Martin Migoya
Analyst · Citi. Please go ahead
Thank you, Juan. Good afternoon, everybody, and thanks for joining us today. I'm pleased to be here to review our Q3 2016 business and financial performance. During Q3 we delivered another solid performance. Our revenues for the third quarter increased 22.7% year-over-year to a new record level of $82.4 million. We now have 61 accounts, over $1 million in annual revenues, compared to 51 for 2015. Later during the call, Alejandro will share more details on our financial performance. We continue to see strong demand for Digital Journey throughout the world. As IDC points out, in their recent report, digital transformation is a key driver in the worldwide service market and success required that business and IT work together towards shared goals. This study highlights the bundling with service experience with highly skilled strategies in today's marketplace will be a choice made by both business and our key buyers looking for new ideas, added skills, and critical velocity in accomplishing the goals of the transformation journey. Enterprises across all industries are investing heavily to face competition coming from digital native companies. CEOs and board of directors have the mandate to transform their companies into digital. This creates an amazing long-term market opportunity for Globant. As we are considered a leader in digital movement and having a DNA centered around emerging technologies. To show this growth trend, let me now go over some of the latest business news. On November third, we held our annual executive gathering in San Francisco called ConVerge. This event aims to bring together all our customers and network to gain insights over different trends and discussions about digital transformation. During the day we listened to speakers from organizations like DreamWorks, Fandango, LATAM Airlines, BBVA, Airbus, HSBC and NASA. They shared their experiences in rating their business to cover challenges. This has been key for our company. It allows us to share a unique moment with our customers getting to know more about their needs and share with them our views. Let me go over some of the ideas we discussed during ConVerge. It is a volcano-like explosion of new technologies and new way to connect with consumers starting to arise. It is a way that is not driven by pushing messages or just transacting online with users. It is about making them become part of the digital journey that starts long before the consumers needs to transact with the brand. This journey is relevant in every touch point and creates an emotional connection with them. We are talking about building memorable experiences. For us this is a new way to interact with users and it is what we call Digital Journey. We have created a novel approach on how to build this digital journey in a more effective and précised way. The first step is to stay relevant. We work to provide helpful information and initiatives to understand the customers' environment, competitor and user behavior. Secondly, in order to build the journey I'd like to introduce a new concept called Build to Discover. This concept is based on a new way of conducting digital transformation by doing it in a more successful way. Our initial belief in embarking on a digital transformation program let us start with an inevitable long discovery session and once this session is completed the engaging moves into the construction phase. But we have learned from experience that what is discovering this initial session can change dramatically when the program starts to grow and released to consumers. We know that the real discover happened along the way and during the construction. It is in this phase when having a team that can execute a continued discovery process is ultimately much more viable than trying to focus discover only at the beginning of the project. This idea yields a different part composition [ph] than we normally would have thought and it also brings the benefit of being able to branch out different initiatives as we build the initial project and try much more viable digital transformation. A very short initial workshop at the beginning followed by a very quick set up of the right Build to Discover port can make a huge difference. In other words it is a concept based on digital transforming by doing. It is not just discovering on the beginning, but it is discovering on the making. The process relies on learning and adapting as we build the experience and the two activities are closely interrelated. To deliver these digital journeys in a more effective way, we have launched a new type of engagement for our customers called Digital Transformation Centers. These centers enable us to deliver the complete cycle of the Digital Journey in an effective way. We based this initiative from what we learned throughout our experience working with top companies around the world. With this we build dedicated teams to encompass all the digital capabilities needed for a successful digital transformation. These offices are closed environments where discovery, UX, design, big and fast data, seamless integration and backend work together in sync. We build both according to the customer needs and follow maturity process to create the different products that will enable the journey. The centers bundle this capability dedicated to customers creating the necessary connection between business, product, and technology. The teams work in a dedicated way for a specific customer but share Globant's culture of innovation and benefit from our processes and creative initiatives. These centers represent the ultimate way to foster digital transformation. Another important trend to highlight is a concept that comes to change how we conceive a successful digital transformation. It is what we call omnirelevant and we talked about that during ConVerge. Let me explain it shortly. We all understand the concept of omnichannel. It is a simple concept that involves having the same experience no matter what touch point the consumer is using. It implies the idea that you can start a transaction in one touch point and then continue it on the next one having a smooth and continuous experience across the whole connection. We consider that being omnichannel is not enough. We believe that is a very basic characteristic that any digital journey should have. Instead we think that a digital journey should be omnirelevant. On top of being an omnichannel we need an experience that is relevant to the environment and the moment of every transaction. An omnirelevant approach means that experience should be first, continuous. Companies should understand the whole flow of interaction with the user from awareness to advocacy going through transaction. Second consistent the quality of experience should be the same in every moment of the journey as the customer expects only one brand to interact with