Oakleigh Thorne
Analyst · Raymond James. Your line is now open
Thanks, Will. And welcome to our Q3 2023 earnings call. Gogo achieved solid bottomline results in the third quarter, despite aviation industry headwinds and a slowing of orders as customers await the launch of Gogo 5G and Galileo, both of which will reaccelerate our growth starting in the second half of 2024. On the positive side, several of the headwinds I discussed last quarter, like suspensions and deactivations, which are mostly temporary in nature, have started to normalize, and in fact, we achieved the highest third quarter ever for new activations. On the flipside, supply chain issues and labor shortages continue to impact our OEM and aftermarket partners, delaying new aircraft deliveries and extending maintenance cycles, which in turn have reduced equipment revenue and slowed the growth of service revenue for Gogo. Despite that, we have maintained our profitability levels partly due to our shift to 5G investment dollars to 2024 and partly due to strong cost management. As a result, we are lowering our revenue guidance for 2023, but raising guidance for adjusted EBITDA and free cash flow to the high end of our prior ranges. The change in guidance is very disappointing. These near-term headwinds do not change our view that Gogo is poised for explosive growth in 2025 and beyond, and we are not changing our long-term targets. First, we serve highly unpenetrated market, with 78% of the world’s business aircraft flying without a broadband solution today. Second, we see unprecedented demand with a surge of travelers choosing to fly private aviation post-COVID and those travelers demanding connectivity. Third, we have an attractive business model based on recurring service revenue that drives strong cash flow. Fourth, we are incorporating new technologies into our platform to deliver order of magnitude improvements in service, to dramatically increase our TAM by having products that meet the needs of every segment of the global BA market and to enhance our competitive position. And finally, we have a strong balance sheet that enables us to make the investments necessary to deliver those new technologies. The price for reaching that explosive growth and driving substantial returns for shareholders is a heavy investment cycle we are now in, to build Gogo 5G, develop Gogo Galileo and execute the FCC rip and replacement project, all of which I will deep dive in a few minutes. This morning, I am going to start by highlighting the demand we see in the BA market, I will then go through the data from the quarter and I will close by touching on Gogo’s progress against our key strategic initiatives. Jessi will then walk through the numbers and the rationale behind our guidance update. So let me start with industry demand. Industry observers typically use flight count as a proxy for private aviation demand, and in Q3, Gogo flight counts were down only 2% from the very high accounts in 2022, which is an improvement from the 5% decline we experienced in Q2. More importantly, flight counts remain significantly elevated from pre-COVID 2019 at plus 28%, signaling to many in the industry the stronger demand is here to stay. Those numbers are supported by the surge in OEM order books and then the sale of fractional ownerships that we have seen over the past few years. Meanwhile, data usage per flight hour for Q3 increased 15% over Q3 2022 and increased 77% from Q3 2019. In global market research conducted by Gogo, when offered all current and currently announced IFC offerings from Gogo and its competitors, 74% of all business aviation industry participants will opt to add connectivity to those aircraft today. That stands in stark contrast to broadband connectivity in the global fleet, which stands at only 23%. Some of this demand is driven by a generational shift and who is flying. Among the silent generation of older flyers, only 65% would opt for connectivity, among baby boomers that goes up to 78% and Gen X and Y that goes up to 87%, and for Gen Z that jumps to 98%. We believe those demographic trends bode very well for broadband connectivity penetration of business aircraft over the next 10 years. Now let me turn to Q3 results. Overall revenue was down 7% from prior year, with equipment revenue down 24% and our high margin recurring service revenue up 6%. The biggest drivers of this performance were part shortages, labor shortages and frantically busy maintenance schedules at the OEMs and dealers. Part shortages have caused OEMs to push out deliveries, which combined with a fair amount of Gogo inventory in that channel has caused them to push out equipment orders from us, which has heard equipment sales and by extension dampened the aircraft online and slow growth in service revenue. Parts shortages have also force dealers to hold aircraft for extended maintenance times, as they wait for critical parts, which is delayed reactivation time for GOGO, which in turn has dampened aircraft online and slowed service revenue growth. And finally, labor shortages combined with heavy demand for critical maintenance has forced dealers to prioritize needed to fly maintenance over discretionary spending like IFC, which has dampened equipment revenue and by extension, you guessed it, growth in aircraft online and service revenue. On that last point, as 5G technology and LEO satellite technology are poised to dramatically improve our product performance and potential new offerings from others, customers have extra impetus to wait and see what gets delivered and avoid discretionary spending in IFC in the short run. We saw the same phenomena in Q1 2015 to Q1 20 -- to 2015 to Q1 2017 timeframe, when aftermarket quarterly shipments fell 28% in the two years before we launched AVANCE and smart guy was making their first big marketing splash. Despite those headwinds AOL grew 86 units in Q3, down from 123 units last year, but up substantially from the 18 units we grew Q2 this year. The stronger AOL performance was driven by continuing strong new activations and a normalization of our suspension rate, all which