Earnings Labs

Globant S.A. (GLOB)

Q2 2022 Earnings Call· Thu, Aug 18, 2022

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Transcript

Arturo Langa

Operator

Good day, and welcome to Globant's Second Quarter 2022 Earnings Conference Call. I am Arturo Langa, Investor Relations Officer at Globant. [Operator Instructions] Please note, this event is being recorded and streamed live on YouTube. By now, you should have received a copy of the earnings release. If you have not, a copy is available on our website, investors.globant.com. Our speakers today are Martín Migoya, Co-Founder and Chief Executive Officer; Juan Urthiague, Chief Financial Officer; Patricia Pomies, Chief Operating Officer; and Diego Tartara, Global Chief Technology Officer. Before we begin, I would like to remind you that some of the comments on our call today may be deemed forward-looking statements. This includes our business and financial outlook and the answers to some of your questions. Such statements are subject to the risks and uncertainties as described in the company's earnings release and other filings with the SEC. Please note that we follow IFRS accounting rules in our financial statements. During our call today, we will report non-IFRS or adjusted measures, which is how we track performance internally and the easiest way to compare Globant to our peers in the industry. You will find a reconciliation of IFRS and non-IFRS measures at the end of the press release we published on our Investor Relations website announcing this quarter's results. I'd now like to turn the call over to Martín Migoya, our CEO. Martín Migoya: Thank you, Arturo, and hello, everyone. Please join me in welcoming Arturo, our new Investor Relations Officer. It is great to be back with you after another strong quarter of growth. I am happy to discuss how we will continue to reinvent this industry moving forward. But first, let's look at Q2. Total revenue was $429.3 million, representing 40.6% year-over-year growth and 6.9% quarter-over-quarter growth. In the…

Diego Tartara

Analyst

Thanks, Martín. Hello, everyone. I'm happy to be here to share another exciting quarter regarding Globant's product offering and how we are reinventing our industry through technology. First, as Martín mentioned, we continue to expand our studio offering. This quarter, we have two new Reinvention Studios, automotive and retail. We begin with automotive. Global mobility is undergoing a profound transformation. Software is quickly becoming the value of the car. Through conversational interfaces, drivers have a more intuitive interaction with their vehicles. The greater generation of data from vehicles also creates an opportunity to improve drivers' experience, requiring proper collection, interpretation, analysis and execution. These changes are adding new revenue streams as car companies implement subscription-based features that can be catered to each driver's unique preferences. As the mobility ecosystem evolves, its global value, it's forecast to grow by more than $1 trillion by 2030. Through our automotive Reinvention Studio, we will apply our capabilities from gaming, data, AI, cloud ops, sustainability and others to augment the entire customer journey. Even the buying process is ready for reinvention with the Metaverse, providing more engaging touch points for prospective customers to try on new cars. We have already been reimagining the customer journey with a major vehicle brand in the United Kingdom, creating a scalable global e-commerce solution and a seamless buying experience that transcends the digital and the physical world. We look forward to sharing more about our work in reinventing this industry in the months to come. Second, our retail Reinvention Studio. For too long, the synergy between the operations and the customer experience side of the retail business has been fragmented. In addition to meeting high customer expectations, there are also multiple touch points through apps, brick-and-mortar and last mile delivery. Coordinating processes while ensuring a positive and fluid…

Patricia Pomies

Analyst

Thanks, Diego. Hello, everyone. I'll begin with an overview of our main clients. The World Disney Company continues to be our largest client. As expected, Disney grew 42.8% year-over-year and 2.2% quarter-over-quarter. The rest of our accounts collectively grew by 40.4% year-over-year and 7.5% quarter-over-quarter. Our 100 square strategy continue to show results. Over the last 12 months, we had 13 accounts that brought in more than $20 million of revenue compared to $9 million from last year. We also had 233 clients with more than $1 million of annual revenue compared to $154 million one year ago. Regarding geographical distribution of our revenues, in Q2, 64.5% of our revenue was from North America, 23.8% from Latin America, 9.7% from EMEA, and 2% from Asia and Oceania. Our growth is not only attributed to our new clients, but how we have built relationships with our current clients. Here, we remain committed to improving our Net Promoter Score. For us, it's key to monitor how our clients perceive our quality and how satisfied they are with our overall relationship. It is a great indicator of how willing they are to promote our services among their own networks. As of Q2, the score has reached 75, 7 points up from last quarter and well above the industry benchmark of 41. Over the last 12 months ending in Q2, Globant showed a Net Promoter Score of 70, 4 points above this score announced in Q1 comparing the previous 12 months. We are extremely proud of this result as they show the commitment of our team, not only to deliver for, but to engage with our customers. Now regarding headcount. Our Globant team continues to expand. This quarter, we hired 1,252 new Globers and reached a total headcount of 25,924 professionals. 24,410 of whom…