them. Third, omnichannel within each motion of the journey brands have to enable the channel and touch point that is more relevant to the context in which a customer is leveraging. And fourth, relevant, companies must gather all the information about user behavior to create meaningful moments of surprise. This will drive identification of new opportunities for relevant services and products. The main objective is to stop thinking about channels and start thinking about journeys because omnichannel creates silos while omnirelevance creates clarity, emotional connections, hence it humanized technology. The success of our strategy is reflected in new engagements coming from existing customers that want to reinforce their presence in the digital arena. In this sense, let me mention some interesting projects we are working on. We have been working with Warner Bros Games in San Francisco in the design and the implementation of their VDM platform and their DC Legends game. The VDM [ph] platform is a set of services designed to get type of network connected with minimal effort and provides the game developers a new level or facility that is vital for them as they navigate the ever more complicated world of devices, markets and business models for the games. We continue to help one of the leading financial institutions in the U.S. with their digital transformation for their online banking applications, both for retail and wholesale consumers. On top of that we are working to modernize the platform used by bankers across all their retail branches. We are working closely with the largest American Sport Association to capture data and insights for fans at live events in Spain, Mexico, and Brazil. In 2017 we plan to continue a deeper dive into key global markets while performing an in-depth behavioral analysis study of the core sport fans in the U.S. During Q3 we also added several new logos to our portfolio such as one of the leading global healthcare companies, a leading videogame company, and a leading company in travel and leisure industry. All of them are partnering with us to build their digital journey. Within our services our platform offering we are also seeing continuous growth. With several new customers within our Star Me Up platform one example to mention is the script network and within I AM AT where we added Turner [ph]. We expect this trend to keep growing in the months to come. Now let me share with you some other important investments that we are focusing on. Since Globant was founded it has seen a very strong growth. This growth means that the organization, the teams and the challenges evolve. So the structure and alignment needs to evolve as well. To accompany this growth a few months ago we introduced a new model that will guide our organization and will be the cornerstone of our services paradigm. The new model is called 50 Square [ph] and it intends to reshape our go-to-market strategy to scale our company in the coming years. The main goal of this new approach is to focus our team on the top 50 high potential accounts that have the capacity to grow exponentially over time. To do so we have appointed some of our most senior people from sales, technology and operations to lead these teams and take our company to the next level. This account focus has been the most important pillar of our go-to-market strategy and every account within Globant now has a goal to become part of this program. Since the program started, we have seen very positive trends in these accounts showing a much larger pipeline. We believe that this approach will be key to foster our growth. Let me share some notes in regards to our global presence. We continue our expansion in our delivery centers in Latin America and India. At the same time we have recently expanded our offices in San Francisco with a completely renovated playground. This center aims to expand our presence in the U.S. and create a unique space for innovation. The office is prepared to offer our customers a place to come, try and play with newer technologies such as mutual reality, wearables and Internet of Things. The goal is to help them to get inspired for their future challenges. We are also making investments in our management team. We are pleased to announce that John Raveret, former Senior Vice President of Corporate Development at Cognizant will be joining Globant as of December. He will become our EVP of Strategy leading various strategy initiatives and business units. He has almost two decades of experience building Cognizant from its IPO makes him extremity viable player for our company. We are really happy to have him on board. He will be a key contributor in our drive to build out our global presence and brand. Continuing with our plans to expand our footprint in our key markets we are glad to announce acquisition of L4, a leading digital services company that creates innovative experiences. L4 is a US-based organization with headquarters in Seattle focused on building complex software that engaged people across every screen. The company has a team of 65 professionals including some of the best mobile and media minds in the industry. Today they work for a wide list of recognized brands such as Sesame Workshop, Chicago Public Media, and Sony Pictures Television among others. This acquisition will help us to be even closer to our customers. The company has profound knowledge in the media entertainment sector. Its unique blend of multiplatform experience with a focus on quality assurance sets L4 apart from many other digital services companies. We found in L4 a group of people that shares our same passion for building the best experiences for our consumers, so we are really excited to have them on board. We are confident that this acquisition will allow us to reinforce our position as leaders in the digital services space. Lastly, let me give a brief outlook on how we see the current business environment. Our pipe and remains stronger than ever and there's plenty of opportunities and space to grow by working on digital transformation. However, we are seeing the U.S. market a little bit softer expressed in some delays on project starts. This may be reflected in some of the uncertainty around elections. We believe that this environment could change with the elections now finished, but still some of these could be extended for some months until the new government takes power. Independently, on this environment and as we mentioned, our pipeline and backlog remains strong. We are currently having conversations with high potential customers that could translate into large business opportunities for next year. As such we remain optimistic about our ability to grow fast in the future. With that, I will turn the call over to Alejandro Scannapieco, our CFO for a detailed financial review on Q3 and to provide guidance for Q4 and full year 2016. Ale please? Thank you very much.