was partially offset by continuing weaker reactivation rate due to the elongated maintenance events, I mentioned a moment ago. New activations and upgrades from Classic to AVANCE were particularly encouraging, as short of expectations, we had our highest third quarter ever for new activations at 214, up 11% from prior year and our highest quarter ever for upgrades at 60, up 28% from prior year. Strategically because AVANCE allows customers to upgrade with Gogo to new technologies like 5G and lower earth orbit satellites much more quickly and economically then moving to a competitor. We believe the discontinued migration to AVANCE is very important. In total AVANCE now accounts for 53% of our fleet, up from 45% at the end of Q3 last year and that percentage will grow as our FCC rip and replacement program grows out. What is important to note, is it based on extensive interviews with customers. We are not losing planes to competitors. We are just losing time parts and labor shortage. Now let me turn to shipments and field inventory. Inventory in the field decreased by about 47 units in the quarter to roughly 857 units, of which only 140 units are not committed to a particular aircraft. Of those 140 units only 32 units at our dealers that do not install a high volume of Gogo systems. For the reasons I discussed a moment ago, we had a significant decrease in AVANCE shipments this quarter to 192 units versus 388 units in Q3 last year when we had a blockbuster quarter. To put the quarter in a little more perspective however, we still expect to have the second highest AVANCE shipment year ever in 2023 and we have seen encouraging signs as new orders were much stronger in October than earlier in the year. Now let me turn to an update on our strategic initiatives and how we intend to accelerate growth with our three-pronged strategy. First, we want to expand our addressable market by broadening the AVANCE platform, hardware and network offerings to meet the needs of each segment of the global BA market. Second, we want to drive customer loyalty by continually improving our networks and leveraging the AVANCE platform to provide easy upgrade pass to new technologies as new technologies emerge. And third, we are focused on offering the best product and customer support each segment of the market at the lowest total cost of ownership. We are making great strides in our strategic initiatives to achieve those goals, including our FCC Secured Network Program, our 5G network and our global broadband LEO offerings Galileo HDX and FTX. I will start with the FCC Secured Networks Program and an encouraging announcement from the Biden administration. You will recall that last year Gogo was awarded a $334 million grant under the FCC Secure and Trusted Communication Networks Program to reimburse it for expenses associated with accelerating the removal of Chinese telecom technology from our 4G network. Because there were more qualified grants and originally planned, funding for all grants were cut back to 39% of their original award which Gogo’s case was cut back to $132 million. The good news last week was at the White House included full funding for the program in its supplemental funding request to Congress. Given the full funding has broad bipartisan support in Congress we feel that it has a good chance of passage this year. Full funding will help Gogo defray the cost of replacing all DTE [ph] ground equipment and moving Gogo Classic customers to airborne equipment that are compatible with the replacement ground equipment. Because the functionality of replacement ground based equipment will be better than the equipment installed in our 4G network today, Gogo will get some significant benefits from this network refresh, including a 40% improvement in connectivity performance for AVANCE L3 customers and almost doubling of the number of aircraft that the ATG 4G network can simultaneously manage and a significant acceleration of Gogo Classic customers upgrading to AVANCE, which as I described earlier has the strategic benefit extending Gogo customer lifetimes and the lifetime of a very profitable ATG networks. We have already started work on the network side of this project and expect to go live in early 2026. On the customer side of this transition, our goal is to convert all of the 3,300 tails flying with our Classic product today to new LR use with LTE air cards over the next two years. We have been in touch with all of those customers and I have actually spoken to more than 90% of them, and of those that already have a preference, the overwhelming majority are leaning towards an AVANCE upgrade, but the majority of those selecting the L5s. Jessi will provide more details on the FCC program in a few minutes, and how the cost and reimbursements, which are coming in quicker than expected fit into our guidance. Now let me turn to our Gogo 5G air-to-ground network program. As a reminder, this product will have coverage limited to North America, but deliver mean performance around 25 megabits per second, 5 times to 10 times the mean speed of Gogo’s current offerings, with peaks of up to 75 megabits to 80 megabits per second. All at a more affordable price than competitive satellite products. In global markets surveys, the business aviation professionals, the 5G packages the number one pick ahead of all current and currently announced competitive ATG and GEO or LEO satellite offerings, which bodes well for the durability of Gogo’s high margin ATG revenue stream. This is partly driven by the fact that the North American medium and lighter aircraft market segments are by far the largest in the world, with more than 80% of all global flights beginning and ending in North America, and though they want quality connectivity, many operators in those segments want it at an affordable price. Last year, Gogo completed build out of its 150 tower 5G network with the Cisco core that provides nationwide coverage, and next year, we will complete our Canadian network. We have also completed every aspect of the airborne equipment except one, our 5G chip. As I am sure you are aware, we