Juan Urthiague

Analyst

Thank you, and good afternoon, everyone. I hope you're all doing well. Let me start by summarizing the strong results of our second quarter 2022. I will then discuss our guidance for the third quarter and for the full year 2022. I am pleased to announce that in the second quarter, our company showed a robust sequential acceleration in our top line, best-in-class EPS growth and solid free cash flow generation. We posted another quarter of record revenue levels and industry-leading financial performance while continuing to execute on all key pillars of our strategy. Our revenues for Q2 were $429.3 million, representing a solid 40.6% year-over-year growth, reflecting the strong and resilient demand environment for our business. On a sequential basis, our revenues for the second quarter of this year increased 6.9% versus 5.7% in the first quarter of 2022, showing a robust and healthy expansion. Q2 revenue growth was 42.1% year-over-year in constant currency, 1.5 percentage points above our headline figure, and over 36.6% year-over-year growth in organic terms. While we continue to analyze the fluid macroeconomic environment we continue to see technology as a key pillar in every single one of our clients' strategies and a way for them to future proof the organizations. On that note, we confidently believe we can continue to deliver robust levels of growth and profitability in the upcoming years, driven by the multiyear secular tailwinds facing our business. Turning now to profitability. Our adjusted gross profit for the period increased to $168 million, representing a 9.1% adjusted gross margin. Despite salary increases taking place in our key markets during this quarter, adjusted gross margin was pretty much flat year-over-year, a reflection of the positive pricing dynamics that we continue to see in the market and our focus on profitable growth. Our gross…

Arturo Langa

Operator

Thank you, Juan. So before going into the Q&A section of this call, I would like to turn it back to Martín, who will share with us our new global campaign. Martín, please go ahead. Martín Migoya: Thank you, Arturo, and thank you, everyone, for participating today. It will be great to show you a little bit of what we are doing in terms of spreading our brand and spreading our word. So please go ahead with the reproduction of the commercials that we have been launching exactly yesterday, I think. So go ahead, please. Thank you. [Video Presentation]

A - Arturo Langa

Analyst

Thank you, Martín. [Operator Instructions] We'll go to the first question on the lineup, Tien-Tsin Huang from JPMorgan. Please go ahead. Your line is open.

Tien-Tsin Huang

Analyst

Great. Thank you, Arturo. Good growth here, as usual. I wanted to ask, if you don't mind, just on visibility, the question I'm sure everyone is going to focus on. I'm asking because I'm thinking about the growth, obviously very good. The level of upside is more consistent with what we saw last quarter. but not quite as high as what we saw during the pandemic. But again, were consistent with what we saw pre-pandemic. So I'm curious around visibility? And if you've changed your philosophy on guidance at all now that we have a little bit more of a pattern coming after pandemic. Thank you.

Juan Urthiague

Analyst

Let me take the second part of the question. In terms of philosophy as we have been saying since the beginning of the year, the pandemic is over. And because of that, we were going to start guiding the same way that we used to guide prior to the pandemic, trying to provide the guidance to the market that we feel confident that we can achieve or hopefully slightly exceed as it has been the case over the last three quarters. So as we said at the beginning of the year, we are guiding with the same philosophy that we had since the IPO in 2014. As you know, then during the pandemic because there was so much volatility and so many things going on, it was harder to guide with economies opening and closing very quick. But we did say very clearly at the beginning of the year, and we continue to say going forward, that our guidance philosophy will be the same that we have had since our IPO in 2014 until the pandemic. And as for the visibility, I will probably let Martín. Martín Migoya: Yes. Thank you, Juan, and thank you, Tien-Tsin, for the question. Visibility is still very good. I mean most of our customers are in good shape, and that's very important. And if there's a recession, it's difficult for us to see exactly where it's coming and which sectors although we have seen some sectors in the high-tech space that are suffering a little bit -- we see some others that are going very good. And our largest customer, Disney, is having a good moment in terms of growth of their -- they surpassed Netflix in terms of monthly subscribers of the whole set of platforms that they have. And that's very encouraging, and parks still are going great. And our growth, as we said, with Disney was slower during the second quarter, but it's already showing signs of going faster on the third quarter. So visibility keeps on being quite good and our exposure to those potential areas of problems on a potential recession is not that high either. So overall is good. So I don't know if you want to do the follow-on to clarify anything.

