Mark S. Hoplamazian
Analyst · Bill Crow
Thanks, Atish. Good morning, and welcome to Hyatt's First Quarter 2013 Earnings Call. I'd like to speak about 3 topics on today's call: first, I'd like to discuss our first quarter results; second, I'd like to provide some thoughts on our outlook for the remainder of the year; and third, I'd like to talk about our progress on our long-term goals during the quarter. During our last earnings call, we had identified items that we estimated would reduce earnings by $3 million to $6 million per quarter over the next several quarters, with more impact earlier in the year. These factors, including things like the timing of the Easter holiday, renovations at managed hotels in the U.S. and in Asia, together with other factors, materialized largely in the way that we had expected. Now let's review the business in a little bit more detail. At U.S. full-service hotels, transient demand was strong with solid rate increases in most markets. Transient revenue represented over 50% of rooms revenue in the first quarter. Transient room revenue increased 8%, with half of the increase due to demand and half due to rate. We continued to shift the mix away from lower-rated categories to higher-rated business. RevPAR for owned and leased full-service hotels in the U.S. was up 6.7%, reflecting strength in transient business. Group room revenue, on the other hand, declined due to the profile, duration and mix of the business. So let's talk about the group segment in some more detail. As a reminder, group business represents a meaningful portion of our total business at approximately 45% of our room revenue for U.S. managed, full-service hotels and a meaningful proportion of our F&B revenue. At those hotels, group room revenue decreased approximately 6% in the quarter. More than 100% of this decline was due to lower occupancy as we saw rate increase by just under 2%. The 6% decline for the quarter is a combination of flat group revenues in January, flat group revenues in February and a 20% decline in group revenues in March, which was worse than we expected. 2/3 of the decline in occupancy was associated with major properties under renovation, for example, in San Diego, Dallas and Washington, D.C. Other factors contributing to the group revenue decline included the timing of the Easter holiday and some canceled business in connection with which we were unable to fill gaps in our patterns. One other dynamic in the quarter was that in the quarter for the quarter bookings were down 12% and in the quarter for the year bookings were down 8%. This was in part due to government-related group demand being particularly weak. While government-related group business represented less than 2% of overall group in the first quarter, it was down 50% in the quarter relative to 2012 and represented over half of the decline in the quarter for the year bookings. Moving ahead to fees. Our management fee performance generally reflects the estimated impacts that we noted on the last earnings call. First, we hit almost $4 million of termination and contract modification fees in the first quarter of 2012 that did not recur in the first quarter of 2013. Second, the managed hotel renovations that I mentioned in the U.S. and the renovation of major hotels in key cities in our ASPAC region led to negative variances in management fees of approximately $2 million in the aggregate. Finally, since the first quarter of 2012, several managed hotels left our system, which negatively impacted fees by over $1 million in the first quarter of 2013. Let me turn to our owned and leased hotel performance, then I will focus on margins. Lower group demand, both in some resort markets, such as Coconut Point and Scottsdale and in some urban markets, such as in Atlanta, had a negative impact on F&B revenue and profitability. In fact, excluding the F&B impact, which was largely a banqueting issue, margins would have increased by about 100 basis points. We also have some tough comparisons in several hotels outside the U.S., including Seoul and London, which are seeing a combination of lower RevPAR and lagging non-rooms revenue growth compared with strong performance a year ago. On the expense side, we're managing the majority of our costs very well, including wages and supply costs such as food. But some other expense areas are growing at a faster -- at a rate faster than inflation. For example, on our last earnings call, we discussed our expectation for higher property taxes this year, which remains an area of pressure from various municipalities. Further, we're seeing an increase in health care coverage costs at well above inflation rates. As we look to the future, we're encouraged by several data points. First, group pace. Even though realized revenue for group business was down in the first quarter, overall group revenue production was up over 3% in the quarter. There is a significant dichotomy between short-term bookings and longer-term bookings. On the short side of the booking curve, in the quarter for the quarter bookings were down 12% and in the quarter for the year bookings were down 8%. On the longer side, bookings for 2014 and beyond were up 13%. Much of the weakness on the short end was in connection with the weakness in government bookings I noted earlier. Group pace for the final 3 quarters of 2013 is up in the mid-single-digit percentage range as of the end of the first quarter. Overall, we see our booking experience as an indication that the booking window is lengthening. During April, group bookings increased by about 15% as compared to group bookings made in April 2012, thanks in part to the timing -- due to the timing of Easter. Second, trends in demand. The overall business climate in the U.S., with strength in manufacturing, technology, housing and other sectors, is