Patrick Kelleher
Analyst · Bank of America Merrill Lynch
Thanks, Mike. This morning, I'll provide perspectives on and a closer look at current quarter progress and performance trends in 3 key areas. First, performance in capital plan progress in our International businesses. Second, performance trends in our Retirement and Protection segment including insights into the progress we're making toward improving in-force performance and shareholder value in our Life and long-term Care businesses. And finally, holding company and operating company capital updates, which illustrate how we positioned our operating businesses with flexibility to pursue appropriate capital strategies. Starting with our international businesses. Earnings improved overall while sales trends were mixed. Capital generation remained strong and the international businesses are on track to meet overall ROE improvement and operating company dividend targets for 2011. In Canada, flow new insurance written increased 5% year-over-year. We have achieved good growth by gradually increasing our market share, although the high loan-to-value mortgage market was modestly smaller than the prior year. The overall economy has been performing slightly better than anticipated, and we expect average home prices to be flat for the full year 2011 after benefiting from year-over-year increases. Canada earnings were $51 million, up 20% from prior year, including a $9 million acceleration of full year tax benefit, partially offset by increased interest expense of $2 million, associated with 2010 Canadian debt issuances. On a sequential basis, earnings increased $5 million as a result of the tax benefit, partly offset by anticipated higher seasonal losses and higher losses in Alberta during the quarter, with improvements emerging since then. In Australia, flow new insurance written declined 27% year-over-year, reflecting the cumulative impact of 2010 mortgage interest rate increases, a slow return to the high loan-to-value market by some banks, and softening demand as a result of consumers increased focus on savings. Estimates indicate that national home prices have moderated from mid-2010 levels, and the unemployment rate at the end of the first quarter remained flat versus the fourth quarter at 4.9%. Australia earnings were $52 million, up 9% from prior year despite a $5 million after-tax addition to loss reserves relating to recent floods, impacting economic conditions in Queensland in particular. In Lifestyle Protection, sales were flat, reflecting the ongoing lower levels of consumer lending in the past few years. Consumers remain cautious and are working to improve their personal balance sheets. We remain focused on increasing account penetration and expanding distribution channels to offset challenging market conditions. Lifestyle Protection earnings were $25 million, up more than 100% from prior year, as post financial crisis repricing and contract restructuring actions benefit earnings development, along with more stable, although still stressed, economy's unemployment conditions through much of Europe. We remain on track with our goals for Lifestyle Protection to deliver about a 300 basis point improvement in operating margin and 200 to 300 basis point improvement in ROE in 2011. Total earnings for the International segment were $124 million, up 30% from the prior year, as both Canada and Australia performed well, and as the Lifestyle Protection loss ratio and margins improved. These international businesses are well positioned to meet our 2011 targets for overall ROE improvement of approximately 100 basis points, and $350 million of operating company dividends to the holding company. Turning next to our Retirement and Protection businesses. Total Life Insurance sales were up 60% versus prior year and 15% versus fourth quarter. We continue to make progress with Term UL and traditional UL products and strong sales of our single premium link benefit product, a UL product with a long-term care rider, accounted for most of the sequential sales growth we've achieved in the quarter. Life Insurance earnings increased to $52 million with revenue growth and improved term insurance persistency during the quarter, contributing to the increase. Mortality was moderately higher than prior year, but within the normal range of statistical variation. While better persistency and less exposure to both level period lapse risk, both contributed to improved earnings, a clear plus. I would note that one quarter of improvement does not make a trend. In addition, life insurance earnings benefited from a favorable adjustment of $8 million relating to a change in premium taxes in Virginia during the quarter. Total long-term care sales were up 16% versus the prior year and were consistent with fourth quarter results. Here, individual long-term care sales accounted for the year-over-year increase and also offset an expected sequential seasonal decline in senior supplement sales during the quarter. Long term care earnings were $40 million, flat versus a year ago. Current quarter earnings included an unfavorable adjustment of $4 million relating to accounting for interest rate hedges. Long-term care had a stable loss ratio just below the middle of the target range, and the Medicare supplement loss ratio reflected expected seasonal patterns. Note that these seasonal patterns create an increasing trend of Medicare supplement earnings through the year, as claims early in the year are elevated until Medicare beneficiaries reach deductible limits, and then diminished significantly as the year progresses. And Wealth Management had its eighth straight quarter of positive net flows, which combined with favorable market returns in the current quarter, brought assets under management to over $25 