Arturo Langa
Management
Good day, and welcome to Globant's First Quarter 2021 Earnings Conference Call. I'm Arturo Langa, Investor Relations Officer at Globant. [Operator Instructions]. Please note, this event is being recorded and streamed live on YouTube. By now, you should have received a copy of the earnings release. If you have not, a copy is available on our website, investors.globant.com. Our speakers today are Martin Migoya, Co-Founder and Chief Executive Officer, Juan Urthiague, Chief Financial Officer; Patricia Pomies, Chief Operating Officer; and Diego Tartara, Global Chief Technology Officer. Before we begin, I would like to remind you that some of our comments on our call today may be deemed forward-looking statements. This includes our business and financial outlook and the answers to some of your questions. Such statements are subject to the risks and uncertainties as described in the company's earnings release and other filings with the SEC. Please note that we follow IFRS accounting rules in our financial statements. During our call today, we will report non-IFRS or adjusted measures, which is how we track performance internally and the easiest way to compare Globant to our peers in the industry. You will find a reconciliation of IFRS and non-IFRS measures at the end of the press release, we published on our Investor Relations website announcing this quarter's results. I'd now like to turn the call over to Martin Migoya, our CEO. Martín Migoya: Good afternoon, everyone. I'm Martin's AI-created digital twin. Let's get started with our first quarter's results. Revenue reached $571.1 million, representing a 20.9% increase year-over-year and above the guidance we provided last February. We are very happy to deliver another quarter of industry-leading growth. As Juan will mention later on, our expectations for the year continue to support a strong 2024 and solid exit rates going into 2025. At Globant, we are confident in our resilience despite macroeconomic uncertainties. With our diverse capabilities and authentic culture, we have become experts in growing our market share. Geopolitically speaking, we benefit from our geographic footprint with a leading presence in Latin America. It's a region free from international security threats as well as being democratically vibrant, culturally open, entrepreneur focused and with no religious conflicts. All of this has put us in a forefront position, outpacing other players in the industry. It's important to consider that when we analyze Globant, we take into account our own performance, partnerships, product quality and team rather than comparing ourselves to average companies industry benchmarks or sector performance. In the current scenario, where most IT services firms are struggling to deliver decent growth, we expect to achieve mid-teen top line growth for 2024 and foresee ample runway beyond. We're going to reinvent this industry that's stuck in the '90s, all while creating memorable and beautiful products that dare to delight. Moving forward, we envision 4 growth drivers for our business: One, our expanding market and the demand for our services; two, the revolutionary impact of AI across every global industry and how we can lead the implementation; three, our specialization with our studio networks and our presence in exciting growth sectors, including media, entertainment, the creative industries, sports and many others; and four, our geographic scale and presence in key regions. Let me double-click on each one. First, our expanding addressable market. The trends in AI adoption and generative AI only continue to accelerate with annual IT spending estimated to reach $1.5 trillion this year and up to $2.3 trillion by 2028 according to Gartner. According to the IDC, spending on generative AI alone is set to double in 2024. Our conviction is that the benefits from generative AI are only beginning to materialize. We've seen major inroads in customer service, at some of the more innovative companies 2/3 of the customer service conversations are already handled by GenAI-powered agents with customer satisfaction on par with live chat, leading to a drop of repeat inquiries by 25%. I believe that digitally mature companies such as ourselves with expertise in AI and software engineering will gain the most from this market expansion. We are primed to deliver groundbreaking experiences, blend physical and digital realms and drive loyalty like never before. With the growth of AI, AR, VR and the Cloud, businesses like ours are building the systems of the future and setting the pace for the digital economy of tomorrow. Far from AI hype we have understood for over a decade that this technology is to be implemented at every stage of the software development cycle. For this reason, we have led the innovation waves by introducing our proprietary AI-powered tools from GeneXus Next for code generation to Augoor to speed up code productivity to navigate to clear up bottlenecks and processes to magnify in product testing. The diversity in our AI offering is matched by the versatility of our studio networks, digital, reinvention, enterprise and create. Together, these studio networks offer long-term value to our clients as we advance on multiyear AI transformations. They blend the technology acumen strategic growth outlook as well as deep industry expertise to make our solutions truly impactful and lasting. This quarter, we were thrilled to announce a global partnership with NVIDIA. We are integrating NVIDIA's AI technology with our own enterprise AI platform. Through collaborating with NVIDIA, we're ensuring seamless integration with existing tech stacks while prioritizing accuracy, security and scalability. Globant's products can now accelerate time to market for AI-driven solutions through the use of low code and no code and provide businesses with a competitive edge in an evolving ecosystem. Our third growth driver, our presence in key growth sectors. Several