Nick Kovacevich
Chief Executive Officer
Yes. Hey, Scott. Good morning, I appreciate you dial-in in early. I know you are West Coast like us. Look, I think the reality is, we’re going through a transition. As you guys can see, with the total business, with what we’re doing here, cost cutting, rightsizing, streamlining our go-to-market approach internationally and domestically trying to use technology tools versus people and ultimately pivoting the business into more higher margin goods. So that’s a bit of a transition we’re going through as a company. It’s also a transition that we are going through with our customer base. So as you mentioned, smoke shops and head shops have historically driven the bulk of our consumer goods business, and it still does today. So that’s still a very big channel for us. We have started using sub-distributors a lot as well, but they are accessing those channels too. So it’s been a bit complementary to the same end channel, which is smoke shops and head shops. So a lot of our business is tied up there. So we’re simultaneously going to continue to work those channels because they have historically been our bread and butter and it’s an avenue that Greenlane plays well. However we’d like to move a lot of that purchasing, especially for the smaller mom and pop retail owners to a digital platform, right, again, using technology instead of manpower. And that transition is underway. Like I mentioned, the portal is set to turn to the customer side any day now as we’ve been in beta testing on the Greenlane side, working on all the kinks over the last couple of months. So we’re going to continue to service that channel. We want to do it in the most efficient manner possible. And then we’re simultaneously really taking our eye toward the future channels. Wayne Gretzky said we want to skate where the puck is going, right? And where we see that going is more to where there is higher consumer traffic, right. As cannabis moves out of the shadows, folks are not going to – or in our opinion, no longer need to go to a separate smoke shop or head shop that was kind of built as an alternative channel because none of the traditional channels were open to carrying these products. So what are these traditional channels? Well, we talked a lot about the retail – cannabis retail store. Again, when there was no cannabis retail store and everybody was transacting with their dealer on the corner of their house, well, he’s not going to be carrying around a bunch of ancillary products or pipes or whatever. So they do need to travel to that smoke shop and head shop. Well, once they can go to a retail store or even a delivery service, licensed delivery service to buy their goods, they can hopefully then also be able to get their ancillary product needs met at that same point of transaction. So we really focus there. We’re also focused on T stores. This is a channel that has historically benefited from the tobacco consumer. That consumer is dying literally and figuratively and we know that these T stores are finding an interest in what’s next. And that’s the millennial consumer who is more aligned with cannabis consumption. So rather than using an old tobacco brand like Zig-Zag, for example, that’s associated with the nicotine tobacco industry, the millennial consumer is more inclined to buy VIBES, that’s a cannabis consumer, cannabis rolling paper brand, right? And so being able to take advantage of that opportunity and look, there is products that they have historically not carried, like pipes, spoon pipes, one hitter’s, dugouts, we’ve got the silicone line with ICE, it’s doing very well with C-stores. So we see that as a great opportunity and they are not going to carry everything. Again, our premium DaVinci dryer vaporizer is $300 price point. That’s not an item for a C-store, but there is going to be a lot of volume transacted at C-stores. It’s really an opportunity to be a first mover and to give them a new slate of products to replace what they have historically benefited from that incremental spend on the tobacco side that’s slowing down these days and be able to accelerate them into a new category. We’re also super excited about Amazon and we’ve talked about that a lot. And Amazon in the U.S. is still pretty restrictive. We can’t sell our full catalog. There is a lot within our catalog, we can sell here in the U.S., and we’re expecting to launch our comprehensive Amazon strategy here very soon. We have been in the background building out all the data materials, ad campaigns, all the stuff that we need to do to launch. And in Europe, for example, they allow a much broader swap of our catalog. Virtually all of our products can be sold over there. So Amazon is great because we can leverage that globally again without putting significant infrastructure or resources. And again, these are channels that - what most people go online to buy stuff from Amazon. Why weren’t you buying your grinders and your papers from Amazon, because you didn’t think they carried it, right? You’re used to going to - happen to go to smoke shop and head shop. Well, as you see, these products are now more available on Amazon just like consumers have changed their behavior with virtually all other brick-and-mortar and they are now buying more online and buying more on Amazon, we expect the same to occur for our ancillary products as cannabis becomes more normalized and de-stigmatized. So we’re very focused on these kind of new – again, where the puck’s going channels but not to say we’re not going to continue to monetize our existing smoke shop and head shop channels, especially if we can do it in a more efficient way.