclude ERP Solutions. Correspondingly, I will comment separately regarding the financial results of the Hackett Group, ERP Solutions and the Total Company. Please note that all references to gross revenues in my discussion represent net revenues plus reimbursable expenses. Additionally, references to pro forma results specifically exclude noncash stock compensation expense and intangible asset amortization expense and assumes a normalized tax rate of 40%. As Ted mentioned for the second quarter of 2012, Total Company gross revenues were approximately $61.3 million and at the high end of our second quarter's guidance. This represents a year-over-year increase of 4% or 6% adjusting for constant currency. Total Company international gross revenues accounted for 21% of Total Company revenues in the second quarter or 24% adjusting for constant currency as compared to 22% in the second quarter of 2011. Gross revenues for The Hackett Group, which excludes ERP Solutions, were approximately $50.1 million in the second quarter of 2012, representing a year-over-year increase of 7% or 10% adjusting for constant currency. Hackett Group annualized gross revenue per professional was $379,000 in the second quarter of 2012 as compared to $377,000 in the second quarter of 2011 and $374,000 in the previous quarter. Our ERP Solutions group gross revenues totaled $11.2 million, a year-over-year decrease of 7% as expected. ERP Solutions hourly gross billing rate per hour was $140…

Thank you, Rob. Looking forward, we continue to believe that a gradual but volatile economic recovery is still underway. However, it is subject to the existing sovereign debt-related issues, which will continue to introduce volatility in our demand environment. In the U.S., we continue to see solid demand for our offerings. In Europe, after a better-than-expected first half, we have recently experienced increased volatility in our clients' decision-making, which, as Rob mentioned, will unfavorably impact our third quarter results. Given Europe's strong performance in the first half of the year, we hope this is a short-term phase which coincides with some of the recent indecision over sovereign debt-related concerns as we enter the third quarter. But it is too early to tell. With that demand overview as a backdrop, let me comment on some of our other strategic priorities. As we have mentioned, we continue to work hard to innovate ways to develop recurring revenue offerings that leverage our intellectual property, as well as create an opportunity to serve clients more broadly. Using our unique intellectual capital delivered in the easy-to-use way coupled with broader business transformation offerings would allow us to increase our client base, as well as increase revenue for client. The best example of this strategy has been the revenue leverage we have experienced from our executive Advisory client base. In 2012, as we have discussed, we introduced our first 2 SAP and Oracle-based automated dashboard offerings of our new Hackett Performance Exchange with very positive feedback from our clients. Our initial marketing campaign included an invitation to become a charter member of our new Hackett Performance Exchange with provided users with a 6-month trial period. Our objective was to give us an opportunity to test our offering with a large global client base that would allow…

[Operator Instructions] Our first question comes from Morris Ajzenman of Griffin Securities.

On the guidance that you're giving us for the third quarter, does that incorporate any FX impact either on a top line on a pro forma EPS numbers?

Yes, it does on both.

Can you give us...

FX will continue to be unfavorable to our results on a year-over-year basis.

All right. So -- but you're not willing to give us any sort of estimate of what you think what option -- you clearly incorporate it but you're not willing to break out that sort of degree...

No. It's just -- suffice to say that given the volatility we saw in the euro in the month of July, our euro estimates for the third quarter are lower than our -- the actual average euro FX that we experienced in the second quarter. As you know, our -- I don't want to say only, but our overwhelming exposure to FX results from billing in euros and then reporting those results back to the U.S. through the pound sterling since the British pound is our functional currency.

Okay, all right. And as a question for Rob, we saw that the third quarter outlook, the available days will be 5% down sequentially. Can you give us -- is that correct first of all?

That's correct.

And how does that compare year-over-year?

About the same, Morris.

The same, unchanged, okay. And last question, and then I'll queue up again. Particularly in Europe or maybe even the U.S., any industries where you're seeing weakness from? Is there any patent in that perspective?

