Daryl Kenningham
Analyst · Benchmark. Please go ahead with your question
Thank you, Earl. As Earl mentioned, U.S. new vehicle inventory levels finished the quarter at 2,700 units and a 11-day supply. Our September inventory receipts were the lowest of the year at approximately 6,800 units. We expect to receive roughly the same level in October and November, which we believe will be the trough. We do not have much visibility yet into 2022. But based on OEM communications, we expect production to increase over current levels at some point in the first quarter. Our team did a great job increasing vehicle margins throughout the quarter as inventory supply continues to decline. And we will continue to adjust our operations as required. Our Same Store used vehicle retail unit sales improved by 15% versus the third quarter of 2020. Our team also did a great job increasing gross profit PRUs, which is a result of increased purchases directly from vehicle owners. We continue to be very aggressive, yet judicious with our used vehicle inventory sourcing strategy, which has allowed us to hold a supply relatively constant while largely avoiding public auctions. As a franchise dealer, we have a distinct advantage over used-only operators due to the numerous channels afforded us a sourcing inventory, including our service drives, lease returns, and OEM closed auctions. The most encouraging profit driver was once again our after sales performance. Our customer pay continues to ramp-up following a very strong first half of the year with 19% same-store dealership gross profit growth compared to the third quarter of 2019. This allowed us to grow same-store dealership after sales gross profits by 9%, despite continued headwinds in warranty and collision, both of which we believe will reverse in time. We foresee after sales continuing to ramp up over the near-term. The final major factor driving our outstanding profit performance was continued cost discipline. Our third quarter adjusted SG&A as a percentage of gross profit was 67.6%, down from 59% in the third quarter of 2020, and down from 70.5% in the pre-pandemic third quarter of 2019. Material part of the improvement is due to productivity gains, which we believe will be permanent. I would like to provide another quarterly update of AcceleRide, our digital retailing platform. AcceleRide is proving again to be a difference maker for our customers. In the third quarter, we sold 5,200 vehicles to AcceleRide, a 68% increase over last year. And since we have very little inventory pre-selling incoming new vehicles is critical to our business and AcceleRide allows customers to finalize transactions on in-transit units and take deposits digitally. In addition to expanding our reach at in-transit inventory, AcceleRide has proven to be an exceptional way to grow our footprint. In the third quarter, 75% of AcceleRide buyers were new to Group 1. Customers clearly value the superior omni-channel experience that AcceleRide provides which gives Group 1 another avenue to grow incrementally. Of the customers who placed orders online last quarter nearly 50% uploaded a driver's license and 25% uploaded proof of insurance. An additional 36% of the orders had a completed credit application as well. We believe that giving customer's control of completing any or all of the car buying process online is critical to their overall satisfaction, and our ability to continue to generate incremental volumes through the platform. AcceleRide is also giving us great advantages in sourcing used vehicles. During the quarter, we purchased nearly 5,000 used vehicles from customers through AcceleRide either through trades or through individual acquisitions. That's up 30% sequentially from the second quarter. A differentiator for us is our ability to digitally pay customers through Zelle, nearly 1,000 customers out of our 5,000 total took advantage of the digital payment feature in AcceleRide. In addition to remote selling, we have increased the adoption of AcceleRide for customers in our showroom, about half of U.S. vehicle sold in the third quarter utilized AcceleRide in the everyday traditional sales process. In our view, digitizing the in dealership experience saves everyone time, creates complete transparency and increases professionalism. In September, we activated integrated delivery fees at 38 dealerships, preliminary results are encouraging. About 13% of customers chose delivery up front, and so far 5% are confirming in the final steps. The average delivery distance is 164 miles, further demonstrating our ability to extend our reach with AcceleRide. We look forward to launching integrated delivery fees and more dealerships soon. AcceleRide will launch at our newly acquired dealerships in Texas and California very soon. And our AcceleRide footprint will expand significantly in the Northeast with the upcoming Prime dealership acquisitions. We expect to start rolling out AcceleRide in those dealerships in January of 2022. Turning quickly to Brazil, despite a nearly 30% decline in industry units sold versus the third quarter of 2019. Our team once again did a fantastic job growing margins across all lines of business and aggressively thinning the cost structure, resulting in the lowest SG&A quarter in the region's history. For the second quarter in a row, our Brazilian teams at an all-time quarterly profit record. We continue to be well positioned to benefit from a sales rebound coming out of the pandemic. I will now turn the call over to our CFO, Daniel McHenry to provide a balance sheet and liquidity review. Daniel?