billion. Wealth Management earnings were $10 million, down $1 million from a year ago, given some increased tax expense during the quarter. Pretax earnings were up 21% and reflect the AUM growth we've seen over the past year. Total Retirement and Protection earnings were $127 million, up 4% from the prior year. Adjusting for a $7 million after-tax charge relating to our previously announced decision to discontinue new sales of variable annuities, earnings were up 10%. With strong sales lifting revenue growth, improvement in Life Insurance earnings and progress implementing rate increases in long-term care, first quarter results reflect a good start toward meeting our 2011 ROE improvement and revenue growth targets. We discussed during our February investor update that achieving desired improvement in Retirement and Protection segment returns will require meaningful changes to our in-force life and long-term care insurance portfolios. Here, I'll spend a minute or 2 to provide some additional color regarding how we're looking at life block transactions and the status of long-term care repricing initiatives to improve returns. Starting with Life Insurance. Block repositioning transactions are an important area of focus. We have 2 clear objectives for block transactions, which we are targeting through reinsurance or other means. First, we are targeting dispositions of selected blocks which exhibit earnings volatility. Here, we are evaluating transactions involving certain old blocks with a good history of intrinsic profitability, but where locked-in GAAP valuation assumptions are not reset to align with emerging persistency experience. This misalignment creates earnings volatility. Simply put, these blocks are expected to be attractive to insurers and re-insurers who can reset valuation assumptions in a purchase transaction and achieve a more stable return profile. In turn, we achieve a more stable earnings growth pattern through a structured sale of such blocks. Second, we are targeting dispositions of selected blocks, which have good mortality and persistency experience but low returns on capital due to excess U.S. statutory reserving requirements and related reserve financing costs. Such business may be more valuable to insurers or reinsurers in non-U.S. regulatory or tax jurisdictions where reserve funding and taxation costs are lower. We expect these objectives to be achieved in a series of transactions starting in the second half of 2011 and through 2012. All in, the desired outcome would be to create meaningful redeployable capital via these transactions, while retaining customer relationships and servicing rights. A portion of this capital would be expected to be used to create increased operating company dividends to the holding company, while a portion could support accretive new business. During the quarter, we made progress evaluating these opportunities. Moving to long-term care insurance, we continue to see strong growth of our new generation products, which have produced good returns and stable loss ratios for the last decade. We're currently in the process of introducing our newest portfolio of long-term care products, which will include new wellness and care giving features and price increases ranging from 9% for some benefits and up to 20% for others. The new product, which has already been approved in 33 states, is expected to roll out starting in the third quarter. With respect to our planned 18% rate increase on certain old generation long-term care products, we have achieved approvals for requested rate increases in 21 states. The impact of this rate action will begin to materialize in 2011, with the full benefit anticipated in 2012. Finally, let's turn to capital updates. Here, we have positioned our holding company and our operating companies to maintain financial flexibility and pursue appropriate capital allocation strategies. At the holding company, we are successfully executing our plans to maintain strong financial flexibility and allocate capital to meet near- and medium-term objectives. We currently have $1.3 billion of holding company cash and short-term securities. During the quarter, we issued $400 million of new long-term debt. This was above our planned $250 million 2011 issuance as there was an opportunity to upsize the offering and gain additional financial flexibility at the holding company, which is a clear plus from a ratings perspective. Over time, we still plan to reduce overall leverage to our target of approximately 20%. At the U.S. Life Insurance companies, we ended the quarter with a consolidated risk-based capital ratio of approximately 370%, was well above our target level. Our ratio declined during the quarter, primarily reflecting modest amounts of excess life reserves that we've taken back on the statutory balance sheet on a temporary basis, as we transition these to more cost effective excess reserve refinancing opportunities. We remain well above our target RBC ratio of 350%. In our international operating companies, capital generation and capital ratios remain strong, reflecting the dynamics I outlined earlier in reviewing our businesses in Canada, Australia and in Europe. I should note that our Canadian subsidiary has announced plans for a CAD $160 million repurchase of currently outstanding common shares during 2011. It would be our intention to tender shares for a repurchase on a proportional basis, and maintain our 57.5% ownership interest. This would bring an estimated USD $80 million to USD $85 million to the holding company. And in U.S. Mortgage Insurance, as Mike indicated, we have plans in place to continue writing attractive new business and to manage U.S. MI capital without impacting planned holding company cash flows. With that, I'll open it up to your questions.