Shawn P. O'Grady
Analyst · RBC. Please proceed with your question
Thanks, Don, and hello everyone. It’s great to be on the call this morning and give you an update on our U.S. Retail sales force and how we are partnering with our customers to drive growth. The mission of our U.S. selling organization is to lead profitable growth for both General Mills and for our customers. This morning I would like to take you -- like to highlight three primary ways to accomplish this mission. First, we drive growth by supporting the fiscal 2016 U.S. retail priorities that Jeff Harmening shared at our Investor Day in July. Second, we accelerate this growth by expanding our reach across new and growing food distribution channels. And finally we look to maximize the return of our efforts by delivering quality in-store execution. And we do this through the efforts of the top sales teams in the industry, as ranked by our customers in the Annual Kantar Power Ranking survey. We are proud of that accomplishment, and more importantly it shows the credibility that we have with our retail customers. We know it means that our customers are counting on us to partner with them for growth. To ground you in the size and scope of our organization we employ around 1,700 sales professionals across the U.S. Our organization includes cross functional teams that call on customer headquarters, a retail organization that make sure our products are merchandised in stores and stocked on shelves and a centralized support group that provides advantaged capabilities to our sales teams. We have expertise in 25 categories, that span all three temperature states and we manage an average of 690 General Mills items in distribution. The primary way we lead profitable growth is by supporting the U.S. Retail segment’s top priorities, which are to grow cereal, accelerate yogurt and snacks, drive double-digit growth on our natural and organic portfolio, and deliver consumer first value on key brands. In many cases the difference between an idea's success and failure is in how it comes to life in the stores of our retail partners. Let me share some example from a few of our priority categories. By now you have probably heard of the exciting news that nearly 90% of our Cheerios franchise is going gluten free. Our Cereal operating unit has developed a strong marketing plan to reach consumers with this news and we’ll build on that plan by making it an unmissable event in stores. This quarter we’ll place 35,000 full pallets on display across all retailers. To put that in to context our back-to-school merchandising event, the largest annual event across our entire cereal range is about this size. That means gluten-free Cheerios will be one of the largest merchandising event in our cereal business' history. In addition to full pallets, we're creating custom gluten-free point of sale materials and leveraging digital tie-ins with several of our key customers. Retailers are incredibly excited about this news and the interest that will bring to Cheerios and to the cereal category more broadly. In addition to supporting renovation, like gluten-free Cheerios we work to build in store excitement for innovation like our new Yoplait Plenti Greek yogurts and Nature Valley Simple Nut Bars. Our first job is building distribution, leveraging our category management capabilities to secure visible -- a visible block on the shelf for these new items. While it's still early customer acceptance and initial distribution build on these items are trending higher than our original expectations. Once we have new items in distribution, we execute introductory merchandising and in-store sampling to drive trial. And increasingly we're partnering with customers on digital marketing to build consumer awareness. We're also working hard to drive growth for our natural and organic portfolio. Annie's, our most recent brand addition is a terrific brand with a great deal of distribution upside. We're focused on growing shelf presence on the top-33 Annie's SKUs which have only 30% average distribution nationally. In fact, since the acquisition we've grown Annie's distribution double digits, including a 16% increase at Target, which was the customer with the highest level of Annie's distribution prior to the acquisition. We're also expanding Annie's into relatively untapped channels, including club, e-commerce and food service, and we're leveraging our broad category expertise to help launch Annie's into new categories like soup and yogurt. In addition to supporting U.S. Retail priorities, we also work to accelerate growth across the segment by expanding our offerings into faster growing channels. We have a strong position in traditional grocery stores and in super centers and a long history of generating growth in these two channels. We're also keenly focused on alternative channels where food retailing is expanding. In fact, sales in many of these formats are increasing at high single digit and double-digit rates. Club Stores continue to generate strong growth, especially with attractive consumer segments like healthful foodies. We've experienced increasing success with Club retailers by focusing on winning in snacks with our Nature Valley Fiber One and Food Should Taste Good brands, leveraging strong product credentials like gluten-free cheerios, Immaculate Baking natural and organic refrigerated dough, and Yoplait Simple