Tien-Tsin Huang

Analyst

Okay. No, that's perfect. Martín, thank you for that. I was going to ask Patricia a little bit more about attrition, but I have to ask, if you don't mind on the crypto, the wallet. Let me ask about the wallet, right? That's a little bit different. So it sounds like Globant will own that product and go directly with customers or consumers with that product? Did I hear that -- Martín Migoya: No.

Tien-Tsin Huang

Analyst

Is this sort of a new idea for the content, which you also talked about the autism thing, but interesting to see a little bit more direct-to-consumer offerings from Globant. Martín Migoya: I mean, I hope you have read the QR and get the Satoshi's. But having said that, it will be great to clarify this. We are always thinking about new ways of interaction -- and we feel that the crypto space also needs a kind of a reinvention in terms of how it interacts with consumers. So what we're presenting today is a platform that could be used by any of our customers in case they need. We're -- this is a closed beta test, and it's not involving a massive amount of customers. I was getting a report about 65 people downloaded the QR. There's the maximum of 100. So it's a very close limited trial test. So again, we will keep on thinking about our philosophy of having these platforms for those that really want to get into the game. And we thought it was a very good idea to show it in this way, like live. I mean giving up some Satoshi's so you can play with it, check with WhatsApp what you can do. You can exchange them where you're seeing the service of an exchange on the back end of repo. And you can exchange that from Satoshi to USDC, you can ask for a small bill or a check to send it to any of your friends or WhatsApp. That other person will be able to cash in those Satoshis. So you can set it in the format of send $1. So you don't know how many Satoshis you are sending. But yes, you're sending $1 to the other person, which is the most important part. And then at the moment, the other person cash it in the Satoshis get converted at that specific exchange rate. So it's a pretty interesting interface. In the moment you'll receive those Satoshis, you have a new crypto wallet pretty much without the effort of doing anything. If you type address to the bot, it will tell you the Bitcoin address that you have to top up your wallet, if you want. So it's a pretty impressive interface. We thought it was a good idea to show it this way. But our philosophy remains the same, doing platforms for our customers in case they need it, but not entering 100% into the B2C space.

Tien-Tsin Huang

Analyst

Got it. Just wanted to see the customers experience live, so I appreciate that guys. Thank you. Thank you. Martín Migoya: Thank you very much for the question.

Patricia Pomies

Analyst

Thank you.

Arturo Langa

Operator

Thanks very much Tien-Tsin. So our next question comes from Ryan Potter of Citi. Ryan, your line is open. Please go ahead.

Ryan Potter

Analyst

Hi, thanks for taking my question. And I guess I'll take the attrition question, can you give us some details on how attrition has been trending recently? Maybe some color on how it's been trending in July? And does that continue to be concentrated largely in Argentina? And I guess, can you provide some more details on how Argentina attrition itself has been improving and how you expect attrition to kind of play out the rest of the year?

Patricia Pomies

Analyst

Hi well, we see that, as we mentioned, I mean, attrition remained flat as we mentioned on the last quarter. And the good news is that we are seeing a really good number in June and July. So we think that we are going to continue with it's - that downward trend for the second half of the year. Attrition in Argentina, I mean, is stable this last two months also, and I think that is the trend. Of course, the rest of Latin America, you know that - it is still a kindly hot market, but we are very stable because we continue to have very solid value proposition for our employees. And in fact, the last polls interview that we made to all our Globers made a great, great result that I feel very comfortable working in Globant, and they feel very good emotionally and respiratory and of course, and working in Globant. So I think that is the way we like to do it. I mean, trying to bring more career path, more opportunities and improve our value proposition in terms of the career that they want to do in a company like Globant. So I think that answering your question, I mean we see that – that one - it's going to be down, I mean, in the second half. That is what we expect, of course.