No. We just -- if you had -- if we had done this call 2 to 3 weeks ago, we would have given you an entirely different story given how strongly we finished in Europe in the second quarter. But I don't know if it coincides with the dip in the euro and some of those issues that rose, that drove the euro down and some of the Spanish issues seem to garner more attention and put more pressure on the ECB to act. Somewhere in that time period when we went back and look at and updated our forecast for our earnings call, we simply saw some clients defer decision making. And once we saw that deferred decision-making happening in late July, knowing that the European vacation or holiday, the typical vacation starts traditionally in that late July period and access to client is limited for that 30-day period. We believe that this is what we would have experienced in Europe. So when I comment about hoping that this is a short-term phase, I say that with the background that we had a strong second half. We have decent activity in the pipeline, which is no different, but the decision making clearly changed over the last 2 or 3 weeks. And the only thing we can assume is just that clients are looking for more clarity on exactly what's going to happen with some of the European sovereign debt-related issues and specifically the euro and we did see an impact on that decision-making, and we think that's what drove that sequential decrease in Europe, which was much more pronounced than we would have expected. We, in a -- in the -- given the volatility we're seeing, we would not be surprised to see the revenue down consistent with the available days the way we're seeing in the U.S., okay? Which is okay, not great, but still solid. But to see some decisions kind of change or defer lead us to believe that Europe will be down. And we'll have to wait to see whether that's short term, or whether that's something that bounces back to a more natural state once we see the third quarter play out.

[Operator Instructions] Our next question comes from George Sutton of Craig Hallum.

Jason in for George. Ted, just wondering if you have any plans to release the third module for the Hackett Performance Exchange in the third quarter or if you're continuing to focus on enhancements to the first 2 modules?

No. As I mentioned last quarter, we had done quite a bit of work on the third module. But given the feedback that we were getting for clients and the amount of work that we were still doing on the first 2 modules, we put that on hold and really have focused all of our efforts at making sure we have a large enough test user base, getting that feedback, incorporating those changes and trying to test those changes as quickly as possible so that the product delivers exactly what we intended to. But look, as I said then, we're working with large multinational, really global companies in a complex database environment. We're getting terrific feedback. The product is being improved every day, and we'll focus on these first 2 modules to ensure we've got it right and hope that start transitioning some of these clients to a paid relationship, as I've said in my comments, by the end of the year.

Okay. And you said you're focused on a large enough user base. What is large enough to you?

Well, as I said, we got 27 right now. We'd like for that to be bigger. So what is large? We don't know, but as we -- as the feedback and the nature of their comments come back and that testing gives us, it's just a matter of if it's just a cosmetic item, not worried at all. But if it's something relative to the execution of the product and how efficiently we extract, calculate, then we want to make sure that we've got all of that feedback before we start investing in the third.

Okay. And then just one more, and maybe I'm jumping on the gun on this a little bit, but with the Dutch Auction behind you now and given kind of the low cost of debt and you've said in the past that you don't really have a problem with your current leverage, how are you thinking about capital going forward? Are you primarily focused on paying down that debt or could we possibly see some different things to deploy the capital?

Well, as I said, on the investment side, we're going to aggressively pay it down. But our agreement with the bank is really -- it's a great one. So we feel great about the leverage we use. And if we pay it down and the terms continue to be at or near where we've got them today, oh no, you will continue to see us aggressively use that capital.

Our next question comes from Bill Sutherland of Northland Capital Markets.

So talk a little bit, Ted, about the sales cycle as it currently kind of is in place for the, I guess, the bigger consulting side of the business. Is it -- kind of what's typical and then what's...

Let me try to put it from what -- it really has not changed much except for what we experienced in Europe over the last 2 to 3 weeks. The level of activity of the pipeline is solid in the U.S. as I've said in the second quarter. I would say the same thing right now, if we just look at pipeline activity, decent in Europe. The difference that we saw in Europe was this -- it was a combination of deferrals and a combination of clients trying to reduce the nature that the size of the scope, and that didn't happen until -- I'll go back, until I get it could be entirely coincidental. But it really coincides where you saw that euro dip down to the EUR 1.20 mark several weeks ago. So I think the market is looking for clarity. On the U.S. side, with the exception of one large industrial client, which we expected to see which we still believe may have -- may be more impacted with the timing because of potential acquisition or divestiture. On the U.S. side, we saw what we typically see as the environment stays kind of sluggish or slow growth, you see some clients tighten up a little bit, but we also saw new clients come in asking for productivity enhancement initiatives with some urgency. And we normally see that kind of fluid activity. And as you know historically, we do -- we compete very effectively in that. In this case, in this specific quarter-to-quarter transition, we simply couldn't cover the decline in Europe just given how significant it was in a relatively short period of time. So we'll have to wait and play it out. But overall, if you want to say client decision-making, U.S., unchanged. Having said that,…

What -- when you enter a quarter, remind us kind of what your revenue feasibility is at that point, and I know it's higher at this point a month into it?

