Mike Rosenbaum
Analyst · BTIG. Please proceed with your question
Thanks, Alex. Good afternoon and thanks everybody for joining us today. I want to start by briefly commenting on the war in Ukraine. Guidewire has very little financial exposure to this tragedy, but I believe that understates its actual impact on our company. We have a number of Ukrainian citizens in our company with family in Ukraine and we have a very strategic development center in Krakow, Poland, where the ties to Ukraine are very direct. To say that for them, the situation is unconscionable is an understatement. It’s just impossible for people to operate effectively when they have friends and family sleeping in bomb shelters and fighting in a war. I lived in Belgium from 1986 to ‘89. And while there, I had an opportunity to travel to Moscow, St. Petersburg, East Berlin, Prague and Budapest. While I was in the Navy, I was part of a U.S. visit to Severomorsk, where the Russian Northern fleet is based. So for me, this dramatic regression in Russian relations is startling. I hope that we can find a peaceful resolution to this conflict quickly. And we are glad to play whatever role we can and the sacrifice required to see this concluded as this is not the world we want for our teams and for their families and for our friends in Ukraine. So with that, I will turn it over to the business. Before I get into the details of the quarter, I want to briefly touch on three reasons why I am excited about Guidewire’s future. First, we have a market-leading position, providing a mission-critical service in a very resilient, large global property and casualty insurance market. Second, we have broad support to fundamentally transform and enhance our value proposition by transforming the company from a software provider to a cloud service provider. Third, we are steadily, effectively and successfully executing on this very difficult cloud transformation. These three facts continue to support our confidence and optimism about the long-term potential for Guidewire to be a source of consistent, durable and profitable growth. And this quarter is a great reflection of that potential. We saw continued sales momentum for Guidewire Cloud and cloud products overall, again, make up over 90% of our new sales in the quarter. Strong sales activity drove Q2 ARR above the high-end of our guidance range, with ARR growth of 19% year-over-year. There were a few key takeaways from the quarter. First, I want to start with sales. We saw continued cloud momentum across new logos, cloud migrations and expansions with continued success with Tier 1 and Tier 2 insurers. In total, we closed 11 cloud deals in the quarter. This included 4 net new customers with wins at both Tier 1 and Tier 2 insurers, 2 new customers selected full InsuranceSuite Cloud, a Tier 1 global insurer based in New York selected InsuranceSuite Cloud for an initial project covering their renters insurance line, and a Tier 2 super regional insurer based in Tampa, Florida selected InsuranceSuite Cloud to support personal and commercial lines across 16 states. Additionally, we added a new ClaimCenter Cloud customer and a new InsuranceNow customer. Migration activity for InsuranceSuite Cloud was also very strong. We closed four cloud migrations in the quarter, including both Tier 1 and Tier 2 insurers. A Tier 1 insurer with major lines across business, personal and specialty will migrate its North American renters’ line to InsuranceSuite Cloud. And Workplace Safety and Insurance Board, a Tier 2 insurer, is adopting PolicyCenter Cloud and BillingCenter Cloud to power the workers’ compensation insurance it provides to over 350,000 employers throughout Ontario, Canada. In addition to these four cloud migrations, core expansion activity was also healthy with existing cloud customers increasing their cloud footprint across new lines and new modules. There were three core cloud expansions: two Tier 1 insurers, one of which with CNA Insurance; and a Tier 2 insurer, Church Mutual Insurance Company. We also continue to see a great deal of activity with our data and analytics offerings. We had just under 20 standalone deals for data and analytics products, the majority of which came from HazardHub. We are very excited about the momentum we are seeing there and the opportunity for further growth. Many of the HazardHub deals are small at the outset with an opportunity to grow, but we did see 6 deals that were over $100,000 of ARR in the quarter, which is a strong signal for HazardHub’s potential. Overall, I am thrilled with our continued sales momentum. But as I have discussed before, the ultimate measure of our progress is customer success with our products and the incredibly complex programs our products support. We continue to make progress on-boarding and supporting the volume of cloud deals we have closed and operationally scaling Guidewire Cloud. To put our progress in perspective, we have closed over 100 cloud deals from over 100 customers, including 70 deals for InsuranceSuite Cloud since moving to our cloud model. This has created a portfolio of transformation programs comprised of some of the largest and most complex insurers in the world. We are energized by the fact that we have deployed over 50 of these programs in production environments with nearly 20 InsuranceSuite Cloud customers having at least one initial go live. I am also pleased to see that even our Tier 1 customers have not only deployed Guidewire Cloud, but have done so based on updates to our new releases. This is exciting progress and more importantly, it’s validating the premise of the investments we have made in our cloud platform and approach. Things are going well overall, but I continually feel the need to reiterate that these programs are complex and often difficult. Our organization is learning from each program and improving our approach, our systems and our platform with each new cloud release. We are investing in these programs to ensure that they are successful and we will continue to prioritize customer success above all else. Successfully migrating customers to our cloud platform will create a company capable of delivering significantly more value to the P&C industry and serve as a powerful reference as more insurers look to modernize. But given the complexity and the importance of this work, it’s appropriate to recognize that we will always prioritize success over speed. Now switching gears to our ecosystem, we continue to see a growing and energized partner community. This is an important dimension of our strategy given that, as I just said, moving a core system to the cloud is a large and complex project, and a strong partner ecosystem enables the scale necessary for these projects. At the end of Q2, our SI partners were engaged in 80% of our cloud projects. The number of SI consultants grew to 16,800, up 39% year-over-year. Specifically, cloud certified consultants grew more than 200% to over 3,600 reflecting the increasing strength and momentum we are seeing in Guidewire Cloud. We saw similar strength from our solution partners with a number of partners increasing 38% year-over-year to 146. A large solution partner ecosystem can speed up insurers’ time to innovation and deployment on Guidewire. Finally, I am very excited to have welcomed John Mullen to our leadership team. John joined last month as President and Chief Revenue Officer and leads our global sales, delivery services and customer success organizations. He brings to Guidewire deep experience in our industry and a complete understanding of our customers’ motivations and objectives based on 25 years of experience leading growth teams at Capgemini, including the North American and insurance business units. John will be instrumental in further unifying our approach to customer engagement with a strategic and consultative mindset and approach. With that, I will turn it over to Jeff.