Ryan Potter

Analyst

Got it, that's good to hear. And then I guess just touching on the Latin America demand environment. I believe you mentioned you saw some strong new logo growth in Latin America. So I was just wondering if you could kind of broadly discuss some of the trends you're seeing in the Latin America demand market. Is this an active focus currently? And do you expect Latin America as a percent of revenue to kind of increase over time? Martín Migoya: Yes, thank you for the question. Latin America for us is like our home and we believe that the brand of Globant in Latin America is a very strong brand. And - I want to use that. I mean we have been building this brand for the last 19 years. And I believe that the response we are seeing from the customers and the needs that are being increased by the demand is really interesting. And we don't want to walk away from that opportunity. So, we are investing a lot in growing in Latin America. We will keep on growing. I cannot say that percentage will change, but yes, I can say that we are very serious about how to help our customers, how to help reinvent the whole set of customers that we have in Latin America. So I'm very bullish about what's happening in that specific region.

Ryan Potter

Analyst

Great thank you and like the commercials by the way great job. Martín Migoya: Yes thank you so much.

Juan Urthiague

Analyst

Thank you.

Patricia Pomies

Analyst

Thank you. Martín Migoya: We need your feedback by the way.

Arturo Langa

Operator

Thank you, Ryan. So our next question comes from Zachary Ajzenman from Cowen. Zach your line is open. Please go ahead

Zachary Ajzenman

Analyst

Hi thanks, this is Zach on for Bryan Bergen. First question is a macro one. Any sense that clients are treating 2023 potential spending differently at this juncture? Martín Migoya: Very difficult to answer that question we are not seeing that right now. That's all I can say. We're not seeing that right now in any of our customers. But I don't know. You never know what's going to happen. I believe that even in a complicated environment that it could be, I would say that the demand for what we do will remain very strong. And it was very specific on that on my speech, my initial speech, why? Because these guys will keep on needing technology, and I still believe that technology is the largest possible driver for improvement of efficiency and improvement and winning market share in pretty much all the industries. So I believe that, that's a pretty solid trend that want - that won't change and Globant will benefit from that. So let's see how evolved, but we are not seeing now any specific effect on the planning of next year.

Zachary Ajzenman

Analyst

Got it. And the follow-up is on top client here, Disney some new leadership appointments, specifically in a streaming unit. Can you kind of characterize the current conversations with the counterparts in the business? And what gives you the confidence it sounds like there's some reacceleration. What gives you the confidence that this is sustainable? And is the expectation that it will return to grow in line with the company average in the second half of the year? Martín Migoya: Yes I believe that - well, this is a great company, and we are great partners from them, and we have been working - for them for more than 10 years. And the stakeholders that we are seeing on the streaming side are not new in the company, and we know them. And I believe that the investment on the streaming platform will keep on being and we keep on growing. Not just that, but also going into other areas. I believe that maybe they will be going into the metiers, they were going into the NFT space, they are going to many other places. So - and that's why I'm positive about the evolution of that customer, specifically that customer in terms of what they want to do. And the success, as I said, the success is so large that now they have more subscriptions than Netflix. And when I saw that news, I said okay yes, right. Everything is about the quality of the content. And this is exactly what's happening. And that's why I'm so excited about what's going on in Disney in terms of the evolution of their business. And of course, that will drive more and more things for us to do. Of course, we don't have the crystal ball here. But I'm very optimistic about the overall situation that Disney is living right now.

Zachary Ajzenman

Analyst

Good to hear, thank you. Martín Migoya: Thank you very much.

Patricia Pomies

Analyst

Thank you.

Arturo Langa

Operator

Thank you so much Zach. So our next question comes from Maggie Nolan from William Blair. Maggie, your line is open. Please go ahead.

Maggie Nolan

Analyst

Hi, how are you? Can you give us a little bit more color, Juan, on the expectations for the impact of things like salary increases and price increases and foreign currency on the margins in the back half of the year?