Well, the combination by the time we get here, the combination of if you want to go to book or highly probable is in the mid-80s. And then the other, you're just really working off a way to pipeline, a majority of which comes from those very same clients just transitioning from one phase to another.

And your business contract duration?

No change.

And it's -- but it tends to be how many several months?

Again, you can say it depends on the phase of the engagement. So if it's a first phase, you could be talking 2 to 4 months. And then if you move into design and then that goes up, and if you move to detail implementation that goes up further. So it all depends on the phase that you are with each client and how that client progresses through those stages.

Okay. What -- I forget. Do you do headcount for sales, Rob, and your -- in your stats?

We don't provide it, but it's unchanged. And I -- it's strong. We've continue to work with our sales program in different ways, which is really the only thing we've been working more is do you want more people supporting some higher impact people or do you want to match that on a one-to-one basis. But the overall headcount in sales has remained pretty steady for us.

The executive advisory member count I think is down a little bit quarter-over-quarter. Any color on that?

No. Interesting there, we held slightly different, first to second quarter is not necessarily a big quarter for us when you come to the total renewal period. You know that half is more to the latter part of the year. But if I gave you any color, interesting sight would be is that the European activity renewal looks stronger than the U.S., but for me to say that, that is an indication of any sort would just be wrong.

But I mean to what degree is there an effort there to keep building the member base, so is that just not...

No. We continue to have an effort to build it. As you know, we had -- we've had pretty nice ACB growth last year and our goal is to continue to do that throughout the year. And what we've said is we'd like to see that growth to be consistent with the growth of our overall business.

Okay. So I realize it's not a big sales or renewal quarter so it's just surprising to see that big a change in this quarter.

Not significant. Not significant in total count, not significant in the overall impact. And as you saw, the percentage of total revenue sales that emanated from that client base was over 40%, that's pretty solid. Great leverage from that client base because we always track the members in the client, but the more critical spend is are we continuing to get a significant share of our total revenues from that client base that they know it is better. And we continue to see that, we continue to see that it's a great way to incubate clients that like to establish access to our IP and establish a relationship with Hackett, and we see many clients transition from that just pure IP relationship to a broader transformational relationship. It's been a great strategy for us.

Okay. And then the last one, on HPE, how should we think about the former way you're -- I mean just the total sign-ups I guess versus this group of 27 that are really intensively involved with helping you develop. These others are on...

First of all, I think what we're saying is we have work to do with the product. And the best feedback we're getting is from these very sophisticated clients, which we are growing. Those that are in production or development environment that are extracting data and are using our product and giving us feedback and telling us where we've got some improvements to make. The sign-up sheet is a client who we -- well, let's say we consider that as an expression of interest and whether -- and that client needs to look and we want to say those are clients that if that area becomes a priority for them or if we want to go back and then try to -- if you want call that's our target-rich environment. The client who has been told about the product, introduced about the product and has bought it either directly or as part of the combination of other offerings. The reason that I didn't want to keep giving you that number even though we continue to add to those signings consistent with prior quarters is because I want to make sure that we're not misleading someone between someone who has signed a contract to participate in our free trial period versus given the fact that we've got work to do on the product those that are getting -- that are utilizing it and giving us critical feedback so that we can complete the product and transition them to that paid stage. So I was trying to be as careful as possible, especially since I believe some people regardless of how much I tell them please invest based on what -- on our known offerings and know this is a free option on a very ambitious offering, I want to make sure that it doesn't receive more attention that this deserves until it's a proven strategy. Simple as that. Even though obviously our goal is I said in the comments, to continue to invest, work with these large clients, given the payback if we're successful continues.

I mean I guess logically, we would assume that a large proportion of the clients that are actively involved are going to, if they like it, let's put it that way. They're more likely [indiscernible].

That is our goal. But as you know, since I told you last time we were on the call, I hate to speak to something that is not certain. So once I'd prove it, I'll be on here and I'll tell you about it. Highly ambitious, very high potential. But as I said, work remains, we work hard at it. And if successful, yes, big payback for us.

At this time, I show no further questions. I would now like to turn the call back over to Mr. Fernandez. Go ahead, sir.

Thank you, operator. Again let me thank everyone for participating in our second quarter call. We look forward to updating you again when we report the third quarter. Thanks again.

This concludes today's conference. Thank you for your participation. You may now disconnect.