GoGurt. And launching unique offerings like Larabar almond butter, which appeal to the Treasure Hunt mentality of club shoppers. Natural and organic retailers have also experienced strong growth as consumer preferences change. We've been selling to these retailers for more than 15 years but the acquisition of Annie's has opened up new growth avenues and increased our capabilities. We're now the third largest natural and organic food manufacturer in the United States and this enhanced scale combined with our dedicated stewardship of our brands has made us a significant and credible supplier to natural and organic consumers. We're increasing our investment to further strengthen our capability from this channel and we're leveraging Annie's direct sales team in Berkeley and their broker relationship to accelerate growth for existing General Mills' natural and organic brands like Muir Glen organic tomatoes and Cascadian Farm's organic frozen food. We're also seeing greatly enhanced merchandising execution on our cereal business in the channel, which is helping to drive 50 basis points of cereal growth for Cascadian Farm organic cereals in these outlets. In Drug and Dollar Stores we're seeing increased focus on food as retailers search for their next source of sales growth. Our scale, insights and dedicated sales force across food have provided us with an opportunity to positively impact growth for these customers. We leverage our leading brands and broad category positions to secure advisor ships early and those relationships have tended to stick and be beneficial to our business overtime. We're taking this learning to the e-commerce channel too. E-commerce is the fastest growing food channel and our customers are testing a wide range of business and distribution models. We've established an e-commerce Center of Excellence to provide leadership for the virtual shelf by serving as food captain and we engage in annual collaborative business planning with our key retailers like Amazon, Wal-Mart.com and other pure play e-commerce retailers. Our portfolio is well suited to the two main ways consumers shop for food online. We have limited distribution items like Larabar or gluten-free products that do well on sites that are geared to spear fishing or single item search. And our leading brands are seeing accelerating sales growth on sites that cater to customers looking to do their full basket shop online. Across these and other alternative food channels we're enhancing our capabilities to lead profitable growth for our customers and our brands. The third way we lead profitable growth is by focusing on two key areas of execution, on-shelf distribution and in-store display. Over the past few years distribution growth and display availability across traditional retail channels has slowed. As a result we've shifted our focus to enhancing the quality of these activities. In fiscal 2016 we're focused on driving the right distribution across our portfolio. We are prioritizing what we call our Power 450 SKUs. These are our 450 best turning national items. In fact they turn at a rate that is nearly four times faster than the other items in our portfolio. These products represent three-quarters of our U.S. Retail volume, but less than 20% of our SKUs. More importantly we have on average less than 350 of these 450 items on the shelf. That's almost a 25% distribution gap and a significant growth opportunity for our largest and most profitable brand. The recent decline in effectiveness of merchandising across the store has been driven by too many displays containing too many items and worse too many small items. We are working with retailers to improve merchandising effectiveness by refocusing on big categories, big brands and fewer but larger items. That should mean more merchandising support for cereal which is by far the most productive merchandise category in the center store and more support for Honey Nut and Yellow Box cheerios, the largest items in the categories leading franchise. Now let me show you an example of how the U.S. Retail sales force integrated these efforts to lead profitable growth with Hispanic consumers in fiscal 2015. We started by leveraging strong dedicated Hispanic marketing initiatives on brands like Yoplait, Honey Nut Cheerios and Nature Valley. We focused our resources on specific markets and channels where we could maximize our results, for example Hispanic chains, wholesalers, Supermercados and select stores from national retail chains with concentrated Hispanic shopper bases. We then built a customized distribution and display plan for each of these customers and we developed Consumer 360 surround with local event sampling, radio, digital couponing and in some cases the use of credible celebrities. The result in 2015 was a five percentage point increase in sales growth where we implemented this initiative as compared to our national trends. In fiscal 2016 we are expanding our efforts from three cities to 24 cities, which collectively represent 50% of the food and beverage dollar spend by Hispanic consumers in U.S. I hope I've given you a better understanding of how our U.S. Retail sales force is leveraging our capabilities and relationships to lead profitable growth, both for our customers and for our brands. And with that I'll turn the microphone to Ken to provide some operating highlights from the first quarter. Ken?