Juan Urthiague

Analyst

Sure hi, Maggie how are you? So there are like multiple pieces going on there. On the salary front, we have been increasing salaries during the second quarter, and we will have some other increases in the last part of the year. At the same time, we have been increasing our revenue per head consistently over the last 18 months and we have been able, at the same time, to maintain our gross margins pretty much north of 39%, which is a very healthy level. We continue to see gross margin in the historical 38% to 40% range. So we don't see a lot of variation there. So we do believe we will be able to offset any incremental salary increase that we may have over the rest of the year. That's on the salary. There was another part of the question, Maggie. Salary and pricing and something else you mentioned, I think.

Maggie Nolan

Analyst

Salary pricing, foreign currency and the other, okay?

Juan Urthiague

Analyst

Foreign currency, okay and then on the foreign currency, we have two different situations there. One, on the top line, and we are losing revenue because of how the FX is playing in Latin America and also in Europe. For the second quarter, our growth would have been 42.1%. If it wasn't for the FX changes that we have seen for the guidance for the year, we guided for the full year 36.8%, and that includes three percentage points of negative FX impact. So we could have ended guiding 39.8%. So that's on the top line. It's a negative impact. On the margins, you would have expected that to be positive, and that is the case. But we are - we will and we are reinvesting that additional money getting ready for 2023 expanding our business into new locations. So far this year, we opened places like Poland, places like Canada, Ecuador, Costa Rica and we plan to keep on expanding our operations. We have been also investing in our studio offering, and Diego has been talking about that during the call and also in prior calls, and we will continue to do that. So any efficiencies that we are getting from the FX on the cost side are being reinvested, but we are losing some on the top line.

Maggie Nolan

Analyst

Okay that's really helpful. And then as you think about the back half of the year and the overall demand environment, are there any differences between your end verticals, the industries that you serve and how those clients are thinking about budgets or any kind of differences in terms of how you expect those verticals to perform, maybe what you expect to be the strongest? Martín Migoya: As I said, our exposition to those segments which are more impacted right now, which is basically big tech, we have a large customer there, which is Google. And we haven't seen any impact on that specific account. And then on the other side of the others, they are our customers, but we don't have such a huge exposition. So, we are not at all concerned about that. On the rest of the segments, I'm seeing very positive trends. I mean on the financial sector, on the travel and leisure, on the entertainment space, on the CPG, on pharma. All of those segments, I don't know if I'm forgetting anything point here, but all of those segments, we're seeing very strong demand. And of course, demand is not the same as it used to be in the first half of 2021. It was like crazy. But it didn't came back to the pre-pandemic level. So we're above the pre-pandemic level. Below the, I would say, the mid-portion of the pandemic side. So that's the overall situation that we are seeing, Maggie. I don't know if you want me to clarify on any other specific area.

Maggie Nolan

Analyst

No that was very helpful, thanks for taking my questions. Martín Migoya: Thank you so much.

Patricia Pomies

Analyst

Thank you.

Arturo Langa

Operator

Thank you, Maggie. So our next question comes from Surinder Thind from Jefferies. Surinder, please go ahead, your line is open.

Surinder Thind

Analyst

Thank you. A follow-on question about the guidance when I think about the 3Q guide and then I kind of back into the 4Q numbers, it looks like you're generally maybe higher than average historical growth rate there on a quarter-over-quarter basis, especially given the lower day count. Can you talk about that a little bit? Is there perhaps a large project that sign that you're expecting to going forward or how should we think about the dynamic of 3Q versus 4Q given the growth rates.

Juan Urthiague

Analyst

Thank you, Surinder, for the question. So yes, on Q4, the implied growth quarter-over-quarter is a little bit higher than the 1 that you have in Q3. And that is driven by certain large projects that are ramping up and are going to be like at full speed in the fourth quarter. So that's why the expectation of stronger than maybe than average quarter for Q4 is - what we are guiding at this point.

Surinder Thind

Analyst

And related to that, was that just simply a timing issue of certain projects being pushed into 4Q or was that just the way the timing worked out?

Juan Urthiague

Analyst

It's just a way to work different things happening at the same time and ramping up at different moments. That's why some of them are showing mostly towards the last part of Q3 and some are starting in October, and we're already getting ready for that. That's why we are seeing a little bit higher growth in Q4.