supporting robust transient demand levels. Therefore, while we expect group demand to improve relative to what we saw in the first quarter, we still expect transient business to be a stronger driver of improving results this year. Third, the economic and market conditions around the world are evolving. As we look around the world at various regional and individual economies, we believe that the hotels in the Americas and ASPAC regions are likely to see stronger levels of RevPAR growth than hotels in the EAME/Southwest Asia regions over the remainder of 2013. If we look back on the last few years, we've seen disruptions in Japan, the Middle East, North Africa and certain locations in Europe, as well as varying levels of demand growth and supply additions in China, India and some other countries. You would expect this type of volatility to continue due to geopolitical and economic factors. I recently met with our teams in both China and in India. And while there are some near-term challenges that will create some volatility, I'm encouraged by their continued pace of development in both of these markets. In China, the focus by the new leadership on austerity has and will continue to hurt F&B revenue, in particular in the short term. In India, the economy is starting to stabilize while the country enters a national political process leading up to general elections in 2014. Nonetheless, the positioning of our existing portfolio, as well as the hotels expected to join our portfolio over the coming year in each of China and India, is very encouraging. As for our outlook for the remaining quarters of 2013, the areas I mentioned earlier will continue to impact us. We expect the impact to be towards the lower end of the previously mentioned $3 million to $6 million range per quarter for the next quarter or 2. The impact is expected to decline as renovations of managed hotels are completed and year-over-year comparison issues recede. The negative impact from these items is expected to be offset by higher fees as we begin to realize fees from conversions and hotels that we've recently opened. In addition, we increased the number of hotels we expect to open this year from 30 to 35, which should help grow fees over the next several years as those hotels ramp up. Next, I'd like to discuss progress we've made on long-term goals during the quarter. Our base of executed contracts for new hotels remains very strong at approximately 200 hotels or 45,000 rooms. We opened 8 hotels, including 2 conversions in India that are part of the 5-hotel deal that we announced last quarter, and we entered into long-term agreements to manage 4 iconic hotels in France. In terms of other progress, we acquired The Driskill, a historic hotel in Austin, Texas, for $85 million, which is in the range of a 10% cap rate on trailing 12-month NOI. The Austin market has diverse and growing demand drivers, and the hotel has a long and storied history with a unique position in the market. So we're very excited about this acquisition. We sold 3 select service hotels to Summit Hotel Properties for $36 million, which represented an approximate 7.5% cap rate on trailing 12-month NOI, keeping management contracts on those properties. Also, we sold a minority interest that we owned in one hotel located in Asia, thereby reducing our pro rata share of JV debt by over $20 million, which represented an imputed multiple of greater than 20x on trailing 12-month EBITDA. We continue to manage that hotel under a long-term contract. As we discussed on our last earnings call, we are exploring the sale options for 6 full-service hotels in the U.S. This effort is moving ahead, and we will update on the sale if and when closed. In all cases, we intend for these hotels to continue in our portfolio under long-term management or franchise contracts. On the balance sheet side, we continue to be active in repurchasing stock, having repurchased $27 million of our stock -- of our shares during the quarter and $16 million subsequent to the end of the quarter through April 26. We continue to believe that the ability to repurchase our shares is a good tool to have in our toolkit. As such, yesterday, our Board of Directors approved the expansion of our authorization by $200 million. Our balance sheet continues to be very strong. We recently announced the redemption of approximately $250 million of our notes due in 2015. Separately, we announced our cash tender offer were up to $250 million of our notes due in 2019. As we disclosed when we announced our tender offer for the 2019 notes, our obligation to purchase tendered notes is subject to and conditioned upon certain conditions described in the Offer to Purchase, including, among others, the company having received net proceeds from new indebtedness on terms satisfactory to the company in its sole discretion sufficient to purchase the tendered notes. Finally, in conclusion, I'd like to add that during the quarter, we held a Global General Managers meeting, as well as a Global Hotel Owners Conference. We discussed our company's strategy and growth plans with both audiences. The positive energy and feedback we received from these conferences give us further confidence that our strategy to expand preference for our brands is embraced by colleagues and owners and will propel us in the years ahead. We continue to operate the company with a long-term view and continue to be confident in the progression of earnings, outlook for our brands and our strong relationships with our colleagues, our guests, and our owners. The move that we're making in innovation, optimizing the balance sheet and asset base and focusing on delivery of superior guest experiences will help create shareholder value over the long term. And with that, I'll turn it back to Atish for the questions and answers.