have had two significant delays in this program because of issues and bringing the 5G chip up after completing fabrication at the chip foundry. Important to note that the issue of the chip was not in the 5G block, but it was in the peripheral sub-block. Since July, We have been working with our 5G network and chipset suppliers on a remedy to bring up problem. Sadly, that remedy involves a full re-spin, which establishes our ship date in the third quarter at the outside perimeter of our earlier guidance. That said, we are confident we will hit that timeframe, because, first, our time -- our team feels that our chipset supplier has conducted a much more thorough analysis and has fully identified the root cause of this issue and is currently implementing a complete remedy. Second, our chipset supplier has brought a new design house into the project, it has superior simulation and modeling capabilities to the old design house. Third, the design house has a very solid record of getting it right the first time. And Fourth, we will be utilizing new higher speed 50-megahertz Field Programmable Gate Array technology, better known as FPGAs to test many aspects of the chip before we have the chip itself. Gogo expects to have the FPGA technology in place from our vendors in late Q1 and to begin flight testing with it in Q2, which will enable us to burn down all software testing risk, all 5G design testing risk and our system integration risk, and it will allow us to fine-tune our network before ever receiving natural 5G chip. Other milestones that Gogo will share as they occur next year include the startup and end of chip fabrication, Gogo receipt of the chip after bring up and Gogo flight test of the chip. Finally, we are having considerable commercial success with the product already. Not only have we had no cancellations due to the delay, we have orders from five OEMs and have built an $8.5 million backlog for chipsets. We are also having success with 5G pre-provision kits, which allow customers to install the AVANCE L5 with full 5G provisions and operate on Gogo’s 4G network while waiting for the LX5 5G box. Once the LX5 is ready, it can be installed quickly and 5G service can begin immediately saving downtime and expense. We shipped 133 of those kits, including 67 in Q3, and what’s really cool is that more than 30 of those chipsets have already been installed in the aftermarket alone. And what’s even cooler is that two OEMs are already installing the 5G MB13 antennas on every plane in which they install an AVANCE L5. So those planes will be ready to move to 5G when the 5G chip is ready. Now, I will turn to our LEO-based global broadband initiative, Galileo, which adds a flat panel, fuselage mounted electronically steerable antenna to the AVANCE platform and add the EUTELSAT OneWeb low earth orbit satellite constellation to our network offerings. Galileo comes in two flavors, a smaller HDX terminal and a larger FDX terminal. The Galileo HDX terminal is a small antenna that fits on almost all business aircraft, and targets mid-size and smaller jets at, A, domiciled outside North America and have no broadband solution today, and B, domiciled inside North America and often fly international initiatives. The Galileo FDX terminal is a large antenna that delivers significantly higher bandwidth and targets global super mid-size and larger heavy jets that fly transcontinental missions. The market surveys I mentioned a moment ago also tested Gogo HDX and FDX bundles against our current -- and currently announced competitive ATG and LEO/GEO offerings, and they show those bundles outperforming all competitor satellite offerings by a considerable margin. We have demonstrated our Galileo technology this year at both the Geneva and Las Vegas NBAA-BACE conferences using the Eutelsat OneWeb network and Hughes antennas, and have achieved mean speeds consistently approaching 200 megabits per second. Worth noting that these fees will increase dramatically when Eutelsat OneWeb launches its Gen 2 satellite constellation in just a few years. Huge advantage for Gogo in these markets, is the Galileo is a simple upgrade from any AVANCE installed aircraft and only needs to add either our HDX or FDX antenna on the fuselage and then around data and power cabling into the aircraft. Given that AVANCE is already a line fit option at every OEM and has STCs on every currently flying model of aircraft in the aftermarket, this will make it easier from the engineering certification perspective for OEMs and dealers to offer Galileo as an option to their customers. We have already signed a line-fit agreement with one OEM and have discussions underway with several others. We plan to start shipping HDX terminals in the second half of 2024 and FDX terminals in the first half of 2025. And our satellite partner, Eutelsat OneWeb and our internet partner Hughes continue to make great progress driving towards those dates. Eutelsat OneWeb has completed launch of its 648 satellite Gen 1 constellation and should complete its ground network and be ready for aero use in Q2 2024 before our launch in the second half of the year. We expect to receive pre-production test units in the HDX antenna from Hughes in the first quarter and production equivalent units for flight testing early Q3, and are targeting first shipments a few months after. With the addition of Galileo, Gogo will have the most complete product portfolio in the business aviation IFC industry, with products that offer the right performance, with the right coverage, with the right total cost of ownership, with great customer sort -- support for every segment of the highly unpenetrated 38,000 aircraft global business aviation market. Overall, we are excited for the future and believe Gogo has the right strategy in place to continue to capitalize on the significant opportunity in our market and deliver long-term value creation. I want to end by thanking the Gogo team on both the frontline and those who support the frontline. It’s because of you that we are in this position. With that, I will turn it over to Jessi to do the numbers.