Surinder Thind

Analyst

Got it. And then a related question, in terms of - there was an earlier discussion about a lot of new clients and new growth in Latin America. When you think about these new relationships, are you approaching them from a dollar denomination perspective or given that a lot more of your revenues are denominated dollars in the geographic footprint of those revenues?

Juan Urthiague

Analyst

Yes typically, in many countries, we continue to close contracts in Latin America, in U.S. dollars. There are a few exceptions, but those are exceptions to the rule. Most likely, we will typically sign up a contract in dollars with our rates in dollars.

Surinder Thind

Analyst

Okay thank you that's it from me.

Juan Urthiague

Analyst

Thank you. Martín Migoya: Thank you very much.

Patricia Pomies

Analyst

Thank you.

Arturo Langa

Operator

Thank you, Surinder. So our next question comes from Arvind Ramnani from Piper Sandler, please.

Arvind Ramnani

Analyst

So I just wanted to ask with the demand environment, you clearly outlined that demand continues to be fairly robust and healthy. But are you able to comment on have the nature of work that clients are prioritizing, are clients moving more from growth initiatives to cost initiatives or are some of the larger projects basically going through more evaluation or additional levels of approvals for some of the larger projects? Martín Migoya: No, we haven't seen a change on the composition of the deals that we are doing. We're seeing pretty much the same would have been very obvious to us if that would have been the case. So yes, that's pretty much it. I mean, we have seen pretty much the same type of projects. And the speed of closing, as I said, it was not as fast as the first quarter of 2021, but it's not on the pre-pandemic level. It's still higher. So this is the overall idea.

Arvind Ramnani

Analyst

Okay perfect. And then on the kind of talent, I mean, I'm trying to get a kind of gross margins, right? Like I mean, with the gross margins, I mean, how are you kind of fighting the dynamic of this bill rate increases versus salary hikes? And is that also having an impact on attrition? And how should we think about it for the next six to 12 months?

Juan Urthiague

Analyst

Yes, thank you, Arvind. So yes, I mean, we have been - as we have been saying since the beginning of this year, we've been working with customers on pricing. These are long-term relationships. And because of that, customers understand that in the hot labor market, in a hot inflation market worldwide, we need to work together. We need to increase salaries sometimes, than we need to increase rates. Also if they want us to keep scaling with them with the quality that is expected and again, since these are long-term relationships, most likely the conversations end up well, and we find a way, whether it is with an increase for the overall team for an increase in a specific project. We have an increase in the future. I mean there are multiple ways in which you can make things work out with each different customer. And we have been - because of that, we have been able so far to maintain our margins pretty much in line even in a very hot labor market scenario. We expect to continue to see more of both, more of additional salary increases, but also additional rate increases going forward, inflation. Even though in the U.S. started to stabilize, it's still high in most countries. And that, of course, is something that our customers are also seeing, and we will need to work together to adjust our rates accordingly as well. So we expect our margins overall, both gross and operating and net income to be stable throughout the year. Of course, sometimes you increase salaries today you increase rates tomorrow or the other way around. And I mean the company as a whole on average we expect stable margins for the rest of the year.

Arvind Ramnani

Analyst

Perfect. And just last question on tax rate. How should we be modeling tax rate for this year and if you can give us color on next year that will be great?

Juan Urthiague

Analyst

Yes, I think tax is a combination of 20-plus countries at this point. So depending which country grows faster than other and many, many other things, it can move a little bit. But, we typically target between 22% to 24% as a target effective tax rate -- IFRS effective tax rate so that's a number that we are guiding, as we mentioned in our guidance slide.

Arvind Ramnani

Analyst

Perfect, thank you.

Juan Urthiague

Analyst

You're welcome. Martín Migoya: You're welcome. Thank you so much.

Patricia Pomies

Analyst

Thank you.

Arturo Langa

Operator

Thank you so much, Arvind. So that will conclude the question-and-answer portion of our call today. With that, I would like to turn the call over to Martín for some closing remarks. Martín, please go ahead. Martín Migoya: Thank you, thank you. Well, thank you very much, everyone, for participating on this call, as always, very happy to report our very good results and looking forward to see you on the next quarter. Cheers, bye-bye.

Patricia Pomies

Analyst

Bye-bye.