years ago, we identified the value in blending industry expertise with technology prowess. This led us to establish our AI reinvention studios, which aim to help clients to reinvent not only their own companies but to pave the way for the reinvention of their industries themselves. Globant's work in all sectors of the global economy is expanding. On this call, I would like to zoom in on 2 of them where we are cultivating a particular focus. First, sports. Over the years, we have steadily built our credentials on key projects for FIFA, Major League Rugby, the Los Angeles Clippers and more. This quarter, Formula 1 selected Globant as an official partner to elevate the digital experiences. To begin, we will be redesigning, supporting and upgrading critical information systems for racing teams as while improving the fan experience through technology. As their digital partner and collaborator, we look forward to our growth together as we bring more innovation to what is the world's most technologically advanced sport. We are also rapidly expanding our market share within the travel and hospitality industry. Globant has built its expertise over 2 decades by working with the major players from amusement parks, cruise lines, hotels, airlines and more on the primary projects that incorporated the digital element to their customer experience, from mobile apps to wearables to smart reservation systems. Building this expertise has produced positive results as we have recently signed the largest deal in Globant's history with a major global airline. The Globant difference is that our teams do not work with our clients exclusively on current delivery, but instead build into the future, transferring capabilities and know-how. Pato, our COO, will elaborate on our industry growth across different verticals later. Our fourth growth driver is our opportunities presented by our geographic scale. Now in 33 countries, we have the right presence in both talent and client markets that are resilient and growth oriented in this time of macroeconomic and geopolitical uncertainty. First, Latin America, the region where we were born and currently home to 69% of our workforce. In Latin America, the IT services sector is expected to grow 11% in 2024. By 2027, the region's 5,000 largest companies may spend an estimated 25% of their budget on IT according to Gartner. As the only global tech player from here, we already have a presence in 14 out of the top 15 cities for technology talent, and we are the employer of choice in the region. We also see strong business opportunities in the Middle East with its emerging economies that seek to transform themselves through developing sectors, including tourism, entertainment, real estate and others, all of which Globant has demonstrated its industry expertise. Our connected experience studio enables us with the expertise to focus on figgital customer satisfaction as we compete to participate in many of the region's human-focused mega projects, such as smart cities, amusement parks, aviation, wellness and luxury apparel. With less than 3 years in the region, we are already working with nearly 20 clients. I'm pleased to see that Globant's hard work over this past quarter has been recognized by the industry. Everest Group named Globant as a star performer and leader in the software product engineering PEAK Matrix Assessment for 2024. It showcases the significant growth we've experienced in recent years in knowledge and offerings. Together with Rockwell Automation, our client for 6 years, we were recognized at the digital engineering awards. This was spearheaded by Globant's Sustainable Business Studio, which released a groundbreaking sustainability calculator meticulously back engineered to quantify energy, waste generation and CO2 emissions in repairing industrial automation assets versus buying new ones. We're particularly proud of this award because it's a mark of how we can not only make a difference for the top and bottom lines for our clients, but also have a positive impact on the environment as well. Now to some changes to our Board. After 12 years as a trusted adviser and Board member, I'm sorry to see Phil Odeen go with 7 decades of leadership experience, he was the rock of [ sound and sight ] to Globant. We'll miss you, Phil. I am also excited to welcome new members to our Board, Andrew McLaughlin and Nicolas Aguzin. Andrew brings a wealth of experience in tech startups, venture investing and digital rights advocacy. Co-Founder of Higher Ground Labs and Senior Adviser at Sandbox AQ, Andrew is a multifaceted leader. His career expertise spans from improving urban construction methods to AI and quantum technologies applied to cybersecurity, health care and financial services. His experience has brought him to many leadership roles, including Executive Director of the Tsai Center for Innovative Thinking at Yale University, Deputy Chief Technology Officer of the United States during the Obama administration among many others. He brings invaluable insight to our team. Nicolas Aguzin has a distinguished career spanning 3 continents and various leadership roles in finance and global markets. Formerly the CEO of Hong Kong Exchanges and Clearing, CEO of JPMorgan Asia Pacific, Nicolas has consistently executed on a global growth vision. I'm looking forward to his counsel as we expand in Asia, a key growth market for Globant. I'll close out with a special message to our Globers who are the essence of Globant's authenticity and our different way of doing things. Their perseverance and creativity is the difference that makes us partners for our clients rather than suppliers. Our global presence, smart technologies and deep industry expertise will reinforce our leadership going forward. We have a robust pipeline of prospective clients, and we look forward to sharing their transformation stories with you in the future. With that, I'll hand it over to Diego to expand on our exciting technology offering.